Law for Business Students, 5th Edition - PDF Free Download (2024)

Karen Boyd FCCA, Senior Lecturer at Northumbria University.

Law for Business Students FIFTH EDITION

ALIX ADAMS Law for Business Students provides an approachable introduction to the law for those new to the subject or studying law as part of a non-law degree. Alix Adams’ writing style brings the subject to life and encourages you to apply the law to your own experiences and the world around you. The new edition supports your learning and engagement with this area through a new colour design and a number of learning features that include: ❉ Learning objectives, chapter introductions and summaries to help structure your reading, aid navigation and ensure you understand the key points ❉ Real life examples to highlight how the law works in everyday situations ❉ In the news features that focus on topical and recent cases or issues and address how the law is relevant today ❉ End of chapter key terms to provide clear definitions for technical or legal terms ❉ Quizzes to allow you to test your knowledge on the key points in each chapter while web activities encourage further exploration of relevant law as it relates to you

Visit www.mylawchamber.co.uk/adams to access interactive exercises and flashcards designed so that you can test yourself on topics covered in the book. There are also legal updates and live weblinks to help you impress examiners and lecturers with knowledge of the latest developments. Lecturers: use the site to access resources to help you teach the subject, including a testbank of multiple choice questions which can be used to assess students’ progress.

ALIX ADAMS

Worried about getting to grips with cases? Case Navigator offers unique online support that helps you improve your case reading and analysis skills in Business Law. Cases contained within this resource are highlighted throughout this book. The LexisNexis element of Case Navigator is only available to those who currently subscribe to LexisNexis Butterworths online.

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ALIX ADAMS has over thirty years’ experience of teaching

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law from GCSE to degree and postgraduate level and is a qualified Barrister.

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❉ Assignments, Worth thinking about?, and Take a closer look features which all encourage you to think in more detail about the law and discuss some more complex issues

Do you want to give yourself a head start come exam time?

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ideal seminar activities.’

Law for Business Students

‘Alix Adams really knows business students. She concentrates on explaining the principles and application of law, without the complex details of loads of cases. Simple, easy to understand explanations are throughout the book, making it enjoyable for the students. The new activities and assignments at the end of each chapter make

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We work with leading authors to develop the strongest educational materials in business and law, bringing cutting-edge thinking and best learning practice to a global market. Under a range of well-known imprints, including Longman, we craft high quality print and electronic publications which help readers to understand and apply their content, whether studying or at work. To find out more about the complete range of our publishing, please visit us on the World Wide Web at: www.pearsoned.co.uk

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Law for Business Students Fifth edition

Alix Adams LLB (Bristol), LLM (Cardiff), Barrister, Cert. Ed.

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For Cherry, who helped to make it happen Pearson Education Limited Edinburgh Gate Harlow Essex CM20 2JE England and Associated Companies throughout the world Visit us on the World Wide Web at: www.pearsoned.co.uk First published under the Pitman Publishing imprint in Great Britain in 1996 Second edition published 2000 Third edition published 2003 Fourth edition published 2006 Fifth edition published 2008 © Pearson Professional Limited 1996 © Pearson Education Limited 2000, 2008 The right of Alix Adams to be identified as author of this work has been asserted by her in accordance with the Copyright, Designs and Patents Act 1988. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without either the prior written permission of the publisher or a licence permitting restricted copying in the United Kingdom issued by the Copyright Licensing Agency Ltd, Saffron House, 6–10 Kirby Street, London EC1N 8TS. All trademarks used herein are the property of their respective owners. The use of any trademark in this text does not vest in the author or publisher any trademark ownership rights in such trademarks, nor does the use of such trademarks imply any affiliation with or endorsement of this book by such owners. Crown Copyright material is reproduced with the permission of the Controller of HMSO and the Queen’s Printer for Scotland Law Commission Reports are reproduced under the terms of the Click-Use Licence ISBN: 978-1-4058-5888-5 British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging-in-Publication Data Adams, Alix. Law for business students / Alix Adams.—5th ed. p. cm. Includes index. ISBN 978-1-4058-5888-5 (pbk.) 1. Business law–England. I. Title. KD661. A33 2008 346.4207—dc22 2008006019 10 9 8 7 6 5 4 3 2 12 11 10 09 08 Typeset in 9.5/13 pt Stone Sans by 30 Printed and bound by Rotolito Lombarda, Italy The publisher’s policy is to use paper manufactured from sustainable forests

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Brief contents

Contents Guided tour Acknowledgements Preface Table of cases Table of statutes Table of statutory instruments Table of European and international legislation

vii xviii xxii xxiii xxiv xxxiii xxxvii xxxix

Part 1: Introduction 1 2 3

Getting started: an introduction to studying law How the law is made Resolving legal disputes

Part 2: Law of contract, agency and sale of goods 4 5 6 7 8

The law of contract: offer and acceptance The law of contract: consideration, intention and privity The terms of the contract Defects in the contract: misrepresentation, mistake, duress and undue influence More defects: illegality and incapacity

3 4 16 40

61 62 82 100 126 154 v

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BRIEF CONTENTS

9 10 11 12

Discharge of the contract and remedies for breach The law of agency Sale of goods: the contract and its terms Sale of goods: transfer of ownership, performance and remedies for breach of contract

Part 3: The law of tort 13 14 15

Tort liability for defective goods Tort liability for defective services Tort liability for premises

Part 4: Elements of employment law 16 17 18

Rights at work: the contract of employment and health and safety at work Rights at work: protection against discrimination Rights at work: protection against dismissal and redundancy

Part 5: An introduction to company law 19 20 21 22 23

Part 6: 24 25

Business organisation Forming a registered company Running the company: raising and maintaining capital Daily management of the company: functions of directors, secretary and auditors Company meetings and shareholder participation

General principles of intellectual property law Statutory intellectual property protection: copyright, designs, patents and trade marks Common law protection of intellectual property: passing off, malicious falsehood and breach of confidence

Part 7: Study skills 26

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170 202 220 238

259 260 278 312

341 342 360 386

407 408 430 444 456 476

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Study skills, and revision and examination hints

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Appendix 1 Appendix 2 Index

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Contents

Guided tour Acknowledgements Preface Table of cases Table of statutes Table of statutory instruments Table of European and international legislation

Part 1: Introduction 1

Getting started: an introduction to studying law

xviii xxii xxiii xxiv xxxiii xxxvii xxxix

3 4

Introduction What is law? The characteristics of English law Why do we need law? The differences between criminal and civil law Changing the law Essential legal terms Introductory study tips Chapter summary Key terms

5 6 6 8 9 10 11 12 14 14

Quiz 1

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How the law is made

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Introduction European law Parliament The courts The Human Rights Act 1998 (HRA 1998) Chapter summary Key terms

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Quiz 2 Take a closer look Web activity Assignment 1

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Resolving legal disputes

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Introduction The court system Bringing a case in the civil courts The Woolf reforms 1999 Settlement out of court Payment into court and offers to settle Civil litigation procedures The trial of the case Executing the judgment Alternative dispute resolution (ADR) The tribunal system Chapter summary Key terms

41 42 47 47 47 48 49 51 51 52 54 57 58

Quiz 3 Web activity Assignment 2

59 59 59

Part 2: Law of contract, agency and sale of goods 4

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The law of contract: offer and acceptance

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Introduction The essentials of a binding contract The offer The acceptance Chapter summary Key terms

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Quiz 4 Take a closer look Web activity Assignment 3

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The law of contract: consideration, intention and privity

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Introduction Consideration Intention to create legal relations Privity of contract Chapter summary Key terms

83 84 92 94 97 97

Quiz 5 Take a closer look Web activity Assignment 4

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The terms of the contract

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Introduction Express and implied terms The relative importance of contractual terms Limitation and exclusion of liability Chapter summary Key terms

101 102 103 106 121 122

Quiz 6 Take a closer look Web activity Assignment 5

122 123 123 124

Defects in the contract: misrepresentation, mistake, duress and undue influence 126 Introduction Misrepresentation Mistake Duress and undue influence Chapter summary Key terms

127 128 136 144 148 149

Quiz 7 Take a closer look Web activity Assignment 6

150 151 151 151

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More defects: illegality and incapacity

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Introduction Illegality Contractual incapacity Chapter summary Key terms

155 156 163 166 167

Quiz 8 Take a closer look Web activity Assignment 7

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Discharge of the contract and remedies for breach

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Introduction Discharge of contracts Remedies for breach of contract Chapter summary Key terms

171 172 187 197 198

Quiz 9 Take a closer look Web activity Assignment 8

199 199 200 200

The law of agency

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Introduction The creation of agency The rights and duties of the agent The rights and duties of the principal Termination of agency Some common types of specialist agents Chapter summary Key terms

203 204 209 212 213 214 216 216

Quiz 10 Take a closer look Web activity Assignment 9

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Sale of goods: the contract and its terms

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Introduction The sale of goods contract The terms implied by the Sale of Goods Act 1979 Implied conditions in other Acts Chapter summary Key terms

221 222 224 233 234 235

Quiz 11 Take a closer look Web activity Assignment 10

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Sale of goods: transfer of ownership, performance and remedies for breach of contract

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Introduction The statutory rules governing transfer of title from seller to buyer Transfer of title by non-owner The passage of risk Performance of the contract Remedies for breach of the sale of goods contract Chapter summary Key terms

239 240 244 246 247 249 255 255

Quiz 12 Take a closer look Web activity Assignment 11

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Part 3: The Law of tort 13

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Tort liability for defective goods

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Introduction Negligence liability The Consumer Protection Act 1987 (Part I) Chapter summary Key terms

261 262 267 274 274

Quiz 13 Take a closer look Web activity Assignment 12

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Tort liability for defective services

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Introduction Problematic duty situations Breach of duty Proving consequent damage Chapter summary Key terms

279 280 296 301 308 309

Quiz 14 Take a closer look Web activity Assignment 13

310 310 311 311

Tort liability for premises

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Introduction The occupier’s liability to people on the premises Duties of an occupier to people outside the premises Defences in tort Vicarious liability Chapter summary Key terms

313 314 321 329 333 336 337

Quiz 15 Take a closer look Web activity Assignment 14

337 338 338 338

Part 4: Elements of employment law 16

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Rights at work: the contract of employment and health and safety at work

342

Introduction The employment contract: a contract of service The law of tort: employers’ civil liability for industrial injuries Criminal law regulation of safety in the workplace Chapter summary Key terms

343 344 349 354 357 357

Quiz 16 Take a closer look Web activity Assignment 15

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Rights at work: protection against discrimination

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Introduction The Equal Pay Act 1970 The Sex Discrimination Act 1975 The Race Relations Act 1976 The Disability Discrimination Act 1995 Sexual orientation Religion or belief Age discrimination Enforcing anti-discrimination legislation The Commission for Equality and Human Rights Chapter summary Key terms

361 362 365 370 375 377 379 379 380 381 382 382

Quiz 17 Take a closer look Web activity Assignment 16

383 383 384 384

Rights at work: protection against dismissal and redundancy

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Introduction Wrongful dismissal Unfair dismissal Redundancy Transfer of undertakings Chapter summary Key terms

387 388 388 397 400 402 402

Quiz 18 Take a closer look Web activity Assignment 17

403 404 404 404

Part 5: Introduction to company law 19

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Business organisation

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Introduction Legal personality, incorporation and limited liability The sole trader The partnership The registered company The impact of the Human Rights Act 1998 (HRA 1998) on business organisations In conclusion Chapter summary Key terms

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Quiz 19 Take a closer look Web activity Assignment 18

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Forming a registered company

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Introduction Promoting the company Forming the company Buying a company ‘off the shelf’ Chapter summary Key terms

431 432 432 440 441 441

Quiz 20 Take a closer look Web activity Assignment 19

442 442 443 443

Running the company: raising and maintaining capital

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Introduction Share capital Loan capital Chapter summary Key terms

445 446 450 453 454

Quiz 21 Web activity Assignment 20

455 455 455

Daily management of the company: functions of directors, secretary and auditors

456

Introduction The directors The company secretary The auditors of the company Insider dealing Chapter summary Key terms

457 458 468 470 471 472 473

Quiz 22 Take a closer look Web activity Assignment 21

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Company meetings and shareholder participation

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Introduction General meetings Protecting the rights of minority shareholders Chapter summary Key terms

477 478 482 486 487

Quiz 23 Web activity Assignment 22

487 488 488

Part 6: General principles of intellectual property law 24

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Statutory intellectual property protection: copyright, designs, patents and trade marks

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Introduction Statutory regulation of intellectual property The impact of EC law and international treaties on intellectual property rights Chapter summary Key terms

493 494 508 510 511

Quiz 24 Take a closer look Web activity Assignment 23

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Common law protection of intellectual property: passing off, malicious falsehood and breach of confidence

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Introduction Passing off Malicious falsehood Breach of confidence Remedies for passing off, malicious falsehood and breach of confidence Chapter summary Key terms

515 516 517 521 526 527 527

Quiz 25 Take a closer look Web activity Assignment 24

528 528 529 529

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Introduction Beginning to study Writing law assignments Revision and examination technique

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Appendix 1 Appendix 2 Index

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Visit the Law for Business Students, 5th edition mylawchamber site at www.mylawchamber.co.uk/adams to access valuable learning material.

For students Companion website support Do you want to give yourself a head start come exam time? • Use the multiple choice questions and flashcards to test yourself on each topic throughout the course. • Use the updates to major changes in the law to make sure you are ahead of the game by knowing the latest developments. • Use the live weblinks to help you explore the law as it relates to you. Online Study Guide Struggling with some of the core concepts in Contract Law? This study guide includes a series of interactive problem solving exercises to help you revise key topics in Contract Law. Case Navigator* C AS E

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Worried about getting to grips with cases? This unique online support helps you to improve your case reading and analysis skills. • Direct deep links to the core cases in Business Law. • Short introductions provide guidance on what you should look out for while reading the case. • Questions help you to test your understanding of the case, and provide feedback on what you should have grasped. • Summaries contextualise the case and point you to further reading so that you are fully prepared for seminars and discussions. Also: The Companion Website provides the following features: • Search tool to help locate specific items of content. • E-mail results and profile tools to send results of quizzes to instructors • Online help and support to assist with website usage and troubleshooting. For more information please contact your local Pearson Education sales representative or visit www.mylawchamber.co.uk/adams *Please note that access to Case Navigator is free with the purchase of this book, but you must register with us for access. Full registration instructions are available on the website. The LexisNexis element of Case Navigator is only available to those who currently subscribe to LexisNexis Butterworths online.

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Guided tour

I n t ro d u c t i o n In general terms, the company’s capital includes all its business assets, including premises, equipment, stock in trade and goodwill. This chapter is concerned with capital in more specialised terms: that which can be raised through the issue of shares or through loans made to the company. A company may need to borrow money and may do so under the relevant powers in its objects clause. Security to lenders may be obtained from registered charges on the company’s property which require registration under the Companies Acts. Capital may be raised in two ways: 1 by selling shares (share capital): the buyers become company members;

Chapter introductions Outline the key concepts that each chapter is going to discuss in detail so that you are aware of the main issues before you start your reading.

2 by obtaining loans (loan capital): the lenders do not become members by virtue of their loan – they are creditors of the company. This area of the law is largely unchanged in substance by the Companies Act 2006 and the existing principles have been restated.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to: I

Distinguish between the different types of share capital

I

Define ordinary/preference/redeemable/deferred shares

I

Appreciate how shares may be bought and sold

I

Understand how a company may obtain loans.

Learning objectives Highlight the essential points in each chapter so you can check your understanding while reading.

Photo: Getty/Getty Images

THE LAW OF TORT

Real Life Horace was injured and suffered damage to his property when an electric blanket, manufactured by Cosiwarm and which was a present from his Aunt Betty, caught fire on its first use. As well as a claim in negligence, Horace also has a claim under the CPA 1987, as his losses certainly exceed the £275 minimum. Cosiwarm the manufacturer is liable as producer under the CPA 1987 if the blanket is proven to be defective. Even if Cosiwarm is not clearly identifiable as producer of the blanket, it may still be best to claim under the CPA, as this may give Horace more flexibility in his choice of defendant. Flash Electricals, from which Aunt Betty bought the blanket, would be the ‘marker’, if the blanket was marketed as Flash’s own brand. If there is no label saying who the producer is, Flash may still be personally liable as ‘supplier’ unless it identifies the producer. Even if Flash merely imported the blanket, it could still be sued as ‘importer’ if it obtained the goods directly from any country outside the EU. As long as he can prove that the electric blanket was defective and actually caused the fire, he will be successful and will not have to prove failure to take reasonable care as the CPA 1987 imposes strict liability.

The impact of the Consumer Protection Act 1987 As cases emerged some commentators perceived that the way in which the law was being interpreted seemed to provide no more protection for claimants than an action in negligence. This was a concern since the Product Liability Directive had indicated that its purpose was to enable claimants to avoid the need to prove fault by the defendant, thus overcoming one of the main obstacles to a successful claim. The Act (s 1) stated that it was intended to comply with the Directive.

European Commission v UK (1997, ECJ) The Commission claimed that the UK was failing in its obligations to implement the purpose of the Directive with respect to the concept of a defective product and the scope of the state of the art defence. Held: it was essential that the Act be construed in accordance with the purpose of the Directive and that the Directive must prevail in the event of conflict.

Two subsequent judgments since this case clearly reflect this approach.

Abouzaid v Mothercare (UK) Ltd (2000, CA) The claimant, who was 12 years old, was blinded in one eye while attempting to attach the defendant’s product (a Cosytoes sleeping bag) to his little brother’s push chair. An elastic fastening strap sprang from his hand and the attached buckle struck his eye.

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Real life boxes Give you examples of how the law is applied to everyday situations allowing a deeper understanding of the key legal principles.

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GUIDED TOUR

LAW OF CONTRACT, AGENCY AND SALE OF GOODS

SALE OF GOODS: TRANSFER OF OWNERSHIP, ETC.

Chapter summary or her work for the principal and avoid any conflict of interest.

The authority of the agent is usually: Actual: express/implied and derived from the agreement.

Duties of principal To the agent: Perform reciprocal fiduciary duty. Pay agreed remuneration. Indemnify expenses.

Exceptionally agency arises without actual authority: By estoppel: if the principal allows a person to behave like their agent that person has apparent/ostensible authority.

He or she must carry out their work with reasonable care and skill.

Principal’s liability to third parties: Liable to perform authorised contracts. Vicariously liable for the agent’s torts.

Jones v Gallagher and Gallagher (2005, CA)

From necessity: where one party in control of another’s property has to take steps to protect it in an emergency.

Termination of the agency relationship Operation of law: incapacity/death, bankruptcy, or frustration of the agency agreement.

By ratification: a party subsequently ratifies a contract made by another for their benefit.

Act of the parties: performance, agreement or revocation.

Duties of the agent The agency relationship is fiduciary: the agent must account for any profits arising from his

12 However, where the buyer is deemed to have delayed rejection unreasonably he or she will lose their right.

Enduring/irrevocable/lasting power of attorney may prevent termination.

Key terms Agency of necessity: agency created by an emergency requiring the agent to take reasonable steps to preserve the principal’s property.

Sale of goods

Creation of agency agreement: deed (power of attorney); or in writing; or by word of mouth.

spin mechanism malfunctioned leaving Horace with a load of very wet washing. The engineer was summoned and claimed there was nothing wrong and suggested that Horace had either overfilled the machine, or that the load had become unbalanced. Horace tried again with a small load and again the machine refused to spin. Horace would be best advised to give up at this point and promptly tell Floggit to take away the machine and give him back his money. He would be fully entitled to do this. The machine is clearly not of satisfactory quality, nor fit for its purpose. The fact that he agreed to repairs does not in these circumstances amount to acceptance of the goods when rejection is made within a reasonable time.

The Joneses sought to reject a fitted kitchen when the work was complete. Their initial and principal complaint was that the colour was wrong but some time later they raised other concerns and then permitted some attempts at rectification by the Gallaghers before eventually seeking to reject the work totally. They argued that they were still entitled to reject under s 35(6)because, while a period of complaint was ongoing, the right to reject could not be lost. Held: the right to reject had been lost as several weeks had elapsed before the Joneses had sought to exercise it. The colour issue which was the main complaint would have been noticeable at the point the kitchen was unpacked and they had delayed raising this and the other issues and then waited even longer before seeking to reject the goods.

The House of Lords recently held (J & H Ritchie Ltd v Lloyd Ltd (2007): see ‘In the news’) that when goods are returned to a buyer for inspection with a view to repair this constitutes a separate agreement from the contract of sale itself. It puts the seller under an implied duty to inform the buyer of the nature of the defect so that the seller can then decide whether or not to repudiate the sale of goods contract.

Agent: a person with the authority to carry out business on behalf of another person. Apparent authority: the agent has no real authority but it appears that they do, because of failure by the principal to give notice that it has ended or to correct the impression that it exists.

In the news

Broker: an intermediary who introduces parties to enable them to do business. Enduring power of attorney: continues despite incapacity of the principal to enable their affairs to be managed under the supervision of the Court of Protection. Estopped: prevented in law from denying the existence of a right of another person.

J & H Ritchie Ltd v Lloyd Ltd (2007, HL) The claimant farming contractor bought a seed drill and harrow from the defendant. As soon as it was used the claimant noticed that it vibrated very loudly and he operated it only for a short time before reporting the matter to the defendant. The defendant agreed to remove the equipment for inspection, with a view to possibly repairing it. In due course it was returned, having been repaired L

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Key terms

In the news boxes

Are highlighted in red and definitions can be found at the end of each chapter. Use them to get up to speed quickly with legal terminology.

Provides you with contemporary examples that stress how the law impacts on 21st century life and business!

HOW THE LAW IS MADE

LAW OF CONTRACT, AGENCY AND SALE OF GOODS

would reasonably expect successful receipt. This principle, generally applied by the courts, enables objective assessment of the parties’ behaviour from which it can be determined whether the intention to offer or accept is adequately demonstrated.

Electronic communications

A prostitute who, from her window, encouraged gentlemen passing in the street to avail themselves of her services was successfully prosecuted for ‘soliciting in the street’. Held: the purpose of the legislation was to prevent annoyance to people arising from the activities of prostitutes in public places. Since the effects of the defendant’s conduct were felt by people in the street, that conduct clearly fell within the purpose of the Street Offences Act 1959.

(d) The mischief rule. This sixteenth-century rule allows the court to adopt a meaning which will enable the statute to fulfil its intended purpose. The court examines the law before the Act to discover the problem (mischief) which the statute was intended to correct; then the statute can be given the meaning which resolves the problem. This rule largely fell into disfavour with the rise of the literal rule, which dominated judicial decision-making in the nineteenth century and for approximately the first 70 years of the twentieth century. (e) The purposive approach. This approach, which is somewhat similar to the mischief approach, but broader in its effect, has come into use since the UK’s entry into the EC. The courts of other member states have traditionally used this approach, as does the European Court of Justice. It requires the court to interpret the statute by looking beyond its words to determine the general purpose behind it. To do this the court may examine relevant extrinsic documentary evidence such as government reports proposing the reform. The next case is a good example of this.

The post rule

Royal College of Nursing v DHSS (1981, HL)

The post rule provides an exception to the usual communication rule. In the nineteenth and early twentieth centuries the only method of communication for parties contracting at a distance from each other was the post. In the milestone case of Adams v Lindsell (1818) it was held that once a letter of acceptance is posted, a contract comes into existence immediately. The postal rules were later extended to cover telegrams. The rules were clarified further by Household Insurance v Grant (1879, CA) which held that communication of acceptance by post is effective even if a letter is delayed in the post or fails to reach the offeror, as long as this is not due to some fault of the offeree’s: for example, an incorrect address.

Section 1(1) of the Abortion Act 1967 states that an abortion is legal only if carried out by a ‘registered medical practitioner’. A change in abortion methods after the Act was passed meant that the procedure was largely carried out by nurses, subject to some supervision by a doctor. The courts had to decide whether abortions carried out by this procedure were legal under the Act.

Worth thinking about?

2 How the law is made

As yet there are no reported cases involving communication via fax, or answerphone. Using the reasonable expectations approach, faxes are likely to be treated like telex messages. It can probably be successfully argued that messages left on answering machines are not communicated until, like any telephone message, the recipient actually hears them. It is, after all, immediately evident to the sender that the message is not going to be transmitted at once. Emails have implicitly been accepted by the courts as a valid means of communication of acceptance but without any ruling on when communication becomes effective (see Nilesh J. Pereira Fernandes SA v Mehta (2006) above at page 69). It may be reasonable to argue that since, once they have been sent, arrival may well be instantaneous but delays may occur in transmission via the server, perhaps here communication should be deemed to exist once the message is capable of being downloaded to the receiver’s mailbox. Where a contract is made on the Internet, the website details of goods appear to be an invitation to treat. It would seem that the customer communicates the offer by placing the order, entering name, address and credit card details and transmitting this information to the seller with a click on the relevant button. The seller does not accept until it has approved the customer’s credit card details and communicates acceptance by sending a message confirming that the order has been or will be dispatched. This would reflect the E-Commerce Directive 2000/31/EC, Article 11 which states that electronic orders/acknowledgements of orders ‘are deemed to be received when the parties to whom they are addressed are able to access them’.

Smith v Hughes (1960)

The Court of Appeal held (adopting a literal approach) that the practice was unlawful since nurses do not have the necessary qualifications. The House of Lords held (by majority) that a purposive approach should be used and that no illegality had occurred. Lord Diplock said: ‘The approach of the Act seems to me to be clear. There are two aspects of it: the first, to broaden the grounds on which an abortion may be obtained; the second is to ensure that the abortion is carried out with proper skill and in hygienic conditions.’ (Before the Act legalised abortion in certain circumstances, many women died at the hands of back-street abortionists.)

Judges always have a reason for changing the law. Why do you think the post rule was developed? Suggested solutions can be found in Appendix 2.

The House of Lords’ decision in Pepper v Hart (see above at page 25) may be seen as enabling and encouraging this approach. While the literal rule is still used today, a purposive approach is common where this assists a just outcome in the public inter27

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‘Worth thinking about?’

Case summaries

Encourages you to think in more detail about a point of law and can be used in class discussions. Solutions can be found in Appendix 2.

Introduce you to legal cases in a straightforward and easy to understand manner.

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GUIDED TOUR

RIGHTS AT WORK: PROTECTION AGAINST DISMISSAL AND REDUNDANCY

DISCHARGE OF THE CONTRACT AND REMEDIES FOR BREACH

Injunction An injunction is a commonly requested remedy for breach of restraint of trade contracts (see Chapter 8). It will not generally be granted to force one party to employ or work for another, as this would amount to enforcing a contract of employment indirectly. In Page One Records v Britton (1968) it was held that an injunction would not be granted to restrain The Troggs (a pop group) from employing a new manager, since this would force them to go on employing the claimant. But compare Page One Records v Britton with the following case.

Compensatory award: damages intended to compensate an unfairly dismissed employee for losses arising from the dismissal which are the fault of the employer. Constructive dismissal: employee feels forced into resignation by employer’s behaviour. Continuous employment: minimum of one year’s working for the same employer which qualifies an employee to claim unfair dismissal at the employment tribunal. Deemed dismissal: an employer who refuses to permit an employee to resume her job after maternity leave is deemed to have dismissed her.

18

Redundancy: an employee’s job ceases to exist because the employer restructures/changes business practices/ceases to carry on business/or closes location where employee works.

Rights at work: protection against dismissal and redundancy

Summary dismissal: employee is dismissed without notice. Transfer of undertakings: a new employer takes over an existing business. Unfair dismissal: dismissal which cannot be justified as fair by the employer. Wrongful dismissal: breach of contract by the employer.

Quiz 18 1

Distinguish between wrongful and unfair dismissal.

2

On what grounds may Tiger Enterprises claim that they fairly dismissed the following employees? (a) Zebra, who was given a job as a trainee lorry driver three years ago and has just failed the HGV test for the sixth time. (b) Camel, who sexually harassed Ms Wart-Hog at the works’ Christmas party. (c) Possum, a van driver who has crashed his vehicle three times. (d) Rhino, who was recently convicted of being drunk and disorderly one Saturday night.

3

Have the following employees been made redundant by Lynx plc? (a) Aardvark, who heard rumours of redundancy and resigned. (b) Porcupine, a senior computer programmer, whose current workplace is being closed down. He is told that he is being transferred to another branch 80 miles away.

4

What procedures should be observed by an employer before making employees redundant? Answers to all quizzes can be found in Appendix 2.

9 Warner Bros v Nelson (1936) The film star, Bette Davis (Nelson), breached her contract, under which she had agreed not to act on stage or screen for anybody except Warner Bros for one year, by agreeing to make a film with a UK company. Held: an injunction would be granted to restrain Bette Davis from making films for the rival company. The contract restrained her from acting for anyone other than Warner, but did not prevent her from earning her living in other ways. The injunction did not force her to perform the contract if she was prepared to earn her living in a less profitable way.

Very exceptionally a court may use an injunction actually to compel performance of a contract where this is in the interests of justice. In Gryf Lowczowski v Hinchingbrooke Healthcare (2006) Mr Justice Gray clearly felt than an injunction was necessary to assist the claimant to obtain a fair outcome in a situation where his employers had treated him very inappropriately. (See ‘In the news’ above, page 179.)

Chapter summary Discharge of contracts Performance: must generally be complete. Exceptions: contract divisible, acceptance of part performance, prevention of performance, substantial performance. Agreement: mutuality essential. Frustration: performance becomes impossible or futile due to circumstances beyond the control of either of the parties and not due to their fault.

Discharge of the contract and remedies for breach

ETO: an economic, technical or organisational reason to justify changes to workforce/conditions of service after the transfer of an undertaking.

The Law Reform (Frustrated Contracts) Act 1943 determines how far the parties may recover any resulting financial losses. Breach of a condition gives the innocent party the option of avoiding the contract and suing immediately or awaiting performance date. Remedies Damages: the innocent party may claim damages for any quantifiable loss or harm resulting L

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Quiz

Chapter summary

Test your knowledge on what you have read by doing the end of chapter quiz. Solutions can be found in Appendix 2

Outlines the key points you should understand after reading each chapter

FORMING A REGISTERED COMPANY INTRODUCTION TO COMPANY LAW

Web activity Please go to: www.bytestart.co.uk/index.shtml There is a wealth of information for small businesses. Check out their guides to setting up as sole trader, partnership and registered company.

Assignment 19 (a) What is the purpose of the objects clause in the company’s memorandum and to what extent may the wording restrict the trading activities of a company? (b) How far does the objects clause affect the ability of a third party to enforce a contract against the company?

20

Jackie and Simon run the Good Hair Day hairdressing salon, which is prospering. They would like to expand their premises and staff and hope ultimately to open other salons in different locations. They are debating whether to continue to trade as a partnership or set up a limited company.

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find suggested solutions to questions in the book.

Advise Jackie and Simon.

Forming a registered company

Assignment 18

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find suggested solutions to questions in the book.

443 428

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Web activity

End of chapter assignments

Understand how the law works in the real world by logging on and trying the web activities.

Test your knowledge in more depth by answering the assignments. They are great practice for what you may be faced with in an exam.

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GUIDED TOUR

RIGHTS AT WORK: PROTECTION AGAINST DISCRIMINATION

Equality clause: implied term in a woman’s employment contract entitling her to equal pay with men doing the same/similar/equivalent work or work of equal value. Gender equality duty: Equality Act 2006 requires public authorities positively to promote gender equality and eradicate racism in all aspects of their work. Genuine occupational qualification (GOQ): essential characteristic needed for a job which may permit employer to discriminate against members of groups who lack it. Harassment: verbal/non-verbal behaviour which creates an intimidating/hostile/degrading/ offensive environment and is intended/has the effect of violating a person’s dignity.

Racial grounds: RRA 1976 definition: colour/race/nationality, or ethnic/national origins.

Quiz 17 1

(a) Ms Antelope, who is employed as a cleaner by Cheetah plc, is paid less than the packers.

2

What is the difference between direct and indirect discrimination?

3

When may it be legal to advertise a job as being open only to members of a particular ethnic group?

4

What aspects of employment discrimination come within the scope of the Sex Discrimination Act 1975 and the Race Relations Act 1976?

(b) Mr Buck was refused a job at the Warren Family Planning Clinic because of his sex. What legal rights may they have?

Answers to all quizzes can be found in Appendix 2.

17 Rights at work: protection against discrimination

Indirect discrimination: covert discrimination. Selection criteria, policies, benefits, rules or conditions applicable to the whole workforce but discriminatory to members of a particular group.

Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions. Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) L

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Take a closer look Draws your attention to the key legal cases covered in each chapter and invites you to read the cases yourself in order to gain a deeper understanding of the law and to better familiarise yourself with legal terminology.

Visit the Law for Business Students, 5th edition mylawchamber site at www.mylawchamber.co.uk/adams to access: • Companion website support: Use the multiple choice questions and flashcards to test yourself on each topic throughout the course. The site includes updates to major changes in the law to make sure you are ahead of the game, and weblinks to help you read more widely around the subject. • Online Study Guide: Use this resource to revise key topics in Contract Law by working through a series of interactive problem-solving exercises. • Case Navigator: provides access and guidance to key cases in the subject to improve your case reading and analysis skills.

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Acknowledgements

The publisher would like to thank the following for their kind permission to reproduce their photographs: Alamy: Alex Segre p.40; Anthony Dunn p.126; Arcblue p.476; Chuck Pefley p.238; Enigma p.456; Jeff Morgan retail and commerce p.430; Justin Kase zonez p.2; Lourens Smak p.408; Manor Photography p.100; Redsnapper p.82; Robert Harding Picture Library p.406; Roy Lawe p.530; Stockfolio p.16; UK Retail Alan King p.62; Vario Images GmbH & Co.KG p.170; Art Directors and TRIP photo Library: Trip p.278; Corbis: Alan Schein Photography p.220; Pawel Libera p.60; Richard Klune p.260; William Manning p.386; Digital Vision: p.258, 312, 490, 514; Getty Images: AFP p.4, 532; Getty p.444; Photographers Choice p.340; Imagestate: Michael Duerinckx p.492; John Binch: John Binch p.342; Photodisc: p.154, p.202; PunchStock: Comstock p.360 Picture Research by: Alison Prior Every effort has been made to trace the copyright holders and we apologise in advance for any unintentional omissions. We would be pleased to insert the appropriate acknowledgement in any subsequent edition of this publication.

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Preface

Over thirty years of teaching law on a variety of further and higher education courses from GCSE to post graduate level taught me much about the difficulties experienced by students in grasping legal concepts. It can be particularly hard for students following an intensive course of which law forms only one part. Hopefully this text will meet their needs. I have tried to make it accessible, without over-simplification of the subject matter. I have aimed at a light touch, in the hope that it may not only instruct its readers but also entertain them a little as well. Many thanks to all at Pearson who have helped me in the creation of this edition, especially my publisher Zoe Botterill, who has helped to inspire many of the changes in the format of this new edition as well as giving me lots of support, and to Anita Atkinson (Senior Editor) and to Kevin Ancient for his skill in designing it. I have enjoyed working with them. As ever, my partner Cherry Potts’ emotional and practical support has been crucial to the editing process. She has encouraged me when my enthusiasm flagged and has also given me lots of practical assistance. Her eagle eye has been invaluable in ensuring removal of typos and her keen critical mind has greatly assisted me in my endeavour to express the law, as far as possible, in accessible terms for the lay person. Alix Adams December 2007 Source: Cherry Potts

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Table of Cases

C AS E

N

A

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Visit the Law for Business Students 5th edition mylawchamber site at www.mylawchamber.co.uk/adams to access unique online support to improve your case reading and analysis skills.

POWERED BY

Case Navigator provides: • Direct deep links to the core cases in Business Law. • Short introductions provide guidance on what you should look out for while reading the case. • Questions help you to test your understanding of the case, and provide feedback on what you should have grasped. • Summaries contextualise the case and point you to further reading so that you are fully prepared for seminars and discussions. Please note that access to Case Navigator is free with the purchase of this book, but you must register with us for access. Full registration instructions are available on the website. The LexisNexis element of Case Navigator is only available to those who currently subscribe to LexisNexis Butterworths online.

A v B, sub nom Gary Flitcroft v Mirror Group Newspapers Ltd [2002] 2 All ER 545, 36, 522, 525, 526, 528 A and others v National Blood Authority [2001] 3 All ER 289, 268, 273, 275 AB v Tameside & Glossop Health Authority [1997] 8 Med LR 91, 289 Abouzaid v Mothercare UK Ltd [2000] 1 All ER (D) 550, 272 Adams v Lindsell (1818) 1 B & Ald 681, 76

xxiv

Addie (Robert) & Sons (Collieries) Ltd v Dumbreck [1929] AC 358, 545 Addis v Gramophone Ltd [1909] AC 488, 189 Adler v George [1964] 1 All ER 628, 26, 39 Aerial Advertising v Batchelors Peas [1938] 2 All ER 788, 190 Albert v Motor Insurers Bureau [1971] 2 All ER 1345, 93 Alcock v Wright [1991] 4 All ER 907, 290, 291, 292, 310, 547, 554 Allcard v Skinner [1887] 36 Ch D 145, 148

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TABLEAOF HEADING CASES

Alliance Bank v Broome (1864) 2 Drew & Sm 289, 86 Allin v City & Hackney Health Authority [1996] 7 Med LR 167, 289 Aluminium Industrie Vaasen v Romalpa Aluminium Ltd [1976] 1 All ER 552, 243, 255, 256 Amalgamated Investment & Property Co Ltd v John Walker & Sons [1977] 1 WLR 164, 178 Andreae v Selfridge [1938] Ch 11, 323 Andrews v Singer [1934] All ER 479, 109 Anglia TV v Reed [1971] 3 All ER 690, 189 Anglo Overseas Transport Ltd v Titan Industrial Corpn [1959] 2 Lloyd’s Rep, 152, 210, 218 Appleby v Myers (1867) LR 2 CP 651, 181, 185 Archer (Lady) v Williams [2003] EWHC 1670 (QB), 524 Arcos v Ronaasen [1933] AC 470, 227 Arensen v Casson Beckman Rutley & Co. [1977] AC 747, 211, 218 Armour and Carron Ltd v Thyssen [1990] 3 All ER 481, 242 Armstrong v Jackson [1917] 2 KB 822, 212 Ashbury Railway Carriage Co. v Riche (1875) LR 7 HL 653, 436 Associated Newspaper Holdings v Insert Media Ltd [1991] 3 All ER 535, 516 Associated Tyre Specialists v Waterhouse [1976] IRLR 386, 349 Aswan Engineering Establishment Co. Ltd v Lupadine [1987] 1 All ER 135, 230, 236 Atkin v Enfield Hospital Management Committee [1975] IRLR 217, 393 Atlas Express v Kafco Importers & Distributors [1989] 1 All ER 641, 144 Attorney General v Guardian Newspapers (No 2) [1990] AC 109, 521, 522 Attwood v Small (1838) 6 Cl & F 232, 131 Avery v Bowden (1855) 5 E & B 714, 186 Avon Finance v Bridger [1985] 2 All ER 281, 145 Azmi v Kirklees Metropolitan Borough Council [2007] ICR 1154, 379, 384 Badger v Ministry of Defence [2006] 3 All ER 173, 332 Baigent and Leigh v Random House Group Ltd [2007] EWCA 247, 497 Bairstow Eves London Central Ltd v Smith [2004] EWHC 263, 117 Balfour v Balfour [1919] 2 KB 571, 92 Barber v Guardian Royal Insurance (1993), 370 Barber v Somerset County Council [2004] UKHL 13, 352 Barclays Bank v O’Brien [1993] 4 All ER 417, 146, 147 Barker v Corus UK Ltd, Murray v British Docks Ltd [2006] 3 All ER 785, 303, 304 Barnett v Chelsea & Kensington Hospital Management Committee [1969] 1 QB 420, 301 Barnett v Packer [1940] 3 All ER 575, 263

Barrett v Deere (1828) Moo & M 200, 206 Barrett v Enfield Borough Council [1999] 3 WLR 79, 296 Barton v Armstrong [1975] 2 All ER 465, 144 Batisha v Say (1977) IRLIB 109, 366 Baybut and others v Eccle Riggs Country Park (2006) The Times, 13 November, 118 Bayley v Manchester, Sheffield & Lincolnshire Railway (1873) LR 8 CP 148, 334 Beale v Taylor [1967] 3 All ER 253, 226, 227 Beard v London Omnibus Co. [1900] 2 QB 530, 334 Bell Houses Ltd v City Wall Properties Ltd [1966] 2 WLR 1323, 436 Beneviste v University of Southampton [1989] ICR 617, 365 Berlei (UK) v Bali Brassiere Co. [1969] 2 All ER 812, 506, 512 Bernstein v Pamson [1987] 2 All ER 220, 250 Beswick v Beswick [1968] AC 58, 196 Bettini v Gye (1875–76) LR 1 QBD 183, 104 Bigg v Boyd Gibbons [1971] 1 WLR 913, 68 Bissett v Wilkinson [1927] AC 58, 128 Blackpool & Fylde Aero Club v Blackpool Council [1990] 3 All ER 25, 69, 80 Bloom v American Swiss Watch Co. [1915] App D 100, 69 Bolam v Friern Hospital Management Committee [1957] 1 WLR 582, 299, 300 Bolitho v City and Hackney AHA [1997] 4 All ER 771, 300 Bolton v Mahadeva [1972] 2 All ER 1322, 174 Bolton v Stone [1951] AC 850, 297 Borden v Scottish Timber Products Ltd [1981] Ch 25, 242 Boychuk v Symons Holdings [1977] IRLR 395, 393 BP Exploration Co. v Hunt [1982] 1 All ER 925, 182 Bradbury v Morgan [1862] 1 H & C 249, 70 Brace v Calder [1895] 2 QB 253, 194 Bracebridge Engineering v Darby [1990] IRLR 3, 349 Branco v Cobarro [1947] 2 All ER 101, 74 BRC Engineering Ltd v Schelff [1921] 2 Ch 563, 161 Brinkibon Ltd v Stahag Stahl und Stahlwarenhandels GmbH [1983] 1 All ER 293, 75, 536 Bristol Conservatories Ltd v Conservatories Custom Built Ltd [1989] RPC 455, 516 British Celanese v Hunt [1969] 1 WLR 959, 322 British Railways Board v Herrington [1972] 2 WLR 537, 545 Brogden v Metropolitan Railway Co. [1877] 2 App Cas 666, 74, 537 Bunker v Charles Brand [1969] 2 QB 480, 315 Bushell v Faith [1970] 2 WLR 272, 467 Butler Machine Tools v Ex-Cell-O Ltd [1979] 1 All ER 965, 73 Byrne v Van Tienhoven (1880) 5 CPD 344, 77, 537 xxv

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C (a debtor), Re (1994) 11 May, unreported, 91 Campbell v Mirror Group Newspapers Ltd [2004] 2 All ER 995, 523, 525, 526 Caparo Industries plc v Dickman [1990] 1 All ER 568, 284, 471, 474 Capital and Counties Bank plc v Hampshire Fire Brigade [1997] QB 1004, 294 Capper Pass v Lawton (1977) IRLR 366, 362 Car & Universal Finance Co. Ltd v Caldwell [1964] 1 All ER 290, 138, 245 Carlill v Carbolic Smoke Ball Co. Ltd [1893] 1 QB 256, 68, 80 Cehave NV v Bremer Handelsgesellschaft (The Hansa Nord) [1975] 3 All ER 739, 104 Cellulose Acetate Silk Co. Ltd v Widnes Foundry (1925) Ltd [1933] AC 20, 193 Central London Property Trust v High Trees House [1947] KB 130, 31, 91, 98, 551 Century Insurance v Northern Irish Road Transport Board [1949] AC 406, 334 Chadwick v British Rail [1967] 1 WLR 912, 288 Chapelton v Barry UDC [1940] 1 All ER 456, 107 Chappell v Nestlé & Co Ltd [1960] 3 WLR 701, 86 Chaproniere v Mason (1905) 21 TLR 633, 229 Chaudhry v Prabhaker [1988] 1 WLR 29, 205, 210, 218, 286 Chessington World of Adventures v Reed [1997] IRLR 556, 370 Chief Constable of Bedfordshire Police v Liversidge Lawtel [2002] EWCA Civ 894, 374 Chief Constable of Lincolnshire Police v Stubbs [1999] IRLR 81, 369 Chipchase v British Titan Products [1956] 1 QB 545, 353 City Equitable & Fire Insurance Co. Ltd, Re [1925] Ch 307, 460, 463 Clark v Novacold [1998] IRLR 420, 375 Clea Shipping Corpn v Bulk Oil International [1984] 1 All ER 129, 186 Cleveland Petroleum v Dartstone Ltd [1969] 1 All ER 201, 162 Cohen v Roche [1927] 1 KB 169, 195 Collins v Associated Greyhound Race Courses Ltd [1930] 1 Ch 1, 209 Collins v Godefroy (1831) B & Ad 950, 87 Commission for Racial Equality v Dutton [1989] IRLR 8, 371 Condor v The Barron Knights [1966] WLR 87, 176 Confetti Records v Warner Music UK [2003] EWHC 1274, 74 Conlon and Harris v Simms [2007] 3 All ER 802, 132 Co-operative Insurance Society v Argyll Stores (Holdings) Ltd [1998] AC 1, 196 Couturier v Hastie [1856] 5 HL Cases 673, 137 xxvi

Cox v Post Office (1997) (unreported) Daily Telegraph, 5 November, 375 Craig, Re [1971] Ch 95, 146 Credit Lyonnais v Burch [1997] IRLR 167, 147, 151 Crown Suppliers (PSA) v Dawkins [1991] 1 All ER 306, 371 Cundy v Lindsay [1878] 3 App Cas 459, 139, 142 Cunningham v Reading Football Club [1991] The Independent, 20 March, 315 Currie v Misa (1875) LR 10 Ex 153, 84 Cutter v Powell (1795) 6 Term Rep 320, 172, 174, 183 D & C Builders v Rees [1965] 3 All ER 837, 92 Dalkia Utilities Services plc v Caltech International ltd [2006] EWHC 63 (Comm), 184 Dalton v Burtons Gold Medal Biscuit Co. Ltd (1974) IRLR 45, 347 Davey v Harrow Corpn [1957] 1 QB 60, 321 Davis Contractors v Fareham UDC [1956] 2 All ER 145, 177, 178, 200 Davison v Kent Meters [1975] IRLR 145, 392 De Beers Products Ltd v International General Electrics [1975] 1 WLR 972, 520 De Francesco v Barnum [1890] 45 Ch D 430, 164 Dennis v Ministry of Defence [2003] EWHC 793, 324, 329 Dickinson v Dodds [1876] 2 Ch D 463, 71, 537 Dimmock v Hallett (1866) LR 2 Ch App, 130 Director General of Fair Trading v First National Bank [2001] 1 All ER 97, 117, 118 Dollman v Hillman [1941] 1 All ER 355, 328 Donoghue v Stevenson [1932] AC 562, 262, 265, 274, 275, 279 Dooley v Cammell Laird & Co. [1951] 2 Lloyd’s Rep 271, 287 Douglas and another v Hello! Ltd [2001] 2 All ER 289, 523, 526 Douglas and another v Hello! Ltd [2005] 4 All ER 128, 523 Douglas and another v Hello! Ltd (No 3) [2007] 4 All ER 545, 524, 525, 528 Doyle v Olby (Ironmongers) [1969] 2 QB 158, 133 Dunlop Pneumatic Tyre Co. v New Garage & Motor Co Ltd [1915] AC 79, 193 Dunlop Rubber Co. Ltd v Selfridge [1915] AC 847, 84, 94 Eastham v Newcastle United Football Club [1964] 3 All ER 139, 159 Eastwood v Magnox plc McCabe v Cornwall County Council [2004] UKHL 35, 190 Edgington v Fitzmaurice [1885] 29 ChD 459, 129 Electrolux v Hudson [1977] FSR 312, 503, 512 Eley v Positive Life Assurance Co. [1876] 1 ExD 88, 437

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TABLEAOF HEADING CASES

Entores Ltd v Miles Far East Corporation [1955] 2 All ER 493, 57, 80, 536 Errington v Errington & Woods [1952] 1 All ER 149, 72 Erven Warnink BV v Townend & Sons (Hull) Ltd [1979] AC 731, 516 Esso Petroleum v Mardon [1976] 2 All ER 5, 129, 151, 161 Etam plc v Rowan [1996] IRLR 75, 368 European Commission v UK (C-300/95) [1997] ECR I–2649, 272 Everet v Williams (1725) cited in [1899] 1 QB 826, 156 Faccenda Chicken Ltd v Fowler [1986] 1 All ER 617, 159, 524 Fairchild v Glenhaven Funeral Services [2002] 3 All ER 305, 303, 304 Farley v Skinner (No 2) [2001] 4 All ER 801, 191, 192 Farr v Hoveringham Gravels Ltd [1972] IRLR 104, 394, 404 Fawcett v Smethurst (1914) 84 LJKB 473, 164 Federspiel v Twigg [1957] 1 Lloyd’s Rep 240, 241 Feldaroll Foundry Plc v Hermes Leasing London Ltd [2004] EWCA Civ 747, 112 Felthouse v Bindley (1862) 11 CB (NS) 869, 78 Fibrosa Spolka Akcyjna v Fairbairn Lawson Combe Barbour Ltd [1943] AC 32, 176, 181 Fisher v Bell [1961] 3 WLR 919, 22, 66 Fitch v Dewes (1921) 2 Ch 159, 158 Flack v Baldry [1988] 1 WLR 214, 26 Foley v Classique Coaches [1934] All ER 88, 65 Ford Motor Co. Ltd and Iveco Fiat SpA’s Design Application [1993] RPC 167, 500 Forster & Sons Ltd v Suggett (1918) 35 TLR 87, 158 Foss v Harbottle (1843) 2 Hare 461, 482, 483, 486, 549 Freeman & Lockyer v Buckhurst Park Properties Mangal Ltd [1964] 2 QB 480, 460 Fuller v Stephanie Bowman Ltd [1977] IRLR 87, 399 Gallie v Lee (Saunders v Anglia Building Society) [1970] 3 All ER 961, 143 Gamerco SA v ICM/Fair Warning (Agency) Ltd [1995] 1 WLR 1226, 175, 182 Geddling v Marsh [1920] 1 KB 668, 229 George Mitchell Ltd v Finney Lock Seeds Ltd [1983] 2 All ER 737, 114 Glasbrook Bros v Glamorgan County Council [1925] AC 270, 88 Glasgow Corpn v Taylor [1922] AC 44, 316 Godley v Perry [1960] 1 WLR 9, 229, 232, 236 Goldsoll v Goldman [1915] 1 Ch 292, 162 Goldsworthy v Brickell [1987] 1 All ER 853, 146 Gordon v Sellico [1986] 278 EG 53, 128 Gorfin v Distressed Gentlefolks’ Aid Association [1973] IRLR 290, 394, 404

Granada Group Ltd v Ford Motor Co Ltd [1973] RPC 49, 517 Grant v Australian Knitting Mills [1936] AC 85, 230 Great Northern Railway v Swaffield (1874) LR 9 Exch 132, 207 Great Peace Shipping v Tsavliris (International) Ltd [2002] 4 All ER 689, 136, 137 Green v Cade Bros [1978] 1 Lloyd’s Rep 602, 114 Griffiths v Peter Conway [1939] 1 All ER 685, 231 Gry-Lowczowski v Hinchinbrooke Healthcare NHS Trus [2006] ICR 425, 177, 179, 197 Guinness plc v Saunders [1990] 2 AC 663, 464, 474 Guthing v Lynn (1831) 2 B&AD 231, 65 Hadley v Baxendale (1854) 9 Exch 341, 187, 198, 199 Halsey v Esso Petroleum [1961] 1 WLR 683, 322 Hambrook v Stokes [1925] 1 KB 141, 289, 547 Harlingdon & Leinster Enterprises v Christopher Hill Fine Art [1990] QB 564, 227, 236 Hartley v Ponsonby (1857) 7 EL BL 872, 87 Hartog v Colin & Shields [1939] 3 All ER 566, 142 Harvey v Facey [1893] AC 552, 67 Hatton v Sutherland [2002] 2 All ER 1, 352 Hayes v James & Charles Dodd [1990] 2 All ER 815, 192 Haynes v Harwood [1935] 1 KB 147, 330 Hayward v Cammell Laird Shipbuilders [1988] 1 All ER 503, 364 Hedley Byrne v Heller [1963] AC 465, 133, 281–4, 286, 289, 310, 418, 554 Heil v Hedges (1951) 1 TLR 512, 230 Hendy Lennox v Graham Puttick [1984] 2 All ER 152, 241 Herne Bay Steam Boat Co. v Hutton [1903] 2 KB 683, 177 Heywood v Wellers [1976] QB 446, 191 Hickman v Romney Marsh Sheep Breeders Association [1915] 1 Ch 881, 437 Hilder v Associated Portland Cement [1961] 1 WLR 1434, 297 Hillas v Arcos [1932] 147 LT 503, 65 Hochster v De la Tour (1853) 2 E & B 678, 184 Hodges (G.T.) & Sons v Hackbridge Residential Hotel [1939] 4 All ER 307, 209 Hoenig v Isaacs [1952] 2 All ER 176, 174 Hogg v Cramphorn [1967] Ch 254, 462 Holwell Securities v Hughes [1974] 1 All ER 161, 77, 80 Hollywood Silver Fox Farm v Emmett [1936] 2 KB 468, 323 Home Counties Dairies v Skilton [1970] 1 All ER 1227, 160, 168 Home Office v Dorset Yacht Co. Ltd [1970] AC 1004, 293 Home Office v Holmes [1984] 3 All ER 549, 367 Hong Kong Fir Shipping Co v Kawasaki Kisen Kaisha [1962] 2 WLR 474, 104 xxvii

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Hood v West End Motor Car Packing [1917] 2 KB 38, 130 Household Insurance v Grant [1879] 4 Ex D 216, 76 Howard Marine & Dredging Co. Ltd v Ogden & Sons Ltd [1978] QB 574, 132 Howden v Capital Copiers [1998] IRLR 586, February, 375 Hudson v Ridge Manufacturing Co. Ltd [1957] 2 QB 348, 350, 358 Hudson v Shogun Finance. See Shogun Finance Ltd v Hudson Hughes v Lord Advocate [1963] AC 837, 305 Humble v Hunter [1848] 12 QB 310, 209 Hunter v Canary Wharf [1997] 2 All ER 426, 326, 338 Hussain & Livingstone v Lancaster City Council [1999] 2 WLR 1142, 326, 329 Hyde v Wrench (1840) 3 Beav 334, 70 ICI v Shatwell [1964] AC 656, 331 IDC v Cooley [1972] 1 WLR 443, 461, 464, 474 Ingram v Little [1960] 3 WLR 504, 140, 141 Inland Revenue Commissioners v Fry (2001), 75 Interfoto Picture Library v Stiletto Productions [1988] 1 All ER 348, 108, 123 Interlego AG’s Trademark Application (1998) RPC 69, 506 Isle of Wight Tourist Board v Coombes [1976] IRLR 413, 349, 358 Jackson v Horizon Holidays Ltd [1975] 3 All ER 92, 96, 99 Jarvis v Swan Tours [1973] 3 WLR 954, 186, 191, 200 Jeancharm v Barnet Football Club [2003] EWCA Civ 58, 193 Johnson v Unisys [2001] UKHL 13, 190 Jolley v London Borough of Sutton [2000] 1 WLR 1082, 305 Jon Beauforte (London) Ltd, Re [1953] 1 All ER 660, 438 Jones v Daniel [1894] 2 Ch 332, 73 Jones v Gallagher and Gallagher [2005] 1 Lloyd’s Rep 377, 251 Jones v Lipman [1962] 1 WLR 832, 418, 427 Jones v Tower Boot Co. Ltd [1997] IRLR 168, 368, 374 Jones v Vernons Pools [1938] 2 All ER 626, 94 Junior Books v Veitchi [1982] 1 AC 520, 266, 275 Kearney v Eric Waller [1966] 1 QB 29, 315 Kendall v Lillico [1968] 3 WLR 110, 108 Kent v Griffiths (No 3) [2001] QB 36, 295 Khorasandjian v Bush [1993] QB 727, 326 King’s Norton Metal Co. v Edridge, Merrett & Co. [1897] 14 TLR 98, 139 Kirkham v Attenborough [1897] 1 QB 201, 241 xxviii

Knapp v The Railway Executive [1949] 2 All ER 508, 353 Knowles v Liverpool CC [1993] 1 WLR 1428, 350 Koufos v Czarnikow Ltd (The Heron II) [1969] 1 AC 350, 188, 200 Krell v Henry [1903] 2 KB 740, 177 Lacis v Cashmarts [1969] 2 QB 400, 240 Latimer v A.E.C. [1953] AC 643, 298 Lawrence v Lexcourt Holdings Ltd [1978] 2 All ER 810, 129 Leakey v National Trust [1980] QB 485, 325 Lee v York Coach & Marine [1977] RTR 35, 253 Leeman v Montague [1936] 2 All ER 1677, 323 Leslie v Sheill [1914] 3 KB 607, 165 L’Estrange v Graucob [1934] 2 KB 394, 109 Lewis v Averay [1971] 3 WLR 603, 140 Lister v Hesley Hall Ltd [2001] 2 All ER 769, 335, 338 Litster v Thom & Sons Ltd [1975] IRLR 47, 391 Littlewoods Organisation Ltd v Harris [1978] 1 All ER 1026, 160, 168 Lombard North Central plc v Butterworth [1987] QB 527, 105, 123 Luxmoore May v Messenger May Bakers [1990] 1 WLR 1009, 300 Lyons & Co. v Gulliver [1914] 1 Ch 631, 328 McArdle, Re [1951] Ch 669, 85, 99 McCarthys v Smith [1981] QB 180, 364 McCutcheon v David McBrayne [1964] 1 All ER 430, 108 McGhee v National Coal Board [1973] 1 WLR 1, 302, 303 McKenna v British Aluminium Ltd [2002] Env LR 30, 329 Mckew v Holland & Cubitts Ltd [1969] 3 All ER 1621, 306 McKinnon Industries Ltd v Walker [1951] WN 401, 324 McLoughlin v O’Brian [1982] 2 WLR 982, 290 McMillan & Co. v Cooper [1923] 40 TLR 186, 494 McNaughten (James) Paper Group Ltd v Hicks Anderson & Co. [1991] 2 QB 113, 285 McRae v Commonwealth Disposals Commissions [1951] 84 CLR 377, 137 McWilliams v Arrol [1962] 1 WLR 295, 302 Malik v Bank of Credit & Commerce International [1998] AC 20, 189, 200 Malone v Laskey [1907] 2 KB 141, 326 Malonely v Lambeth Council [1966] 198 EG 895, 317, 319

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Maloney v Torfaen CBC [2005] EWCA Civ 1762, 314 Managers (Holborn) Ltd v Hohne (1977) IRLR 230, 399 Mandla v Dowell Lee [1983] IRLR 209, 371 Marc Rich & Co. v Bishop Rock Marine [1995] The Times, 7 July, 263 Maritime National Fish Ltd v Ocean Trawlers Ltd [1935] AC 524, 136 Marks & Spencer plc v One in a Million Ltd [1998] FSR 265, 179 Martin v Parkham Foods (2006) unreported, 378, 390 Mathieson v Noble [1972] IRLR 76, 394 Mattocks v Mann [1993] RTR 13, 307 Merrit v Merrit [1970] 2 All ER 760, 92 Metropolitan Water Board v Dick Kerr & Co. Ltd [1918] AC 119, 177, 179 Mihalis Angelos, The [1970] 3 WLR 601, 105, 106 Mint v Good [1950] 2 All ER 1159, 327 Minter v Wellingborough Foundries [1981] The Times 202, 393 Mondial Shipping & Chartering BV v Astarte Shipping [1995] CLC 1011, 75 Moorcock, The (1889) 14 PD 64, 102 Moore v C & A Modes [1981] IRLR 71, 392 Morgan Crucible Co. plc v Hill Samuel Bank [1991] Ch 295, 285 Morgan v Manser [1947] 2 All ER 266, 176 Morris v Saxelby [1916] 1 AC 688, 159 Morrish v Henlys (Folkestone) Ltd [1973] 2 All ER 137, 347 Moy v Stoop (1909) 25 TLR 262, 323 Muirhead v Industrial Tank Specialities [1986] QB 507, 266, 554 Munkenbeck & Marshall v Michael Harold [2005] EWHC 356, 118 Murphy v Bord Telecom Eireann [1988] IRLR 267, 364 Murphy v Bradford Metropolitan Council [1991] The Times, 11 February, 316 Murphy v Brentwood Council [1990] 3 WLR 414, 280, 281 NAD Electronics v NAD Computer Systems [1997] FSR 380, 517, 528 Naomi Campbell v Mirror Group Newspapers Ltd [2004] UKHL 22, 523 Nash v Inman [1908] 2 KB 1, 163 Nettleship v Weston [1971] 3 All ER 581, 299 Newman v Alarm Co. Ltd [1976] IRLR 45, 393 Newtons of Wembley Ltd v Williams [1964] 3 All ER 532, 245, 257 Noble v David Gold & Sons (Holdings) Ltd [1980] IRLR 252, 362 Nordenfelt v Maxim Nordenfelt Guns & Ammunition Co. Ltd [1894] AC 535, 161 Northumberland & Durham District Banking Co., ex parte Bigge, Re (1858) 28 LJ Ch 50, 131

North Yorkshire County Council v Ratcliffe [1995] ICR 833, 365 Nottingham Patent Brick & Tile Co. Ltd v Butler (1886) 16 QBD 788, 130 O’Brien v Associated Fire Alarms [1969] 1 All ER 93, 398 Ogwo v Taylor [1987] AC 431, 314, 338 Olley v Marlborough Court Hotel [1949] 1 All ER 127, 107 O’Neill v Symm & Co. 1998] ICR 481, 375, 384 Osman v Ferguson [1993] 4 All ER 344, 295 Osman v UK [1999] 1 FLR 193, 296 Ottoman Bank v Chakarian [1930] AC 277, 346 Overseas Medical Suppliers v Orient [1999] 1 All ER (Comm) 981, 115 Overseas Tankships & Engineering v Morts Dock & Engineering Ltd. See Wagon Mound, The Owen v Professional Golf Association (2000) unreported, 375 P v S & Cornwall County Council [1986] IRLR 347, 370 PSM International v Whitehouse & Willenhall Ltd [1992] FSR 489, 521 Page v Smith [1995] 2 All ER 736, 286, 307 Page One Records v Britton [1968] 1 WLR 157, 197 Pagano v HGS [1976] IRLR 9, 350 Palmer v Tees Health Authority [1999] Lloyd’s Rep Med 351, 291 Panesaar v Nestlé [1980] IRLR 64, 373 Panorama Developments v Fidelis Furnishing Fabrics Ltd [1971] 3 WLR 440, 470, 474 Paris v Stepney Council [1951] AC 367, 297 Parks-Cramer Co. v Thornton Ltd [1966] RPC 407, 502, 512 Parsons v McLoughlin [1981] IRLR 65, 393 Partridge v Crittenden [1968] 2 All ER 421, 66 Patel v Ali [1984] Ch 283, 196 Payne v Cave [1789] 3 Term Rep 148, 537 Peachdart, Re [1983] 3 All ER 204, 244, 257 Pearce v Brooks (1866) LR 1 Exch 213, 157, 547 Pennington v Surrey County Council and Surrey Fire & Rescue Services [2006] EWCA Civ 1493, 351 Pepper v Hart [1993] 1 All ER 42, 25 Pereira Fernandes (J) SA v Mehta [2006] 2 All ER 891, 69, 76 Perry v Sidney Phillips & Son [1982] 1 WLR 1297, 191 Peters v Fleming (1840) 6 M&W 42, 163 Pharmaceutical Society (GB) v Boots Cash Chemists (Southern) Ltd [1953] 1 All ER 482, 67 Phillips v Brooks [1919] 2 KB 243, 140, 141 Phillips v William Whitely [1938] 1 All ER 566, 299 Phillips Electronics NV v Remington Consumer Products [1998] RPC 283, 506 xxix

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Phipps v Rochester Corpn [1955] 1 QB 450, 316 Phones 4U Ltd v Phone4U.co.uk Internet Ltd [2006] EWCA Civ 244, 507, 517 Phonogram v Lane [1982] QB 939, 432, 442 Photo Production Ltd v Securicor Transport Ltd [1980] 2 WLR 283, 110 Pickard v Sears (1837) 6 Ad&E 469, 244 Pickstone v Freemans plc [1988] 2 All ER 803, 364 Pilkington v Wood [1953] 2 All ER 810, 194 Pinnel’s Case (1602) 5 Co Rep 117, 89, 91, 551 Piper v JRI (Manufacturing) Ltd [2006] EWCA Civ 1344, 269 Planché v Colburn (1831) 8 Bing 14, 173 Polemis, Re [1921] 3 KB 560, 305 Poole v Smiths Car Sales (Balham) Ltd [1962] All ER 282, 241 Porcelli v Strathclyde Regional Council [1986] IRLR 134, 366 Poussard v Spiers & Pond (1875–76) LR 1 QBD 410, 103 Powell v Lee (1908) 99 LT 284, 74 Price v Civil Service Commission [1978] 1 All ER 1228, 367 Prince of Wales (HRH) v Associated Newspapers Ltd [2007] 2 All ER 139, 494, 521 Proform Sports Management Ltd v Pro-Active Sports Management Ltd [2007] 1 All ER 542, 165 R v Anderton (1985), 545 R v Registrar of Companies, ex parte AttorneyGeneral [1991] 2 QB 197, 435, 442 R v Secretary of State for Employment, ex parte EOC [1994] IRLR 176, 389 R v Secretary of State for Employment, ex parte Seymour-Smith and Perez [1995] IRLR 889, 389 R v Shivpuri [1986] 2 All ER 334, 545 R (on the application of Begum) v Headteacher and Governors of Denbigh High School [2006] 2 All ER 487, 35, 39 R (on the application of Khatun) v Newham London Borough Council [2004] 3 WLR 417, 117, 118 R (on the application of Laporte) v Chief Constable of Gloucestershire Constabulary [2007] 2 All ER 529, 34 R (on the application of Pearson) v Secretary of State for the Home Department; Hirst v AttorneyGeneral [2001] EWHC Admin 239, 33 R (on the application of Save Britain’s Heritage) v Westminster Council [2007] EWHC 807 (Admin), 46 R & B Customs Brokers Co Ltd v United Dominions Trust [1988] 1 WLR 321, 112 Racing UK Ltd v Doncaster Racecourse Ltd and Doncaster Borough Council [2005] EWCA Civ 999, 206 xxx

Raffles v Wichelhaus (1864) 2 H&C 906, 138 Rainbow Estates Ltd v Tokenhold [1998] 3 WLR 980, 195 Rainey v Greater Glasgow Health Board [1987] AC 224, 365, 384 Ramsgate Hotel Co. v Montefiore (1866) LR 1 Exch 109, 71 Ratcliff v Harpur Adams Agricultural College (1998) The Times, 30 November, 320, 332 Ratcliffe v Evans [1892] 2 QB 524, 338, 519 Rayfield v Hands [1960] Ch 1, 437, 442 Ready Mixed Concrete v Ministry of Pensions and National Insurance [1968] 2 WLR 627, 333 Real and Personal Advance v Palemphin (1893) 9 TLR 569, 206 Reardon Smith Line v Hansen-Tangen [1976] 1 WLR 989, 106 Redfearn v Serco ltd [2006] ICR 1367, 372, 384 Redgrave v Hurd [1881] 20 Ch D 1, 131 Reeves v Commissioner of Police for the Metropolis [1999] 3 WLR 363, 307 Regazzoni v Sethia [1957] 3 All ER 286, 156, 168 Reid v PRP Architects [2007] ICR 1119, 354, 358 Ritchie v Atkinson (1808) 10 East 95, 172 Ritchie (J & H) Ltd v Lloyd Ltd [2007] 2 All ER 353, 251, 252, 257 Rogers v Parish [1987] QB 933, 250, 257, 324 Roles v Nathan [1963] 1 WLR 1117, 299, 317 Rose & Frank Co. v J R Crompton & Bros [1925] AC 845, 93 Routledge v Grant (1828) 4 Bing 653, 72, 536 Rowland v Divall [1923] 2 KB 500, 225 Royal Bank of Scotland v Etridge (No 2) [2001] 4 All ER 449, 147, 148 Royal College of Nursing v DHSS [1981] AC 800, 27, 28, 39 Royscot Trust Ltd v Rogerson [1991] 2 QB 297, 133 Ruxley Electronics & Construction Ltd v Forsyth [1995] 3 All ER 268, 189 Ryan v Mutual Tontine Association [1893] 1 Ch 116, 195 Sachs v Miklos [1948] 1 All ER 67, 207, 218 Sagar v H. Ridehalgh & Son Ltd [1930] All ER 288, 345 St Albans City and District Council v International Computers Ltd [1996] 4 All ER 481, 114, 115 St Helen’s Smelting Co. v Tipping [1865] 11 HLC 642, 322, 323 St John of God (Care Services) Ltd v Brooks [1992] ICR 715, 395, 404 Salomon v Salomon & Co. Ltd [1897] AC 22, 417, 427 Saunders v UK [1997] 23 EHRR 313, 424 Sayers v Harlow UDC [1958] 1 WLR 623, 332

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Schuler AG v Wickman Machine Tool Sales [1974] AC 235, 105 Sedleigh–Denfield v O’Callaghan [1940] AC 880, 325 Selectmove, Re [1995] 1 WLR 474, 89, 91 Shanklin Pier Ltd v Detel Products Ltd [1954] 2 KB 854, 95 Shaw v Commissioner of Police [1987] 1 WLR 1332, 245 Shepherd v Jerrom [1987] QB 301, 176 Shergold v Fieldway Medical centre [2006] KR 304, 390, 404 Shields v Coomes (Holdings) Ltd [1978] 1 All ER 456, 363 Shogun Finance Ltd v Hudson [2002] 4 All ER 572, CA; affirmed [2004] 1 All ER 215, HL, 141, 142, 151, 246 Showboat Entertainment Centre Ltd v Owens [1984] IRLR 7, 372 Simpkins v Pays [1955] 3 All ER 10, 93, 99 Smith v Baker [1891] AC 325, 330 Smith v Eric S. Bush [1989] 2 WLR 790, 113, 123, 283, 285 Smith and Grady v UK [1988] IRLR 734, 377 Smith v Hughes (1871) LR 6 QB 597, 130 Smith v Hughes [1960] 1 WLR 830, 27 Smith v Land & House Property Corpn [1884] 28 Ch D 7, 129 Smith v Leech Brain & Co. Ltd [1962] 2 WLR 148, 307 Smith v Littlewoods Organisation [1987] 1 All ER 710, 293, 554 Smith and others v Secretary of State for Trade and industry and the London Development Agency [2007] EWHC 1013 (Admin), 35 Soden v British Commonwealth Holdings plc [1997] 4 All ER 383, 437, 442 Spartan Steel Alloys v Martin Ltd [1972] 3 WLR 502, 280 Spearmint Rhino Ventures UK Ltd v Revenue and Customs Commissioners [2007] STC 1252, 204 Stansbie v Troman [1948] 1 All ER 599, 294 Stennett v Hancock [1939] 2 All ER 578, 263 Stephens v Avery [1988] 2 All ER 477, 521 Stevenson v McLean [1880] 5 KBD 346, 70 Stewart v Casey (Casey’s Patents) [1892] 1 Ch 104, 85 Stilk v Myrick (1809) 2 Camp 317, 87, 88, 546 Stocks v Wilson [1913] 2 KB 235, 165 Stocznia Gdanska SA v Latvian Shipping Co (No 3) [2002] EWCA Civ 889, 185 Stone v Taffe [1974] 1 WLR 1575, 332 Sturges v Bridgeman [1879] 11 Ch D 852, 323, 327 Sumpter v Hedges [1898] 1 QB 673, 173 Sweet v Parsley [1969] 1 All ER 347, 28, 39 Sylvester v Chapman (1935) 79 SJ 77, 330

T v Surrey County Council [1994] 4 All ER 577, 282, 283, 285 Taittinger SA v Allbev Ltd [1993] FSR 641, 518 Tarling v Wisdom Toothbrushes [1997] IDS Brief 597, September, 377 Taylor v Alidair [1978] IRLR 82, 391 Taylor v Caldwell (1863) 3 B&S 826, 175 Taylorson v Shieldness Produce [1994] PIQR P329, 291 Tetley v Chitty [1986] 1 All ER 663, 326 Thomas v Thomas [1842] 2 QB 85, 86 Thompson v Smiths Ship Repairers Ltd [1984] 2 WLR 522, 299 Thomson v Alloa Motor Co. [1983] IRLR 403, 392 Thornton v Shoe Lane Parking [1971] 2 WLR 585, 107, 110 Tillery Valley Foods v Channel Four Television [2004] EWHC 1075, 525 Todd v Robinson (1825) Ry&M 217, 207 Tomlinson v Congleton Borough County Council Lawtel [2002] EWCA Civ 309, 315, 320, 338 Tool Metal Manufacturing Co. v Tungsten Ltd [1955] 2 All ER 657, 91 Trac Time Control Ltd v Moss Plastic Parts ltd [2005] All ER (D) 06 (Jan), 228 Tsakiroglou & Co. v Noblee Thorl GmbH [1961] 2 WLR 633, 177 UK Atomic Energy Authority v Claydon [1974] IRLR 6, 346 Underwood v Burgh Castle Brick and Cement Syndicate [1922] 1 KB 343, 240 Venables v Newsgroup Newspapers [2001] 1 All ER 908, 424 Victoria Laundry v Newman Industries Ltd [1949] 1 All ER 997, 188 Vitol SA v Norelf [1996] 3 All ER 193, 185 W v Edgell [1990] Ch 359, 525 Wagon Mound (No 1), The [1961] 1 All ER 404, 31, 305, 307, 310 Walker v Northumberland County Council [1995] 1 All ER 737, 351 Walmesley v UDEC [1972] IRLR 80, 347 Walters v North Glamorgan NHS Trust [2002] EWCA Civ 1792, 292 Warner Bros v Nelson [1936] 3 All ER 160, 197 Warren v Henlys Garage [1948] 2 All ER 935, 334 Watford Electronics v Sanderson [2001] 1 All ER (Comm) 696, 115, 123 Webb v EMO Cargo [1994] IRLR 27, 369 Webb v EMO Cargo (No 2) [1995] IRLR 645, 369

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West Bromwich Albion Football Club Ltd v El-Safty [2007] EWCA Civ 1299, 281 Wheat v Lacon [1966] 2 WLR 581, 315 White v Bluett (1853) 23 LJ Ex 36, 86 White & Carter (Councils) Ltd v McGregor [1962] 2 WLR 17, 185 White v Chief Constable of South Yorkshire [1999] 1 All ER 1, 288 White Hudson & Co. Ltd v Asian Organisation Ltd [1964] 1 WLR 1466, 516 White v Jones [1995] 1 All ER 691, 281 White v London Transport Executive [1982] QB 489, 349 White v Mellin [1895] AC 154, 520 Whitlow v Alkanet Construction [1987] IRLR 321, 392 Whittington v Seale-Hayne (1900) 82 LT 49, 135 Wieland v Cyril Lord Carpets [1969] 3 All ER 1006, 306 Williams v Bayley (1866) LR 1 HL 200, 145 Williams and Another v Natural Life Health Foods Ltd and Mistlin [1998] 2 All ER 577 313, 419, 427 Williams v Roffey Bros [1990] 1 All ER 512, 88, 89, 91, 99

xxxii

Williams v Settle [1960] 1 WLR 1072, 496, 512 Wilsher v Essex Area Health Authority [1986] 2 WLR 557, 299, 302, 303 Wilson v Rickett Cockerell [1954] 1 QB 598, 229, 236 Wilts United Dairies Ltd v Thomas Robinson & Sons Ltd [1958] RPC 94, 520, 528 Wiluszynski v London Borough of Tower Hamlets [1988] IRLR 259, 347, 358 With v O’Flanagan [1936] Ch 575, 130 Withers v Perry Chain Ltd [1961] 1 WLR 1314, 298 Wood v Scarth (1858) 1 F&F 293, 142 X v Bedfordshire County Council [1995] 3 WLR 152, 295, 296 Young v Bristol Aeroplane Company [1944] 2 All ER 293, 30 Z and A v UK (2002) 34 EHRR3, 296

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Table of Statutes

Abortion Act 1967 s 1(1), 27 Arbitration Act 1996, 52, 53 Children Act 1989, 42 Companies Act 1985, 410, 412, 416, 417, 422, 431, 436, 439, 448, 469, 478, 486 s 3A, 436 s 35 , 439 s 277, 417 s 317, 464 s 431, 485 s 432, 485 s 459, 483 Companies Act 1989, 416, 436, 439 Companies Act 2006, 415–88 Pt 18, Ch 4, 448 s 7, 432 s 8–16, 433 s 17, 433, 434 s 19, 434 s 21, 438 s 28, 434 s 31(2), (3), 436 s 32, 434 s 33, 436 s 33A, 450 s 39, 556 s 40, 439, 459 s 41(2), 439

s 51, 432 s 53, 435 s 58, 435 s 59, 435 s 60, 435 s 82, 435 s 83, 435 s 86, 436 s 87, 436 s 90–97, 440 s 98, 440, 556 ss 99–111, 440 s 154, 458 s 157, 458 s 162, 458 s 163, 458 s 167(5), 467 s 170(4), 462 s 170(5), 459 s 168, 467, 480 s 169, 469 s 170, 468 s 170(1), 462 s 171, 462 s 172, 462, 463 s 172(1), 463, 549, 556 s 173, 462, 463 s 173(1), 463 s 174, 462, 463 s 174(2), 463 s 175, 464 s 176, 464

s 176(1)–(5), 464 s 177, 462, 464, 465 s 177(1), 464, 556 s 178, 465 s 180(1), 464 s 182, 465 s 182(1), 465 s 182(5), 465 s 183, 465 s 188, 458 s 189, 466 s 190, 466 ss 197–214, 466 s 217, 466 s 239, 483 s 251, 459 s 252, 466 s 260, 483 s 260(1), 483 s 261, 483 s 262, 483 s 263, 450 s 264, 483 s 270(3), 416 s 273, 468 s 281, 481 s 288(2), 481 s 291, 481 s 292, 481 s 301, 481 s 303, 478 s 306, 479 xxxiii

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s 307, 478, 479 s 308, 479 s 310, 479 s 311, 479 s 318, 480 s 336, 478 s 338, 481 s 477, 470 s 485(2), 470 s 487(2), 470 s 488, 470 s 489(2), 470 s 490, 470 s 499, 471 s 510, 480 s 518, 479 s 542, 446 s 580, 434, 448 s 582, 448 s 610, 448 s 656, 478 s 658, 449 s 684, 447 s 690, 448, 449 s 691, 449 s 692, 449 s 693, 449 s 769, 449 s 770, 449 s 855–858, 469 s 874, 243 s 994, 483–6, 556 s 995, 485 s 996, 484 s 1201, 414 Companies (Audit, Investigations and Community Enterprise) Act 2004, 470 ss 21–24, 485 Company Directors Disqualification Act 1986, 468, 472 Compensation Act 2006, 301 Constitutional Reform Act 2005 s 23, 45 s 148(2), 45 s 148(4), 45 Consumer Arbitration Act 1988, 24, 53 Consumer Credit Act 1974, 23, 64, 223 Consumer Protection Act 1987, 9, 42, 261–76, 554 Part I, 267, 268, 274 xxxiv

Part II, 271 Part III, 67 s 1, 268, 272 s 2, 268, 270 s 2(1), 268 s 3, 269, 273 s 4, 269, 270 s 5, 268, 270 s 46, 268 Consumers, Estate Agents and Redress Act 2007, 215 Contracts (Rights of Third Parties) Act 1999, 83, 85, 96, 97, 99, 547, 551 ss 1–7, 96 s 7(2), 111 Copyright. Designs and Patents Act 1988, 494, 495, 512, 556 Part I, 510 Part II, 495, 497, 510 Part III , 498, 510 s 1–3, 494 s 4, 495 ss 9–15, 495 ss 17–21, 496 ss 22–26, 497 ss 29–40, 497 s 85, 496 s 96, 497 s 107, 497 s 144, 497 ss 154–158, 495 s 163, 495 s 213(2), 498 s 213(4), 499 s 213(6), 499 ss 215–220, 499 s 222, 499 s 226, 499 s 227, 499 s 229, 499 s 237, 499 s 238, 499 s 240, 499 s 243, 499 Countryside and Rights of Way Act 2000, 318 Courts and Legal Services Act 1990, 43, 51 Criminal Justice Act 1993 Part IV, 471 Disability Discrimination Act 1995, 361, 375, 377, 382, 392

s 1, 375 s 3A(1), 376 s 3A(5), 376 s 3B, 377 s 4, 375 s 4A, 376 s 18B, 376 s 58, 377 Disability Discrimination Act 2005, 375 Emergency Powers Acts 1939 and 1984, 23 Employer’s Liability (Defective Equipment) Act 1969, 350 Employment Act 2002, 395 Employment Relations Act 1999, 369, 388, 396, 397, 399 s 12, 369 s 14, 369 s 29, 397 s 29(4), 397 Sch 5, 396 Employment Rights Act 1996, 55, 357, 380, 389 s 1, 344 s 47C, 369 s 86, 388 s 98, 391, 399, 401, 402 s 98(4), 395 s 99, 396 s 100, 396 s 102, 396 s 103, 396 s 103A, 396 s 104, 396 s 105, 396 s 105A, 396 s 108(1), 389 s 113, 396 s 114, 396 s 117, 397 s 119, 396 s 120A, 397 s 123, 397 s 136, 398 s 138(1), 399 s 138(2), 399 s 139, 398 s 227, 399 Employment Rights Act 2002, 369 Enduring Powers of Attorney Act 1985, 214

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TABLE OFASTATUTES HEADING

European Communities Act 1972, 436 s 2, 18, 23 s 9(1), 439 Equal Pay Act 1970, 361–5, 367, 382, 555 s 1, 362 s 1(3), 364 Equality Act 2006, 370, 383 s 1, 381 Estate Agents Act 1979, 214 Factories Act 1802, 354, 356 Factories Act 1961, 353, 356 Factors Act 1889, 244 s 1, 215 Financial Services Act 1986, 415, 448 Food Safety Act 1990, 9 Gaming Act 1845, 156 Health and Safety at Work etc. Act 1974, 23, 42, 343, 354, 356, 357, 554 s 2, 355 s 2(1), 356 s 3, 355 s 7, 355 s 21, 356 s 23, 356 s 24, 356 s 47, 353 Hire Purchase Act 1964 s 27, 141, 246 Housing Act 1985, 326 Human Rights Act 1998, 17, 32, 34–9, 296, 328, 329, 377, 381, 423, 426, 515, 526, 529, 548 s 2, 33, 35 s 3, 33, 35 s 4, 33 s 6, 33, 35, 38 s 8, 33 Insolvency Act 1986, 90, 421, 468, 486 s 84, 480 s 124A, 485 s 213, 419 s 214, 348, 463, 466, 556 Interpretation Act 1978, 25 Joint Stock Act 1844, 529

Law of Property (Miscellaneous Provisions) Act 1989, 64 Law Reform (Contributory Negligence) Act 1935, 194 Law Reform (Contributory Negligence) Act 1945, 332 Law Reform (Frustrated Contracts) Act 1943, 174, 181, 197 s 1(2), (3), 181, 182 Limitation Act 1980 s 11A, 271 Limited Liability Act 1855, 549 Limited Liability Partnerships Act 2000, 413 Limited Partnerships Act 1907, 413 Marine Insurance Act 1906, 130 Mental Capacity Act 2005 s 2, 214 s 9, 214 s 11, 214 Minimum Wage Act 1999, 348, 358 Minors’ Contracts Act 1987, 165 s 1–3, 165 Misrepresentation Act 1967, 135 s 2(1), 132–6, 149 s 2(2), 133–5, 149 s 2(3), 134 Occupiers’ Liability Act 1957, 25, 313–18, 320, 331, 336, 337, 548, 554 s 1(3), 315 s 2(1), 318 s 2(2), 315 s 2(3)(a), 316 s 2(3)(b), 317 s 2(4), 317 s 2(6), 314 Occupiers’ Liability Act 1984, 313, 315, 317, 318, 319, 321, 331, 336, 337 s 1(3), 319 s 1(4), 320 s 2(9), 321 Offices, Shops and Railway Premises Act 1963, 356 Official Secrets Act 1920, 26 Parliament Acts 1911 and 1949, 22 Partnership Act 1890, 411, 412

Patents Act 1977, 501, 502, 504, 510 s 1–4, 501 ss 13–19, 503 s 30, 504 s 39, 503 s 40, 503 s 46, 504 s 48, 504 s 55, 504 s 60, 504 ss 109–113, 505 Patents Act 2004, 501, 503, 510 s 10, 503 Pensions Act 1995 ss 62–66, 370 Powers of Attorney Act 1971 s 4, 214 Public Interest Disclosure Act 1998, 396 Race Relations Act 1976, 67, 361, 368, 370, 375, 378, 382, 383 s 1, 370 s 1(1)(a), (b), 372 s 2, 373 s 3, 371 s 3A, 373 s 4, 373 s 4(2)(a), 373 s 5, 373 s 32, 374 s 54, 374 s 55, 374 Race Relations (Amendment) Act 2000, 370, 371, 374 Registered Designs Act 1949, 498, 499, 510, 556 s 1, 499 s 2, 500 s 7, 501 s 8, 500 s 10, 501 s 11A, 501 s 34, 501 s 35, 501 Sch 1, 501 Representation of the People Act 1983, 33 Resale Prices Act 1976, 156 Restriction of Offensive Weapons Act 1959 s 1(1), 26, 66 Sale of Goods Act 1893, 221 xxxv

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Sale of Goods Act 1979, 102, 105, 112, 166, 221, 223, 224, 233–5, 239–56, 271, 553 s 2, 235 s 2(1), 222, 223 s 2(5), 222 s 3, 163, 164 s 8, 65, 222 s 12, 224, 225, 234, 248, 553 s 13, 224–6, 228, 232, 234, 248, 252, 271, 553 s 14, 224, 229, 232, 248, 252, 253, 271, 553 s 14(2), 224, 226–9, 234 s 14(2A), 227, 228 s 14(2B), 227, 228 s 14(2C), 229 s 14(2D), 228, 233 s 14(2E), 228 s 14(3), 224, 231, 234, 553 s 15, 224, 232, 248, 252, 271 s 15A, 227, 252 s 16, 240 s 17, 240 s 18, 240, 255 Rule 1, 240 Rule 2, 240, 553 Rule 3, 240 Rule 4, 241 Rule 5, 241, 553 s 20, 246, 553 s 21, 244 s 23–25, 245 s 27, 239, 246, 248 s 29, 247 s 29(2)–(4), 247 s 30, 248, 553 s 30A, 248, 553 s 31, 249, 553

xxxvi

s 32, 247 s 35, 248, 249, 256 s 35(5), 250, 553 s 35(6), 250, 251, 253 s 35A, 249 s 36, 249 s 39, 253 s 41, 254 s 43, 254 s 44, 254 s 45, 254 s 48, 253, 254 s 48B, 253 s 48C, 253 s 49, 253 s 50, 189, 253 s 51, 252 s 53, 253 s 57, 71 s 61, 247, 254 s 61(1), 222 Sale and Supply of Goods Act 1994, 221, 227 Sex Discrimination Act 1975, 67, 361, 365, 367–71, 373, 375, 378, 382, 383 s 1, 367 s 1(1)(a), (b), 366 s 3, 367 s 4(1), 367 s 4A, 366 s 6, 367 s 7, 368 s 7A, 370 s 7B, 370 s 41, 368, 374 s 76A, 370 Sex Discrimination Act 1986, 361 Statute of Frauds 1677, 64, 69

Street Offences Act 1959, 27 Supply of Goods (Implied Terms) Act 1973, 112, 223, 233, 234 Supply of Goods and Services Act 1982, 223, 233, 234, 271 ss 2–5, 233 ss 13–15, 233 Trade Descriptions Act 1968, 42 Trade Marks Act 1994, 435, 505, 509, 510, 518 s 1, 505 ss 3–5, 506 s 10, 507 s 29, 507 s 32, 507 s 37, 507 s 38, 507 s 40, 507 Trading Stamps Act 1964, 224 Trades Union and Labour Relations (Consolidation) Act 1992 s 152, 396 s 238A, 396 Unfair Contract Terms Act 1977, 101, 111, 122, 123, 234, 283, 318, 552 s 1(3), 111 s 2, 111 s 2(1), (2), 111 s 3, 111 s 6, 111, 112 s 6(4), 112 s 7, 112 s 11, 112 s 11(1), (3) 112 s 12, 112 Sch 2, 113

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Table of Statutory Instruments

Civil Procedure Rules, 47 Commercial Agents (Council Directive) Regulations 1993, 212 Copyright and Related Rights Regulations 1996, 497 Copyright and Related Rights Regulations 2003, 498 Copyright and Rights in Databases Regulations 1997, 509 Disability Discrimination Act 1995 (Amendment) Regulations 2003, 375, 376 Employment Act (Dispute Resolution) Regulations 2004, 390, 395 Employment Equality (Age) Regulations 2006, 379, 380, 384, 394 Employment Equality (Religion of Belief) Regulations 2003, 371, 399 Employment Equality (Sexual Discrimination) Regulations 2005, 366, 370 Employment Equality (Sexual Orientation) Regulations 2003, 378, 382 Equal Pay (Amendment) Regulations 1983, 362 Management of Health and Safety at Work Regulations 1992, 353, 355, 356 Partnership (Unrestricted Size) No. 17 Regulations, 412 Provision and Use of Work Equipment Regulations 1998 reg 3(2), 354 retg 3(2), 354 Race Relations Act (Amendment) Regulations 2003, 373 Registered Designs Regulations 2001, 499 Registered Designs (Amendment) Rules 2001, 499 Registered Designs (Fees) Amendment Rules 2001, 499 Sale and Supply of Goods to Consumers Regulations 2002, 233 reg 2, 228 reg 4(2), 246 reg 4(3), 247 reg 4(5), 253 xxxvii

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A HEADING TABLE OF STATUTORY INSTRUMENTS

Sex Discrimination (Gender Reassignment) Regulations 1999, 370 Single Member Private Limited Companies Regulations 1992, 416 Transfer of Undertakings (Protection of Employment) Regulations 1981, 400 Transfer of Undertakings (Protection of Employment) regulations 2006, 400–2 Unfair Dismissal and Statement of Reasons for Dismissal (Qualifying Period) Order 1999, 389 Unfair Terms In Consumer Contracts Regulations 1994, 115, 119 Unfair Terms In Consumer Contracts Regulations 1999, 23, 101, 115–123, 234 r 1, 116 r 3(1), 116 r 4(2), 119 r 5(1)–(4), 116 r 6(1), (2), 116 r 7(1), (2), 116 r 8, 117 Sch 1, 117, 119 Working Time Regulations 1998, 342

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Table of European and International Legislation

European Community legislation Treaties Treaty on European Union (Maastricht Treaty) 1992, 18, 20 Article 4, 19 Treaty of Nice 2003, 20 Article 203, 18 Single European Act 1987, 19, 20 Treaty of Rome 1957, 20, 508 Article 119, 20 Article 141, 362, 364, 370, 389 Treaty of Amsterdam 1997, 20, 21

Directives Directive 75/117/EC (Equal Pay Directive), 362, 363 Directive 76/207/EEC (Equal Treatment Directive), 369, 370, 389 Directive 85/374/EC (Product Liability Directive), 267, 272, 273 Directive 89/92/EC (Insider Dealing Directive), 471 Directive 89/104/EC (Trademarks Directive), 505 Directive 91/13/EC (Consumer Credit Directive), 115 Directive 92/85/EC (Pregnant Workers Directive), 369 Directive 93/104/EC (Working Time Directive), 346 Directive 97/75/EC (Parental Leave Directive), 369 Directive 98/71/EC (Designs Directive), 499, 500 Directive 2000/31/EC (E-Commerce Directive) Article 11, 76 Directive 2000/43/EC (Race Equality Directive), 373 Directive 2000/78/EC (Equal Treatment in Employment and Occupation Directive), 366, 379, 380 Directive 2001/23/EC (Acquired Rights Directive), 400 Directive 2001/29/EC (Copyright Directive), 498

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A HEADING TABLE OF EUROPEAN AND INTERNATIONAL LEGISLATION

Directive 2002/73/EC (Equal Treatment Amendment Directive), 366, 379 Directive 2005/29/EC (Unfair Commercial Practices Directive), 225, 226

International Conventions and Treaties Berne Convention for the Protection of Literary and Artistic Works 1886, 509 European Convention on Human Rights 1950, 32, 33, 34, 35, 36, 37, 39, 296, 423, 550 Article 2, 32, 34 Article 3, 296 Article 5, 32, 34 Article 6, 32, 296, 424 Article 8, 32, 34, 35, 296, 329, 377, 423, 526 Article 9, 32, 35 Article 10, 32, 33, 34, 424, 526, 550 Article 11, 32, 34 Article 13, 377 Article 14, 377 Protocol 1, Article 1, 329, 423 Protocol 1, Article 2, 32, 35 European Patent Convention 1973, 509 Patent Cooperation Treaty 1970, 509

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PA R T 1

Introduction

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chapter 1

Getting started: an introduction to studying law

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I n t ro d u c t i o n This chapter provides an overview of some of the concepts and principles which form the background to the topics covered in the rest of the book. It also contains some hints on studying law.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to:

Appreciate the distinguishing features of a legal rule

Explain the characteristics of English law

State its purposes

Distinguish between civil and criminal law.

Photo: AFP/Getty Images

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INTRODUCTION

What is law? English law may be defined as a body of rules, created by the state, binding within its jurisdiction and enforced with the authority of the state through the use of sanctions. Here is an analysis of this definition.

Rules Rules are commands aimed at regulating behaviour. Rules tell us what we can and cannot do; sometimes they may permit behaviour subject to fulfilling a condition. For example, an extension of business premises is illegal unless planning permission is obtained; a shop may not sell alcohol without a licence.

Created by the state Parliament is responsible for creating most of the law applicable in the UK. Such law is contained in Acts of Parliament or statutes. Increasingly the content of much of this law is determined by the European Union, and in this respect Parliament does not have complete independence. Since the Human Rights Act 1998 the European Convention on Human Rights is directly enforceable in the English courts.

The jurisdiction of the state The law of any country is binding only within its territory. The UK Parliament may introduce laws applicable to the UK as a whole, but this book is concerned with the law as it applies in England and Wales.

Enforcement A legal dispute may require formal resolution by the court or tribunal. The state or a party to the dispute may initiate the enforcement proceedings. A sanction or penalty may be imposed in order to compensate the injured party or punish the wrongdoer.

The characteristics of English law English law has characteristics which make it very different from the law of other countries in the European Union.

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It has evolved slowly and without interruption over many centuries The origins of the English legal system can be traced to the Norman Conquest in 1066. Although huge changes have taken place since then, development has been gradual and piecemeal. As a result a rather untidy and conservative evolution has taken place, with historical relics rubbing shoulders with more modern developments. For example, two divisions of the High Court today still carry traces of the names of their forebears in medieval times: the Court of King’s Bench (now the Queen’s Bench Division) and the Court of Chancery (the Chancery Division).

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Lack of Roman law influence

Judges have creative powers Judges were the principal law-makers until their powers were superseded by Parliament in the eighteenth century; senior judges today still have some limited powers to develop principles of case law. The powers of other European judges are restricted to interpretation of the legal codes created by the relevant state legislatures.

The doctrine of binding precedent When deciding a case English judges are bound to apply any relevant precedent (previous decision) of a senior court, unlike their other European counterparts who are guided, rather than bound, by previous cases.

Adversarial nature The procedure in the English courts is largely adversarial. A case in the courts is essentially a contest before an umpire (the judge) whose principal tasks are to see that the rules of evidence are obeyed and to decide who is the winner. Case names look rather like football fixture lists: Bloggs v Snodgrass. The main burden of proof is on the accuser, and the case is won by the party who can produce the most convincing evidence. The judge plays very little part in drawing out that evidence; too much judicial intervention may lead to the decision being reversed at an appeal. It has been said that the adversarial system is about proving facts rather than discovering truth. The function of judges on mainland Europe is an inquisitorial one; this gives the judge power to call witnesses and question them during the hearing of the case. English judges are currently being encouraged to take a more interventionist role as case managers, before the hearing of complex cases, but this extension of their function is still a long way from a truly inquisitorial approach.

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Getting started: an introduction to studying law

English law has been little influenced by the Roman law principles which dominate the legal systems of other European countries and which also have some influence on Scots law.

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INTRODUCTION

Why do we need law? Any society, or group within it, however small, will make rules for the purposes of organisation, to promote the safety and convenience of members and to regulate their relationships with each other. An affluent industrialised state requires a complex system of law which aims to fulfil a number of purposes. Figure 1.1 shows how the law may be classified. A system of law may be needed for the following reasons: 1 to provide a governmental structure and legislative procedures: constitutional law; 2 to provide public services and to raise taxes to pay for them: administrative and revenue law; 3 to regulate and promote the economy: administrative, civil and criminal law are all involved; 4 to promote public order and preserve national security: criminal law; 5 to give individual members personal rights and duties in relation to others and to enable personal enforcement of these rights: the civil law. Civil law duties may arise through agreement between the parties (the law of contract), or be imposed directly (the law of tort); 6 to give legal validity to approved relationships and transactions between members of the society: this involves the law of contract, the law of property and succession, company and partnership law, and family law.

English law Private (civil) law

Public law

Constitutional and administrative law

Criminal law

Family law

Tort

Negligence

Nuisance

Damage to business interests Figure 1.1 Classification of English law

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Property Probate

Land

Contract

Company and partnership law Intellectual Chattels

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The differences between criminal and civil law It is important from the outset to understand the differences between civil and criminal law. Dual liability for a breach of both civil and criminal law may arise from the same set of facts; but since these two branches of the law have very different purposes, their procedures and penalties differ radically. The following example illustrates these crucial differences.

Real Life

1

The criminal proceedings R[egina] v Fat Cat Selling impure food is a criminal offence under the Food Safety Act 1990: it is in the interests of public safety to control and punish such behaviour. In this sort of case, Fat Cat may be prosecuted in the magistrates’ court by the local authority’s trading standards department, rather than by the police. The burden of proving Fat Cat’s guilt lies on the prosecutor, who has to prove beyond all reasonable doubt that the food poisoning was caused by the condition of the lobster. If Fat Cat is found guilty he may be fined: a fine is a sum of money payable to the court; it does not go to the victims of the crime.

The civil proceedings Horace v Fat Cat Alice v Fat Cat Horace and Alice want compensation for having been made ill. Both are self-employed and, in addition to the pain and inconvenience of their illness, they have also lost earnings while they were laid low. Two separate claims are involved: Horace, who bought the food, will sue for breach of contract, as the lobster was clearly not of satisfactory quality; Alice, who was harmed by the food but had no contract with Fat Cat, will sue in tort claiming negligence or breach of the Consumer Protection Act 1987. Horace and Alice will take action in the county court and will have to prove that on the balance of probabilities Fat Cat caused their problems. This is a lower standard of proof than that required in criminal proceedings, as the court requires it to be proved only that it is more likely than not that Fat Cat was responsible. If Horace and Alice win, damages will be payable to them by Fat Cat to compensate them for their pain and suffering and all economic loss resulting from it, including medical costs and loss of earnings. Horace will also be able to reclaim the cost of the meal.

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Getting started: an introduction to studying law

Alice is treated to a hot lobster lunch at ‘The Fat Cat Wine Bar’ by Horace. Subsequently both Alice and Horace become ill with food poisoning, which they claim was caused by the insanitary condition of Fat Cat’s kitchen.

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A summary of the differences between civil and criminal law Criminal law Purpose Regulates behaviour perceived as being antisocial and dangerous to the public.

Civil law Gives legal rights to individuals to govern their formal and informal relationships with each other.

Provides machinery by which the state may take action against offenders.

Provides the means by which they may enforce the rights arising from these relationships.

Procedure Generally started by the police, but some legislation is enforced by other agencies like local authorities or Customs and Excise.

Civil proceedings are taken against the alleged lawbreaker by the party who claims that they have been wronged.

Exceptionally, a private prosecution may be brought by an individual. The victim usually plays no part in the decision to prosecute.

The case may not go to trial even if proceedings are started. Most civil law claims are settled out of court without any threat of legal action. In many others the proceedings are abandoned before trial.

Once started a case will proceed to trial in the magistrates’ court or the Crown Court.

Most civil cases are heard in the county court and the High Court and in certain specialised tribunals.

The prosecution must prove that the accused is guilty beyond all reasonable doubt.

The claimant must prove that the defendant is liable on the balance of probability.

Penalties Focus on the accused and the need to protect society against criminal conduct. The ultimate aim is to punish the criminal, while protecting society from future anti-social conduct. A penalty may be used to contain criminals by depriving them of their freedom, or to rehabilitate them; it may be intended to deter them or others from committing future crimes.

Focus on the needs of the victim and generally require the wrongdoer to pay damages which are often covered by insurance. Exceptionally the court, by injunction or other equitable remedy, may require some practical correction of the wrong. This is usual in domestic violence cases.

Changing the law It is important to realise that the law is subject to frequent change. Very few principles actually remain constant. These changes reflect social, political, economic and technological developments taking place within society. 10

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Social change Changes in moral values have influenced a number of legal developments in the last 30 years, including reform of the divorce law, decriminalisation of homosexuality and abortion, as well as the introduction of legislation to prevent discrimination on the grounds of sex, race, sexual orientation, disability, religion or beliefs and age.

Political change

Economic and technological change Much of the law governing commerce and industry, including the regulation of health and safety at work, is subject to such influence. As industrial practice changes, old hazards disappear and new ones develop. For example, the commercial exploitation of the internal combustion engine has led to the development of a huge body of road traffic law. In practice, these influences and political change may be interlinked: an economic or social issue is often the focus of a political policy.

Essential legal terms This book has been kept as free as possible from lawyers’ jargon. However, there are a few common words and phrases explained below, which are useful shorthand. You will also find a list of the key terms arising from the particular topics under examination, at the end of each chapter. You may find it useful to look through these when you have finished reading each chapter to check your understanding.

The claimant and defendant These are the parties in a civil case (action). The claimant sues (brings the case against) the defendant.

The prosecution and the defence These are the parties to a criminal case. The ‘defence’ is sometimes called the defendant or the accused. The prosecution is sometimes called the Crown, reflecting the fact that criminal proceedings are brought by the state in the name of the Crown. This is why criminal cases are usually reported as R v (Snodgrass).

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1 Getting started: an introduction to studying law

No government can initiate new policies unless it has legal authority to do so. This means that the law may require constant, and often radical, change. The privatisation of the water, gas and electricity industries was achieved by repeal of previous legislation which had introduced a policy of nationalisation.

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INTRODUCTION

The appellant and the respondent These are the parties in an appeal hearing. The appellant is the party who is bringing the appeal against the decision of the court below, in which the respondent won his or her case.

The common law This has two possible meanings. The relevant meaning is usually clear from the context.

Case law as opposed to statute law When the common law first began to develop in the early centuries after the Norman Conquest, there was no centralised legal system and there were great variations in the law across England. Judges appointed by the Crown had the task of welding together a system of law applicable (and therefore common) to the country as a whole. This law gradually emerged from principles developed and applied to cases which came before the courts. Common law in this context means judge-made law.

Case law and statute law as opposed to principles of equity The civil law sometimes allows the court to exercise discretionary powers, which are based not just on the legal rights of the parties, but on what will produce a just and moral solution. These discretionary rules are part of the law of equity. They protect only those parties who are morally as well as legally entitled to a remedy. Equitable principles govern the issue of court orders like injunctions and some contractual remedies which are described later in this book. They are the foundation of the law of mortgages and trusts, since they seek to protect the vulnerable parties to the transaction from the abuse of power by lenders and trustees respectively. The law of equity has its origins in the fourteenth century; it was initially developed by successive Lord Chancellors to put right the defects that had become apparent in the common law system. Lord Chancellors for many years were churchmen as well as lawyers, which gave this branch of the law the emphasis on moral principle which governs its operation in the civil courts today. Its principles coexist with other principles of common law (statute and case law in this context) and may come into play at the discretion of the court where the common law principle or remedy will cause injustice.

Introductory study tips This section is mainly addressed to any reader who has not studied law before, but it may serve to refresh most memories. Most readers will study law as one component of a course: it may be something that you might not have chosen to do. However, if you keep the following hints in mind you may find it both easier and more rewarding than you thought. 12

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Get rid of your misconceptions You will probably find law much more interesting than you believe when you begin your studies. Contrary to common belief, it is not primarily concerned with ancient, dry and precise regulations which you have to learn by heart. Most of your studies are concerned with quite modern cases, which have come to court just because the law was not precise and consequently gave rise to the dispute. This book looks at how the law applies to real-life situations, which will help you to recall the legal principles on which it is based. Effective communication of your understanding of the principles is the main requirement for examination success. Remembering all the cases by name and being able to quote statutes word for word is icing on the cake – impressive, but not essential.

Remember that the law responds and develops as required by the society within which it operates. It affects you personally; studying this book will increase your knowledge of your rights as a consumer and of your responsibilities and rights as a business owner, employer or employee.

Widen your horizons Your studies will be more rewarding if you do not consider law as something to be thought about only when you are in class or reading a textbook. The effects of many areas of the law are widely reported and discussed in the media. Such reports can help you to see how the law works (or does not work), as well as reminding you of what you have studied. Stay in touch with the news, try to look at a quality daily paper and look out for relevant TV and radio programmes. Some suggestions for resources appear in Appendix 1. The Internet is an excellent research tool. Try visiting the websites suggested by the web activity references at the end of Chapters 2–25.

Make connections The more you study, the easier it gets. Studying law is rather like doing a large jigsaw without the help of a picture – progress is initially slow while the framework is established, but patience is rewarded. Once the picture begins to reveal itself you can see more easily how the different pieces fit together and the task gets easier and quicker. Try not to think of each topic as a separate entity to be ‘done’ and neatly filed away in the memory. Exploit the links with other related topics; this aids both recollection and understanding. Exam questions may involve a problem, raising issues about a number of different topics; the ability to see connections is vital to an effective response. To help you do this, frequent cross-references appear in the text. Pondering on the questions in the ‘Worth thinking about?’ boxes in each of the subsequent chapters and maybe discussing these with your classmates will help with the process.

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Getting started: an introduction to studying law

Law is relevant to you

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INTRODUCTION

Read and practise applying your knowledge Somebody (not a lawyer) once told the author that law is a very ‘paper-based subject’. This made it sound a bit like origami, but nevertheless contains some truth. Reading thoroughly and widely is essential; practising the written skills required by the examinations is also crucial. It is hoped that you will find this book accessible, but if you are new to the study of law it would take magical powers to understand it all fully at a first reading. Be prepared to go back and re-read a section that you do not understand. The chapter summaries may help you to grasp the main points of each chapter. Often it is best to try to get a general picture on the first reading of a topic you find hard, pressing on even if you do not understand it. You will still get something from it, and on each subsequent reading it will become clearer. Get all the writing practice that you can. Homework provides safe space to make mistakes; and it is much better to make them then rather than in the exam. Try the quizzes and assignments in this book. Hints on writing assignments, revision and examinations can be found in Chapter 26.

Chapter summary A definition of law: a body of rules imposed by the state and with authority within it and enforceable by sanctions imposed by the courts. Characteristics of English law: antiquity, lengthy evolution untouched by Roman law, creative power and authority of the judiciary, adversarial procedure.

Differences between criminal and civil law: Criminal law is enforced by the state and aims to protect the public from anti-social behaviour. Civil law enables individuals to enforce rights governing their formal and informal relationships in the courts.

Key terms Accused [the]: the person being prosecuted in criminal trial. Adversarial procedure: trial in which judge acts like the referee in the contest between two opposing litigants. Claimant: the party who brings a civil action. Common law: various meanings determined by context: law applicable to the whole of England/judge-made law rather than statute/not the law of Equity.

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Crown [the]: the prosecutor in criminal proceedings. Defence [the]: the person being prosecuted/their legal representatives. Defendant: person against whom criminal or civil proceedings are brought. Equity [law of]: complements the common law by principles based on morality as well as legal right and practical remedies granted at the discretion of the court. Inquisitorial procedure: the judge helps to establish the evidence by actively questioning witnesses. Precedent: previous judicial decision influential and possibly binding in later cases.

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1

What distinguishes law from other rules?

2

What does the court hope to achieve when imposing a criminal sentence?

3

What does a civil litigant hope to achieve by taking a case to court?

4

What are the likely legal consequences in the following case? Sparrow, who has had too much to drink, carelessly crashes his taxi into Finch’s lorry. Sparrow’s passenger, Wren, is injured and Finch’s lorry is damaged. The incident is witnessed by PC Hawk.

Answers to all quizzes can be found in Appendix 2.

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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Quiz 1

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chapter 2

How the law is made

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I n t ro d u c t i o n This chapter explains where English law comes from and how it is made. There are currently three important sources of law: 1 European law; 2 Parliament; 3 The courts. Parliament and the European Union are the primary sources, but the courts also have a minor (though important) law-making role. The courts also have a crucial role in the interpretation of legislation.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to:

Name the sources of English law

Distinguish between the functions of the institutions of the European Union

Differentiate between EC regulations, directives and decisions

Explain the application of the doctrine of precedent in the English courts

Describe the differing judicial approaches to interpreting statutes

Appreciate the effect of the Human Rights Act 1998 on the development of English law.

Photo: STOCKFOLIO/Alamy

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INTRODUCTION

European law The law of the European Community has been a source of UK law since 1973, when the UK became a member of what was then called the European Economic Community (EEC). The 1992 Treaty on European Union (the Maastricht Treaty) officially changed the name to European Community to signify that the objectives of the Community are not just economic. The Maastricht Treaty also created the European Union (EU), which consists of three ‘pillars’. In the middle pillar are the three existing Communities, i.e. the European Coal and Steel Community (ECSC), the European Atomic Energy Treaty Community (EURATOM) and the Economic Community. These three Communities are known collectively as the European Community. On either side of this central pillar are the Common Foreign and Security Policy (CFSP) and Police and Judicial Co-operation in Criminal Matters (PJCCM). These three pillars support the overarching constitutional order of the Union. However, only the central pillar, the EC, is governed by Community law. The CFSP and the PJCCM pillars are governed by intergovernmental co-operation. This means that they are outside the jurisdiction of the Community institutions, particularly the Court of Justice. Also, none of the articles of the outside pillars are enforceable, or challengeable, in national courts. Thus, although the Union is wider than the European Community it has its roots within it. EC law is an important source of business law and you will notice its impact in a number of topic areas in this book, such as product safety and employment law. The European Community (EC) is currently composed of 27 member states. Under the European Communities Act 1972 (ECA 1972), s 2, EU law is part of UK law. In the event of conflict EU law takes priority. Disputed points of EU law must be referred by the domestic courts for interpretation to the Court of Justice of the European Communities, or be decided in accordance with principles found in its existing decisions.

The institutions of the European Union The Councils The Council of Ministers (Note that rather confusingly this may also be referred to as the ‘Council of the EU’ or sometimes just ‘the Council’. It must not be confused with the European Council, which is entirely separate.) The Council of Ministers is the main legislative organ of the Community and within it the interests of member states find direct expression. It is made up of ‘a representative of each Member State at ministerial level, authorised to commit the government of that Member State’ (Treaty of Nice, Article 203). The representatives vary according to the subject matter under discussion. For General Council meetings the member state representative is generally the foreign minister; otherwise meetings are attended by the ministers of state with the relevant portfolio. So, for example, a meeting will be made up of agriculture ministers when the common agricultural policy is under discussion. It is chaired by the President. The Presidency rotates every six months between the heads of state or heads of government of the member states. 18

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HOW THE LAW IS MADE

The European Council

The European Commission The Commission is composed of one nominee from each member state and is an executive and policy-making body with legislative powers. Most major decisions taken by the Council must be made on the basis of proposals from the Commission. Currently there are 27 Commissioners, but once appointed they represent Community interests rather than national interests.

The European Parliament The European Parliament consists of 785 members directly elected by people with the right to vote in each member state (the UK returns 78 MEPs). Parliament exercises democratic supervision over the Commission, with the appointment of the President and members of the Commission subject to its approval. The Commission is thus politically answerable to the Parliament, which can pass a ‘motion of censure’ calling for its resignation. Together with the Council, Parliament formulates and adopts legislation proposed by the Commission.

The European Court of Justice (ECJ) The European Court of Justice is made up of 25 judges and eight advocates-general. If the court so requests, the Council may, acting unanimously, increase the number of advocates-general. The judges and advocates-general are appointed by common agreement of the governments of the member states and hold office for a renewable term of six years. They are chosen from legal experts whose independence is beyond doubt and who possess the qualifications required for appointment to the highest judicial offices in their respective countries or who are of recognised competence. The judges select one of their number to be President of the court for a renewable term of three years. The President directs the work of the court and its staff and presides at hearings and deliberations of major formations of the court. The advocates-general assist the court in its task. They deliver independent and impartial opinions in all cases in open court, where a case does not raise any new points of law, unless the court decides otherwise. Their duties should not be confused with those of a public prosecutor or similar body. 19

2 How the law is made

In 1974, Community leaders agreed to hold regular meetings at the highest political level within what became known as a ‘European Council’. This European Council met regularly on an informal basis, until it was given a legal basis by Article 2 of the Single European Act. Article 4 of the Maastricht Treaty states its composition and functions. It is composed of the heads of state or of government of the member states. It meets at least twice a year in order to discuss major Community issues in a less formal atmosphere than that which prevails at the Council of Ministers (Council of the EU). It is chaired by the current President of the Council of Ministers, assisted by the minister of foreign affairs of each of the member states and a member of the Commission. The European Council’s function is to provide the Union with the necessary impetus to define the general political guidelines for its development.

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The court has two functions: 1 to interpret any point of EU law referred by the courts of member states. It is mandatory for the highest appeal court of any member state to make a referral, if the meaning of a principle of EU law is unclear; 2 to decide the outcome of cases alleging breaches of EU legal obligations, brought by EU institutions, member states or individuals. Once the court has reached its decision this is immediately effective. It takes precedence over any conflicting domestic legislation. Individual states have responsibility for implementing the court’s decisions by changing the relevant domestic law. Reluctance to comply may result in pressure from other member states. Since the Maastricht Treaty, a state which does not comply with a judgment may be subject to a penalty payment. With the passage of time it became apparent that too many demands were being placed on the court, which is why the Single European Act 1987 introduced the Court of First Instance (CFI). The CFI is currently composed of 25 judges, at least one from each member state. The judges are appointed for a renewable term of six years by common accord of the governments of the member states. There are no permanent advocatesgeneral attached to the CFI. All cases heard at first instance by the Court of First Instance may be subject to a right of appeal to the Court of Justice on points of law only.

The sources of European law The treaties A number of treaties impose legal obligations on member states, including the Treaty of Rome 1957, the Single European Act 1987, the Maastricht Treaty 1992, the Treaty of Amsterdam 1997 and the Treaty of Nice 2003. Some of these obligations are directly enforceable by individual citizens, regardless of whether the relevant member state has taken legislative action to implement them. Such directly enforceable obligations include those under Article 119 (now 141) of the Treaty of Rome, which relates to the equal treatment of men and women in employment.

Regulations Regulations are intended to impose uniformity of law throughout the Community. They take effect in all member states immediately on being issued.

Directives Directives comprise the most prolific source of law in the EC. Directives apply to all member states and are intended to lead to harmonisation of law between member states, making it similar but not identical. Directives set the aims which must be achieved but leave the choice of the form and method of implementation to each member state. Thus they have to be implemented by national parliaments. Implementation legislation may reflect the legal and social conventions of each member state.

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States are required to implement directives within specified time limits, but sometimes drag their heels if a particular directive is unpopular. The Court of Justice may permit claims by individuals against an organ of a member state (though not an individual) for breaches of a directive which has not yet been implemented, provided that the wording of the directive is sufficiently clear and unconditional.

Decisions A decision affects only particular member states, companies or individuals. It may empower the party to whom it is issued to do something, or prevent it from doing something.

The main impact so far has been felt in the areas of trade, industry, employment, the environment and provision of financial services. Membership of the EU has, therefore, had considerable influence in many areas of business law. A number of references to such developments will be found throughout this book. As the scope of European law expands through new treaties, its impact on English law, politics and society at large increases. The Treaty of Amsterdam, which came into force on 1 May 1999, aims to place employment and citizens’ rights at the heart of the Union, to remove the last remaining obstacles to freedom of movement within the Union and to strengthen security. This will have a considerable impact on human rights. It requires the widening of the existing principles of non-discrimination legislation in employment with regards to gender, race and ethnic origin to include religious belief, age and sexual orientation. Directives on all these issues have already been issued to member states and implementation is taking place. (For details see pages 378–80.) The Treaty also seeks to promote privacy of citizens’ personal data. The security issues within the Treaty will also have an impact on criminal law and procedure, since the Treaty requires the police and the judiciary of all member states to co-ordinate action on terrorism, offences against children, drug trafficking, corruption and fraud. It also requires member states to co-operate more closely in the fight against racism and discrimination in general, while promoting equality before the law and social justice.

Parliament Most English law is currently made by, or with the authority of, Parliament. Direct (parliamentary/primary) legislation comprises Acts of Parliament, created by the passage of a Bill through certain prescribed processes in the House of Commons and the House of Lords. Indirect (delegated) legislation is created by a body (usually a government department or local authority) which has been given the power to legislate by Parliament under an enabling Act.

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The impact of EU membership on English law

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How an Act of Parliament is created Most legislation is proposed by government ministers, but backbench MPs have limited opportunities to put forward Private Members’ Bills. These usually relate to nonparty-political issues. In practice, few Private Members’ Bills become Acts because of the limited amount of parliamentary time available to them.

The pre-legislative stage A government Bill is usually preceded by the issue of a Green Paper which sets out the legislative proposals for discussion. Consultation with relevant interest groups may take place. A White Paper is then issued, which lays down the principles on which the draft Bill is based.

Parliamentary procedure The first stage of a Bill’s journey through Parliament is the introduction and first reading. Most Bills are initially processed in the House of Commons and then go through the same procedures in the House of Lords. All important and controversial Bills, including all money Bills, must start off in the Commons. The first reading is a formality to announce the existence of the Bill and to set down a date for the second reading. The second reading involves a full debate which starts with a speech from the minister who is proposing the Bill. This is answered by the relevant shadow minister. After contributions from any interested member, a vote is taken. Provided a majority is in its favour, the Bill passes on to the committee stage. At the committee stage a standing committee of 25–45, appointed in proportion to party representation, usually examines the Bill clause by clause. Amendments may be proposed. (Some Bills require consideration by a committee of the whole House. They do not have a report stage, but progress straight to the third reading.) Following the committee stage the committee reports on its findings (the report stage), debate takes place on proposed changes, and further amendments may be proposed to the Bill. At the third reading of the Bill, a short debate concentrates on the main points of the Bill. In the Commons, only superficial changes (to grammar or syntax) will be made, though greater changes may take place in the House of Lords. The processes discussed above are repeated when the Bill reaches the House of Lords (transfer to the other House). Note that, under the Parliament Acts 1911 and 1949, the House of Lords cannot reject a Bill outright, although it may delay any Bill except a money Bill for up to a year: a money Bill can be delayed only for a month. The power to delay may give the Lords considerable power, as the government is likely to seek a compromise to enable it to pursue its policies. Before the Bill can become an Act of Parliament and pass into law, it must receive the Royal Assent. By convention this is just a formality: hundreds of years have passed since the Crown took an active legislative role. The date of implementation of the whole or any part of an Act of Parliament is usually specified in it. 22

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Delegated legislation This is indirect or secondary legislation made by bodies outside Parliament, through the exercise of legislative power delegated to them by Act of Parliament. You will come across examples of delegated legislation in later chapters of this book in connection with, for example, the Health and Safety at Work etc. Act 1974. In practice, the bulk of law created every year is delegated, rather than direct. Such legislation is the means by which both central and local government agencies administer their policies. Over 2000 such regulations are enacted annually. These may, for example, limit benefit entitlements, raise the required hygiene standards in a fast-food business, and help to keep local parks free from noise pollution. There are four main types of delegated legislation:

The use of delegated legislation is somewhat controversial. In general, however, its practical advantages outweigh its disadvantages. The advantages of delegated legislation are: 1 Saving of parliamentary time. The parliamentary legislative process is slow and protracted. Parliament finds it difficult to complete its annual legislative schedule and does not have time to debate the fine details of the regulations necessary to execute government policy. 2 Specialist knowledge. The creation of many regulations requires specialist knowledge not enjoyed by the average MP. They are, for example, unlikely to understand the finer points of abattoir management, or appreciate the appropriate levels of pork to be found in a sausage. 3 Flexibility. Such rules may be easily and quickly introduced, altered or extinguished, as and when appropriate. 4 Legislation can take place when Parliament is not sitting. This assists the smooth running of central and local government outside parliamentary sessions. The disadvantages of delegated legislation are: 1 Loss of parliamentary control. Since details of policy administration are determined by the relevant government department, Parliament may be deprived of the opportunity to question and debate them. Scrutiny of most delegated legislation is negligible. It is laid before Parliament, but most of it is subject to a ‘negative resolution’ procedure. 23

How the law is made

1 Orders in Council. The Emergency Powers Acts 1939 and 1984 give law-making powers to the Privy Council in times of national emergency. 2 Statutory instruments. These are created by government departments to execute general principles of policy set out in the enabling Act of Parliament. The Consumer Credit Act 1974 empowers the Secretary of State to make rules to safeguard users and potential users of credit facilities. 3 Regulations to implement law from the EU. The European Communities Act 1972, s 2, empowers ministers and government departments to implement directives and treaty provisions. For example, the Unfair Terms in Consumer Contracts Regulations 1999 were created under this power. 4 Bye-laws. These are made by local authorities and other bodies with statutory powers, like London Underground and Network Rail, to regulate the facilities which they provide.

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This means that it will be implemented as it stands unless an objection is sustained within the specified time limit. Exceptionally, the enabling Act may require Parliament positively to approve the regulations. 2 Bulk and frequent change. The huge quantity of delegated legislation which is produced every year makes it very difficult – even for lawyers – to keep abreast of all changes. Adapting to changes may considerably add to the burdens of running a business, even where publicity materials are circulated by the regulating body.

The courts Creative powers The law made by the courts is case law, sometimes described as common law. Until the nineteenth century the courts were the primary law-makers, but were superseded by Parliament since social conditions required a different style of law-making. Case law evolves slowly and haphazardly, when relevant cases come before the courts with facts which justify further legal development. A point of case law may be very narrow in its effect since the courts can legislate only with regard to things that have already happened; they cannot legislate for what is to happen in future cases with different facts. This makes case law an inadequate form of law-making in a sophisticated industrial society, where blanket legislation is needed to regulate possible future problems. Today the bulk of both civil and criminal law is statutory. New principles are most commonly developed in this way and much of the common law has been codified (converted into statutory form). The senior courts retain some limited creative powers, mainly in tort and contract law which are still not predominantly statutory. For example, the law of negligence, which is described in Chapters 13–14, has been, and mainly continues to be, developed by judges.

Interpretative powers Since most law is now statutory, the courts are mainly concerned with the interpretation and application of points of law derived from Acts of Parliament and delegated legislation. When exercising this function the courts must respect the sovereignty of Parliament as a superior law-making body. A judge interpreting a statute will therefore aim to give such meaning to a disputed point of legislation as to reflect what Parliament seemed to have intended. The words used in the statute are the main focus of the interpretation exercise and limit the freedom of the court. If the statute has an apparent gap and consequently an injustice exists, the court is not necessarily free to create the law to fill that gap, unless the context gives the necessary scope. Otherwise, all that the court can do is to recommend that Parliament amends the legislation. Judges have a number of resources and tools which may assist their interpretative function.

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1 Intrinsic aids These are found within the statute itself. It is common for an interpretation clause to be included which explains any special meaning to be given to words within the statute. For example, the Occupiers’ Liability Act 1957 defines ‘premises’ as any ‘fixed or moveable structure’ (see Chapter 15).

2 External aids These are materials which are not part of the statute itself. They include the following:

Pepper v Hart (1993, HL) Held: (by majority) that Hansard may be consulted by the courts if all the following circumstances exist:

the disputed legislation is ambiguous or obscure, or the words taken at their face value produce an absurd result; and the Hansard extract consists of statements made by the relevant minister or other sponsor of the Bill; and the meaning of the extract is clear.

Pepper v Hart has been followed in a number of cases, but it is doubtful how far it is useful. The disputed section of an Act may not have been debated. Even if it was, any comments made may, in themselves, be ambiguous and confusing.

3 Judicial principles of statutory interpretation The judiciary has developed the following practices to assist the interpretative process: (a) The contextual approach. Any disputed words must always be interpreted within the context of the statute as a whole (a contextual approach). The significance of a vague, obscure or even apparently meaningless word may become crystal clear when 25

2 How the law is made

(a) The Interpretation Act 1978. This gives guidance on terms and phrases commonly found in legislation. (b) Reports of the Law Commission or government inquiry. These may indicate why legislation is needed and thereby indicate its meaning. (c) Parliamentary Reports. Until 1993 the courts refused to admit evidence from Hansard Reports of parliamentary proceedings relating to the passage of the statute. There were three main objections: the legislative and judicial functions of the state would be confused; the cut and thrust of parliamentary debate was unlikely to provide objective explanations; the research required to check Hansard would also add considerably to the cost of litigation.

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scrutinised in relation to the surrounding text. The ejusdem generis rule forms part of the contextual approach. General words, like ‘other animals’, ‘other person’, or ‘other thing’ are meaningless in themselves. Their meaning may be clarified by reference to any specific words which precede them. Thus, if the words ‘other animals’ were preceded by the words ‘cats, dogs and guinea pigs’, it would be reasonable to assume that they include any animal commonly kept as a domestic pet. Generous interpretations are sometimes made to assist the perceived purpose of the statute. Thus in Flack v Baldry (1988) an electric shock from a stun gun was held to come within the definition of ‘any noxious liquid, gas or other thing’ under the Firearms Act 1968. (b) The literal rule. A literal rule approach requires the court to take words at their face value where there is no ambiguity and the meaning is clear, even if this produces an absurd result.

Fisher v Bell (1961) The defendant shopkeeper displayed a ‘flick knife’ (knife with a retractable blade) in his shop window and was charged with offering for sale an offensive weapon in breach of the Restriction of Offensive Weapons Act 1959, s 1(1). Held: He was not guilty since, in contract law, a display of goods is an ‘invitation to treat’ and not ‘an offer for sale’ (see Chapter 4).

The application of the rule in such a case has been justified by the courts on the ground that it is for Parliament to correct any practical problems arising from the statute. Any action by the courts is an unjustifiable interference with parliamentary sovereignty. (c) The golden rule. The golden rule developed as a means of blunting the worst excesses of the literal rule. If the statute is ambiguous, the court will apply the least ridiculous meaning in order to avoid an absurd result.

Adler v George (1964) A CND demonstrator who invaded a sentry post at an army base was charged with obstructing a member of HM Forces ‘in the vicinity of a prohibited place’ under the Official Secrets Act 1920. It was argued that since she had actually entered the base she was on it when the obstruction took place rather than in its vicinity. Held: to dismiss the charge on the basis of a literal interpretation would produce an absurd result; ‘vicinity’ must be interpreted as including the place itself, not just its environs.

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Smith v Hughes (1960) A prostitute who, from her window, encouraged gentlemen passing in the street to avail themselves of her services was successfully prosecuted for ‘soliciting in the street’. Held: the purpose of the legislation was to prevent annoyance to people arising from the activities of prostitutes in public places. Since the effects of the defendant’s conduct were felt by people in the street, that conduct clearly fell within the purpose of the Street Offences Act 1959.

Royal College of Nursing v DHSS (1981, HL) Section 1(1) of the Abortion Act 1967 states that an abortion is legal only if carried out by a ‘registered medical practitioner’. A change in abortion methods after the Act was passed meant that the procedure was largely carried out by nurses, subject to some supervision by a doctor. The courts had to decide whether abortions carried out by this procedure were legal under the Act. The Court of Appeal held (adopting a literal approach) that the practice was unlawful since nurses do not have the necessary qualifications. The House of Lords held (by majority) that a purposive approach should be used and that no illegality had occurred. Lord Diplock said: ‘The approach of the Act seems to me to be clear. There are two aspects of it: the first, to broaden the grounds on which an abortion may be obtained; the second is to ensure that the abortion is carried out with proper skill and in hygienic conditions.’ (Before the Act legalised abortion in certain circumstances, many women died at the hands of back-street abortionists.)

The House of Lords’ decision in Pepper v Hart (see above at page 25) may be seen as enabling and encouraging this approach. While the literal rule is still used today, a purposive approach is common where this assists a just outcome in the public inter27

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(d) The mischief rule. The mischief rule is a sixteenth-century rule that allows the court to adopt a meaning which will enable the statute to fulfil its intended purpose. The court examines the law before the Act to discover the problem (mischief) which the statute was intended to correct; then the statute can be given the meaning which resolves the problem. This rule largely fell into disfavour with the rise of the literal rule, which dominated judicial decision-making in the nineteenth century and for approximately the first 70 years of the twentieth century. (e) The purposive approach. The purposive approach, which is somewhat similar to the mischief approach, but broader in its effect, has come into use since the UK’s entry into the EC. The courts of other member states have traditionally used this approach, as does the European Court of Justice. It requires the court to interpret the statute by looking beyond its words to determine the general purpose behind it. To do this the court may examine relevant extrinsic documentary evidence such as government reports proposing the reform. The next case is a good example of this.

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est. The court may use it to complement the literal rule: looking at the purpose of the statute will assist correct choice of meaning of an ambiguous word or phrase. It may be more radically used to correct an anomaly or fill a small gap. Although called ‘rules’ it is more accurate to describe these judicial principles as ‘tools’ of interpretation. As Royal College of Nursing v DHSS (above) illustrates, they represent differing possible approaches to the interpretation process. They are not in any way superior or inferior to each other. Judges will choose what they view as the approach likely to produce the interpretation most beneficial to the public interest and which reflects current constitutional developments.

Real Life Horace is enjoying the spring sunshine and bird song in his local park when Wayne and Waynetta settle down on the grass nearby and entertain themselves by playing their phone radio very loudly. Horace is not charmed by their taste in music (heavy metal) and points out the park bye-laws notice. This states a list of noise prohibitions, including ‘singing or playing music’, breach of which may be punished by fine. Wayne, who fancies himself as a bit of a barrack room lawyer, says: ‘We ain’t playing nothing mate, you’d better prosecute the radio station.’ It would probably be wise of Horace to admit defeat at this point and find somewhere quieter to sit. However, he probably has the law on his side. If a court were to consider the issue it might well conclude that Wayne had breached the bye-laws. ‘Playing music’, even literally interpreted, is capable of including a radio transmission, so by using the golden rule approach an absurd result could be avoided by choosing the meaning of play as in ‘a radio was playing music’. As the object of the byelaws is to prevent noise pollution, a purposive approach would also include broadcast music.

4 Judicial presumptions The courts will presume in the absence of clear evidence to the contrary that a statute will not: (a) impose strict liability, i.e. where it is not necessary to prove that the accused intended to commit the offence; (b) operate retrospectively, i.e. be said to apply to offences committed before the statute came into force; (c) change the common law. These presumptions may be contradicted (rebutted) only by express wording in the statute, or by clear implication to that effect.

Sweet v Parsley (1969, HL)

Miss Sweet let out a house which was raided by the police, who found cannabis in the possession of the tenants. Miss Sweet was charged with a statutory offence of ‘being concerned in the management of premises’ where the drugs were found.

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Held: in the absence of a clear indication in the statute that she could be liable without reasonable knowledge of what was happening on her property, Miss Sweet was not guilty without proof of guilty knowledge. Strict liability was presumed not to have been intended.

The law of binding precedent

1 the position in the court hierarchy of the court which decided the precedent, relative to the position of the court trying the current case. Inferior courts are bound by the decisions of superior courts (the letters HL, CA and PC following the name of a case indicate that it involves an appeal in one of the higher courts); 2 whether the facts of the current case come within the scope of the principle of law in the previous decision.

The court hierarchy 1 The House of Lords This is the final court of appeal in the English court system. Its decisions are binding on all courts below. Before 1966, in the interests of preserving certainty, the House of Lords followed its own decisions unless a previous decision was found to have been reached per incuriam. Translated literally this means ‘through lack of care’ caused by a failure by counsel to draw the attention of the court to crucial statutory or case law, preventing a correct decision from being reached. Since 1966 it has indicated that it is prepared to depart from existing decisions, if this is necessary to prevent injustice or unreasonable restriction of development of the common law.

Worth thinking about? In what circumstances do you suppose that the House of Lords would find a previous decision unjust or restrictive? Suggested solutions can be found in Appendix 2.

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When exercising either their creative or interpretative functions, judges are bound by the law of binding precedent. This is a distinctive feature of the English legal system. In mainland European countries judges tend to follow each other’s decisions in a similar way but are not obliged to do so. Their fellow judges’ decisions are all persuasive but they are not binding. Under English law judges are not necessarily entitled to make their own decisions about the development or interpretation of the law. They may be bound by a decision reached in a previous case. Two factors are crucial to determining whether a precedent (previous judicial decision) is binding:

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2 The Court of Appeal (a) The Civil Division of the Court of Appeal is bound by the decisions of the House of Lords, and its decisions bind all the civil courts below. Subject to three exceptions laid down in Young v Bristol Aeroplane Company (1944), it is supposed to follow its own previous decisions. The exceptions are: two of its own previous decisions are in conflict: it must then choose which to follow; the one which is not chosen ceases to be good law; a previous decision conflicts with a decision of the House of Lords: the decision of the House of Lords must be followed; the previous decision was reached per incuriam. (b) The Criminal Division of the Court of Appeal is bound by the decisions of the House of Lords, and its decisions bind all the criminal courts below. It may depart from its own decisions where such flexibility is in the interests of justice.

3 The Divisional Courts These are all bound by the House of Lords and Court of Appeal decisions. The decisions of the Divisional Courts are binding on those courts from which they hear appeals. They follow their own decisions subject to the same exceptions as the Civil Division of the Court of Appeal.

4 The High Court Judges in the High Court are bound by the decisions of the House of Lords and Court of Appeal, but not by the decisions of their fellow judges. High Court decisions are binding on the Crown Court, county courts and magistrates’ courts. Decisions made in the Crown Court, the county courts and magistrates’ courts are not binding in other cases or in other courts. Such courts are, of course, bound by the decisions of the relevant superior courts.

The relevance of the previous decision: the scope of the ratio decidendi When judges have heard cases in the High Court or any of the courts above, they may deliver lengthy judgments. These explain their reasons for deciding in favour of one party rather than the other. This statement of reasons, which refers both to relevant proven facts and to the applicable principles of law, is called the ratio decidendi (the reason for the decision). It is the ratio decidendi which forms the potentially binding precedent for later cases. A later court, when hearing a case, has to decide whether that case’s facts are sufficiently relevant to the principle of the ratio decidendi of a previous case. If so, the previous decision must be applied, provided it was decided by a relevant court. If there are material differences then the later case can be distinguished on its facts and the previous decision is not applicable.

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Reversing and overruling decisions An appeal court may decide to overturn a decision reached by a lower court. This may be on the ground that the case was incorrectly decided in the light of the current law. The lower court’s decision is then said to be reversed. The victor at the previous trial is now the loser. Reversing a decision does not in itself affect the validity of any precedent applied in the case. If the appeal court believes that a precedent, which bound the lower court, no longer represents the law, it may (subject to the rules explained above) overrule that precedent and restate the legal principle.

2 The importance of the law reporting system

Persuasive precedents While a court may be bound to apply a precedent, other decisions called persuasive precedents are influential only. The court can choose to apply them. Persuasive precedents include: 1 Obiter dicta. In a judgment it is quite common to find statements of law relating to hypothetical facts. These are not part of the ratio decidendi and are called obiter dicta (dictum in the singular). These indicate how the judge thinks the law should develop in the hypothetical circumstances. They are highly persuasive if they come from the House of Lords or Court of Appeal, but a court still has a choice about applying them in a future case. Once applied, the obiter dicta become binding principles of law. Some important principles of law have originated from obiter dicta. See Central London Property Trust v High Trees House (Chapter 5). 2 The decisions of the Judicial Committee of the Privy Council. The Privy Council, which is staffed by members of the House of Lords, hears appeals from the courts of some Commonwealth countries. As the decisions do not involve English cases they are of persuasive influence only, despite the status of the judges. The rules relating to remoteness of damage in negligence are derived from a case called The Wagon Mound, an appeal from the Australian courts (see Chapter 14).

The advantages and disadvantages of the binding precedent doctrine Conflicting opinions exist about the value of the binding precedent system. The advantages are said to be: 1 Certainty. The system promotes valuable certainty in the law. A party can generally be given a reasonably clear prediction of the outcome of its case.

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No system of precedent can work unless there is an accurate and comprehensive collection of the key decisions of the superior courts readily accessible to all who have need of them. Authoritative reports compiled by legally qualified law reporters are produced primarily by the Council of Law Reporting. The courts may refuse to allow a non-authoritative report to be quoted in court.

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2 Flexibility. The necessarily firm rules are tempered by the ability of the higher courts to overrule their own decisions. A court’s ability to distinguish or reconcile decisions on their facts also promotes flexibility. 3 Practical nature. Principles of pure case law can be developed in response to actual problems and tailored to solve them. 4 Speed. The law can be developed without waiting for Parliament to legislate in a new area. The disadvantages of the system often appear correlative to the perceived advantages: 1 Uncertainty. The powers of the courts to distinguish and reconcile binding precedents often lead to confusing hairline distinctions and distorted applications of case law. 2 Rigidity. Certainty is preserved by rigid rules which arguably inhibit development of the law. 3 Retrieval problems. The vast amount of case law makes it easy for relevant precedents to be overlooked during preparation for litigation, and increases the time and therefore the cost to the client. 4 Haphazard development. A change in the law depends on a case with relevant facts reaching the appropriate court. This usually means the Court of Appeal or the House of Lords; litigants do not necessarily have the means to take their cases that far. 5 Undemocratic. The development of pure case law by judges (not interpreting statutes) is not appropriate since they are not democratically appointed and law-making conflicts with parliamentary sovereignty.

The Human Rights Act 1998 (HRA 1998) This important statute, which came into force in October 2000, makes most of the rights in the European Convention on Human Rights directly enforceable in the English courts. It has the potential directly and indirectly to be highly influential on the content and interpretation of legislation and on the way case law is developed.

The legal and political background to the Act The European Convention on Human Rights (the Convention) was drafted by the Council of Europe and came into force in 1953. It now has over 40 signatories, including the UK. It requires signatory states to uphold a number of fundamental civil rights, including the rights to liberty and security (Article 5), freedom of thought, conscience and religion (Article 9), freedom of expression (Article 10), and freedom of assembly and association (Article 11). The rights to life (Article 2), a fair trial (Article 6) and privacy and family life (Article 8) are also included. There is a right to manifest your religion under Article 9 and a right to access to religion (Protocol 1, Article 2). Until the HRA 1998, none of these was directly and specifically enforceable in the UK courts. Individuals had to take claims that the UK had breached its duties under the Convention to the European Court of Human Rights (ECtHR) at Strasbourg, if no remedy had been found to exist in their case by the UK courts under domestic law. 32

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The Convention, even when not directly binding on the English courts, was always used as an aid to statutory interpretation and to determine the scope of the common law. Decisions of the ECtHR were used as persuasive precedents. The Convention and the ECtHR must not be confused with the law and institutions of the EU. They are different in their origins, signatories and operations. However, the European Court of Justice, based at Luxembourg, which is responsible for upholding the law of the European Union, tends to reflect the principles of the Convention in its decisions.

The operation of the HRA 1998

The judges’ functions Interpretation of Convention rights (s 2) When the court is deciding any issue which has ‘arisen in connection with human rights’ it must take into account the case law of the ECtHR.

Interpretation of legislation (s 3) The court must, ‘so far as it is possible to do so’, interpret legislation so that it is compatible with Convention rights. Note that the duty under s 3 is not an absolute one. To preserve parliamentary sovereignty, the Act does not permit the court to override a statute found to be incompatible with the Convention. Instead, the court has the power (s 4) to issue a declaration of incompatibility to the relevant minister, who may then at his or her discretion ask Parliament to amend the legislation. In the first year of the operation of the Act only three such declarations were issued in a total of 56 claims under the Act.

R (on the application of Pearson) v Secretary of State for the Home Department and Martinez; Hirst v Attorney-General (2001) It was held that the Representation of the People Act 1983, which states that prisoners do not have the right to vote, was not incompatible with Article 10 of the Convention (right to freedom of expression). The Convention right is not absolute and proportionate restrictions can be imposed by the state.

Judicial remedies (s 8) Where a breach of the Convention is proved the court has the power to grant a number of remedies, including damages and injunctions and other orders.

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Section 6 of the HRA 1998 requires ‘public authorities’ to act compatibly with the Convention. Public authorities include central government departments and local authorities, as well as the courts, tribunals and police forces. A breach of the Convention by a public authority is therefore now actionable in the domestic courts.

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The impact of the Act The Act has both a direct and indirect effect on the way domestic law is interpreted and applied.

Direct effect The HRA 1998 introduces an entirely new right of action for alleged breaches of Convention rights, though only against a ‘public authority’. Such an action cannot be brought against a private institution or individual. Contrary to many people’s belief prior to implementation, the direct impact of the Act on domestic law has not generally been a dramatic one. This is not surprising. Apart from the innate conservatism of the English judiciary, Convention rights are very broadly worded, giving judges flexibility to find compatibility. Almost all Convention rights are not absolute, but instead are hedged around with qualifications. For example, the right to life (Article 2) may not be breached if a person dies while being lawfully arrested. The right to liberty (Article 5) may be limited in the interests of protecting the public through lawful arrest. Similarly, a person with mental illness may be detained against their will if necessary for their own or the public’s safety.

R (on the application of Laporte) v Chief Constable of Gloucestershire Constabulary (2007, HL) Jane La Porte (and 26 other anti-war protestors) claimed that their rights to freedom of expression and freedom of assembly (ECHR, Articles 10 and 11) had been breached when the police prevented them from attending a lawful demonstration at RAF Fairford, just before the base was used to launch bombing raids on Iraq. The police stopped their coach, searched the passengers and then sealed it and escorted it back to London. The police argued that it was necessary to do so in order to prevent a breach of the peace, given the past history of some of the demonstrators and some items found on the coach (e.g. a can of spray paint). Only the three main speakers were allowed to proceed to Fairford. Held: (unanimously) that the police’s entirely disproportionate conduct had breached the applicants’ Convention rights. They had also been unlawfully detained. At the point that the police intervened there was no reason to view them as other than ‘committed and peaceful’ demonstrators. It was irrelevant that a breach of the peace might occur some time in the future. The HRA 1998 had created a ‘constitutional shift’ and created a right to peaceful protest. The right to freedom of expression was ‘an essential foundation of a democratic society’ (Lord Bingham).

The court, when determining a human rights claim, has to attempt to balance the interests of the parties to ensure neither suffers an undue limitation of their Convention rights. This is sometimes described as ‘proportionality’. For example, a claim to protect a right of privacy (Article 8) must not be decided in a way that unduly curtails freedom of expression of the other party or which will unreasonably interfere with the public’s right to information (Article 10). ‘In the news’ (below) provides a case example of rights to family life being compromised for public benefit. 34

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In the news Smith and others v Secretary of State for Trade and Industry and the London Development Agency (2007) The claimants represented two groups of gypsies and travellers. They claimed that their rights to privacy and family life (ECHR, Article 8) would be breached by compulsory purchase of land, where they had lived for many years, for building the Olympic Village. Under Article 8 this right cannot be interfered with unless necessary to protect ‘national security, public safety, the economic well-being of the country, for the prevention of crime, or for the protection of the rights and freedoms of others’. They argued that the Olympic site could be developed without moving them.

2

The Act has not directly generated large numbers of claims and most of those which have been brought have not been successful. Between October 2000 and December 2001, 297 claims were heard and only 56 of them were upheld. However, the challenge under the Act affected the outcome, reasoning or procedure in 207 of them, which indicates that the Convention was at least highly influential.

R (on the application of Begum) v Headteacher and Governors of Denbigh High School (2006, HL) Begum’s school, while accommodating muslim dress, only permitted girls to wear the shalwar kameez. Begum was happy with this initially but after two years insisted on wearing the jilbab. For the next two years she was excluded from the school. There were other schools nearer her home which permitted the jilbab. She claimed that Denbigh High School had deprived her of her right to manifest her religion (Article 9) and her right to access education (Protocol 1, Article 2) of the ECHR. Held: (by majority) her right to religious expression had not been breached. The school had acted with proportionality in devising a dress code which ‘respected Muslim beliefs but did so in an inclusive unthreatening and uncompetitive way’. Held: (unanimously) she had not been deprived of access to education. Her absence from school was due to her refusal to comply with a reasonable rule and her failure to obtain a place at a school which would have accommodated her religious beliefs.

Indirect effect As indicated above, a court as a public authority is obligated under s 6 to act compatibly with the Convention. This, combined with its duties to take ECtHR judgments into account (s 2) and to interpret statutes compatibly (s 3), means that since 2000 35

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Held: rigorous assessment of the facts made it clear that the compulsory purchase order should be upheld. The land must be acquired by mid-2007 or development of the site in time for the Olympic Games would be put at risk. This decision was justified and proportionate in the circumstances, given the economic benefits to the public as a whole from hosting the games.

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Convention law has been influential on the outcome of a number of cases which were not brought under the Act. In A v B sub nom Garry Flitcroft v Mirror Group Newspapers Ltd (2002, CA), the court refused to grant an injunction for breach of confidence to a professional footballer to prevent publication of the story of his extramarital exploits. The court in its decision balanced the claimant’s right to privacy against the rights to freedom of expression and the public interest and found that these outweighed the claimant’s rights. (More detail on this and other similar cases below at pages 522–3.) The Human Rights Act 1998 has clearly already had a significant impact on the development of the law and a human rights culture is beginning clearly to emerge. You will find a number of examples of relevant decisions in later chapters

Chapter summary Sources of English law: EU, British Parliament, and English courts.

Statutory interpretation of direct and delegated legislation using literal/ golden/mischief/ purposive approach.

EC institutions: The Council of Ministers, the European Council, the European Commission, the European Commission and the European Parliament.

The law of precedent: judges have regard to previous decisions and must apply those which are binding.

European legislation: Regulations, directives, decisions. British parliamentary legislation: Direct: Acts of Parliament. An Act starts life as a Bill, which must successfully pass through three readings and a committee stage in each House before receiving the Royal Assent.

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A precedent is binding if (a) ratio decidendi relevant to the current case and (b) it comes from a higher court in the hierarchy or (c) the case is being heard in the House of Lords or Court of Appeal which follow their own decisions. Note: Crown/county/magistrates’ courts decisions are not binding on other courts nor on themselves.

Delegated: Orders in Council, statutory instruments, rules and regulations, bye-laws.

The Human Rights Act 1998 The direct effect: ECHR rights directly enforceable by individuals against a ‘public authority.’

The courts: Case law: created by judges, e.g. much of contract and tort law on a case-by-case basis.

Indirect effect: The court must act compatibly with the Convention. Therefore its content and case law may be influential in shaping the judge’s decision in any case.

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Key terms Binding precedent: a judicial decision which a court must follow. Council of Ministers: Consists of the government minister from each EU state whose portfolio reflects the business of the meeting (e.g. Internal Affairs). Contextual approach: vague words in a statute take their meaning from their immediate/ general context. Decision: EU legislation binding in one state only. Delegated legislation: law made by a body authorised to do so by Act of Parliament.

2

Direct legislation: law made by Parliament/Acts of Parliament. Directive: EU legislation aimed at harmonising law of member states which becomes effective once domestic law is passed to implement it. Ejusdem generis rule: ‘of the same class’. If a class of people/things is specified by the Act any person/thing within that class comes within the Act. European Council: an EU institution composed of the foreign ministers from each member state. European Convention on Human Rights: the fundamental freedoms to be expected by the citizens of a democratic state and binding on its 54 state signatories. (Not EU legislation.) European Court of Justice: EU institution which hears cases from/against member states and the EU. European Court of Human Rights: hears cases concerning alleged breaches of the ECHR by citizens against their home state. (Not an EU institution.) European Parliament: EU institution, members of which are elected by citizens of each member state. Golden rule: Rule of statutory interpretation stating that if two literal meanings exist the least ridiculous be adopted. Green Paper: discussion paper containing proposals for new legislation. Indirect effect: the HRA 1998 makes the ECHR influential on the outcome of cases not brought under the Act as the court must act compatibly with ECHR and take account of ECtHR judgments. Literal rule: the words of a statute must be taken at face value. Mischief rule: a statute must be interpreted to remedy the gap in the law which it was intended to correct. Obiter dictum/dicta: a judicial statement indicating how the judge would interpret the law in different circumstances. Overrule: the court declares an existing binding precedent to be no longer good law.

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Direct effect: under the HRA 1998 the ECHR can be enforced in cases against a public authority in an English court.

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Per incuriam: a case decision found later to have been incorrectly reached, because the court did not have the opportunity to consider potentially relevant law. Persuasive decision: a non-binding but influential precedent. Private Member’s Bill: proposed by a backbench MP, as opposed to a minister (Government Bill). Purposive approach: the court interprets a statute in the way which will implement its purpose. Public authority: HRA 1998, s 6 includes the courts and any body with public functions. Ratio decidendi: the reasons in law and fact why a judge reached a decision. Regulation: EU legislation which is directly effective in UK. Reversing a decision: on appeal the party who won becomes the loser. White Paper: details of proposed legislation with explanation of what it is intended to achieve.

Quiz 2 1 Name the three main sources of English law. 2 Distinguish between EU regulations and directives. 3 Name the stages through which a Bill will pass in Parliament. 4 Name two kinds of delegated legislation. 5 Explain the difference between the literal rule and the mischief rule. 6 Explain how the ejusdem generis rule works. 7 When may a precedent be binding? 8 What is the difference in the potential effect of a ratio decidendi and an obiter dictum? 9 Why might the status of a decision by the Judicial Committee of the Privy Council be described as an anomaly in the law of precedent? 10 In what circumstances may a right of action be brought under the Human Rights Act 1998? Answers to all quizzes can be found in Appendix 2.

Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions.

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Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) Adler v George [1964] 1 All ER 628 R (on the application of Begum) v Denbigh High School [2006] 2 All ER 487, HL Royal College of Nursing v DHSS [1981] AC 800, HL Sweet v Parsley [1969] 1 All ER 347, HL

2

Please go to: www.yourrights.org.uk/ Click on ‘The Human Rights Act’ to get more information about the ECHR and the HRA 1998. There is a lot of interesting information on this site that you also might wish to explore.

Assignment 1 With reference to decided cases discuss the impact of the Human Rights Act 1998 on the rights of claimants.

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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Web activity

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chapter 3

Resolving legal disputes

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I n t ro d u c t i o n This chapter explains the institutions and processes which may be relevant to the resolution of a legal dispute involving a business. It aims to give you an overview of the workings of the legal system and primarily focuses on the operation of that system in relation to the areas of law covered in this book. While it is important to understand the court structure and the procedures by which a civil action may be brought, the great majority of civil disputes are settled without resort to the courts at all, with private agreements being reached voluntarily between the parties. Such agreements are sometimes assisted by the use of an arbitrator.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to:

Identify the jurisdiction of each court

Appreciate the different stages of civil litigation

See how the tribunal system complements and relates to the court structure

Be aware of the different forms of alternative dispute resolution

Distinguish between the different forms of arbitration.

Photo: Alex Segre/Alamy

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The court system The courts described below form a hierarchy. This means that they are positioned in a structure in which some courts are superior to others. Through the doctrine of binding precedent (explained in Chapter 2), the decisions of the superior courts are binding on the courts below.

The courts The magistrates’ court Magistrates’ courts are very busy courts in which approximately 95 per cent of all criminal offences are prosecuted. These are summary and hybrid offences. Summary offences are petty offences which can be tried only by the magistrates. Hybrid offences may be tried by either the Crown Court or the magistrates’ court, usually at the choice of the defendant; they usually involve conduct which is capable of being viewed as either serious or relatively trivial, like theft or criminal damage. All cases are usually tried by a bench of up to three justices of the peace (JPs). These act voluntarily and are not legally qualified, but they are advised on points of law by the clerk of the court. Exceptionally the case may be heard before a district judge. The magistrates’ court is the usual venue for trial of most environmental health and other regulatory offences under the Trade Descriptions Act 1968, the Consumer Protection Act 1987 and the Health and Safety at Work etc. Act 1974. Most crimes against business owners, like shoplifting and criminal damage, are usually prosecuted in the magistrates’ court. Bail and criminal legal aid applications are also heard by magistrates. The sentencing powers of the magistrates’ courts are restricted. They may impose imprisonment for up to six months and a fine of up to £5000. A party tried for an offence carrying a potentially higher penalty may be sent to the Crown Court for sentencing. With regard to civil and administrative jurisdiction, the Family Proceedings Court has wide jurisdiction over many aspects of domestic and matrimonial law and has significant powers under the Children Act 1989. The magistrates also have powers to license premises selling alcohol and to enforce payment of council tax and business rates, and charges for gas, water and electricity.

The Crown Court These courts are found mainly in county and borough towns. The Crown Court is staffed by High Court judges, circuit judges and recorders. The seriousness of the offence determines the type of judge to officiate. The Crown Court has criminal jurisdiction in the following circumstances: 1 Trial of indictable offences. Indictable offences include those offences which are so serious that they must be tried in the Crown Court: for example, homicide, rape and grievous bodily harm. Trial is by jury if the accused pleads not guilty.

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2 Sentencing cases committed from the magistrates’ court. 3 Legal aid and bail applications. 4 Appeals. The defendant found guilty in the magistrates’ court may appeal against conviction or sentence to the Crown Court. The appeal will be heard by a judge (usually a recorder) sitting with a bench of JPs.

The county court

House of Lords

Divisional Court of Queen’s Bench

Court of Appeal Criminal Division

The Crown Court

Appeals

Sentence

Trial of indictable offences

Magistrates’ court

Figure 3.1 The criminal court structure

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There are over 400 county courts in England and Wales, staffed by circuit judges and district judges. The county court has an extensive and purely civil jurisdiction, including contract, tort, recovery of land, trusts, mortgages and partnerships, contested wills, divorce, bankruptcy and company insolvency. Since the Courts and Legal Services Act 1990 (CLSA 1990), almost any case which can be heard in the High Court can now be heard in the county court provided that it falls within specified and generous financial limits. For example, cases in tort and contract may be heard if the claimant is not suing for more than £50 000. The CLSA 1990 provisions aim to free the High Court from hearing all but the most complex, costly and specialist cases.

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The following cases must generally be tried in the county court: 1 all actions worth up to £25 000; 2 any personal injury case worth under £50 000; unless its specialist nature or complexity makes trial in the High Court appropriate. Otherwise, provided that a case falls within the prescribed financial limits, the choice of venue is determined by: 1 2 3 4

the amount involved; whether points of law of general public interest are involved; the complexity of the case; the procedures and/or remedies likely to be involved. Some are obtainable only from the High Court.

Cases which have been started in the High Court can be transferred to the county court at the request of a party or at the discretion of the judge. A successful party may not get the full costs paid if the judge believes the case should have been pursued in the county court.

The High Court This court is staffed by High Court judges. The court’s principal venue is the Royal Courts of Justice in London, but cases are also heard in provincial cities. It is divided into three divisions and primarily is concerned with the trial of civil cases outside the jurisdiction of the county court. The three divisions of the High Court are: 1 the Queen’s Bench Division, which primarily is concerned with the trial of cases in contract and tort. It also contains the Commercial Court which hears cases between people in business arising out of issues like imports and exports of goods, insurance, banking and agency; 2 the Chancery Division, which tries cases in copyright, patents and design rights, bankruptcy and the dissolution of partnerships, sale of land, trusts, mortgages and disputed wills; 3 the Family Division, which deals with the most complex areas of family and matrimonial law arising, for example, from contested divorce, validity of foreign marriage and divorce, legitimacy and adoption.

Appellate functions Separate divisional courts hear appeals from designated inferior courts. A bench of two judges is usual. The Divisional Court of the Queen’s Bench hears criminal appeals from the magistrates’ court by either prosecution or defence, when the interpretation of a point of law is in dispute. (Note that this is distinct from the appellate powers of the Crown Court which hears appeals only by the defendant, where facts as well as law may also be in dispute.) It also has a supervisory jurisdiction over all inferior courts and tribunals exercised through the process of judicial review. If the Divisional Court is satisfied that a court or 44

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tribunal has exceeded its jurisdiction or has failed to conduct its proceedings impartially according to the rules of natural justice, an order may be issued overturning the outcome of those proceedings or preventing their continuance. The Divisional Court of the Chancery Division hears appeals against decisions of the county court in bankruptcy cases, and in revenue law against the decisions of the Inland Revenue Commissioners. The Divisional Court of the Family Division hears appeals from the magistrates’ courts in domestic and matrimonial cases.

The Court of Appeal

The House of Lords This court (officially known as the Appellate Committee of the House of Lords to distinguish it from the parliamentary House of Lords) is staffed by the Lords of Appeal in Ordinary (the Law Lords and so called even if female!). It has jurisdiction to hear appeals from the Divisional Courts and the Court of Appeal, provided a point of law of public importance is involved. Cases generally concern statutory interpretation and are heard by a bench of three to seven judges. Since the Administration of Justice Act 1969, an appeal may be made to the House of Lords directly from the High Court, bypassing the Court of Appeal (the ‘leap-frog’ procedure). This is permitted only where the point of law is already the subject of a Court of Appeal decision by which it and the High Court is bound. This measure was introduced to overcome the restraints of the law of precedent, but is very rarely used. The Constitutional Reform Act 2005, s 23 states that the Appellate Committee of the House of Lords is to be replaced by a Supreme Court. The first judges will be the Law Lords holding office at the time the Supreme Court starts to sit, but the Act includes provisions for a new appointment system for their successors. The court will not be in operation until suitable accommodation has been provided (s 148(2), (4)). This is currently subject to delay. See ‘In the News’.

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This is staffed by Lord and Lady Justices of Appeal and has two divisions. Cases are heard by a bench of three or five judges. The Civil Division of the Court of Appeal has jurisdiction to hear appeals against decisions of the county court and High Court. It also hears appeals from some tribunals, including the Employment Appeal Tribunal, concerning cases originally heard at employment tribunal level. The Criminal Division of the Court of Appeal has jurisdiction to hear appeals from Crown Court trials. (Note that the Court of Appeal cannot hear an appeal from the Crown Court where that court has itself been exercising its own appeals jurisdiction regarding cases from the magistrates’ court. The only further avenue for such appeals is the Queen’s Bench Divisional Court.)

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House of Lords

Court of Appeal Civil Division

Leap-frog procedure

The High Court Queen’s Bench Division

Chancery Division

Family Division

County Court

Figure 3.2 The principal civil courts and appeal routes

In the news Delays in setting up the Supreme Court The new court is going to be based at the Middlesex Guildhall which is close to the Houses of Parliament. It is a Grade 2 Listed Building which will require refurbishment and the works proposed will lead to many of the current fixtures and fittings being removed. A pressure group called Save Britain’s Heritage brought a case in the High Court against Westminster Council to dispute the legality of the planning permission which the Council had granted (R (on the application of Save Britain’s Heritage) v Westminster Council (2007)). This was heard in March 2007 and the Council was successful. The Ministry of Justice reported that work started in June 2007 and anticipates that the building will be open for business in October 2009. Source: Based on Ministry of Justice, 14/06/07 press release.

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Bringing a case in the civil courts The enforcement of legal rights is all too often perceived as a universal remedy, but there are many factors which can prevent a successful outcome. Many people who technically have a good claim in law may be unable to enforce it successfully for any of the following reasons:

The Woolf reforms 1999 In 1993, Lord Woolf (Master of the Rolls) headed an inquiry into the civil justice system which was prompted by concerns that its procedures were neither efficient nor effective. The report drew attention to a range of problems for the would-be litigant including the undue and often disproportionate cost of litigation, compounded by the unnecessary complexity of rules and procedures. It also expressed concerns that abuse by lawyers of the adversarial system could lead to litigation being controlled more by the lawyers rather than the parties or even the judge. Implementation of recommendations in the report in April 1999 have resulted in radical changes to civil litigation. The new Civil Procedure Rules (CPR) are drafted in plain English, with an emphasis on clarity and avoidance of legal jargon, to make them user-friendly for the unrepresented litigant and more accessible to all. Some materials like case reports, which you may use for wider reading, which were published before the new rules came into effect still use the old terminology: for example, ‘plaintiff’ is used instead of ‘claimant’.

Settlement out of court Litigation is time-consuming, costly and often emotionally draining for the parties. It is a step to be taken only when all alternatives have failed.

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1 their opponents do not have the necessary funds to satisfy the claim; 2 the law-breaker cannot be traced, e.g. an offending company may have gone into liquidation; 3 the wronged party may not have the funds to pursue the claim. Litigation is a costly and protracted process, which may require expert assistance. Legal representatives do not simply send in a bill at the end of proceedings; regular payments are required pending the outcome of the case, and a party may run out of money even before the case comes to court. Rights to legal aid are means-tested and largely restricted to parties whose income does not exceed basic welfare benefit levels; 4 the losing side may be responsible not only for their own legal costs, but also for those of their opponents. This may discourage pursuit of a case where the outcome is unpredictable.

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The huge majority of legal claims can be enforced without litigation, or even specialist help. Simple cases may be settled informally between the parties. A customer who is sold defective goods will usually obtain a refund from any reputable business without argument. A party who is unable to achieve a successful outcome may get a solicitor to reinforce the claim with a letter pointing out the relevant legal requirements. Sometimes the threat of litigation may produce the required result; if this fails proceedings may be started, but this does not commit either party to a court appearance. Most civil cases are settled before trial. The CPR give judges a number of powers to encourage early settlement wherever possible. For example, if a judge believes that a party has acted unreasonably in pursuing or conducting the case, penalties may be imposed as regards costs.

Payment into court and offers to settle If proceedings have been started, the defendant may offer to make a payment into court. This represents the amount of compensation the defendant is prepared to pay. It is not in itself an admission of liability. The claimant does not have to accept this offer, but may feel pressured to do so. If the case proceeds, the claimant will be liable for the defendant’s costs, even if successful, if the amount of damages awarded by the court is less than the amount offered by the defendant. The CPR have also introduced rights for a claimant who makes an offer to settle for a certain sum. If the defendant refuses the offer and the claimant then wins the case and is awarded that sum or more, the court has the discretion to increase the amount of interest payable on damages from the date of the decision by up to 10 per cent. Strategies of this kind are aimed at encouraging early settlement with a consequent saving of cost to the litigants and time for the judge.

Worth thinking about? The great majority of potential claims are settled informally out of court. This speeds up the process, reduces stress for the litigants and saves money on legal costs. Can you see any drawbacks to the process? Suggested solutions can be found in Appendix 2.

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Civil litigation procedures Starting a civil action 1 Letters of claim and pre-action protocols

2 Issue of claim The claimant fills in the claim form with detailed particulars and submits it to the court where it is processed and served on the defendant. This is called the issue of claim.

3 The defendant’s response The defendant must either admit the claim or file a detailed defence within 21 days. Failure to respond may result in the claimant obtaining immediate judgment against the defendant for any sum specified in the claim.

4 The case is allocated to the relevant track The Woolf Report stressed that the cost of and resources for litigation should be proportionate to the complexity and size of the claim. The CPR aim to achieve this by designating a case to one of three tracks with differing procedures relative to the value and difficulty of the claim.

The small claims track The small claims track is for claims of £5000 or less and provides a relatively simple procedure aimed primarily at consumers who wish to bring a small and simple claim without the cost of paying a solicitor. However, a wide variety of cases are heard in this way and evidence suggests that it is equally useful to businesses as a means of debt enforcement against their customers. The hearing before a district judge is informal and the normal rules of evidence do not apply. The CPR encourage an inquisitorial approach: the judge may question witnesses and limit cross-examination. The claimant may bring a friend to support him or her. A successful party may recover the costs incurred in issuing the proceedings, travel costs and a limited contribution to any expert-witness fees and loss of earnings. Legal costs are not recoverable for any money claim. This rule aims to discourage the use of lawyers but arguably loads the dice against a consumer since a business is likely to be represented.

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The CPR aim to encourage the parties to clarify the issues between them before any claim is issued. The claimant must send the defendant a letter of claim. indicating clearly their allegations and the defendants must reply with explanation of their conduct. Pre-action protocols requiring very detailed and specific information and documentation must be exchanged in certain types of cases, such as personal injury, clinical negligence, engineering and construction disputes, professional negligence, defamation, and housing disrepair.

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The fast track Cases involving claims of £5000–£15 000 are usually dealt with fast track. The judge will give directions to the parties to clarify the issues to be tried and a trial date not later than 30 weeks ahead will be announced. A party who is not ready by that point may have problems obtaining an extension; unnecessary delay may ultimately result in costs penalties. The trial is limited to one day’s duration and limits may be imposed on how long expert-witness evidence may take. These rules aim to ensure that time (and the litigant’s money) are not wasted during the preparation or conduct of relatively small and simple cases.

The multi-track Any case claiming over £15 000 is allocated to the multi-track track. The bigger and more complex the case, the greater will be the powers of the judge to manage its progress towards trial through case management conferences involving the litigants and their legal representatives. Such case management is a strategy intended to prevent time wasting by lawyers pursuing irrelevant legal arguments and to ensure proper and full disclosure of evidence by the parties. It also enables the judge to set time limits for the achievement of any necessary processes and organise the conduct of the trial in advance.

5 The interlocutory stages The interlocutory stages are the periods between issue of claim and hearing when detailed preparations for the hearing are made. In multi-track cases there are likely to be a number of case conferences called by the judge. At this time there may also be requests for information, disclosure, and the issue of interlocutory injunctions. Requests for information: one party may require the other to provide further clarification of the particulars of his or her claim or defence. Disclosure: the documentary evidence on which a party intends to rely must be made available at this stage. Third parties may also be required to give access to information. Application to the judge may be necessary to obtain compliance. In exceptional cases a search order may be required from the court which permits the claimant to get entry to the defendant’s premises and seize evidence. An application for such an order may be made without notice to the defendant to prevent him or her from covering his or her tracks. Issue of interlocutory injunctions: injunctions are orders from the court which may stop the defendant from doing something or require some positive act. An injunction is an equitable remedy, which means that a party has no right to them. An injunction is granted at the discretion of the court. The judge must be convinced that the claimant is morally entitled to the remedy and that it will not be unjust to impose it on the defendant. A freezing injunction may be required at the interlocutory stage to prevent the defendant from transferring assets abroad or otherwise concealing them so as to avoid compensating the claimant. 50

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Exceptionally, an injunction may be required as a holding measure to prevent the defendant from causing or continuing to cause serious damage to the claimant prior to the trial.

The trial of the case

Executing the judgment A claimant who is successful at trial has won a major battle but not the war. If awarded damages, the claimant has the status of a judgment creditor, but this does not in itself compel the defendant to pay – the claimant may have to return to the court to take steps to enforce the judgment. This may be done in any of the following ways: 1 A distraint order. A distraint order entitles the claimant to seize goods to the value of the debt from the defendant’s premises. Bailiffs are usually employed for this purpose, at the claimant’s cost. 2 A charging order. A charging order prevents the defendant from disposing of any assets, including land, trust funds, shares and debenture stock and other financial securities, pending satisfaction of the claimant’s action. 3 Attachment of earnings. An attachment of earnings order requires an employer to pay a proportion of the defendant’s earnings to the claimant. 4 A garnishee order. A garnishee order enables the claimant to gain control of funds belonging to the defendant but held by a third party (usually the bank). 5 Insolvency proceedings. If any debt (whether resulting from litigation or not) owed to the claimant is £750 or more, the claimant may institute insolvency proceedings against the debtor. This does not guarantee payment: if there are a large number of creditors the claimant will have to join the queue, and at best may recover only a proportion of the debt.

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The court hears legal arguments from both parties, who will generally be represented by a barrister or a solicitor-advocate. Solicitors in general do not have the right to appear in the High Court, but under the Courts and Legal Services Act 1990 they may do so if they obtain an additional advocacy qualification by demonstrating relevant litigation experience and satisfactorily completing a training course. Witnesses may be called and questioned by both sides. The judge who hears the case will decide which party has won and explain why that conclusion has been reached. An award of damages is the usual remedy, but, where appropriate, an injunction or any other order within the jurisdiction of the court may be issued.

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Real Life Horace was visited at home by a double glazing salesman from Transparent Deals (TD) and, persuaded by his arguments that new patio doors would reduce the house’s carbon footprint, he signed a contract for £5000 (‘A bargain price, this week only sir!’). In due course workmen arrived and, with the help of many cups of tea and packets of biscuits provided by Horace, fitted the doors. However, despite his kind attentions the work was very poorly executed. The doors do not fit properly and there is a gap beside the frame on one side which lets warmth out and draughts in. The sliding mechanism jams, making the doors difficult to open. Horace is refusing to pay and TD is now threatening to take him to court. There are various strategies that Horace can pursue. If TD is a member of the Direct Selling Association (DSA) then it must meet certain standards of behaviour under the DSA Consumer Code which is approved by the Office of Fair Trading. Horace can complain to the DSA Code Administrator. If TD is found to be in breach of the Code the Administrator may make it refund the full cost to Horace, or replace or repair the doors without charge, or pay him compensation. The company’s cavalier behaviour rather suggests that it does not belong to the DSA. What a shame that Horace did not check that before he started. His best bet now is the Small Claims Track in the county court. He should call TD’s bluff and, if it does sue him, enter a counterclaim for breach of contract as his defence, or he can immediately start proceedings himself as TD is clearly in breach of contract.

Alternative dispute resolution (ADR) Given the cost and difficulties raised by taking a case through the courts, a happier outcome may be achieved through using an alternative method of dispute resolution. This may consist of any of the strategies set out below.

Arbitration The parties voluntarily submit their dispute to a third party and agree to be bound by the resulting decision. Arbitration has been the most favoured method for settlement of commercial disputes for hundreds of years. Its value is recognised by the courts and it is governed by statute, which empowers arbitrators and regulates the process. More recently it has become a common method of resolving consumer disputes.

Commercial arbitration It is common for an arbitration clause to be a term of contracts between businesses; the parties may subsequently agree to submit a dispute to arbitration. Any person acceptable to the parties may act as their arbitrator. In practice they will tend to choose somebody with skill and experience in the relevant field. The role of arbitrator has become professionalised and the Institute of Arbitrators regulates the standards of its members. The Arbitration Act 1996 (AA 1996) regulates to some extent the operation of arbitration procedures and the behaviour of the arbitrator. The stated purpose of the AA 1996 is to empower the parties and to increase their autonomy. It was always the case that if 52

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Code arbitration Some trade associations impose a code of conduct on their members and permit consumers to take disputes through an arbitration procedure run by the association. A well-known example is ABTA (Association of British Travel Agents). Similar codes govern dry cleaning, photographic processing, car sales and a number of other trades. These codes, developed under the auspices of the Director General of Fair Trading, are aimed at the protection of consumer buyers. A fee is payable to initiate the arbitration process, but this will be refunded if the consumer wins. The arbitrator is appointed by the trade association from appropriately experienced members of the Institute of Arbitrators. All communication with the arbitrator is written only. If the trader is at fault, the association is responsible for enforcing any award. A consumer can take this action only if the firm involved is actually a member of the relevant trade association. It is likely to be helpful only in relatively simple cases where the facts and evidence can readily be presented in documentary form.

Ombudsmen services The organisations responsible for the supervision of legal, banking, insurance and financial services have each appointed officials called ombudsmen who have the power to investigate and resolve problems reported to them by dissatisfied customers. 53

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an arbitration agreement existed the courts would not hear the case until the arbitration procedure had taken place. Under the AA 1996 the powers of the court to intervene have been restricted further. It may determine a preliminary point of law arising in the course of proceedings. The court may, on the application of a party, revoke the arbitrator’s appointment for failure to fulfil their duty to act with impartiality and fairness. Rights of appeal against the arbitrator’s decision are limited. Appeal on a point of law underpinning the decision is possible unless the parties have previously agreed to exclude this right. It is also permitted on the grounds that the arbitrator exceeded his or her jurisdiction or committed a serious irregularity. The advantages of the arbitration process are that it ensures privacy for the parties in dispute and it is more likely to ensure a friendly outcome between the parties than litigation. This may be valuable in a specialist business area where the choice of contracting parties is limited. The problem can usually be resolved relatively cheaply and speedily at a time and place convenient to both parties. The arbitrators’ expertise in the business field enables them to understand the issues in dispute. There are possible disadvantages, though: arbitrators have fewer powers than the courts to obtain evidence from the parties and to expedite the proceedings; they may lack necessary legal knowledge, ultimately necessitating an appeal, which will increase the cost. Commercial arbitration procedures are not necessarily appropriate unless the contracting parties are in a position of equal bargaining power. The Consumer Arbitration Act 1988 stipulates that an arbitration clause in a contract does not bind a consumer until a dispute arises, and only then if the consumer agrees in writing at that point. Consumers cannot be forced into arbitration.

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Conciliation A conciliator aims to assist the parties to a dispute to find a resolution. The conciliator may suggest a solution, but has no power to enforce it. Parties to a dispute which has been referred to an employment tribunal are offered the services of the Advisory, Conciliation and Arbitration Service (ACAS). The case proceeds to the tribunal only if the conciliation process is refused or is unsuccessful.

Mediation A mediator assists the parties to communicate with each other and find their own resolution to their dispute. Mediation is becoming a popular means of sorting out property and custody issues when a relationship breaks down. Means-tested funding in such cases is provided by the Community Legal Service. Some health authorities use mediation to resolve complaints of clinical negligence. It increasingly plays a part in the pre-litigation process.

ADR may be compelled by the courts In 1995, the Lord Chief Justice issued instructions that legal representatives must check that their clients are fully aware of the possible use of alternative means of resolving the dispute before proceeding to take a case to the High Court. The Woolf Report stressed the importance of encouraging parties to use ADR, and under the CPR judges have the power to require parties to attempt to resolve some or all the issues of the case in this way.

The tribunal system Like the courts, the tribunal system provides a means of judicial resolution to a legal dispute. Tribunals usually consist of a panel of members with knowledge relevant to the specialist jurisdiction of the tribunal. The panel chair is generally legally qualified. There are over 60 different kinds of tribunals, references to some of which are made in later chapters, including:

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employment tribunals (see below); the Lands Tribunal: compensation for compulsory purchase, planning appeals; the Mental Health Review Tribunal: appeals by mental patients against compulsory detention in mental hospitals; the Social Security Appeals Tribunal: appeals concerning income support and family credit applications; the Comptroller of Patents: appeals against refusal to register patents or trade marks.

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Characteristics of tribunals All tribunals have entirely different jurisdictions and powers, but they all have at least some of the following characteristics:

statutory duties and powers; a very narrow jurisdiction; chaired by a lawyer, with specialist lay panel members; open to the public; appeal procedures, which may include a superior tribunal, the court hierarchy or a senior official or government minister; sit at a number of locations.

1 governing statutes include the Employment Rights Act 1996; 2 jurisdiction: (a) disputes between employers and employees concerning unfair dismissal, redundancy and sex and race discrimination at work; (b) appeals by employers against the imposition of improvement and prohibition orders by the Health and Safety Executive; (c) disputes between individuals and trade unions concerning exclusions and expulsion from closed shops; 3 it is chaired by a lawyer sitting with two other people nominated by bodies representing employers and employees respectively; 4 hearings are open to the public; 5 appeal structure: where a point of law is disputed, it is possible to appeal to the Employment Appeal Tribunal. The appeal is heard by a panel of three, being a High Court judge who chairs proceedings and two appropriately qualified lay people. Further appeal is possible to the Court of Appeal, the House of Lords and the Court of Justice of the European Communities; 6 it sits at 50 different locations.

Benefits of tribunals Tens of thousands of cases are heard by tribunals every year and the system is seen as valuable to the parties using it. The main benefits of the tribunal system as compared with the courts are perceived to be: 1 Cheapness. Legal representation is not essential at a tribunal and the specialist knowledge of panel members makes it unnecessary to call specialist witnesses. The parties do not generally have to travel far to the hearing. 2 Informality. Procedures are usually less formal and adversarial than those of the ordinary courts, therefore a tribunal hearing is less intimidating. 3 Speed. A case may take years to come to court. Cases should reach tribunals within weeks or months of proceedings being started. 4 Flexibility. Tribunals are not bound by their own precedents (but they are bound by relevant decisions reached by the courts). 55

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The employment tribunal reflects all the above characteristics:

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Criticisms of tribunals Not everyone agrees that tribunals are as effective as they should be. There are a number of criticisms that can be raised regarding the operation of the tribunal system: 1 No access to legal aid. There is no state-funded representation for most tribunal hearings, which may unfairly prejudice the chances of the claimant. At employment tribunals the employer is usually able to afford legal representation, while employees may be unrepresented unless help is provided by their trade union or other pressure group. At the Social Security Tribunal, claimants have to dispute their cases with a body which has considerable experience of such hearings, and do not always receive the assistance they need from panel members. 2 Proceedings have become legalistic and tend to be bound by the tribunals’ own previous decisions. Some tribunals have not maintained an informal and flexible approach and therefore may not be user-friendly to the average complainant. Employment tribunals have been particularly criticised on this ground. 3 Urgent cases are not resolved sufficiently quickly. Some tribunals, particularly Social Security and Immigration Appeals Tribunals, have very heavy caseloads. They try issues of great economic and personal concern to complainants. A delay of several weeks, or sometimes months, before a case is heard is not uncommon, and is clearly unacceptable. 4 Inconsistency of appeals rights. Although appeal to the courts against a tribunal decision may be possible, there is no universal rule, and rights vary according to which tribunal is involved. The final appeal from some (like immigration appeals) may be to the relevant government minister. It is clearly undesirable that the person who makes the relevant rules and policy is also the final judge of the application.

Proposed reforms of the tribunal system In 2001 the Leggatt Report made a number of recommendations for reform, concentrating on the needs of users: 1 Generally a more user-friendly approach should be adopted. 2 A coherent and more independent system should be developed, with a centralised entry point for claims which would be allocated to the appropriate tribunal. 3 More state funding should be provided to ensure quality advice for claimants and access to funded legal representation via the Community Legal Service on a case-bycase basis.

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Chapter summary The Court System The magistrates’ court Criminal, civil and administrative jurisdiction. Staffed by JPs, supplemented by district judges.

Staffed by Lords of Appeal in Ordinary (‘Law Lords’). Civil claims procedure Small claims track (maximum £5000).

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Fast track (maximum £15 000). Multi-track (above £15 000).

Staffed by High Court judges, circuit judges, recorders, JPs.

Most civil cases are settled before trial.

County court Civil jurisdiction over a wide variety of cases up to a value of £50 000 for personal injury, and £25 000 other claims.

Alternative Dispute Resolution Arbitration: The parties agree to accept the arbitrator’s decision as final. Recourse to the courts is largely ruled out. This is very popular in specialised commercial cases.

Staffed by circuit and district judges. The High Court Three divisions (Queen’s Bench, Chancery, Family) each with different jurisdiction to try civil cases outside the county court’s remit. Divisional courts: mainly appellate jurisdiction from a variety of courts and tribunals. Staffed by High Court judges. The Court of Appeal The Criminal Division: appeals from the Crown Court. The Civil Division: appeals from the county court and the High Court, Employment Appeals Tribunal. Staffed by Lord/Lady Justices of Appeal.

Conciliation: Less formal than arbitration and access to litigation is still possible if the negotiations between the parties and lead by the conciliator, break down. Mediation: Similar to conciliation but also used as a preliminary to court action. Tribunals Over 60 specialised panels empowered to resolve judicial disputes. Very limited specific jurisdictions in, for example, the fields of employment, and mental health. Less formal than the courts. Aim to produce cheaper and speedier outcomes.

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Crown Court Criminal jurisdiction only: Trial (indictable offences). Sentencing/appeals from magistrates’ court.

The House of Lords Appeals from the Court of Appeal.

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Key terms Attachment of earnings: court order to employer to pay a specified sum direct from defendant’s earnings to satisfy a judgment debt. Charging order: made after judgment to freeze the defendant’s assets until damages paid to the claimant. Distraint order: enables goods to the value of the claimant’s damages to be seized to satisfy the judgment. District judge: Magistrate’s/county court judges. Equitable remedy: discretionary judicial remedy granted only if the court believes the claimant is morally as well as legally entitled to it. Fast track: civil litigation process for cases involving £5000–£15 000. Freezing injunction: prevents the defendant gaining access to their assets pending trial. Garnishee order: enables a claimant to access payment of damages directly from third party holding the defendant’s funds. Hierarchy: structure arranged so that each component is superior to the ones below. Hybrid offence: a criminal offence which may be tried either in the magistrates’ court or Crown Court. Indictable offence: a criminal offence which can only be tried in the Crown Court. Interlocutory injunction: may be issued between starting proceedings and trial of a civil case. Interlocutory stage: the period between the start of civil proceedings and the start of the trial. Issue of claim: formal notification of the civil proceedings from the court to the defendant. Justices of the peace (JPs): lay (not legally qualified) magistrates. Letter of claim: the outline of the claim which the claimant sends to the defendant to start the civil litigation process. Leap-frog procedure: enables a case tried in the High Court to bypass the Court of Appeal and go straight to the House of Lords for the appeal hearing. Law Lord/Lord of Appeal in Ordinary: House of Lords judge. Lord/Lady Justice of Appeal: Court of Appeal judge. Multi-track: civil litigation process for cases involving over £15 000. Offer to settle: informal settlement out of court/formal offer to the court by claimant. Payment into court: formal offer to settle made by defendant. Pre-action protocol: information requirements prior to issue of a civil claim. Small claims track: civil litigation process for cases involving up to £5000. Summary offence: a criminal offence which can only be tried in the magistrates’ court.

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Quiz 3 1

2

What is the purpose of a freezing injunction?

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What is the difference between arbitration, mediation and conciliation?

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In what ways do tribunals differ from the ordinary courts? Answers to all quizzes can be found in Appendix 2.

Web activity Please go to: www.smmt.co.uk/home.cfm Click on consumer advice, then ‘new car code of practice’ then click on the picture of the code at the bottom of the page. You can then scroll down through the code to find out the alternative dispute resolution processes offered by the motor industry for dealing with a dispute concerning faults in a new car.

Assignment 2 How far is it true to say that most cases are best settled out of court? Discuss.

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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Where will the proceedings involving the following parties take place? (a) Wackford Squeers, on a charge of manslaughter of pupils at Dotheboys Hall. (b) Bill Sykes, who wishes to appeal against his conviction for murder. (c) Polly Peachum, who wishes to appeal against her conviction in the magistrates’ court for soliciting. (d) Mr Micawber, from whom Uriah Heep wishes to recover a debt of £200. (e) Mr Dombey, who is claiming £75 000 against The Great Western Railway Company for injuries caused when he fell under one of its trains. (f) Newman Noggs, who is claiming that he was unfairly dismissed by Ralph Nickleby. (g) Mr Dorrit, regarding repossession of his house by The Benevolent & Warmhearted Building Society.

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PA R T 2

Law of Contract, Agency and Sale of Goods

Photo: © Pawel Libera/Corbis

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chapter 4

The law of contract: offer and acceptance

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I n t ro d u c t i o n A contract is a legally binding agreement concerning a bargain which is essentially commercial in its nature and involves the sale or hire of commodities such as goods, services or land. Such contracts are known as simple or parol contracts, since they are usually enforceable without having to be put into writing. You probably make literally hundreds of contracts every year when doing everyday things like shopping, getting your hair cut, or getting your DVD player repaired. None of the legal paraphernalia that the words ‘forming a contract’ may bring to mind are involved in such transactions. They are legally binding without documents, signatures or witnesses. If the goods or services provided to you are defective, you have legal rights arising from the contract you made with the shop. To enforce those rights you will, of course, need to prove the existence of the contract. The receipt is handy evidence of this. However, if you have lost this, other evidence – like a credit card docket, or a cheque stub, or the word of your Aunt Ada who was with you at the time – will be perfectly adequate. In this chapter we shall examine how contracts are formed.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to:

List the essential requirements for a binding contract

Define offer and acceptance

Distinguish between an invitation to treat and an offer

Appreciate the importance of reasonable expectation in determining intention in offer and acceptance

Demonstrate how offer and acceptance may be effectively communicated.

Photo: UK Retail Alan King/Alamy

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The essentials of a binding contract No contract can come into being unless the following features exist: 1 2 3 4

an offer; an acceptance; consideration (each party will contribute something of material value to the bargain); intention to create legal relations.

Writing is not usually essential As indicated above in the Introduction, writing is not a legal requirement for the great majority of contracts, though it may well be useful proof of the contents of a complex contract. While the law does not require a building contract to be in writing, most clients would not be very happy to have settled complicated terms by word of mouth only. A minority of contracts must be written in order to be valid. These include contracts to sell land under the Law of Property (Miscellaneous Provisions) Act 1989, and contracts to obtain credit which are governed by the Consumer Credit Act 1974. Where such regulation applies, the written document comprises the contract. Without the contractual document the law will treat the transaction as if it does not exist, regardless of other available evidence. Under the Statute of Frauds 1677 contracts of guarantee, under which one party agrees to guarantee the debt of another party for the benefit of a creditor will be unenforceable without written evidence. Some transactions will be legally valid only if put in the form of a deed. You need not be concerned with these, which do not necessarily involve bargains at all and do not come within the scope of the law of parol contract.

The offer This may be defined as a clear statement of the terms on which one party (the offeror) is prepared to do business with another party (the offeree). An offer may be bilateral or unilateral. Most offers are bilateral, i.e. such an offer consists of a promise made in return for a promise. In a sale of goods contract, for example, the offeror promises to take and pay for goods and the offeree promises to supply goods of an appropriate description and standard. A unilateral offer is a promise made in return for the completion of a specified act. An offer of a reward for the return of lost property falls into this category. A legally binding offer will include: 1 clearly stated terms; 2 intention to do business; 3 communication of that intention. These must all exist for a valid offer to have been made. 64

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Clearly stated terms A statement may be held to be too vague to comprise a valid offer.

Guthing v Lynn (1831) The buyer of a horse promised to pay the seller an extra £5 ‘if the horse is lucky for me’. Held: This was too vague to be enforceable. No indication was given of what the promise really meant.

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1 The parties’ previous dealings and the nature of the relevant trade.

Hillas v Arcos (1932, HL) A contract to supply wood for one year contained an option permitting the buyer to buy more wood the next year, but it did not specify the terms on which the supply would be made. Held: this was a valid offer. Clarification of this rather vague option could readily be gleaned from the previous business dealings of the parties, as well as from custom and practice in the timber trade.

2 Statutory implied terms. For example, an offer to sell goods is valid even if no price is mentioned. Under the Sale of Goods Act 1979, s 8, if no price is stated, a reasonable price is payable. 3 Arbitration clauses. Sometimes the parties may purposely state terms vaguely and include provision for arbitration to settle disputes if and when they arise. This allows for later variations to take into account future needs, availability or price. Since the lack of clarity may be resolved, a binding offer exists.

Foley v Classique Coaches (1934, CA) The arbitration clause in a long-term contract stated that F would supply petrol to the coach company ‘at a price to be agreed in writing and from time to time’. Held: The contract was binding as the arbitration clause would enable any lack of clarity about the price to be resolved when and if necessary.

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An apparently vague offer may be capable of clarification by reference to:

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Intention to do business An offer represents the parties’ ‘last word’ prior to acceptance. A statement which does not indicate commitment to be bound by its terms (if accepted) will not be interpreted as a valid offer. Problems arise where a party, who believes that an offer has been made, communicates an ‘acceptance’. The party then believes that a contract exists. However, if the original statement is not a valid offer, there will as yet be no contract, since a valid contract requires both offer and acceptance. There are two types of statement which may be confused with a legally binding offer: 1 invitation to treat; 2 statement in negotiation.

An invitation to treat Most advertisements for the sale of goods, land or services are not usually treated by the courts as indicating the necessary intention to form an offer. Such statements invite potential customers to make an offer. It is then up to the business proprietor to decide whether or not to accept. Without acceptance no contract exists; therefore, buyers have no rights to the goods, etc. they want to purchase. Catalogues, price lists, menus and circulars advertising so-called ‘cheap offers’ at local businesses are interpreted this way. In Partridge v Crittenden (1968, HL) it was held that a magazine advertisement saying ‘Bramble finch cocks and hens 25 shillings each’ was an invitation to treat. Any offers came from those responding to it and asking to buy the birds. A display of goods in a shop window, with or without a price tag, is merely an invitation to treat.

Fisher v Bell (1961, CA) The defendant exhibited a flick knife in his shop window and was prosecuted under the Restriction of Offensive Weapons Act 1959, s 1(1), for ‘offering for sale’ an offensive weapon. Held: The defendant was not guilty since he had not made an offer. Goods in a shop window, even those bearing a price tag, represent an invitation to treat, not an offer. Customers make offers by saying that they are prepared to do business at the price shown. Sellers then decide if they want to accept; only if they do does any contract result.

As new methods of marketing develop the law needs to be interpreted to fit the new circumstances. Self-service shopping, which is the norm today, did not start to appear in the UK until the 1950s.

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Pharmaceutical Society (GB) v Boots Cash Chemists (Southern) Ltd (1953, CA) Boots introduced self service including its patent medicines and was prosecuted by the Pharmaceutical Society under the Pharmacy and Poisons Act 1933 which made it illegal to sell certain drugs ‘without supervision of a registered pharmacist’. Held: No offence had been committed. The medicines on display were merely an invitation to treat. The customer made an offer when putting the goods into the basket. A pharmacist was present at the till where the offer was made by the customer which could be refused if appropriate.

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Statements made in negotiation Lengthy negotiations may lead up to the formation of a contract. Problems may occur where one party assumes that a statement represents the other party’s offer and claims to have accepted it. The court will have to decide whether the alleged offeror had by that point indicated a sufficient intention to be bound. In a potentially complex contractual situation where protracted negotiations would normally be expected, a statement made early in the negotiations is unlikely to be held to be a valid offer.

Harvey v Facey (1893) The claimants were interested in buying land which the defendant had not advertised for sale. They sent a telegram asking the defendant to state the lowest price he would accept. When the defendant replied with a mere statement of price, the claimants attempted to accept. Held: No contract had been formed, since the statement of price was merely an early step in negotiations and did not amount to a valid offer.

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Electronic sales became an important feature of marketing in the late twentieth century – Amazon sells a lot of copies of this book! So far there is little case law. (See below at page 69.) The courts support the principle of invitation to treat in the interests of business efficiency. In practice, this may mean what is efficient for the sellers rather than for the disappointed buyer whose request the shopkeeper is able to refuse. However, if statements currently treated as invitations to treat were interpreted as offers, shopkeepers would, for example, be forced to demolish their window displays to remove goods which customers had contracted for simply by expressing their wish to buy them. Equally, the customer would be committed to buying something which did not look so good when more closely inspected. (The Race Relations Act 1976 and the Sex Discrimination Act 1975 aim to prevent abuses of the right of a business to refuse a customer’s offer. Misleading pricing notices may be an offence under Part III of the Consumer Protection Act 1987.)

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However, it all depends on the facts; in the next case sufficient intention was found to exist:

Bigg v Boyd Gibbons (1971, CA) In the course of negotiations the claimant wrote to the defendants: ‘For a quick sale I would accept £20,000.’ The defendant wrote back accepting and the claimant then sent another letter in reply thanking the defendant ‘for accepting my offer’. Held: A binding offer was made in the claimant’s first letter. Russell LJ said: ‘I cannot escape the view having read the letters that the parties would regard themselves at the end of the correspondence ... as having struck a bargain for the sale and purchase of this property.’

The offer must be communicated to the offeree The offeror must know of the offer to be able legally to accept. The communication of an offer may be written or spoken, but it may often be by conduct, such as taking goods to the supermarket checkout, or putting money into a vending machine. An offer is most commonly made to an individual, but a unilateral offer may be made to the world at large. In such a case a contract will be made with all the people who can and do fulfil the terms of the offer.

Carlill v Carbolic Smoke Ball Co. Ltd (1893, CA) The defendants published an advertisement which claimed that their product would prevent influenza, and promised that they would pay £100 to any person who, having used the product correctly, still caught influenza. The advertisement also stated that £1000 had been placed in a separate bank account to ‘show their sincerity in the matter’. Miss Carlill bought a smoke ball from her local chemist. When she became ill with influenza despite regularly sniffing her smoke ball as instructed, she claimed £100 from the manufacturers. Held: the advertisement was a unilateral offer by the manufacturers to the world at large, which would be accepted by any person who knew of it and who contracted influenza after using the product as directed. The £1000 bank deposit showed intention to enter a contract and was evidence that the advertisement was not just puffing the goods.

The offeree must, therefore, know of the offer in order legally to be able to accept it. Coincidental performance of the terms of an offer, made in ignorance of its existence, does not create a binding contract.

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Bloom v American Swiss Watch Co. (1915) The claimant gave evidence to the authorities which led to the arrest of some jewel thieves. He then discovered that the defendant had previously advertised a reward for such information. The defendant refused payment. The court held that the defendant was not legally obliged to pay as no contract to do so existed between the parties, since the offer of the reward had not been communicated to the claimant prior to his giving the information.

4 The law of contract: offer and acceptance

In the news In the case below, Judge Pelling QC implicitly accepted that email offer and acceptance is a potentially valid form of communication, but gave no indication of any special rules concerning when communication is effective.

J. Pereira Fernandes SA v Mehta (2006) The defendant by email agreed to guarantee the debts of a company of which he was a director. Under the Statute of Frauds 1677, contracts of guarantee require ‘a written note or memorandum’ including the main terms and signature of the guarantor to indicate intention to be bound by it. Held: The email was capable of being a sufficient note or memorandum, but as the defendant’s name did not appear anywhere except in the address in the header this was insufficient to fulfil the statutory requirement.

Tenders A tender is a competitive offer to provide goods or services. Many businesses and other organisations will invite tenders to ensure that they get the best value for money. Some publicly funded bodies may be required to do so by law. Although the request for tenders is an invitation to treat, it may also be an offer by the advertisers to consider any offer submitted to them.

Blackpool & Fylde Aero Club v Blackpool Council (1990, CA) The Aero Club was invited by the council to tender for a concession to provide pleasure flights for the summer tourist trade. Although the club delivered its tender before the deadline, the council, due to an oversight, failed to clear its letter box and so the tender did not reach the appropriate committee in time to be considered. The Court of Appeal held that, as well as inviting tenders, the council’s request also implicitly contained a unilateral offer to consider any tender submitted by the deadline. The council was therefore in breach of this contract with the Aero Club which had been deprived of its chance to be the successful bidder.

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The termination of offers An offer, if not accepted, can be brought to an end in a number of different ways.

Death If the offeree dies the offer dies too. The death of the offeror terminates the offer if its terms require personal performance. An offer may survive if it can be performed by personal representatives.

Bradbury v Morgan (1862) During his life the deceased had made a standing offer to guarantee another man’s debt. The debtor failed to pay the creditor, who, not knowing of the death of the guarantor, wrote to claim his money. Held: the guarantor’s obligations could be satisfied out of his estate, because at the time he accepted the offer the creditor could not reasonably have known of the offeror’s death.

Refusal and counter-offer If an offer is rejected it ceases to exist. If offerees then change their minds and try to accept, they will in contractual terms be making a new offer. The same result is achieved by a counter-offer. This is an attempt to vary the terms of the existing offer to get more favourable terms, like a price reduction.

Hyde v Wrench (1840) The defendant offered to sell his farm for £1000. The claimant at first said that he would pay only £950, but after a few days said he would pay the full price. He heard nothing from the defendant. Held: there was no contract between the parties: the defendant had not accepted the offer from the claimant, who had destroyed the defendant’s original offer by his counter-offer of a reduced price. The claimant’s subsequent statement that he would pay the asking price could not revive the original offer. It was a new offer which the defendant never accepted.

If the offeree, while not accepting an offer, asks for further information, or tests out the ground to see if further negotiation is possible, this is not treated as a counter-offer; it, therefore, does not destroy the offer. Therefore in Stevenson v McLean (1880) an offer to sell iron at a certain price was not destroyed when the offeree enquired whether delivery and payment might be made in instalments. This was not a counter-offer of different terms, merely an enquiry as to whether the terms might be varied, which therefore did not destroy the original offer. 70

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Lapse of time An offer will cease to exist if not accepted within any specified time limit. Otherwise it will lapse if not accepted within a reasonable time.

Ramsgate Hotel Co. Ltd v Montefiore (1866) The defendant applied to buy some shares in June but heard nothing more until November when the company informed him that the shares were his.

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Held: the company’s delay in notification of the allotment of the shares had made the defendant’s offer lapse and the acceptance came too late to result in a contract.

Offerors are entitled to change their minds and withdraw offers at any time right up to the moment of acceptance. If, at an auction sale, you place the highest bid and the auctioneer is saying ‘going, going ...’ you still have time to shout that you are withdrawing your offer, as it will not be accepted until the auctioneer’s gavel hits the table (Sale of Goods Act 1979, s 57). However, if you do choose to do this, it might be a good idea to leave the auction room immediately. Notice of revocation is crucial; it is not effective unless the offeree knows of it. Usually the offeror will personally notify the offeree, but this is not essential as long as the offeree knew or reasonably should have known that the offer had been withdrawn. In Dickinson v Dodds (1876, CA) the defendant made an offer to sell property to the claimant, but sold it to a third party before the claimant responded. A mutual acquaintance of the buyer and the claimant told the claimant of the sale. This was held to be adequate notice. A reasonable person in the offeror’s shoes would have realised that since the property had been disposed elsewhere the offer was no longer open.

Real Life Horace offered to sell his grand piano to his neighbour Hilda, who said she was really interested but needed to think about whether she could afford it. Later on that day Frederick, a friend of Horace, came to visit and, hearing that the piano was for sale, said he would buy it and collect it the next day. In the morning Frederick came back with the money, a van, and a burly assistant. With Horace’s help they got the piano onto a trolley and wheeled it down to the van and loaded it up. Emmeline, Horace’s next-door neighbour, who is somewhat inquisitive, asked Horace what was going on and he told her. That evening Emmeline bumped into Hilda and told her what she had heard. As Dickinson v Dodds indicates, Horace’s offer to Hilda has been revoked, since reliable information even from a third party, not acting on the offeror’s instructions, is sufficient notice.

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Revocation

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A promise to keep an offer open for a certain time or to give someone ‘first refusal’ will not be legally binding unless the offeree gave some payment to the offeror in return for the favour. Otherwise the offeror is making only a gratuitous promise: giving something for nothing. Such a promise is not a contractual one, since it lacks consideration (see Chapter 5). In the scenario above, Horace might have lost a sale to Frederick if he had waited for Hilda to make up her mind, and then she might have come back and said she was not interested after all. The offeror is therefore free to withdraw (revoke) the promise at any time before the offer is accepted. In Routledge v Grant (1828) the defendant offered to buy the claimant’s house, promising that he would keep the offer open for six weeks. It was held that he could withdraw the promise at any time before the offer was accepted, as his promise was merely gratuitous. If the offeree does pay for the offer to be held open, a legally binding option is created. This means that the offeree has a contract that allows time to choose whether or not to accept the offer. This is different from putting down a deposit on goods or land. An option agreement gives you time to choose whether or not to buy, whereas the deposit is evidence that a contract to purchase has been made. It would obviously be unjust to apply the ordinary rules of revocation to unilateral offers, for two reasons: 1 Notice. A unilateral offer is often made to the world at large. If the offeror decides to revoke such an offer, it would be virtually impossible to notify everyone who saw it. Provided the offeror takes reasonable steps to give notice, this will be sufficient. Putting another advertisement in the same newspaper which carried the offer would clearly be adequate. 2 Incomplete acceptance. Acceptance of a unilateral offer always involves the performance of an act. If an offeree has begun but not completed the acceptance of a unilateral offer, it would be unjust to allow the offeror to revoke the offer. Revocation may therefore not be effective if the offeree is already in the process of accepting a unilateral offer.

Errington v Errington & Woods (1952, CA) A father bought a house and promised his son and daughter-in-law that it would become theirs if they paid all the mortgage instalments. Held: although his offer would technically be accepted only when the last payment had been made, the father’s promise was irrevocable as long as the payments were kept up. While the payments continued it would be unjust for the offer to be revoked.

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The acceptance The offeree, by acceptance, agrees to be bound by all the terms of the offer. To be legally binding, such acceptance must fulfil three rules: 1 it must be a ‘mirror image’ of the offer; 2 it must be firm; 3 it must be communicated to the offeror.

Acceptance must be a ‘mirror image’ of the offer

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Butler Machine Tools Ltd v Ex-Cell-O Ltd (1979, CA) The claimants, on their standard terms, offered to sell machine tools to the defendants. These terms named a price but allowed the claimants to vary this on delivery. The defendants replied with their terms, which specified a fixed price and required the claimants to return an attached acknowledgement slip indicating that they were prepared to supply the defendants’ order on these terms. The claimants did so, but when the goods were delivered they tried to claim that the price could be increased. Held: the claimants’ offer had not been accepted by the defendants: their reply was a counter-offer accepted by the claimants when they returned the slip. The contract was on the defendants’ terms and only the fixed price was payable.

Acceptance must be firm Conditional acceptance is not binding. An acceptance containing the words ‘subject to contract’ is not generally a valid acceptance and use of this phrase is normal practice in sales of land. The parties will not be legally bound to each other until exchange of contracts takes place. This is meant to assist buyers by giving them time to carry out surveys and searches before deciding to commit themselves. It can also mean that the seller is free to sell to another buyer who is prepared to offer more money in the meantime. Such ‘gazumping’ may cause financial loss to the first buyer, who may have spent money on legal and survey fees and is then left without means of redress against the seller, since there is as yet no binding contract with the seller. However, the intention of 73

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The offeree must be agreeing to all the terms of the offer and not trying to introduce new terms. In Jones v Daniel (1894) the offeree responded to an offer by submitting a draft contract which included some new terms. This response was held to be a counteroffer, not an acceptance. Where two businesses are negotiating a contract, they may each wish to contract on their own standard terms (pre-set terms not open to negotiation). The offerors present their standard terms, but the offerees, instead of accepting on those terms, reply with their own set of standard terms. This is sometimes called ‘the battle of the forms’.

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the parties is paramount and exceptionally the court may decide that, despite its provisional appearance, it is outweighed by other factors and valid acceptance has taken place. In Branco v Cobarro (1947, CA) a written agreement described as ‘a provisional agreement until a fully legalised contract is drawn up’ was held to be a valid acceptance, since it completely reflected all the terms already agreed between the parties.

Acceptance must be communicated The law relating to communication involves a number of different rules.

Communication is effective only if made by an authorised person

Powell v Lee (1908) The claimant was notified that his job application had been successful by a member of an appointments board, which then decided to give the job to someone else. Held: the person who had told the claimant of his success had not been authorised to do so and therefore acceptance had not been effectively communicated.

Methods of communication Conduct

Brogden v Metropolitan Railway Co. (1877, HL) Mr Brogden had supplied coal to the railway company for some time, when the company suggested that they should regularise their arrangements with a new contract. The draft contract was sent to Brogden who added certain terms, including the name of an arbitrator. He then marked it ‘approved’ and sent it back to the company. He heard no more but the company continued to order coal, which Brogden supplied on the terms of the draft agreement. Held: Brogden’s amendments to the draft contract amounted to a counter-offer which had been accepted. The company’s intention to assent was in itself insufficient to be acceptance. It became sufficient only once Brogden knew of it. Here the company’s conduct evidenced acceptance, either when it placed the first order, or when it accepted the first delivery.

Communication is, therefore, effective only when it reaches the offeror or the offeror’s place of business. Commercial practice may enable the court to interpret conduct in relation to the making of offer and acceptance. Thus in Confetti Records v Warner Music UK (2003) the sending of an invoice together with a music track was deemed to be an 74

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offer by Confetti to sell the material to Warner to be marketed. By producing an album containing the track Warner accepted the offer. However, only unequivocal conduct will make the acceptance binding:

Inland Revenue Commissioners v Fry (2001) Mr Fry owed the Revenue £113 000 and sent a cheque for £10 000, with an accompanying letter stating that this was all that he could raise and that it should be regarded as full and final settlement of the debt. The Revenue cashed the cheque on receipt and the case worker to whom the letter was forwarded subsequently phoned Mr Fry to tell him that the sum could either be treated as part payment of his debt, or he could have the money back.

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Verbal communication Acceptance is effectively communicated only when the offeror has received notice of it. In a face-to-face situation it will usually be immediately evident if any communication problems have occurred. However, if the parties cannot see each other this may be more problematic; acceptance by telephone is held to be effective only on being heard by the offeror. The courts have extended this principle to telex transmissions. In Entores Ltd v Miles Far East Corp. (1955, CA) the Court of Appeal made it clear that acceptance by telex should be treated like acceptance by telephone: instantaneous and effective on being received.

Brinkibon Ltd v Stahag Stahl und Stahlwarenhandels GmbH (1983, HL) The House of Lords suggested (obiter dicta) that telex messages transmitted when the receiver’s office was closed would be effective only once the office had reopened.

The Brinkibon ruling was applied in Mondial Shipping and Chartering BV v Astarte Shipping Ltd (1995) where it was held that a telex message sent just before midnight on a Friday was communicated at 9 a.m. the following Monday when the receiver’s office opened for business. When developing such rules the courts are guided by the ‘reasonable expectations of honest men’ in the context of accepted commercial practice. In Entores it was stressed that where it was the fault of the offeror that the message was not received, due perhaps to lack of ink in the teleprinter, the offeror would still be bound, as the offeree 75

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Held: cashing the cheque gave rise to no more than a rebuttable presumption of acceptance and here the presumption had clearly been rebutted. No reasonable person would believe that the banking of the cheque indicated intention to be bound by the terms of the offer. The Revenue’s administration system would not be likely to permit a contract, under which it gave up its rights to substantial sums of money, to be concluded in this way.

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would reasonably expect successful receipt. This principle, generally applied by the courts, enables objective assessment of the parties’ behaviour from which it can be determined whether the intention to offer or accept is adequately demonstrated.

Electronic communications As yet there are no reported cases involving communication via fax, or answerphone. Using the reasonable expectations approach, faxes are likely to be treated like telex messages. It can probably be successfully argued that messages left on answering machines are not communicated until, like any telephone message, the recipient actually hears them. It is, after all, immediately evident to the sender that the message is not going to be transmitted at once. Emails have implicitly been accepted by the courts as a valid means of communication of acceptance but without any ruling on when communication becomes effective (see Nilesh J. Pereira Fernandes SA v Mehta (2006) above at page 69). It may be reasonable to argue that since, once they have been sent, arrival may well be instantaneous but delays may occur in transmission via the server, perhaps here communication should be deemed to exist once the message is capable of being downloaded to the receiver’s mailbox. Where a contract is made on the Internet, the website details of goods appear to be an invitation to treat. It would seem that the customer communicates the offer by placing the order, entering name, address and credit card details and transmitting this information to the seller with a click on the relevant button. The seller does not accept until it has approved the customer’s credit card details and communicates acceptance by sending a message confirming that the order has been or will be dispatched. This would reflect the E-Commerce Directive 2000/31/EC, Article 11 which states that electronic orders/acknowledgements of orders ‘are deemed to be received when the parties to whom they are addressed are able to access them’.

The post rule The post rule provides an exception to the usual communication rule. In the nineteenth and early twentieth centuries the only method of communication for parties contracting at a distance from each other was the post. In the milestone case of Adams v Lindsell (1818) it was held that once a letter of acceptance is posted, a contract comes into existence immediately. The postal rules were later extended to cover telegrams. The rules were clarified further by Household Insurance v Grant (1879, CA) which held that communication of acceptance by post is effective even if a letter is delayed in the post or fails to reach the offeror, as long as this is not due to some fault of the offeree’s: for example, an incorrect address.

Worth thinking about? Judges always have a reason for changing the law. Why do you think the post rule was developed? Suggested solutions can be found in Appendix 2.

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Only postal acceptance produces an instantaneous legal effect: a postal offer or revocation is effective only on receipt.

Byrne v Van Tienhoven (1880) 1 October: 8 October: 11 October: 15 October: 20 October:

The defendant posted an offer from Cardiff to the claimant in New York. The defendant changed his mind and posted a letter of revocation. The defendant’s offer arrived and the claimant sent a telegram of acceptance. The claimant affirmed his acceptance by letter. The letter of revocation was received by the claimant.

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It has always been possible for offerors to avoid the postal rules either by specifying a different means of communication, or by stating that they would not be bound until receipt of an acceptance letter. Even where an offeror specifies nothing to this effect, the courts may be prepared to imply such an intention.

Holwell Securities v Hughes (1974, CA) The offeror had granted an option to the offeree concerning the purchase of some land, which had to be exercised by ‘notice in writing’. The claimant’s letter of acceptance was posted before the deadline but failed to reach the offeror before the deadline expired, though this was not the claimant’s fault. Held: no contract resulted from the postal acceptance. The postal rule was implicitly excluded by the offeror, who, by requiring notice in writing, had indicated that for communication to be effective it must actually receive the letter of acceptance.

Today the postal rules do not play an important part in the law of contract, though they continue to feature in exam papers. Parties contracting at a distance now generally have much faster and more reliable means of communication available to them. Even where the parties choose to use the post, it is very common for offerors to state that no contract will result until they receive an acceptance.

The offeror cannot waive the communication rule In a bilateral contract situation offerors cannot bind offerees by saying that they will assume acceptance unless the offerees tell them differently. The communication rule ensures that an offeree is not pressurised into acceptance.

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Held: a contract was formed on 11 October when the claimant mailed his telegram of acceptance. The revocation was not communicated to the claimant until 20 October and was, therefore, too late to be effective.

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Felthouse v Bindley (1862) The claimant offered to buy a horse from his nephew, John, who was selling up all his farm stock. The claimant said that he would assume John’s acceptance unless told otherwise. Intending to accept, John instructed the auctioneer to withdraw the horse from the sale, but by mistake the auctioneer sold it. The claimant sued the auctioneer in tort. Held: The claimant’s action failed because he was unable to prove that he was the horse’s owner. Since John had not communicated his intention to accept to the claimant, there was no contract under which ownership of the horse could pass. The auctioneer had not disposed of the claimant’s property. When the sale took place the horse still belonged to John.

In a unilateral contract acceptance and performance constitute the same act, so no prior communication of acceptance is practicable. If you see a notice offering a reward for the return of lost property you will be able to accept only if you find it and actually return it, thereby performing the act for which the reward was promised. You cannot be refused it because you have not given advance notice.

The offeror may expressly require a particular method of communication The court will usually be prepared to treat any reasonable method of communication as effective. Where no mode is specifically requested, the mode of offer and the nature of the subject matter of the contract may indicate suitable methods of response. For example, a telephone offer of perishable goods would necessitate a swift means of communicating acceptance.

Chapter summary Formation of a simple contract requires the following factors to be present: Agreement (offer and acceptance).

An offer may be bilateral (a promise in return for a promise) or unilateral (a promise in return for an act).

Bargain (consideration).

An invitation to treat or merely negotiating statement is not an offer because it does not indicate finality or intention to be bound.

Intention to create legal relations. Writing not essential unless required by statute. Offer: The final terms on which the offeror is prepared to contract which becomes effective once received by the offeree.

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An offer may be revoked up until the time of acceptance. An offer will lapse unless accepted within a stipulated or reasonable time.

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Acceptance: Acceptance is only binding in law if it is firm and completely reflects the offer terms. Any attempt to vary the terms may amount to a counter-offer.

Determining the legal existence of offer and acceptance: the court interprets the behaviour of the parties objectively in accordance with ‘the expectations of reasonable men’.

It must be communicated. This usually requires receipt by the offeror, but exceptionally a letter of acceptance is binding once posted.

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Acceptance: unconditional assent to the terms of an offer. Bilateral offer: a contractual promise of performance of an act in return for the other party’s promise of performance. Consideration: money/goods/services/land representing the bargain element of the contract. Counter-offer: an offer made in response to an existing offer. Intention to create legal relations: the parties’ intention to make their agreement legally binding. Invitation to treat: encouragement to make an offer, usually by advertisement of some kind. Offer: a full clear statement of terms on which the maker is prepared to do business with the person(s) to whom the offer is communicated. Offeree: the recipient of the offer. Offeror: the maker of the offer. Option: a promise to allow an offeree time to consider doing business on the terms of a preexisting offer. Parol: see simple/parol contract (below). Post rule: the default rule governing acceptance by post which is that the acceptance is binding from the moment of posting. Reasonable expectations of honest men: the objective standard by which the court decides whether a party’s conduct evidences sufficient intention to be contractually bound. Simple/parol contract: a contract that does not need to be in the form of a deed to be valid. Subject to contract: a provisional acceptance, prior to a contract being drawn up. Tender: a competitive offer (bid) to provide goods or services. Unilateral offer: an offer of a promise in return for the performance of an act.

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Key terms

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Quiz 4 1

Does an offer exist in the following circumstances? (a) Joshua puts a teddy bear wearing a price ticket in his shop window. (b) Ruth distributes flyers stating ‘Cheap Offer: 10% off the cost of all our pizzas’. (c) Mary advertises a reward of £50 for the return of her lost bracelet. (d) Martha returns Mary’s bracelet and then discovers that a reward was offered. (e) Peter offered to sell his car to Esther for £3000; Esther told him she would pay only £2500. (f) Elizabeth offered to sell her fridge-freezer to Paul for £100. He asked her to give him three days to decide. The next day she sold the freezer to Jacob.

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Has a valid acceptance resulted in the following situations? (a) John offers to sell potatoes to Thomas, who replies that he will take them if he can raise the money. (b) Eve offers to sell apples to Matthew and tells him that she will assume that he wants to buy them unless he tells her to the contrary by ten o’clock on Saturday morning. The deadline has now passed but Matthew has not been in touch. (c) Luke sent a letter to Michael offering to sell an antique clock. Michael replies accepting, but his letter is lost in the post. (d) Susanna offered by telephone to rewire Antony’s house. He accepted, but Susanna did not hear because the line went dead. Answers to all quizzes can be found in Appendix 2.

Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions. Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) Carlill v Carbolic Smoke Ball Co. Ltd [1893] 1 QB 156, CA Blackpool & Fylde Aero Club v Blackpool Council [1990] 3 All ER 25, CA Entores Ltd v Miles Far East Corporation [1955] 2 All ER 493, CA Holwell Securities v Hughes [1974] 1 All ER 161, CA

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Web activity Please go to: www.carbolicsmokeball.co.uk to read the law report, see a full colour reproduction of the famous advertisement with testimonials and find out what a smokeball actually looked like.

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Iris made an offer to sell her piano to Diana for £500 on Monday. Diana replied: ‘I will buy it if I can raise the money.’ Iris promised that she would not sell to anyone else before Saturday, and added that Diana could collect the piano any time before noon on Saturday. On Wednesday, Diana phoned and left a message with Iris’s daughter, Athena, saying that she had got the money and would come to collect the piano on Saturday morning. Athena forgot to pass on the message. On Thursday, Iris was visited by Juno who said that she would pay £600 for the piano. Iris accepted this offer. Later that day Iris posted a letter to Diana telling her that she could not have the piano. Mercury, the postman, delivered it to the wrong address and Diana, who never received the letter, appeared with a hired van to collect the piano at ten o’clock on Saturday morning. Advise Iris of her legal position. (Some hints on answering problem questions, including an analysis of the above assignment, can be found in Chapter 26.)

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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Assignment 3

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chapter 5

The law of contract: consideration, intention and privity

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I n t ro d u c t i o n Contracts are essentially commercial agreements: they are about striking bargains, or achieving what is sometimes called ‘mutuality’. Both parties stand to gain materially from the transaction: each receives a ‘consideration’. Where one party agrees to do something for the other without anything being promised in return, that party is said to be making a ‘naked’ or ‘gratuitous’ promise. A legally binding contract cannot result from such a promise, only a moral obligation. It is quite possible to find agreements in which the elements of offer, acceptance and consideration can be identified, but the agreement will not be binding as a contract unless that is deemed to be the parties’ intention. When they entered into the agreement they may not have intended that failure to perform the agreement would make them liable to legal sanctions for breach of contract. A contract may be made for the benefit of a third party who does not contribute consideration but the common law rule of privity of contract generally prevented him or her from enforcing it. This is now mitigated by the Contracts (Rights of Third Parties) Act 1999.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to:

Define consideration

Recognise the circumstances when valid consideration exists

Describe the operation of the promissory estoppel doctrine

Appreciate the characteristics of agreements which demonstrate intention to create legal relations

Explain how the Contracts (Rights of Third Parties) Act 1999 has impacted on the doctrine of privity of contract.

Photo: Redsnapper/Alamy

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Consideration Consideration has been defined by the courts in different ways. In Currie v Misa (1875) it was held to constitute a benefit to one party or a detriment to the other. Generally it is easy to analyse contracts on this basis. When you buy a DVD recorder from a shop, the benefit you receive is the DVD recorder and the detriment is the money you pay the shop. The shop clearly enjoys a corresponding benefit and suffers a corresponding detriment in taking your money and parting with the DVD recorder. In Dunlop v Selfridge (1915, HL), the House of Lords defined consideration in terms of the price by which one party bought the other party’s act or promise. This is also clearly reflected in the example of the sale of the DVD recorder.

Executory and executed consideration Executory consideration A binding contract may be formed by the exchange of promises to be carried out at a later date. If you order goods which are to be paid for on delivery, a binding contract results on your order being accepted. Failure to deliver the goods to you would be a breach of contract. The consideration in such a contract consists of the mutual promises and is described as ‘executory’ because the promises have not yet been executed (performed).

Executed consideration Sometimes no obligation to pay arises unless or until another party has executed their consideration. For example, if someone advertises a reward for the safe return of a lost cat, that person is making a unilateral promise to pay money that will become binding on the performance (execution) of an act (the return of the cat). The consideration provided by the person who returns the cat is called ‘executed consideration’.

The rules governing consideration Consideration must not be past The act claimed to represent consideration for another party’s promise to pay must not precede that promise, or it will be treated as past consideration and the promise will be merely gratuitous.

Real Life Horace, knowing that his elderly neighbour, Bertie, is concerned about the state of his garden, offers to clear it up for him. This occupies Horace for most of the day, and Bertie is so pleased with the result that he promises to pay Horace £15 for his trouble. If Bertie fails to pay, Horace will not be able to sue for breach of contract as Bertie’s promise to pay was made after the work was completed. The work represents past consideration and, therefore, the promise to pay is merely gratuitous.

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To be contractually binding it must be shown that a promise to pay preceded the act so that the promise and act form one undivided transaction. The principle is clearly illustrated in the following case:

Re McArdle (1951, CA) A house was left by Mr McArdle to his wife for life. On her death it was to be sold and the proceeds divided equally between the children of the marriage. The wife of one of the children paid for home improvements at a cost of £488. When the work had been done all the children agreed that she should recover this sum from the proceeds of the eventual sale. After Mrs McArdle died the validity of this agreement was disputed.

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There is an exception to this rule when a subsequent promise is enforceable. Valid consideration may be held to exist in the absence of an express prior promise to pay provided that: 1 the act was done in response to a specific request; and 2 the situation was one where payment would normally be expected.

Re Stewart v Casey (Casey’s Patents) (1892, CA) An employee contributed many hours of his own time to the development of an invention for his employers at their request. When the work was completed, the employers promised that they would pay him a share of the profits once the invention was patented. Held: the employers were bound by the promise as the employee had done the work at their request, and the nature of their relationship implied that future payment would be made.

The subsequent explicit promise to pay in such situations is seen as an affirmation of an implied promise which accompanied the request that the work be carried out.

Consideration must move from the promisee This rule prevents a party from enforcing a contract unless he or she has contributed consideration. However, a number of exceptions exist under common law and statute and further reform has resulted from the Contracts (Rights of Third Parties) Act 1999 (see below at page 111).

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Held: no valid contract existed since the home improvements were past consideration; they had been carried out before any promise to pay had been made.

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Consideration must be sufficient Consideration must be of material value, capable of assessment in financial terms. Usually the financial nature of the consideration is obvious where goods, land or money is involved. Any legal right has financial value. Settling a case out of court involves a contract under which one party agrees not to sue the other provided that the other pays an agreed sum of compensation. The consideration for the compensation is the promise not to sue. In Alliance Bank v Broome (1864) a bank was held to have provided consideration, for the defendant’s promise to give security for a loan, by promising not to take action to recover it.

White v Bluett (1853) A son agreed not to bore his father by nagging him to make a will in his favour and in return his father agreed to release him from a debt. Held: The father was not bound by his promise as the son had not provided valid consideration. He had no right to dictate how his father disposed of his property, so he had not given up anything of material value.

Note that consideration may be sufficient without being adequate. Provided the alleged consideration is of financial value, it is irrelevant that it is not an adequate return. The courts are not interested in whether the parties have made a good bargain, but only in whether they have made a bargain at all. Therefore, proof of financial value, however minute, will be enough to make consideration sufficient.

Thomas v Thomas (1842) A widow was promised a house in return for a ground rent and promising to keep the property in good repair. Held: An annual rent of £1 was held to be sufficient consideration for the promise.

Advertising campaigns frequently offer to supply goods in return for wrappers, packet tops or vouchers cut from relevant product wrapping. If you comply with what is asked, then a binding contract results and you are entitled to the tea towel, cuddly toy or other delight being offered. So in Chappell v Nestlé & Co. Ltd (1960, HL) three chocolate wrappers were held to constitute valid consideration entitling the sender to pop music recordings. Nestlé derived a clear economic benefit from an increase in sales. It was irrelevant that the wrappers would be thrown away on arrival. Sufficiency usually involves taking on some new obligation in return for the other party’s promise of payment. Performing an existing legal duty does not generally amount to sufficient consideration. 86

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Collins v Godefroy (1831) The claimant was a key witness at a trial and was under a court order to attend. Failure to do so would have made him guilty of the crime of contempt of court. The defendant was a party to the proceedings; because the claimant’s attendance was important to him, he promised to pay the claimant if he would attend. Held: the defendant’s promise of payment was not contractually binding. The claimant had not provided sufficient consideration merely by promising to perform his existing legal duty.

Stilk v Myrick (1809) Two sailors deserted from a ship in the course of a voyage. The captain promised the remainder of the crew that he would pay a bonus to each man if they got the ship home to England from Scandinavia. Held: this promise was not binding. Crew members were required by their contracts to cope with the normal difficulties of a voyage, which in those days included crew shortages of this kind. Therefore, there was insufficient consideration to make the captain’s promise enforceable.

The court’s unwillingness to enforce promises of this kind generally results from a concern that the promisee has exerted economic duress – blackmailed the promisor into offering extra payment. This topic is explained in Chapter 7. The court may take a more generous attitude if satisfied that the public interest is not adversely affected and that enforcing the promise would produce the fairest outcome. The court may justify such a decision in one of two ways: 1 By finding that the promisee has exceeded the scope of his or her legal duty. The excess represents the consideration.

Hartley v Ponsonby (1857) The facts of this case are similar to those in Stilk v Myrick, but here the depletion of the crew and the length of the journey were so great that the crew’s existing contract of employment was discharged. Held: by getting the ship home the crew effectively were taking on a new set of duties and thus providing sufficient consideration for the captain’s promise of more pay.

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In a case like this the claimant is effectively promising the defendant that if the claimant pays him money he will not commit a criminal offence, and such agreements are treated as being against public policy (not in the public interest). Similarly, where two parties have made a contract, a subsequent promise of additional payment to encourage performance is not a binding contractual promise. The promisee is already contractually bound to perform and is therefore providing no fresh consideration.

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Glasbrook Bros v Glamorgan County Council (1925, HL) The defendant mine owners, fearing vandalism of their premises during an industrial dispute, promised that if the police authority provided a full-time guard, they would make a donation to a police charity. Held: this promise was binding, as the police could have fulfilled their legal duty by periodic inspection of the premises: the full-time guard exceeded this and was therefore sufficient consideration.

2 By finding that the promisee, in carrying out the legal duty, has actually conferred a benefit on the promisor or enabled him or her to avoid some material disadvantage.

Williams v Roffey Bros (1990, CA) Roffey was a builder who had a contract to refurbish a building for a housing association. This contract contained a delay clause under which Roffey was required to pay substantial sums if the work was not finished on time. Roffey sub-contracted carpentry work to Williams, who later ran into financial difficulties and told Roffey that because of this he would be unable to continue. Roffey promised him payment of extra money to complete the contract on time. He then refused to honour this undertaking arguing that Williams was merely doing what he had originally contracted to do. Held: Roffey’s promise was binding, since by securing the completion of the contract he was obtaining a benefit, or at least avoiding a burden. He avoided having to pay the delay costs to the housing association. He had freely entered into the agreement and not been forced by economic duress.

In making this decision the Court of Appeal was breaking new ground judicially, but the ruling reflects current commercial practice. Stilk v Myrick is not overruled by Williams v Roffey Bros. It must be decided on the facts of a case which decision will apply.

Worth thinking about? In what ways can Williams v Roffey be distinguished from Stilk v Myrick? Suggested solutions can be found in Appendix 2.

The Williams v Roffey principle was limited and clarified by the Court of Appeal in the following case:

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Re Selectmove (1995, CA) Selectmove owed arrears of tax to the Inland Revenue which threatened to start liquidation proceedings. Selectmove negotiated with a tax inspector and stated that it would pay all future tax as and when it fell due and that it would pay off all arrears of tax at £1000 a month. The tax inspector said that if Selectmove heard nothing more it could assume that this plan was agreeable to the Revenue. Later, the Revenue then started liquidation proceedings. Selectmove claimed that the Revenue was bound by the tax inspector’s agreement since, under the Williams v Roffey principle, it obtained a benefit or at least avoided a disbenefit. If the company went into liquidation the Revenue might not acquire full repayment of the tax arrears and would not get the benefit of future tax payments.

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Part payment of debt is not sufficient consideration

The rule in Pinnel’s Case (1602) A promise by a creditor to accept less than the full sum owed does not discharge the debtor from the legal obligation to pay the balance.

The rule in Pinnel’s case is illustrated by the following example:

Real Life Horace owes Josephine £50, but he is so hard up that he can pay her only £35 when the date of repayment arrives. She can still pursue him later for the £15 even if she agrees that she will take the £35 in full settlement. This looks unfair, but if you analyse Josephine’s promise in terms of the rules of consideration you can see the legal logic, if not the moral justice, of the outcome. Horace, by repaying only part of what he owes, obtains a benefit (£15) but gives nothing to Josephine in return. Josephine loses £15 from their agreement. Horace provides no consideration and so Josephine’s new promise is not contractually binding; it is merely a gratuitous promise.

There are some exceptions to this rule. The debt will be discharged by part payment if the creditor requests: 1 part payment at an earlier date; or 2 part payment at a different place; or 3 some goods or other material benefit to accompany the part payment. 89

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Held: promising to carry out an existing duty can only be binding under Williams v Roffey if the duty is to perform an act, not just to pay money. The rule in Pinnel’s case (below) applies to part payment of debt.

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In these situations the debtor is providing some consideration by doing something different at the creditor’s request. For example:

Real Life Horace did building work at James’s delicatessen for £1000. When payment was due James was unable to pay in full, so Horace agreed to take £900 plus £100’s worth of smoked salmon for his parent’s forthcoming silver wedding anniversary celebration.

Part payment by a third party in return for a promise from the creditor not to pursue the original debtor for the balance also discharges the whole debt. An agreement (composition) between creditors has a similar effect. It is common business practice for the multiple creditors of a debtor to agree that they will each accept a proportionate repayment of their debts. An individual creditor cannot renege on this contract to pursue the balance of his or her debt as this would be a fraud on the other creditors. A form of such an agreement, commonly known as an Individual Voluntary Arrangement (IVA) was introduced and regulated by the Insolvency Act 1986. These are brokered by finance businesses for a commission and allow debtors to repay a proportion of their debt to their creditors over a specified period which is usually five years. In recent years the number of people dangerously in debt has grown and IVAs have become very popular as an alternative to bankruptcy. (See ‘In the news’.)

In the news IVA controversy Accountants KPMG said that there has been a huge growth in the use of IVAs since 1998 when there were under 5000. The annual total in 2006 was 45 000, with the average IVA debtor owing £52 000 but seeking to repay only 39 per cent of this sum. Setting up these arrangements has become an industry, with many firms getting involved at an average fee of £7000. Some providers have been heavily criticised for making unrealistic promises about the performance of their products. Some portray IVAs as a universal panacea for debt, failing to point out that they adversely affect credit records, and that inability to maintain payment can still result in bankruptcy. Concerns about mis-selling led the Office of Fair Trading to order 17 firms selling IVAs to review their advertising in January 2007 and to produce evidence of conformity with OFT guidelines within four weeks. James Ketchell from the Consumer Credit Counselling Service (CCCS) stressed that IVAs are not the only answer for people struggling with debt and are not generally suitable for the huge majority of people in financial difficulty. CCCS advised 70 000 people in 2006, but in only 3 per cent of these cases was an IVA the most appropriate option. The remainder were better served by a debt management scheme or an application for bankruptcy. (Sources: Press releases from: KPMG, 05/05/2006; OFT, 17/01/06; Consumer Credit Counselling Service, 30/01/2007; and Guardian article, 30/01/2007.)

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The cases of Re Selectmove (1995) (above) and Re C (A Debtor) (1994), indicate that the Court of Appeal is not prepared to allow the principle in Williams v Roffey to validate agreements to pay less than the agreed sum, rather than more. This would otherwise undermine the rule in Pinnel’s case.

Promissory estoppel

Central London Property Trust v High Trees House (1947) The defendants owned a block of flats on land leased to them by the claimants. By September 1939, many flats had become vacant due to outbreak of war. Consequently, the defendants were having difficulties paying their ground rent. The claimants agreed that they would accept reduced payments. The defendants continued to pay the reduced rent even when the flats refilled and the war was over. The claimants brought a test case claiming arrears of rent for the last two quarters of 1945 (by which time the war had ended). Held: The claimants were found to be entitled to the arrears they claimed, but it was also held (obiter dictum) that had they claimed for arrears prior to the end of the war this would have been refused. It would be unfair to allow them to go back on their promise on which the defendants had naturally relied. The claimants’ gratuitous promise operated to suspend their rights to full payment while the extenuating circumstances in which the promise had been made continued to operate.

This obiter dictum (persuasive ruling) from a then youthful Mr Justice Denning has been applied by the House of Lords. In Tool Metal Manufacturing Co. Ltd v Tungsten Ltd (1955) a gratuitous promise, to suspend rights to royalty payments on a patent during the war, was held to be a good defence to a subsequent claim for such payments. However, although this principle has been much discussed by the Court of Appeal and the House of Lords in subsequent cases, it has been used very little and its scope is far from clear. Two elements are certain: 1 It can operate only as a defence. In High Trees the defendants could not have sued on the claimants’ promise, but it would have been a good defence against the claimants if they had tried to enforce their original contract rights for the period in which they had been suspended. 2 It is an equitable principle. The court will not grant an equitable remedy unless it will produce a just result for both parties; parties seeking such a remedy must show that they have behaved morally as well as legally. 91

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Promissory estoppel is an equitable defence which may be relevant in part-payment situations. Under this principle, parties who gratuitously promise that they will not enforce existing contractual rights may lose their entitlement to do so if it would be unfair to allow them to go back on their promise; they are prevented (estopped) from breaking the promise. This defence was developed in the following case:

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D & C Builders v Rees (1965, CA) Mrs Rees persuaded the builders, whom she knew to be in financial difficulties, to accept payment of £300 in full settlement of a debt of almost £483, by telling them that they would otherwise get nothing. Held: it would not be equitable to allow their promise to be used as a defence against them, given that Mrs Rees had effectively forced the builders into accepting the reduced sum.

Intention to create legal relations In determining whether the parties intend their agreement to be legally binding, the courts are guided by two presumptions (intention to create legal relations): 1 parties to a domestic or social agreement do not intend to be legally bound; 2 parties to a business agreement intend to be legally bound. These are presumptions only and can be rebutted (disproved) by sufficient evidence to the contrary.

Domestic and social agreements The courts believe that family members and friends do not generally intend agreements, made merely for their mutual convenience, to be legally enforceable. Property rights between family members are generally adequately covered by other areas of the law. Unless there is clear evidence of a commercial transaction – for example, the sale of a car between family members – an intention to be contractually bound will not be presumed.

Balfour v Balfour (1919, CA) Held: no intention to create legal relations existed in an agreement under which a husband working abroad promised to pay maintenance to his wife in England.

The courts take a different view if the couple do not intend to continue in the marriage. In Merrit v Merrit (1970, CA) a contractual relationship was held to arise from a postseparation maintenance agreement. Car pool agreements may involve the necessary intention:

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Albert v Motor Insurers Bureau (1971, HL) Held: if lifts are provided on a regular and systematic basis under which drivers anticipate payment, an intention to create a legally binding relationship is present.

Even a ‘fun’ transaction may implicitly contain a more formal intention.

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Simpkins v Pays (1955, CA)

Held: the claimant should succeed since the parties demonstrated sufficient intention to be legally bound. This was more than just a friendly agreement. It was a joint enterprise to which each of the parties contributed financially in the expectation of sharing prize money.

Exam tip: If the question describes parties in a problem as friends or family members, this may be to nudge you into mentioning the issue of intention to create legal relations.

Business agreements In the world of business, the presumption that agreements are intended to have legal consequences means that an explicit indication of lack of intention to create legal relations is necessary.

Rose & Frank Co. v J.R. Crompton & Bros (1925, HL) The claimant was a US company, selling carbon paper, and it agreed to permit the defendant, an English company in the same line of business, to market its product in the USA. The wording of the agreement stated that it was not ‘a formal legal agreement and shall not be subject to legal jurisdiction in the law courts either of the United States or England, but it is only a definite expression and record of the purpose and intention of the parties concerned to which they each honourably pledge themselves’. The defendant subsequently breached the agreement and claimed that it did not amount to a binding contract. Held: this clause was effective to exclude intention to be legally bound as it was clear and specific.

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The claimant lodged in the defendant’s boarding house. Every week she, the defendant and the defendant’s granddaughter entered a fashion competition in a Sunday newspaper. They took it in turns to pay the entry costs and postage and agreed that any winnings should be divided equally. One week their entry, sent in the defendant’s name, won £750 but she refused to pay the claimant her share. The claimant sued in breach of contract and the defendant argued that no legally binding relationship had been intended in the transaction.

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Next time you see an advertisement for a competition, check the small print and you will usually find that it contains similar words. In Jones v Vernons Pools (1938) it was held that no legally binding contract was created between punter and pools company: the entry coupon stated clearly that the relationship between the parties was ‘binding in honour only’.

Privity of contract Sometimes a contractual situation may arise where one party (promisor) agrees with another (the promisee) to provide a benefit for a third party. From your study of consideration earlier in this chapter, you may remember that parties who have not contributed consideration to a contract cannot usually sue on it if it is breached. This is because they are not full parties to the contract: in the rather archaic language still used by lawyers, they are not privy to the contract, or there is no privity of contract between the parties. Thus the beneficiary cannot sue if the contract is breached.

Tweddle v Atkinson (1861) William Tweddle was engaged to marry Miss Guy. The fathers of the happy couple contracted that they would each put up a sum of money when the marriage took place, but Mr Guy died before making payment. Held: William had no right to sue Mr Guy’s estate for the money since he had provided no consideration for the promise and was merely a beneficiary of the contract. As a mere beneficiary, William was not privy to the contract: he was not truly a party to it because he was not contributing to the consideration.

Similarly, the burdens of a contract cannot be enforced against a party to whom no consideration has been promised.

Dunlop Rubber Co. Ltd v Selfridge (1915, HL) Dunlop supplied tyres at a discount (less than list price) to Dew & Co., who agreed not to resell below list price to trade buyers unless those buyers also agreed not to resell below list price. Dew supplied Selfridge, who breached the resale price agreement. Dunlop tried to take action against Selfridge. Held: Dunlop could not sue Selfridge, as there was no privity of contract between them: Dunlop had given no consideration to Selfridge in return for the promise to stick to the resale price. (Any action could only be taken against Selfridge by Dew for breach of the contract between them.)

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Exceptions to the rule of privity To prevent injustice, a number of exceptions to the rule have been acknowledged to enable beneficiaries to enforce their rights.

Shanklin Pier Ltd v Detel Products Ltd (1954) Detel advised Shanklin Pier Ltd that their paint was suitable for maritime use and would last for at least seven years. Shanklin Pier Ltd contracted with a decorating firm to paint the pier; a term of the contract required the decorators to buy Detel’s paint for the purpose. The paint began to peel off within three months. Held: Shanklin Pier Ltd could successfully sue Detel Products on a collateral contract which was linked to the main contract between Shanklin Pier Ltd and the decorating firm. Detel had made promises about the quality of their paint and Shanklin Pier had provided consideration for this promise by requiring their decorators to use it.

6 Contracts for the benefit of a group. Where a contract to supply a service is made in one person’s name but is intended to benefit a group of people, the members of the group have no rights to sue at common law if the contract is breached; there is no privity of contract between them and the supplier of the service. The court may, however, take some of their losses into account when awarding damages to the buyer.

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1 Agency. Where agents make contracts on behalf of their principals with third parties, the principals may sue or be sued on those contracts as if they had made them themselves. (See Chapter 10.) 2 Third-party insurance. A third party may claim under an insurance policy made for their benefit, even though that party did not pay the premiums (for example: life assurance and third-party motor insurance). 3 Assignment of contractual rights. The benefits (but not the burdens) of a contract may be assigned to a third party, who may then sue on the contract (for example: selling debts). The original debtor may be sued by the new creditor to whom the rights to collect the debt have been assigned. The duty to perform a contract cannot be assigned. 4 Trusts. This is an equitable concept by which one person transfers property to a second person (the trustee), who holds it for the benefit of others (beneficiaries). The party who created the trust, which is often done by a will, lays down the rules under which it is to be administered. If these are not complied with the beneficiaries have the right to ask the court to enforce the trust for their benefit. 5 Collateral contracts. The performance of one contract between A and B may indirectly bring another into being between A and C.

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Jackson v Horizon Holidays Ltd (1975, CA) Horizon provided such a poor level of service that the Jackson family holiday was ruined. Held: Mr Jackson, who had made the contract, was the only party who could sue but the damages he was awarded took into account the loss to the whole family resulting from Horizon’s failure to deliver a holiday of the promised quality.

Statutory reform of the privity rule In 1996 the Law Commission (Report No 242) stated that reform was needed since the law at that time: (a) prejudiced third parties who may have relied on contracts which they had no power to enforce; (b) caused problems in commercial life; (c) was out of step with other EU members and much of the common law world, including New Zealand and the USA. As a result reforming legislation was introduced.

Contracts (Rights of Third Parties) Act 1999 Section 1 gives a third party the right directly to enforce any contract which expressly permits this or where the contract is intended to benefit them. Thus a third party has the same remedies as any other party to a breach of contract action. They must be expressly identified in the contract by name or class or description, but need not be in existence when the contract is made. Thus a contract to provide an ongoing benefit to ‘all my children’ could benefit any children born after formation of the contract. Section 2 further protects third parties by preventing cancellation or variation of the contract without their permission unless the contract expressly provides for this. Generally, a third party’s rights cannot be withdrawn or varied without their consent if: they have communicated agreement by words or conduct to the terms, or the promisor is aware that they have relied on the terms, or the promisor should have reasonably foreseen that they would rely on the term and they have in fact done so. In exceptional circumstances (e.g. mental incapacity of the third party) the court may dispense with the right of consent. Section 5 protects the promisor from double liability. If the promisor fails to perform the duty owed to the third party, they will not be liable to the third party for any losses that the promisee has already recovered from the promisor. This prevents the third party from recovering twice for the same losses. Third party rights cannot be enforced in some contract situations. Section 6 specifies some exceptions: for example, a third party cannot enforce any term against an employee in an employment contract; in a contract for carriage of goods, a third party has no enforceable rights except for the protection of any exclusion or limitation clause in the contract. Note that the 1999 Act does not abolish the privity doctrine: it just introduces a new right. Section 7 specifies that existing third party rights and remedies remain unchanged. 96

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Chapter summary Consideration The bargain element which distinguishes a contract from any other sort of agreement, legally binding or otherwise. Definition: material benefit gained/detriment arising from performance of a contract. Price paid for the other party’s promise or act. Benefit/detriment.

It must be sufficient: represent some detriment/benefit though not necessarily an adequate price. Generally only a party who provides consideration may enforce the contract (see Privity below). Part payment of a debt does not generally discharge it (Pinnel’s case). Promissory estoppel may provide a defence for a defendant sued for breach of contract, if he

Intention to create legal relations The parties to a contract must intend it to be legally binding or it will not be enforceable in the courts. Two rebuttable presumptions operate here. An agreement between friends or family members is presumed not to reflect that intention, while business agreements are. Privity of contract Generally the doctrine of privity of contract prevents any one except a party who contributes to the bargain from enforcing it. The Contracts (Rights of Third Parties) Act 1999 enables a contractual beneficiary to sue for breach of a contract that was clearly made for their benefit, even though they have not provided any consideration.

Key terms Composition (with creditors): a legally binding agreement between creditors that they will each take only a proportion of what the debtor owes, in full settlement of the entire debt. Consideration: money/goods/services/land representing the bargain element of the contract. Economic duress: an attempt to obtain favourable contract terms by threatening financial loss to a contracting party. Executed consideration: a contractual promise which has been performed. Executory consideration: a contractual promise which has not yet been performed. Gratuitous promise: a promise which is not supported by consideration.

Intention to create legal relations: the parties’ intention that their agreement be binding in law, not just morally.

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The rules of consideration It must not be past: not precede the promise to pay.

or she can prove that the claimant had previously gratuitously varied the contract in the defendant’s favour so that it would be unjust to let them go back on their word.

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Mutuality: both parties support their promises by consideration. Naked promise: see gratuitous promise above. Privity of contract: exclusivity of contractual rights and duties to parties who contribute consideration. Promisee: a party making a promise. Promisor: a recipient of a promise. Promissory estoppel (High Trees Doctrine): an equitable defence which a party may use when a contract has been gratuitously varied for their benefit and the other party seeks to enforce it in its original form.

Quiz 5 1

Are the following promises legally binding or merely gratuitous? (a) Red returned Brown’s lost tortoise. Brown promised him £5. (b) Green agreed to sell his vintage sports car to Black for 10p. (c) Scarlet promised her employee, Orange, that she would give him a £10 bonus if he arrived at work on time for a week. (d) Blue was owed £50 by Yellow, but agreed to take £45 in full settlement if Yellow made the repayment a week early. (e) Pink agreed that his tenant, Turquoise, might pay a reduced rent while he was out of work.

2

White told his tailor to make a wedding suit for White’s nephew, Grey, who chose the style and material. The cost was to be charged to White’s account. When the suit was finished it did not fit Grey, who had to hire one. Has Grey any rights against the tailor?

Answers to all quizzes can be found in Appendix 2.

Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions.

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Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) Re McArdle [1951] Ch 669 Williams v Roffe Bros [1990] 1 All ER 512, CA Simpkins v Pays [1955] 3 All ER 10, CA Jackson v Horizon Holidays [1975] 3 All ER 92, CA

5

Please go to: www.clearstart.org/index.php Click on IVA to find out more about how these work.

Assignment 4 (a) Is it true to say that the doctrine of privity of contract is redundant since the Contracts (Rights of Third Parties) Act 1999? (b) Arthur rents a house to his friend Brian for £400 a month in January. In May, hearing that Brian is in financial difficulty, Arthur offers to reduce the rent to £250 ‘until things pick up for you again’. In October, Cathy, Brian’s wife, is left £20 000 by her uncle. In December, Arthur finds out about this windfall and asks for full rent from October onwards. Advise Arthur.

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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Web activity

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chapter 6

The terms of the contract

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I n t ro d u c t i o n A contract is made up of terms, offered by one party and accepted by the other. This chapter contains three topics concerning terms: 1 The difference between express and implied terms. The parties may be bound by terms which they have not expressly agreed. 2 The relative importance of contractual terms. Some terms are crucial to the existence of the contract; others are more trivial, and therefore different legal consequences flow from breach of them. 3 Exclusion of liability. Even if a party is in breach of contract, it may be protected from liability by an exclusion clause.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to:

Distinguish between conditions, warranties and innominate terms

Explain the purpose of exclusion clauses and the common law rules governing them

Demonstrate the differences between the Unfair Contract Terms Act 1977 and the Unfair Terms in Consumer Contract Regulations 1999.

Photo: Manor Photography/Alamy

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Express and implied terms The terms of a contract fall into three categories: conditions, warranties and innominate terms (explained fully below). These terms may be expressed or implied. Express terms are specifically communicated by the offeror. Other terms may be implied by statute, custom or the courts.

The sources of implied terms Statute: the Sale of Goods Act 1979 This is the most important source of implied terms. Parliament safeguards the consumer by implying certain terms concerning the standard and quality of goods in most sale of goods contracts. The seller is in breach if the goods do not meet these standards, regardless of whether the seller gave any undertakings expressly to the buyer. This statutory protection means that if you buy an MP3 player from a shop you can assume that it will work. If it is faulty the shop cannot avoid liability by claiming that it never promised you that the MP3 player would work. These terms are fully explained in Chapter 11 below.

Trade custom and practice In many trades it is customary for certain practices to prevail in performance of a contract, or for risks to be allocated between the parties in a particular way. For example, in crane and plant hire contracts, it is generally implied that any damage to the equipment occasioned during the hire period will be the financial responsibility of the hirer, not the owner.

Business efficacy The court is not generally sympathetic to parties who assume that they have rights under a contract which were not expressly promised to them. Exceptionally, though, a term may be implied to give ‘business efficacy’ to the contract. The court will do this if the contract lacks a term so obvious that the parties are considered (deemed) to have intended to include it in the contract. For example, if you asked the dairy to deliver you ‘two pints of milk’, it is unlikely that you would feel the need to specify that the milk must be in a container rather than left in a puddle on your doorstep. In The Moorcock (1889) a party who hired docking space at the defendant’s wharf was entitled to assume that the ship’s bottom would not be damaged by the state of the river bed adjacent to the dock. This strategy prevents a party from avoiding contractual liability on a technicality and gives effect to the obvious common but unspoken intention of the parties.

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The relative importance of contractual terms The terms of a contract are not necessarily equally important. Breach of contract, therefore, gives rise to different rights according to the importance of the breached term. Generally terms can be classified as conditions or warranties. Whether terms are to be classified as conditions or warranties is determined by the parties’ apparent intentions when they made the contract. An apparently trivial matter like a sea view from the hotel bedroom may be elevated to the status of a condition of the contract if its necessity is stressed before acceptance takes place.

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Conditions are the most important terms which form the main structure of the contract. For example, when you are booking hotel accommodation, the dates of your stay and the type of room (single/double) are some of the most crucial requirements. If particular details are crucial to one party, this must be pointed out to the other party before the formation of the contract is completed. If you are booking a double room, this may result in your being given single or double beds unless you stipulate which you prefer. Breach of a condition gives the injured party the right to treat itself as free of any further contractual duties and to claim compensation.

Warranties Warranties are more minor terms; they are ancillary to the contract rather than crucial to it. For example, when you are booking hotel accommodation, the promise of tea- and coffee-making facilities and colour TV will not be vital to the performance of the contract. Their absence does not stop you from getting most of the enjoyment that you expect from the holiday. Breach of a warranty does not entitle the injured party to refuse to perform its side of the contract. That party is entitled only to compensation for consequential loss, i.e. loss resulting from the breach. The next two cases illustrate the distinctions between these two types of term.

Poussard v Spiers & Pond (1876) An actress was employed for a season, but was delayed by illness from taking up her role until a week after the opening night. Held: her employers were entitled to terminate the contract: her presence on the opening night was crucial to the contract.

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Conditions

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Bettini v Gye (1876) A singer, engaged for a season, failed to turn up for the first three of the six prescribed rehearsal days. Held: given the length of the contract and because no performances were missed this amounted only to a minor breach; the employer was not entitled to repudiate.

Innominate terms Not all terms are clearly and immediately identifiable as conditions or warranties. Some, described by the courts as ‘innominate’, are worded broadly to cover a variety of possible breaches, some more serious than others. The court then has to decide whether a particular breach is to be treated as one of condition or warranty.

Hong Kong Fir Shipping Co. Ltd v Kawasaki Kisen Kaisha (1962, CA) A contract stated that a ship would be ‘in every way fitted for cargo service’. This term was capable of including many types of breach, from a large hole in the hull to a missing life raft which was unlikely ever to be required. Due to the incompetent engine room crew and a malfunctioning engine, the ship broke down and 20 weeks’ use of the ship was lost from a two-year charterparty (hire contract). The defendants who had hired the ship abandoned the contract and the claimant owners sued them for breach. Held: the breach of the term relating to the ship’s fitness was not sufficiently serious to permit the defendants to terminate the contract. The importance of the term must be judged in relation to the actual damage resulting from it. The damage caused did not strike at the root of the contract (the ship was still available for more than 18 months of the hire period), and therefore no breach equivalent to a breach of condition had occurred.

Hong Kong Fir was a controversial decision since it was argued that the so-called ‘damage test’, would promote uncertainty: parties to a contract would not be aware of the importance of a term until it was breached. Although the test has survived, a later Court of Appeal decision puts it last in the criteria by which the courts may interpret the status of an innominate term (Cehave NV v Bremer Handelsgesellschaft (The Hansa Nord) (1975, CA): 1 The express intention of the parties is paramount: if the contract specifies that a particular breach will entitle a party to opt out of the contract, that is conclusive.

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Lombard North Central plc v Butterworth (1987, CA) A contract for the lease of a computer stated that prompt payment of instalments was of the essence of the contract and that failure to comply would entitle the hire company to terminate the agreement. The defendant paid the third, fourth, and fifth instalments late and the sixth became six weeks overdue. At this point the claimant repudiated the agreement and sued for damages for breach of contract Held: late payment in such circumstances would not normally be grounds for repudiation of the contract, but here the term had been elevated to the status of a condition, because the supplier had specifically made the time factor crucial. The supplier was entitled to repudiate even if payment was minimally late. Mustill LJ stated: ‘A stipulation that time is of the essence, in relation to a particular contractual term, denotes that timely performance is a condition of the contract. The consequence is that delay in performance is treated as going to the root of the contract, without regard to the magnitude of the risk.’

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Schuler AG v Wickman Machine Tool Sales (1974, HL) Wickman was given sole selling rights for Schuler’s products for four-and-a-half years. A term of the contract stated that it was ‘a condition of the contract’ that Wickman would send its representative weekly to solicit orders from the six largest UK manufacturers. Held (by majority): this term was not a condition in the sense that a single breach, however trivial, would entitle the innocent party to terminate the contract. The reasonableness or otherwise of treating a term as a condition was crucial to deciding whether the parties intended breach of the term to give rise to repudiation rights. Lord Reid said: ‘We are seeking to discover intention as disclosed by the contract as a whole. Use of the word ìconditionî is an indication – even a strong indication – of such an intention but is by no means conclusive.’

3 If a party has a statutory right to terminate the contract if a term is breached, the term is a condition (for example, Sale of Goods Act implied conditions: see Chapter 11). 4 Consistently established commercial practice will determine the status of a term. In The Mihalis Angelos (1970, CA) it was held that an ‘expected readiness to load’ term in a charterparty was, as a matter of commercial practice, always to be treated as having the force of a condition, if the party in breach had given the undertaking untruthfully or without reasonable grounds for believing that it could be fulfilled. 5 If the damage resulting from the breach is so extensive that it substantially deprives the innocent party of the benefits bargained for, that party may repudiate their obligations. The damage test is, in practice, used as a last resort. 105

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2 The use of the words ‘condition’ and ‘warranty’ to describe a term is of evidential value only – it is not conclusive in itself.

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Reardon Smith Line v Hansen-Tangen (1976, HL) A vessel built for a buyer fulfilled all its contractual specifications except that it was built at a different shipyard from that named in the contract. Held: this term should be treated as innominate; no damage had resulted so there was no right to repudiate.

The court, when applying these criteria, is seeking to do justice between the parties, as well as acting in the public interest. Taking these considerations into account can help to make the cases above more accessible. In Mihalis Angelos the Court of Appeal sought to avoid bringing uncertainty into an area of the law which underpinned an important part of the national economy and which had been formed from the custom and usage of international traders with whom a good business relationship was crucial. Edmund-Davies LJ said: ‘It would be regrettable to ... disturb an established practice.’ Megaw LJ (stressing the need for predictability) stressed that: ‘In commercial law there are obvious and substantial advantages of having, where possible, a firm and definite rule for a particular class of legal relationships.’ In the Reardon Smith case, when the buyer entered the contract he wanted to increase his fleet of ships for charter because of a boom in trade. At the point the ship was ready for delivery, however, a recession had occurred and the buyer tried, by repudiation of the contract, to avoid paying for a vessel which was now surplus to requirements. The damage test was a useful device to prevent the buyer from unfairly avoiding contractual responsibility on a technicality.

Limitation and exclusion of liability Many contracts include a term by which one party seeks to limit financial claims against it in the event of loss or damage to the other party, or to exclude itself from legal liability altogether. For example, by a limitation clause a holiday firm’s contract may restrict customers’ claims in the event of delay, postponement and cancellation of flights to specified sums for meals and overnight accommodation. When you pay to use a car park, it is usual for the contract to include an exclusion clause stating that the proprietors have no legal liability for damage to or theft of or from your vehicle. Such limitation of or exclusion from liability may be a perfectly reasonable business practice, but is subject to control, both by the courts and statute, to prevent abuses. Without such regulation a business could avoid liability for flagrant negligence, or for gross and irresponsible breach of contract. Before any exclusion clause can be effective it must satisfy three criteria: 1 it must be incorporated within the contract; 2 it must be clear and unambiguous; 3 it must not be rendered ineffective by statute. 106

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Incorporation In order for a term to be incorporated in the contract (form part of it), the party to be bound by it must have sufficient notice of it. Two factors are crucial to the issue of notice: timing and sufficiency. 1 Timing: The term excluding liability must be notified to the other party prior to that party’s acceptance. Notice may be given by a written sign of some kind displayed at the place of business, or in a contractual document. It should be clearly evident to customers before they commit themselves to the contract.

6 The terms of the contract

Olley v Marlborough Court Hotel (1949, CA) A notice in Mrs Olley’s bedroom stated that the hotel proprietor would not be liable for theft of guests’ property. Later jewellery and furs were stolen from her room. Held: the contract between Mrs Olley and the hotel had been concluded at the reception desk when Mrs Olley booked in, before she read the notice, which consequently did not form part of the contract. The hotel was therefore not exempt from liability for the theft.

Thornton v Shoe Lane Parking (1971, CA) A notice inside a car park stated that the proprietors would not be liable for injuries to customers. This was also printed on the ticket dispensed from the automatic barrier at the car park entrance. Held: the exemption clause did not form part of the contract: by driving alongside the machine at the car park entrance from which the ticket was dispensed, the claimant had already communicated acceptance of the defendant’s offer to supply parking space.

Chapelton v Barry UDC (1940, CA) The claimant, who wished to hire a deckchair at the beach, took one from a pile beside which there was a notice. This stated that payment of the specified hire charge should be made to the attendant. When he paid, the claimant was given a ticket that stated that the council would not be liable for accidents arising from use of the chairs. Later the claimant was injured when the chair collapsed because it had been negligently maintained. Held: the ticket was not a contractual document but merely a receipt, which the claimant did not receive until after he had accepted the offer by taking the chair from the pile.

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Note that a party may be deemed to have implied notice from past contractual dealings where the court is satisfied that these have occurred on the same terms, sufficiently regularly, over a sufficient length of time.

Kendall v Lillico (1968, HL) The parties had contracted 100 times in the previous three years on consistent terms for delivery of goods including a sales note which contained an exemption clause. The next delivery was defective, but was not accompanied by the sales note and the buyer claimed that the seller was not protected by the exemption clause. Held: the buyer had adequate notice, since the notification had been consistently supplied throughout the long course of previous dealings.

However, such an implication is unlikely to be made in a consumer contract.

McCutcheon v David McBrayne Ltd (1964, HL) The claimant had shipped his car on a number of occasions on the defendant’s ferry. Sometimes he had been been asked to sign a risk note with a clause exempting the ferry company from liability for damage to goods. On one occasion, when a note had not been supplied, the ferry sank due to the defendant’s negligence and the claimant’s car was lost. Held: the exclusion clause did not protect the defendant; the claimant had not had notice of the exemption. The previous dealings between the parties had not been sufficiently consistent, as risk notes had not been supplied regularly.

2 Sufficiency: Generally a clause will not be binding unless the offeror has taken reasonable steps to draw it to the customer’s attention. The more onerous the term, the greater is the degree of notice required. Exclusion clauses contained in the body of a document should be printed in clear type, which may need to be underlined or otherwise highlighted.

Interfoto Picture Library Ltd v Stiletto Productions (1988, CA) (Although this case did not relate to an exemption clause, the principle is relevant to any contractual term.) In a contract for hire of photographic transparencies there was a clause imposing a penalty of £5 per transparency per day. It was contained in the delivery note which comprised the contract. Held: this was not binding as the supplier had not done enough to draw the attention of the hirer to the clause. A special cover note was needed, or at least bold type on the delivery note.

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The sufficiency rule does not cover signed documents. Customers have constructive notice of the contents of any contractual document which they sign; this means that they are deemed to have notice of its contents, whether they have read it or not. There is no obligation to alert the signer to the presence of an exclusion clause. In L’Estrange v Graucob (1934) the claimant signed a ‘sales agreement’ for a vending machine without reading it but was held to be bound by an exemption clause in the agreement. It is useless for customers to claim that they misunderstood the effect of the clause, unless the seller helped to cause the misunderstanding.

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Curtis v Chemical Cleaning & Dyeing Co. (1951, CA)

The terms of the contract

The claimant took her wedding dress to be cleaned and was asked to sign a note exempting the cleaners from liability for damage to the dress. She queried this, but signed it when told not to worry as it was there only to protect the company if beads or sequins were damaged. The dress was returned to her badly stained. She sued in breach of contract and the defendant cited the exemption clause in its defence. Held: the defendant was liable. The exemption clause was not effective as the customer had been misled about its scope.

An exclusion clause is not effective if it is ambiguous Where its wording is unclear, the court may apply the contra proferentem rule to restrict the effects of an exclusion clause. The clause is construed contra (against) proferentem (the party who offered it); the meaning least favourable to the offeror is therefore adopted.

Andrews v Singer (1934) A contract expressly stated that new cars would be supplied. An exemption clause stated that the supplier would not be liable for breach of any condition or warranty implied by statute. When the cars were delivered one was secondhand. Held: the buyer could reject the secondhand car: breach of an express term of the contract had occurred. The exemption clause referred only to implied terms.

Liability for fundamental breach Where a breach of contract is so serious that it defeats the whole purpose of the contract (fundamental breach), the courts may still be prepared to allow an exclusion clause to protect the party in breach. The nature of the contract and the type of breach will be evidence of what the parties are deemed to have intended. For example, in a travel contract the provider promises to take the customer to a particular destination at a

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particular time; such contracts usually include a clause to limit or completely exclude the liability of the provider in the event of cancellation of services in bad weather. Failure to transport the customer on time is not the fault of the provider in such circumstances, though it may defeat the customer’s purposes completely. Such exclusions are likely to be treated as effective. The customer is deemed to have intended to accept the risk. Issues of insurance are also relevant, and an exclusion clause will protect a provider where the court believes that insurance responsibilities were intended to remain with the other party.

Photo Production Ltd v Securicor Transport Ltd (1980, HL) While on duty at the claimant’s premises, Securicor’s employee intentionally started a fire. The contract stated that there would be no liability for such damage unless Securicor was negligent; the claimant did not allege negligence. It was clearly a fundamental breach: Securicor was the cause of the destruction of the property which it had promised to keep safe.The only issue was whether the exemption clause was effective. Held: the clause protected Securicor from liability for fundamental breach; the parties had bargained on equal terms that periodical visits should be made by a patrolman for a modest charge (26p) per visit. It was reasonable to leave the risk for fire damage with the claimant, who would be the most appropriate party to insure against such damage.

The ‘Real life’ example below should help your further understanding of how the common law rules apply.

Real Life Horace goes shopping by car to the Buymore-Stuff shopping centre. A notice near the entrance to the underground car park states: ‘Parking: 70 pence per hour. Please pay at machines inside car park and display ticket on your vehicle windscreen. Buymore-Stuff will not be liable for death or injury to any person using these premises, nor for any damage to any vehicle or other property however caused.’ After displaying his ticket, he shuts the car door with a loud bang which triggers a fall of masonry from the badly maintained roof above. This damages the car and a piece of masonry crushes his foot. If the notice is clearly displayed so that people can see it before they are committed to entering the car park the exclusion clause forms part of Horace’s contract with Buymore. (See Thornton v Shoe Lane Parking above.) However, Buymore may not be relieved of liability. If the roof fall is caused by Buymore’s negligence in failing adequately to maintain their premises, then, applying the contra proferentem rule, a court would be likely to hold that since the wording of the clause does not precisely specify exclusion from negligence liability, this is not covered. So Horace should get compensation for harm to himself and the car. (Continued below at page 111).

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Statutory controls on exclusion clauses Unfair Contract Terms Act 1977 The Scope of the Act

The substance of the Act Negligence liability (s 2) Under s 2(1), liability cannot be excluded if death or personal injury is caused by negligence. Damage to property through negligence is addressed by s 2(2). Under that provision, negligence liability may be excluded if this is reasonable in the circumstances (see below). Note that under s 7(2) of the Contracts (Rights of Third Parties) Act 1999 (see above at page 96) the reasonableness defence is not effective against a claim by a third party beneficiary.

Real Life (Continued from page 110 above) The outcome if Horace uses UCTA is likely to be the same as by claiming under common law principles. However, UCTA can resolve the problem more quickly and simply. If negligence is proved against Buymore, their liability for Horace’s physical injuries is indisputable (UCTA, s 2(1)). As regards the damage to the car it is very likely that it would not be regarded as reasonable (UCTA s 2(2)) to allow Buymore to avoid liability for failure to properly maintain public premises, which are clearly in a condition which endangers people as well as property, so it will probably be liable for the car damage too. Note that Horace has rights under the UTCCR 1999 (see below at page 115), but again UCTA is the simplest route to success.

Breach of contract (s 3) Liability for breach of contract may not be excluded where a party enters into a contract made on the other party’s standard terms (when no negotiation will have been possible), or where the party deals as a consumer, unless the exclusion is reasonable. (See page 112 below for guidance on how the term ‘reasonable’ is interpreted.)

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The Unfair Contract Terms Act 1977 (UCTA) applies almost exclusively to contracts giving rise to business liability (s 1(3)). Thus it is primarily concerned with sellers or suppliers who seek to limit or exclude liability incurred in the course of business. Private sellers or suppliers are generally not restricted in the use of exclusion clauses. (See s 6 below.) Certain types of contract are expressly excluded: for example, contracts of insurance and contracts for the sale or lease of land. Although the title of the Act refers to ‘contract terms’, the Act also regulates non-contractual notices which attempt to restrict liability for negligence. For example, a notice, outside premises, stating that people enter at their own risk is covered by UCTA 1977.

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Breach of implied terms in contracts for sale/hire purchase/supply/hire of goods (ss 6–7) Certain conditions are implied under the Sale of Goods Act 1979, Supply of Goods (Implied Terms) Act 1973 and the Supply of Goods and Services Act 1982 to protect a buyer or hirer of goods. Full details can be found in Chapter 11, but the implied terms may be summarised as follows. The supplier implicitly promises that it has title to the goods (rights of ownership) and is authorised to transfer it and that the goods: 1 2 3 4

match their description; and are of satisfactory quality (in sales by way of business); and are suitable for their purpose; and correspond to any sample which has been provided.

UCTA 1977, s 6 restricts the extent to which such conditions may be excluded in sale of goods and hire-purchase contracts. Section 7 operates similarly regarding contracts for the sale and supply of goods. Consumers enjoy special protection in a commercial contract; and none of these conditions can be effectively excluded against them. A consumer is defined as someone not contracting in the course of a business (UCTA 1977, s 12) and this has been interpreted generously. Thus in R & B Customs Brokers Co Ltd v United Dominions Trust (1988, CA) ‘consumer’ was held to include anyone obtaining goods for use in their business, as long as these are not integral to the course of the business, or regularly bought for incidental purposes. A contract to buy a car for private and business use made by a company owned by a husband and wife was therefore deemed to be made by a consumer. This reasoning was affirmed by the Court of Appeal in Feldaroll Foundry plc v Hermes Leasing (London) Ltd (2004) on the grounds that it furthered the intention of UCTA, which was to safeguard a buyer’s protection under the terms implied under relevant sale and supply legislation. A buyer who is not a consumer does not enjoy such comprehensive protection. The condition regarding title (under ss 6–7) can never be excluded; the others may be excluded if the clause is ‘reasonable’ in any contract with a non-consumer buyer. Note that a private seller is free to exclude liability for breach of any of the relevant terms above in a sale of goods or hire-purchase contract (s 6(4)). In practice this is not as generous as might first appear. In effect it covers only implied terms regarding title, description and sample, since the term regarding satisfactory quality is implied only in contracts where the seller/supplier is a business. Furthermore, while private sales of goods are common, private hire-purchase contracts are probably extremely rare.

What is ‘reasonable’ for the purposes of UCTA 1977? Section 11 of UCTA 1977 provides guidance as to what is ‘reasonable’ for the purposes of the Act: 1 a contract term will satisfy the requirement of reasonableness if it is fair and reasonable with regard to all the circumstances which should have been considered by the parties when they entered the contract (s 11(1)); 2 if the claim relates to a non-contractual notice, reasonableness is judged with reference to all the circumstances prevailing when the damage was caused (s 11(3)). 112

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Schedule 2 to the Act offers further guidelines:

The courts have also taken other factors into account, including the issue of insurance and whether the customer should have taken independent advice. The following cases illustrate the approach of the courts to the interpretation of reasonableness.

Smith v Eric S. Bush (1989, HL) The claimant bought a house in reliance on a surveyor’s report, prepared on the instructions of the building society. The report stated that it was issued without any guarantee of accuracy or acceptance of any legal liability. The surveyor negligently overlooked some serious defects which led to the chimney collapsing into Mrs Smith’s bedroom, and resulted in a large bill for structural repairs. Held: the exclusion of liability was not effective as it was unreasonable: 1 the parties did not have equal bargaining power: Mrs Smith could not be expected to know whether or not the surveyor’s report was correct, because of her lack of special knowledge; 2 the financial resources of the claimant: it was not reasonable to expect Mrs Smith to go to the expense of getting a second opinion. She was a first-time buyer of a modest property and, like most such purchasers, pushed to her financial limits; 3 the surveyor had failed in a simple task: any reasonably competent surveyor ought to have spotted the defects; 4 insurance cover: this was readily available at modest cost to the surveyor, while the purchaser was unlikely to enjoy such protection.

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1 Imbalance of bargaining power. The parties to a contract may not enjoy equal bargaining power. In a standard terms contract, one party is presented with a set of terms and given no opportunity to negotiate existing terms or add others. The buyer of goods or services may be heavily reliant on the technical knowledge and expertise of the seller, and that ignorance produces power imbalance. 2 Inducements and choices. If a customer is given an unfair inducement to accept the exclusion clause, this may make it unreasonable. If that party could have made a similar contract with another party without being subject to such a term, this may make the exemption reasonable. 3 Prior knowledge. If the customer should reasonably have been aware of the existence and extent of the term, taking into account previous dealings between the parties and trade custom, it may be reasonable to impose the exclusion. 4 Special requirements. If the goods were made or adapted to meet the customer’s special requirements, an exemption may be binding.

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Green v Cade Bros (1978) A standard terms contract, which complied with the requirements of the National Association of Seed Potato Merchants, restricted the right of rejection of potato seed to three days from delivery; any compensation was limited to the return of the contract price. The potato seed supplied to the buyer was infected by a virus which was not detectable until the growing process had started. Held: the three-day time limit was not reasonable given the type of damage suffered. The limit on compensation was reasonable: it was usual in the trade, the parties enjoyed equal bargaining power, and the buyer had received no inducement to accept the limitation. The buyer could have bought guaranteed seed for a higher price.

George Mitchell v Finney Lock Seeds Ltd (1983, HL) The claimant ordered cabbage seed from the defendant which did not match its description. It was also inferior in quality. The claimant lost his entire crop, sustaining a £61 000 loss. The contract limited liability for breach to replacement of the goods or a refund of the price. Held: this was not reasonable because: 1 the breach arose from the seller’s negligence; 2 the seller could have insured against crop failure at a modest cost; 3 in the past the seller had settled claims in excess of the limitation sum; this indicated that the seller did not always consider the clause fair and reasonable.

St Albans City and District Council v International Computers Ltd (1996, CA) Computer software, supplied and installed by the defendant company to provide a database facility for the local authority, was defective. It caused errors in the estimation of the number of eligible poll-tax payers, and as a result the local authority lost substantial funds. A limitation clause in the contract restricted the defendant’s liability to £100 000. Held: the limitation clause was unreasonable because: 1 the defendant was a multinational company with substantial resources; 2 the defendant carried product liability insurance of £50 million and the limitation of liability was too small relative to the possible risk and the loss actually suffered; 3 the claimant’s specialist needs greatly limited its choice of providers; 4 it was fairer to put the risk on the defendant who stood to make a profit on the contract. If the risk lay with the local authority, its taxpayers would be unjustly burdened by the loss.

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As should be evident from the above examples, the facts of each case are crucial to its outcome. The issues of the knowledge and resources of both parties are crucial to determining bargaining power. Issues of policy may also play a part. For example, compare the St Albans case, where, in effect, losses would have fallen on council taxpayers, with the Watford Electronics case below, where the claimant was a private company and bespoke software was involved.

Watford Electronics v Sanderson (2001, CA)

6 The terms of the contract

A specially designed computer software package was provided by the defendant under a contract that excluded liability for indirect and consequential losses and limited any general liability to the value of the contract price (£104 600). Due to defects in the software the claimant suffered £4.5 million losses from lost profits, replacement of the system and increased working costs. Held: each clause was reasonable, as the clauses were negotiated between parties of appropriate experience representing equally substantial companies. There was equal bargaining power between the parties. Chadwick LJ commented: ‘Where experienced businessmen representing substantial companies negotiate an agreement, they may be taken to have had regard to matters known to them. They should be taken to be the best judge of whether the terms of the agreement are reasonable. The court should not assume that either is likely to commit his company to an agreement which he thinks is unfair or which he thinks included unreasonable terms. Unless satisfied that one party has in effect taken unfair advantage of the other or that a term is so unreasonable that it cannot properly have been understood or considered the court should not interfere.’

The issue of one party seeking to use a clause to take unfair advantage is illustrated by Overseas Medical Supplies v Orient (1999) where an exclusion clause stating that the defendant would not be liable for loss of goods in transit was held to be unreasonable given that another term in the contract required the defendant to insure the goods, which had not been done.

Unfair Terms in Consumer Contracts Regulations 1999 (UTCCR 1999) The scope of the regulations These regulations implement an EC Directive (91/13/EC) and replace the 1994 Regulations of the same name. They protect consumers who have entered a contract containing a non-negotiable term imposed by the seller or supplier, which is deemed to be unfair according to criteria laid down in the regulations. Such a term is voidable by consumers, i.e. they are not bound by it unless they choose to comply, but the rest of the contract remains binding.

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The substance of the regulations The relevant contracts The regulations apply to unfair terms in a contract between a consumer and a seller or supplier (r 1).

Consumers Consumers are defined as human beings, making contracts for non-business purposes (r 3(1)).

Seller/supplier The contract must be made by the seller or supplier in the course of its business. The business may be publicly or privately owned (r 3(1)).

Non-negotiable terms These will have been stated before the contract is finalised and the consumer will have had no influence on their contents (r 5(2), (3)). It is up to the seller or supplier to prove that such terms were not individually negotiated (r 5(4)).

Unfairness A term is unfair if it fails to fulfil the requirements of good faith and this causes a significant imbalance in the parties’ contractual relationship, which is prejudicial to the consumer’s interests (r 5(1)). In assessing whether the seller or supplier acted in good faith the court must have regard to all the circumstances relevant to formation of the contract (r 6(1)).

Worth thinking about? The language used to describe unfairness in the UTCCR 1999 is very vague and woolly. You might well ask why it is not more precise. Can you think of any reasons why such imprecise language is used? Suggested solutions can be found in Appendix 2.

Core terms Provided it is clearly worded, a term relating to ‘the definition of the main subject matter of the contract’, or to the adequacy of ‘price or remuneration’, is not covered by the regulations (r 6(2)).

Written contracts The seller or supplier must ensure that clear, intelligible language is used in the contractual documents (r 7(1)). Any ambiguity is resolved in favour of the consumer (r 7(2)).

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The effect of an unfair term The consumer is not bound by an unfair term. The rest of the contract remains effective as long as it is capable of existing without the problem term (r 8).

Interpreting the 1999 Regulations

1 permit a seller unfairly to retain a deposit or to impose a penalty on the consumer in the event of non-performance; 2 bind a consumer who has not had sufficient time to study the term’s implications before entering the contract; 3 permit the seller unilaterally to alter the terms of the contract or the characteristics of the relevant goods or service; 4 oblige consumers to perform all their obligations, while not placing a reciprocal responsibility on the other party. The list is not intended to be comprehensive. It is up to the consumer to prove that the term was unfair, taking into account the nature of the subject matter of the contract, the legal and commercial context in which the contract was made and the reasonable expectations of both parties; and all the circumstances surrounding the contract are relevant to determining any imbalance. The concept of good faith appears rather nebulous and hard to define. The House of Lords’ decision in Director General of Fair Trading v First National Bank (below) assists in developing an understanding of how it may be interpreted. Lord Bingham said that good faith was reflected by ‘good standards of morality and commercial practice’ and would be evidenced by ‘fair and open dealing’. Just because a term is not beneficial to the consumer and may come, as their Lordships commented, as ‘a nasty surprise’ does not necessarily indicate unfairness or breach of good faith.

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The wording of the 1999 Regulations has permitted the courts to apply them to contracts that have not traditionally been regarded as consumer contracts. In R (on the application of Khatun) v Newsham London Borough Council (2004, CA) it was held that contracts concerning land came within the 1999 Regulations, which therefore covered the terms under which Newham let accommodation to homeless people. Granting tenancies for rent was an economic activity that might be carried on for profit by a private business. The courts have tended to give a restrictive interpretation to what comes within the scope of ‘price or remuneration’ to prevent consumer protection from being undermined. This was stressed by the House of Lords in DGFT v First National Bank (below), which held that the disputed term which related to payment of interest was not excluded from the court’s jurisdiction. This approach was followed in Bairstow Eves London Central Ltd v Smith (2004), where an escalating commission rate charged by an estate agent was deemed not to come within the core terms exclusion. Schedule 2 to the 1999 Regulations contains an illustrative list of potentially unfair terms. This includes terms which:

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Director General of Fair Trading v First National Bank (2001, HL) Under the Consumer Credit Act 1974 (CCA 1974), if a borrower defaults on a loan and judgment is obtained against him or her, the lender’s full rights to interest on the future instalments are lost. First National’s loan terms stated that in such circumstances the Bank could claim remaining interest at the original contract rates. The DGFT claimed that this was an unfair term. Held: the term did not amount to a breach of good faith. The CCA 1974, despite being enacted to protect borrowers, did not forbid such agreement; without it the Bank would suffer an unreasonable loss. There was nothing unbalanced or detrimental to the borrowers in the term.

Non-beneficial terms were also judged to be fair in:

R (on the application of Khatun) v Newham London Borough Council (2004, CA) Held: a term which required an applicant for housing to accept an offer of accommodation without viewing it in advance, and on pain of losing his bed and breakfast accommodation if he refused, was deemed in the circumstances not to be ‘oppressive, perverse, or disproportionate’.

A different result occurred in the following case:

Munkenbeck & Marshall v Michael Harold (2005) Held: terms in a standard form contract for architectural services were unfair. They were unduly onerous and had not been drawn to the consumer’s attention before the contract was made. There was an imbalance between the parties that breached the good faith requirement.

Only express terms are governed by the regulations: see ‘In the News’ below, which also provides a useful example of judicial analysis and application of the regulations.

In the news Baybut and others v Eccle Riggs Country Park (2006) The defendant refused to renew an annual licence giving the claimants the right to park caravans on the defendant’s land and gave them six months’ notice to remove their caravans.

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The claimants argued: (i) that the defendant was in breach of contract because the licence agreement, which stated that no caravan over ten years old would be licenced, implied a right to ten years’ occupation; and (ii) that a term preventing the defendant from unreasonably refusing renewal should also be implied into the licence, as an implied term that restricted the licence to one year’s duration was unfair within the UTCCR 1999.

Enforcement of the regulations The regulations may be used by consumers directly to enforce their contractual rights. The role of the Office of Fair Trading (OFT) is also crucial, since the 1994 Regulations empowered it to investigate complaints about allegedly unfair terms from consumers and trading standards departments. If the complaint is upheld, the OFT by legal action may require the offending business to change or withdraw the term. By the end of 1998, the OFT had investigated 3000 complaints, of which 1200 had been upheld. Other ‘qualifying bodies’ received enforcement powers under the 1999 Regulations. They include trading standards departments, the Director General of Water, Gas and Electricity Supply, and the Consumers’ Association. The First National Bank case above illustrates intervention by the Director General of Fair Trading.

A comparison of UCTA 1977 and the Unfair Terms in Consumer Contracts Regulations 1999 UCTA 1977

The regulations

Scope Renders ineffective certain types of exclusion clauses in a contract or noncontractual notice if the exclusion was issued in the course of business.

May render any non-negotiable term in a relevant contract voidable by a consumer buyer, if the seller was acting in the course of business.

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Held: the defendant was entitled to evict the claimants at the end of the licence period. No breach of contract had occurred and the case did not come within the scope of the UTCCR 1999. Although the regulations could apply to a caravan site licence, they covered written or oral express terms only. Regulation 4(2) expressly excluded terms implied by statute. Also the list of potentially unfair terms in Schedule 2 to the regulations contained nothing which could be described as implied. Even if the regulations did apply to implied terms this would not assist the claimants, as the duration of the contract was a core term. Also the contract expressly stated that no caravan over ten years old would be licenced and no implication of a right to ten years’ renewal arose from that. Even if it did it was not unfair to give the defendant a reasonable right to refuse renewal.

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UCTA 1977

The regulations

Protected parties Not necessarily consumers or contracting parties. Includes corporations.

Human consumers only: must be contracting parties.

Extent of protection Some exclusions are automatically ineffective: for example, negligently caused death or personal injury. Some liabilities can be excluded or limited if ‘reasonable’: for example, breach of a standard terms contract, or of any nonconsumer contract.

An unfair term is one which does not fulfil the requirement of good faith by causing a significant imbalance of power between the parties to the detriment of the consumer.

Burden of proof On the seller.

On the buyer.

The seller must prove reasonableness where relevant.

The consumer must prove that the term was unfair.

Reform of unfair contract terms legislation Having studied the table above, you may well be thinking that the law in this area is anomalous, inconsistent and confusing. When answering questions on the topic you have to be very careful to work out which piece of legislation is applicable and not get confused about the amount of protection provided, or the criteria relevant to establishing proof and its onus. You are not alone in finding this difficult. The Department of Trade and Industry recently asked the Law Commission to investigate the legislation with a view to its reform. Its report of March 2005 (Law Com No 292) stated that ‘A law that affects ordinary people in their everyday lives has been made unnecessarily complicated and difficult’. Furthermore, ‘the combination of legislation has led to widespread confusion among consumers, businesses and their advisers’. The Law Commission has produced a draft Unfair Contract Terms Bill which combines both the Act and the Regulations, rewritten in order to make them clearer and easier to understand. It also provides some extra protection for consumers and small businesses.

The draft Unfair Contract Terms Bill The draft Bill makes the following provision: (a) covers all the terms within the scope of the regulations (not just exclusion clauses); (b) includes negotiated as well as standard terms clauses in consumer contracts (not previously covered by the regulations);

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At the time of writing, this Bill has not yet been laid before Parliament.

Chapter summary A contract is composed of promises called ‘terms’. These may be express or implied.

Statutory controls of exclusion clauses This legislation seeks to prevent misuse of exclusion clauses by businesses.

Classification of contract terms Conditions.

UCTA protects consumers and non-consumers against attempts to avoid liability for breach of contract or tort. It gives special protection to consumers in contracts for sale, supply and hire of goods contracts. Exclusions which breach the terms of the Act are ineffective and cannot be enforced.

Warranties. Innominate terms. Exclusion clauses Use is controlled by the common law and statute. Common law controls of exclusion clauses Incorporation of the terms requires timely and sufficient notice unless a party signs the contract.

UTCCR 1999 protects consumers only. The regulations make terms voidable if they breach good faith by unfairly exploiting an imbalance of power between the parties.

The contra proferentem rule protects a vulnerable party from being disadvantaged by ambiguous language.

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(c) places the burden of proof on the business in a claim by a customer (the OFT will still have to prove that a term is unfair); (d) continues to make ineffective any exclusion of liability for death or personal injury, or quality or fitness for purpose of goods; (e) gives additional powers to the OFT to prevent the display of notices including ineffective terms; (f) gives extra protection to ‘micro businesses’ (nine employees maximum and not part of a group). Although enjoying a degree of protection from unfair exclusion clauses by UCTA, small businesses, through lack of expertise, knowledge and bargaining power, are still vulnerable to the imposition of other standard terms by much larger businesses. The Bill enables a small business to challenge any standard term, provided it has not been varied by negotiation, in most types of contract. Contracts for more than £50 000, and those already covered by sufficient statutory protection, are excluded.

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Key terms Business efficacy: the obvious common but unspoken intention of the contracting parties. Charterparty: a contract to hire a fully crewed ship. Condition: a major contractual term crucial to its existence. If breached the innocent party may refuse further performance and sue for breach. Consumer: in general this means a human buyer who purchases goods/services etc. for personal use but UCTA includes companies contracting for accessories for the business. Contra proferentem rule: any ambiguity of a contract term is resolved against the party who would most benefit from it. Express term: a contractual term specifically stated to be part of the contract. Exclusion clause: a contractual term which attempts to limit or exempt a party’s contract/tort liability against another. Sometimes called an exemption clause. Fundamental breach: so serious a breach of a condition, that it completely defeats the entire object of the contract. Good faith: general honest dealing. Under the UTCCR 1999 a term’s failure to evidence this makes that term voidable. Implied term: a term which was not specified in the contract, but may be implied into it by statute or common law. Innominate term: a term capable of giving rise to a variety of breaches of different degrees of seriousness. Limitation clause: a contractual term which seeks to restrict the amount of damages payable to the innocent party in the event of a civil action. Significant imbalance (UTCCR 1999): a lack of equal bargaining power, which may evidence unfairness. Standard terms: contract terms on which a business always trades and which are not open to negotiation. Warranty: a minor contractual term, breach of which entitles the innocent party to damages.

Quiz 6 1

Distinguish between conditions and warranties.

2

What is an innominate term?

3

Are exclusion clauses incorporated in a contract when notified in the following ways: (a) in a notice on the counter of a shop? (b) in a signed document?

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(c) in a hotel bedroom? (d) in a receipt? 4

To what extent may negligence liability be excluded under UCTA 1977?

5

What special protection is given to consumers by UCTA 1977?

6

State the main differences between the effects of UCTA 1977 and the Unfair Terms in Consumer Contracts Regulations 1999. Answers to all quizzes can be found in Appendix 2.

6

The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions. Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) Interfoto Picture Library Ltd v Stiletto Productions [1988] 1 All ER 348, CA Lombard North Central plc v Butterworth [1987] QB 527, CA Smith v Eric S. Bush [1989] 2 WLR 790, HL Watford Electronics v Sanderson [2001] 1 All ER (Comm) 696, CA.

Web activity Please go to: www.oft.gov.uk/ Click ‘Search’ and then type ‘Unfair terms in Consumer Contracts Regulations’ in the ‘keywords’ box. Choose ‘unfair terms guidance’ from the list you are offered. Then choose any of the guidance topics that come up for practical examples, e.g. Guidance on Unfair Terms in Package Holiday Contracts.

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Take a closer look

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Assignment 5 Widgets plc entered into a three-year contract with Crankit plc under which Crankit agreed to service Widgets’ production line machinery. Widgets signed a document headed ‘Service Agreement’ consisting of 150 terms, including the following: 10. It shall be a condition of the contract that Crankit will attend in response to any call-out request by Widgets within 24 hours. 36. Crankit will not be responsible to Widgets for any defect in quality of any spare parts supplied by Crankit when servicing customers’ machinery. 142. Widgets agree to indemnify Crankit against any claims by Widgets or any other third party who may suffer damage to person or property arising from any failure properly to perform this service agreement. Advise the parties how these terms will affect the outcome of a claim in the following circumstances: (a) When carrying out the first annual service Crankit fits a new fuel pump. This malfunctions 48 hours later, causing an explosion. Injuries result to Jeremy, who lives next door to the factory and the explosion also causes business interruption for three weeks. (b) Twenty months into the contract Crankit is called upon by Widgets, which reports that a major mechanical failure has brought its production line to a halt. Crankit replies that due to a lack of staff it will be unable to attend for three days. Next day Widgets tells Crankit that it is opting out of the contract as immediate servicing is obtainable from Best and Sons Ltd.

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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chapter 7

Defects in the contract: misrepresentation, mistake, duress and undue influence

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I n t ro d u c t i o n A number of different defects may affect the validity of a contract. These have differing legal consequences and may render a contract void, or voidable. It is important to grasp the difference between these concepts. 1 A void contract: The defect is so serious that in the eyes of the law no contract ever came into existence. Even if both parties wish to enforce the contract this is not possible. If property has changed hands, ownership is not usually transferred and the property may be recovered. In this chapter mistake provides an example of how a void contract may arise. 2 A voidable contract: The defect is not serious enough to make the contract void, but the party whose right is infringed may choose to opt out of the contract and can usually get the court to order the return of any property which has been transferred. This chapter examines misrepresentation, duress and undue influence, all of which may make a contract voidable.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to:

Explain the difference between the legal consequences for parties to a void and a voidable contract

Identify the different forms of misrepresentation and the remedies applicable to each

Understand the concept of operative mistake

Recognise the circumstances where operative mistake occurs

Be aware of the forms which duress may take

Appreciate how duress differs from undue influence.

Photo: Anthony Dunn/Alamy

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Misrepresentation During pre-contractual negotiations, statements (representations) may be made which induce a party to enter the contract. Such statements may, for example, be made by sales staff by word of mouth, or be included in catalogues or brochures. If untrue, they are called misrepresentations. A remedy in misrepresentation is available to the innocent party whether or not the statement became a term of the contract. If it is a term, an action for breach of contract provides alternative remedies. Misrepresentation makes the contract voidable. The misrepresentee (the party to whom the statement was made) is entitled to avoid the contract or to persist with it. An actionable misrepresentation is: 1 a statement of fact, which 2 is a material inducement to enter the contract. These principles have legal implications which it is important to grasp.

Statement of fact This can be written, spoken or pictorial, and may also arise from other conduct. Here are a few brief examples.

Gordon v Sellico (1986) Held: the seller of premises who deliberately concealed dry rot was guilty of misrepresentation to the buyer. In effect he was saying that the premises were sound.

A statement of fact does not include statements of opinion.

Bisset v Wilkinson (1927) The vendor sold land to the buyer, having told the buyer that, if properly worked, he estimated the land would carry 2000 sheep. In fact it was capable of supporting many fewer. Held: the vendor had not made a misrepresentation. Since he had never used his land for sheep farming, he was not making a statement of fact merely stating an honest opinion when he told the buyer how many sheep he believed the land would support.

However, statements of opinion may be treated as statements of fact if the maker, with knowledge of the underlying circumstances, could not reasonably have held the opinion. 128

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Smith v Land & House Property Corp. (1884) A vendor of a house described its tenant, Frederick Fleck, as a ‘most desirable tenant’, knowing that Fleck was in arrears with rental payments. Held: the vendor was liable for fraudulent misrepresentation, as he was clearly lying. It was obvious to the vendor that Fleck was far from desirable as a tenant.

Edgington v Fitzmaurice (1885) A company prospectus said that the proceeds from the sale of debentures were to be used to improve buildings and extend the business; in fact the directors intended to use the money to pay off pressing company debts. Held: a misrepresentation had been committed. Bowen LJ said: ‘The state of a man’s mind is just as much a fact as the state of his digestion . . . A misrepresentation as to the state of his mind is therefore a statement of fact.’

More recent cases indicate a willingness by the courts to treat an estimation of future performance as a statement of fact, where it was reasonable for the other party to rely on it.

Esso Petroleum v Mardon (1976, CA) A sales forecast for a filling station, given by Esso’s experienced manager to a prospective tenant of the garage, turned out to be radically incorrect. Held: Esso was liable for misrepresentation as a person as skilled as the manager should be able to be relied upon to give a reasonably accurate forecast.

Statements of law are not usually regarded as statements of fact. Everybody is supposed to know the law and therefore to be aware when it is incorrectly stated. However, a statement relating to existing civil law rights of the misrepresentor concerning the subject matter of the contract is likely to be treated as a statement of fact. Thus, in Lawrence v Lexcourt Holdings Ltd (1978) the vendor’s statement that ‘existing planning permission covers use of this building as an office’ was held to be a statement of fact. 129

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Statements of intention may be treated as statements of fact if at the time of making the statement the maker had no such intention.

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Although there is a duty to answer questions truthfully, failure to volunteer information is generally not misrepresentation, even if the representee is clearly under a misapprehension.

Smith v Hughes (1871) A race horse trainer assumed that he was buying old oats, when actually they were new, but he did not ask the seller their age. Held: no misrepresentation had occurred. The seller had said nothing about the age of the oats and it was irrelevant that he was aware of the importance of this to the buyer.

Liability for failure to disclose information may arise, however, in any of the following circumstances: 1 Half truths. A statement may be true as it stands, but still mislead because it is incomplete. Thus, in Nottingham Patent Brick & Tile Co. Ltd v Butler (1886) a solicitor who, without checking, told the buyer of some land that he ‘did not know’ of any restrictive covenants affecting it, was liable for misrepresentation. Again misrepresentation was held to have occurred in Dimmock v Hallett (1866) where the seller described the land as occupied by certain named tenants, but did not also tell the buyer that they had given notice. 2 If circumstances change between making the statement and acceptance.

With v O’Flanagan (1936, CA) A doctor, who was selling his practice, gave the buyer correct information about its value. However, before the buyer notified acceptance the value had considerably diminished, as many patients went elsewhere when the doctor became ill. Held: his failure to notify the buyer of the drop in value amounted to a misrepresentation as his original statement was no longer true and the buyer should have been notified of this.

3 A fiduciary relationship exists between the parties. A fiduciary relationship, involving a high degree of trust between the parties, exists, for example, between partners, solicitor and client, or doctor and patient. It is also relevant to insurance contracts, which are voidable unless full disclosure is made of all material facts – those ‘which would influence the judgment of a prudent insurer’ (Marine Insurance Act 1906). For example, in a contract for carriage of goods by sea, the fact that goods are to be transported on deck, not in the hold, would be material (Hood v West End Motor Car Packing (1917)).

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It is irrelevant that the failure to disclose was not careless or intended to deceive. Some people have found that they were deprived of insurance cover because they quite innocently failed to reveal that their cars had modified features (e.g. alloy wheels and sun roof) which were not standard to a particular model.

The statement acted as a material inducement The misrepresentation must be an important influence, but does not have to be the only reason why the misrepresentee entered the contract. The misrepresentee must both know of the statement and rely on it.

7 Defects in the contract

Re Northumberland & Durham District Banking Co., ex parte Bigge (1858) A contract with a shareholder was not voidable: he was unable to prove that when he bought the shares he had already seen reports which had been issued about the company which later proved to be false.

Attwood v Small (1838) The seller of a mine misrepresented its capacity. However, the contract was not voidable because the buyer had not relied on the seller’s statement, but had commissioned his own survey which also turned out to be inaccurate.

The misrepresentee is entitled to take the statement at face value and has no obligation to check the truth of the statement, even if the misrepresentor offers the opportunity to do so.

Redgrave v Hurd (1881) A solicitor who was selling his practice gave information about its income and told the buyer that he could check the figures against relevant documentary evidence. The buyer did not choose to do so, and it was held that this did not prevent the contract from being voidable.

The remedies for misrepresentation The remedies available to the misrepresentee depend on the perceived state of mind of the misrepresentor at the point at which the statement was made. A misrepresentation may be made fraudulently, carelessly or wholly innocently. 131

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Fraudulent misrepresentation Misrepresentation is fraudulent if the misrepresentor knows that the statement is untrue, or makes the statement recklessly, not caring whether it is true or false. The misrepresentee may sue in the tort of deceit and obtain damages and/or rescission of the contract. Rescission is an equitable remedy issued at the discretion of the court; it seeks to return the parties to their pre-contractual position. This enables the misrepresentee to recover any money paid to the fraudulent party. In practice, successful deceit actions are quite rare, though fraudulent misrepresentation is common. It happens, for example, every time somebody obtains goods with a stolen credit card, thus fraudulently representing themselves as the card holder. In situations like these the misrepresentors quickly disappear and action against them is not possible. If action is taken, the burden of proof of intention is a very heavy one for the claimant to discharge.

In the news Conlon and Harris v Simms (2007) The defendant solicitor wanted the claimants to enter into partnership with him. During negotiations the Office for the Supervision of Solicitors started an investigation into various banking transactions in which the defendant had been involved. The claimants, convinced by the defendant’s repeated assurances that the transactions were bona fide, entered the partnership. The Solicitors’ Disciplinary Committee of the Law Society later struck the defendant off the Law Society’s Roll for dishonesty and the claimants sued for damages for fraudulent misrepresentation. Held: the defendant was liable to pay damages to the claimants. He had fraudulently failed to disclose his dishonesty and this failure induced the claimants to enter the partnership. His non-disclosure had not been based on a bona fide belief in his innocence. He was in breach of his partnership duty to display good faith in all partnership dealings and to disclose all material matters.

Careless misrepresentation Under s 2(1) of the Misrepresentation Act 1967, a representor who induces the claimant to enter into a contract, by a statement which the representor did not reasonably believe, may be liable in damages. Rescission may also be granted. It is up to the representor to prove reasonable belief in the statement.

Howard Marine & Dredging Co. Ltd v Ogden & Sons Ltd (1978, CA) The defendant was informed that barges chartered from the claimant had a certain capacity. The claimant’s manager made this statement on the basis of insurance documentation. In fact this was incorrect, as reference to the ship’s papers would have shown. (Ship’s papers are a sort of birth certificate issued with a new vessel at sale and held by the current owner.)

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Held: the claimant was liable under s 2(1). The claimant had not discharged its burden of proof that it had reasonable belief: in such an important matter reference to a primary source of information was necessary.

Wholly innocent misrepresentation Even if a misrepresentation is made in good faith, with no intention to deceive and without carelessness (innocent misrepresentation), the contract is rendered voidable. Rescission is the usual remedy. Damages may be an alternative remedy under s 2(2) of the Misrepresentation Act 1967, which states that it is applicable to any misrepresentation which is not made fraudulently, so it can apply to careless misrepresentations as well as wholly innocent ones. It gives the court the discretion to award damages instead of rescission. This discretion is likely to be used if the misrepresentation did not have a major impact on the contract and would, if it were a contract term, be classified as a warranty rather than a condition. This section therefore may apply to a careless misrepresentation. The Act gives no specific guidance on quantum though s 2(3) implies that it is different from s 2(1). It seems fair to assume that the level of damages should be lower. Some judicial guidance about how this section operates emerged in William Sindall plc v Cambridgeshire County Council (below), though as no liability was held to exist it is an obiter dictum (for guidance only).

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Section 2(1) thus provides a remedy for careless misrepresentation. Also, since a potentially fraudulent misrepresentor cannot be said to have had a reasonable belief in the truth of the statement, the victim may claim under s 2(1) instead of pursuing an action in deceit. This relieves the claimant of the burden of proof but gives access to an identical remedy. In Doyle v Olby (Ironmongers) (1969, CA) it was held that, since deceit is an intentional tort, the defendant was liable for all the direct consequences of its behaviour. In Royscot Trust Ltd v Rogerson (1991) the Court of Appeal decided that damages under s 2(1) should be calculated in the same way as damages for fraud. This sometimes means that a party may recover a more generous measure of damages than if calculated according to contract principles that attempt to put the claimant in the position he or she would have enjoyed if the contract had been properly performed. The victim of careless misrepresentation may also have a remedy in negligence under the rule in Hedley Byrne v Heller, which is explained in Chapter 14. This is helpful where parties have been misled and suffer loss, but find out that the statement is incorrect before they enter the contract. It may also be used by someone who was misled by a third party. Such parties are not assisted by s 2(1) which relates only to misrepresentors who have actually succeeded in making the misrepresentee contract with them.

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William Sindall plc v Cambridgeshire County Council (1994, CA) Sindall, in March 1989, contracted to buy land for development from the Council for £5 million. A term of the contract stated that the land was sold subject to any existing liabilities over it, but the vendor had a duty to disclose any which they knew of. The Council, after carrying out checks, stated that, as far as they knew, there were none. Eighteen months later, market values had radically dropped and Sindall had discovered a sewer which necessitated a six-foot maintenance strip being left uncovered; Sindall tried to avoid the contract on the grounds of misrepresentation but was unsuccessful. Held: no misrepresentation had occurred since the Council had made reasonable investigations before making their statement so rescission would not be granted. Obiter dictum: if liability had existed the following factors would have been considered by the court when deciding to exercise its discretion of awarding damages in lieu of rescission under s 2(2): (i)

The nature of the misrepresentation. The importance of the misrepresentation relative to the contract as a whole must be examined. Here the diminution in value of the land to Sindall of £18 000 was very small relative to the purchase price of £5 million. (ii) The potential loss to the misrepresentee of upholding the contract. The cost to Sindall was £18 000 to divert the sewer, plus the loss of one plot and delay and interest charges of £2000 a day until diversion was complete. (iii) The potential loss to the misrepresentor of rescinding the contract. If rescission took place Cambridgeshire CC would lose a bargain at top of the market price. They would have to repay £8 million and would receive in return land which due to market fluctuations was now only worth £2 million. Taking all this into account, damages would be a more just award than rescission. Quantum of damages. Obiter dictum it was held: (i)

Section 2(2) is concerned only with the damage resulting from the property not being what it was represented to be while s 2(1) relates to damage directly resulting from having entered into the contract. Here S would not have been entitled to claim damages for the drop in value of the land as this was not a result of the misrepresentation but due to market fluctuations. (ii) The measure of damages must be different from that under s 2(1) because s 2(3) contemplates that damages under s 2(2) will be less than damages under s 2(1). Section 2(2) is aimed at redressing the lot of the non-fraudulent misrepresentor against ‘the harsh consequences of rescission for a wholly innocent misrepresentation’ (Evans LJ). (iii) The relevant Law Commission report indicated that the Act was intended to correct the anomaly of a minor defect making a contract voidable for misrepresentation where breach of contract would not produce the same result. (iv) Damages should not generally exceed those recoverable for a breach of warranty. The possibility of compensation for loss of market value could not be ruled out in all cases as the court must be free to determine what was equitable in the circumstances of each case.

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The impact of the Misrepresentation Act 1967 Damages for non-fraudulent misrepresentation

Whittington v Seal-Hayne (1900) The claimant rented a poultry farm on the strength of a non-fraudulent misrepresentation by the defendant owner that the premises were in a sanitary condition. In fact the water supply was contaminated. As a result the farm manager employed by the claimant became ill and the prizewinning poultry either died or became valueless. To add insult to injury, the local council condemned the premises as being unfit for habitation and ordered the claimant to carry out repairs. Under the terms of the lease the claimant was responsible for repairs. Held: he was entitled to rescind the contract and could recover the rent he had paid and the costs of repair. However, the costs of lost stock and medical expenses were not recoverable as they were incidental to performance of the contract, which did not require him to stock the farm or appoint a manager.

Today the claimant would claim damages to make good his losses under s 2(1).

Parity with remedies for breach Before the 1967 Act the victim of a misrepresentation was always able to avoid the contract regardless of the seriousness of the effect on it of the misrepresentation. This produced the anomalous result that the victim of a misrepresentation was in a better position than a victim of a breach, who could only treat the contract as voidable if a condition was breached rather than a minor term. Section 2(2) enables the court to withhold rescission for non-fraudulent misrepresentation and award damages instead, thus solving this problem.

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Before the Misrepresentation Act 1967 there was no remedy other than rescission for a victim of non-fraudulent misrepresentation. Any such misrepresentation merited only, at best, an order for rescission which, even if available, might still not be an adequate remedy. Rescission is an equitable remedy, available only at the discretion of the court, unlike damages which are available as long as it can be proved that the relevant misrepresentation has occurred. There are many circumstances when it may be refused. (See below at page 148.) Even if rescission is applicable, its purpose is only to put the parties in their pre-contractual position, not to compensate them for any actual damage. The only money that can be recovered is that which was paid to enable performance of the contract. In practice a party may suffer other incidental losses that are not covered.

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Real Life Horace was buying a new house and after a lengthy search thought that at last he had found the place of his dreams, a pretty Victorian terraced house in a quiet street, with roses growing round the front door. Cuthbert the vendor was delighted to accept Horace’s offer, as he had had a long difficult relationship with his next door neighbours, Baggy and Snitch, who were often very noisy in the evenings and who had started actively to harass Cuthbert after he had written to report them to the Council. A sale of land contract requires the vendor to complete a Sellers’ Property Information Form. Cuthbert, desperate to escape, answered ‘no’ to the question about whether he had had any disputes with, or had made any complaints to/about his neighbours, or had sent any letters that might affect the property. The sale was duly completed but Horace is now enduring substantial noise nuisance from his neighbours who threatened him when he politely requested them to keep it down a bit. Horace can rescind this contract for fraudulent misrepresentation and claim damages. We may have some sympathy with Cuthbert, but he clearly was lying. In less clear-cut circumstances Horace would be better off suing under the Misrepresentation Act 1967, s 2(1) which requires the misrepresentor to prove reasonable belief in their statement.

Mistake Although it is common for a party to make a contract under a misapprehension, it is unusual for the resulting contract to be void. Such a contract may be voidable for misrepresentation; remedies for breach of contract may also be available.

An operative mistake makes the contract void Exceptionally a mistake will be so fundamental that the contract will be rendered void. Such a mistake is said in law to be operative because it strikes at the root of the contract, effectively preventing any true agreement. In practice this is very rare. Mistakes as to quality do not make the contract void. A mistake as to the attributes of the subject matter of the contract or of a party to it is never an operative mistake, even if the other party induces the mistake (misrepresentation), or fails to correct the mistaken party’s false impression. If you ask to buy a food processor from a shop, under the mistaken belief that it has a juice-making facility, your mistake does not make the contract void. If the shop assistant told you that a juice maker was included, the contract is voidable for misrepresentation. If you were not actively misled, the contract is binding. The shop may be prepared to let you exchange the goods, or even give you a refund, but there is no legal obligation on it to do so. In sale of land contracts the courts were sometimes prepared to treat a contract as voidable under equitable principles. Rescission was sometimes granted if both parties made the same mistake. This was possible only if it produced the most just result. Similarly, the court would not allow a party to obtain a decree of specific performance, if this would permit a party to exploit a mistake unfairly. This equitable doctrine was abolished by the Court of Appeal in Great Peace Shipping v

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Tsavliris (International) Ltd (2002). (Full information about equitable remedies can be found at the end of Chapter 9.) Operative mistake may occur in the following circumstances.

Common mistake concerning the existence of the subject matter In common mistake both parties reasonably but wrongly believe that the subject matter exists at the time they make the contract.

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Couturier v Hastie (1856, HL)

Held: as the contract was one to buy specific goods, there was no possibility of a contract coming into being if the goods did not exist at the point when the parties reached agreement. It was impossible to buy them any longer.

However, the contract may not be void if one party has responsibility to check that the subject matter exists.

McRae v Commonwealth Disposals (1951) The parties entered a contract under which the defendant gave the claimant rights to salvage a wreck, which the defendant said would be found on a reef at a given map reference. However, neither reef nor wreck existed at that site. Held: the defendant was liable for breach of contract since it had been careless in promising the existence of the wreck.

Worth thinking about? What is the legal situation if the parties make a contract about property which is currently in existence, but ceases to be before the contract is performed? Suggested solutions can be found in Appendix 2.

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The parties made a contract for the sale of a cargo of corn. Unknown to either party, the corn had already been disposed of by the carrier, who was transporting it from abroad.

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Mutual mistake concerning the identity of the subject matter In mutual mistake both parties operate under different misapprehensions. Such cases are rare, but occasionally the long arm of coincidence strikes.

Raffles v Wichelhaus (1864) Two ships called Peerless were both carrying cotton from Bombay. The parties contracted for the sale of such a cargo. The buyer believed that he was buying one consignment while the seller was disposing of the other. Held: this mistake prevented any agreement coming into being and therefore the contract was void. No true agreement existed between them since they were entirely at cross purposes about what was being bought and sold.

Unilateral mistake by one party regarding the identity of the other In unilateral mistake one party is mistaken to the knowledge of the other. Although mistaken identity is very common, it is very unlikely to make a contract void, particularly if the parties have contracted face to face. Mistaken identity usually arises from a fraudulent misrepresentation, which enables a fraudster (commonly called ‘a rogue’ in law books) to take possession of the victim’s property. The resulting contract, between claimant and rogue, is voidable for misrepresentation. Ownership of the goods passes to the rogue, under what is called a voidable title. Unless the claimant takes steps to avoid the contract made with the rogue before the goods are sold on, the party who buys the goods from the rogue becomes the legal owner. Since the victim of the fraud cannot usually contact the rogue directly, giving information about the swindle to the police has been held to be sufficient to avoid the contract (Car & Universal Finance v Caldwell (1964)). In practice, the victim is usually unable to avoid the contract with the rogue before the goods are sold on, so an innocent third party becomes owner of the goods. The only hope for the victim is to persuade the court that the contract is void for mistake, since this would mean that the goods have not become the property of the party who bought from the rogue and could be recovered. The problem for the court is how best to do justice between two innocent parties – the rogue’s victim (the claimant) and the person who bought the goods from the rogue in good faith (the defendant). Generally, the courts are more likely to sympathise with the defendant, unless the claimant is able to prove that it was entirely reasonable for the claimant to be duped by a virtually foolproof deception by the rogue. The rationale for this approach is that it is fair that the original seller carries the risk of the buyer not being creditworthy, by letting the buyer remove the goods. A contract will not be void for mistaken identity unless the claimant can prove the following:

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1 The claimant intended to deal with some person other than the contracting party. The claimant must be mistaken not merely as to the attributes (quality) of the other party, but also as to that party’s actual identity. Therefore, the claimant’s case will collapse unless he or she can prove that there are two persons – one with whom he or she contracted and one with whom he or she intended to contract.

King’s Norton Metal Co. v Edridge, Merrett & Co. (1897) A rogue represented himself to the claimant company as the agent of a successful business enterprise which did not actually exist. The claimant entered into a postal contract which was held not to be void since the claimant clearly intended to make a contract with somebody and the only entity with whom this was possible was the rogue.

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Compare:

Cundy v Lindsay (1878, HL) A rogue, Blenkarn, represented himself as Blenkiron & Co., a reputable company already known to the claimant and trading from an address in the street where the rogue had set up his premises. He ordered, by post, linen handkerchiefs from the claimants, never paid for them and sold them on to a third party whom the claimants sued. Held: the contract between the claimant and Blenkarn was void, as the claimants reasonably believed that they were dealing with another party than the rogue. This meant that the claimant could recover the goods which had been sold on to the defendant.

2 The other party was aware of the claimant’s mistake. This is not generally a problem, since usually the other party is bent upon deception. 3 The issue of identity must have been crucial when the contract was made. The claimant will have to satisfy the court that at the point the contract was made he or she intended to contract only with the person whom the rogue claimed to be. In Cundy v Lindsay, which was a postal contract, the court was prepared to accept this. In later cases, the courts have adopted a different approach where the contract is made face to face and have placed a heavy burden of proof on the claimant, who must show that it was reasonable to place reliance on the rogue’s representations. Otherwise it is presumed that the claimant intended to contract with the person before them and the contract will not be deemed void for mistake, but will merely be voidable for misrepresentation. The conduct of the parties is judged objectively to determine whether the claimant has acted reasonably. 139

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Phillips v Brooks (1919) The claimant jeweller contracted to sell a ring to a rogue who claimed to be Sir George Bullough. He then pawned the ring with the defendant and the claimant sued to recover it. Held: the claimant could not recover the jewellery since the contract he had made with the rogue was not void. The issue of identity was clearly not crucial to the claimant who had merely checked the name and address in a street directory and was satisfied by such flimsy evidence which did not demonstrate any real link between the rogue and the person he claimed to be. It proved nothing more than that a Sir George Bullough did live at a particular address.

The Court of Appeal reached an apparently conflicting decision in:

Ingram v Little (1960, CA) A rogue offered to buy a car from three elderly sisters. They initially refused to take a cheque so the rogue claimed to be P.G.M. Hutchinson and said he was a successful businessman. He also supplied an address. While two of the sisters kept the rogue talking, the third went to the post office and checked the particulars in the telephone directory and found that the name and address given by the rogue were correct. This, of course, proved nothing except that the rogue knew Hutchinson’s name and address, but the sisters agreed to sell. The cheque was not honoured and the rogue sold the car to the defendant, a car dealer. Held (by majority): the contract was void and therefore the car was recoverable from the defendant. The test was whether the rogue should reasonably have believed at the time of entering the contract that the offer from the seller was to the person they represented themselves as being. The sisters had intended to deal only with Hutchinson, as was evidenced by their initial refusal to accept the cheque until they had checked the phone book. Every case in these circumstances must be determined on its facts and Phillips v Brooks could be distinguished as the jeweller had agreed to sell before he checked the street directory.

While it is difficult to see any material difference between the facts of the two cases above, the decision in Ingram v Little may be justified as reflecting the customary approach of protecting the more vulnerable party at the expense of the business party. Remember it was a dealer who bought the car from the rogue.

Lewis v Averay (1971, CA) The claimant sold his car to a rogue, who had claimed to be Richard Green, a film actor well known for portraying Robin Hood in a popular TV series. Before the sale was agreed, the rogue showed the claimant a chequebook in the name of R.A. Green, and a pass to Pinewood Studios. The pass bore an official stamp, the name Richard Green and the rogue’s photograph.

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Held: the contract with the rogue was not void and therefore the defendant purchaser of the car had acquired ownership. The claimant had not proved that it was crucial to him to contract with the rogue as he accepted less than convincing evidence of the rogue’s identity. All it showed was that the rogue’s name was probably Richard Green and that he worked at Pinewood. ‘Green’ is a common name and there are many jobs at film studios which do not involve leading acting roles. The court (by majority) refused to apply Ingram v Little and instead applied the Phillips v Brooks decision. Ingram v Little was perceived as anomalous as the facts of all three cases were indistinguishable.

7

Shogun Finance Ltd v Hudson (2002, CA) A rogue, who represented himself as Mr Patel, using a driving licence stolen from Mr Patel as evidence, obtained a car on hire purchase from the claimant finance company, which had made very limited identity checks on the electoral register and county court judgment records. He later sold it to Hudson. The finance company succeeded in its claim to recover the car from Hudson as the contract between it and the rogue was deemed void. Held (by majority): (a) Identity was a crucial issue for the finance company. In these circumstances the rogue would reasonably believe that the offer was being made not to him personally but to Mr Patel. (b) This was not a face-to-face contract as the car dealer was not acting as agent of the finance company when dealing with the rogue. Therefore the presumption that the claimant intended to deal with the person before him did not apply. (c) This case was also argued on the grounds that Hudson had obtained title to the car under s 27 of the Hire Purchase Act 1964. (More detail on this aspect of the case can be found below at page 246.)

All the judges hearing this case commented on the confusing state of the law in this area and the need for statutory reform to enable a clear and fair system of loss distribution in such cases. Hudson appealed to the House of Lords.

Shogun Finance Ltd v Hudson (2003, HL) The House of Lords (by majority) affirmed the Court of Appeal’s decision. Held: no hire-purchase contract had been created between the finance company and the rogue, but a contract had been concluded with Mr Patel, who was clearly identified in the agreement in

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In the next case the Court of Appeal refused to follow this decision, distinguishing it on its facts.

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accordance with the way prescribed by the finance company. Mr Patel was the only person the company had been willing to do business with. The delivery of the car to the rogue by the dealer did not create any contract with the rogue. It was not approriate to depart from the House of Lords’ previous decision in Cundy v Lindsay, since it made good sense to maintain the presumption, in face-to-face contracts only, that the seller intended to contract with the person before them.

The determination of the courts to protect Shogun Finance in this case may seem surprising. This sort of fraud is widespread and it could be argued that hire-purchase companies should be encouraged to take greater precautions to prevent it regardless of how the contract is made. The evidence it relied upon, in reality, only told the company that Mr Patel had a current driving licence, was on the electoral register and had no unsatisfied court judgments against him. None of it proved that the rogue was Mr Patel.

Unilateral mistake regarding the terms of the contract Parties will not usually be able to treat a contract as void by claiming that they were mistaken about the terms on which the contract was based. Exceptionally, the contract will be treated as void if the error would have been clearly evident to the other party, who will not be allowed to rely on it.

Hartog v Colin & Shields (1939) A written contract to sell hare skins stated that the price would be calculated by the pound. It should have stated that the goods would be sold by the piece. This had been agreed orally between the parties and reflected the customs of the trade. Held: the buyer was not entitled to take unfair advantage of what he must have realised, with his experience of the trade, was a clerical error in the written contract which must be treated as void.

Only a very obvious mistake will invalidate the contract.

Wood v Scarth (1858) The defendant’s written offer to let premises did not include a premium, and the claimant was not informed of such a requirement when he concluded the contract with the defendant’s agent. Held: the contract was not invalidated by this mistake, since the claimant could not reasonably have been expected to have anticipated that a premium would be payable

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The equitable remedy of rectification If a contract is found to be void for operative mistake the court will require any money or property which has changed hands to be returned: as no contract exists in law, title does not pass. However, the court may be prepared to order a decree of rectification to amend a written contract which contains a unilateral mistake relating to its terms. It will only be granted if there is clear evidence that, as it stands, it does not represent the intention of the parties and that injustice would result from enforcement of the written document in its existing form.

7 The courts are generally very unsympathetic to people who try to avoid the effect of a mistakenly signed document. It is usually binding, unless misrepresentation or undue influence makes it voidable. Exceptionally, a plea of non est factum (this is not my deed) may be applicable. The House of Lords has specified certain proof points for this plea, which if satisfied will result in the mistakenly signed document being void. Signers must prove that: 1 the document signed is radically different in its effect from what they believed they were signing; 2 the signers were not careless. The standard of care exercised by a signer is judged subjectively, taking into account age and physical and mental capabilities.

Gallie v Lee (Saunders v Anglia Building Society) (1970, HL) Mrs Gallie, who was 78, had poor sight and had mislaid her spectacles, signed a document without reading it. She assumed it to be a deed of gift assigning her house to her nephew, Wally. She had previously agreed to give him the house so that he could raise money on it for a business venture, provided that she would be able to continue living there. In fact, the document presented to her for signature by Lee, Wally’s friend and business colleague, actually assigned the house to Lee for £3000. He never paid Mrs Gallie the money, but mortgaged the house to the building society. He then failed to make any repayments and so the building society attempted to repossess the house. By the time the case reached the House of Lords, Mrs Gallie was dead and the parties to the case were her executor and the building society. Held: the plea of non est factum failed. 1 The document was not sufficiently different in purpose from what Mrs Gallie believed she was signing: it transferred the ownership of the house, which was what she intended. It was irrelevant that it transferred the house to a different person, by sale not gift. 2 Mrs Gallie had not taken sufficient care before signing. She should at least have checked the contents of the document by asking someone to summarise it for her if she was not able to read it for herself.

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Documents signed by mistake

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The courts have shown great reluctance to allow a plea of non est factum to succeed in most of the cases where it has been raised.

Duress and undue influence The essence of a contract is that it is a voluntary agreement. Evidence that a party entered a contract under compulsion may make it voidable.

Duress Duress is a common law doctrine, under which threats or use of violence to force a party to make a contract may make it voidable. In practice, physical duress is very rare, though exceptions do exist. In Barton v Armstrong (1975, PC) the claimant, who had been subjected to a campaign of threats to persuade him to part with a valuable shareholding, was able to avoid the resulting contract. Traditionally the doctrine of duress encompassed only threats and violence against the person, but the courts, in the latter half of the twentieth century, extended the doctrine to cover economic duress. Such duress usually consists of threats by one party not to perform the contract with the other party unless the terms of the contract are varied in favour of the coercive party. In the past the courts have tended to treat such variations as void in law because of an absence of consideration, but increasingly they are tending to hold them voidable because of economic duress. The following criteria are relevant to deciding whether the contract is voidable: 1 The extent of the pressure employed. This must exceed acceptable levels of pressure normally to be expected in commercial dealings. 2 The level of protest evidenced by the aggrieved party. 3 Whether the aggrieved party had any real choice about complying with the other party’s threats. 4 Whether independent advice was available to the aggrieved party.

Altas Express Ltd v Kafco Importers & Distributors (1989) The claimants had contracted to transport goods for the defendants at a certain price calculated (by the claimants) on the basis of an estimated size of load. The first load was actually much smaller than was economic. The claimants then said that they would not make any further trips unless the price was renegotiated with a raised minimum cost per load. The defendants felt obliged to accept this as there was not time to find another carrier; they were also heavily dependent on a current order to Woolworths, where the next delivery was to be made. Held: where a party is forced to renegotiate terms to its disadvantage and has no alternative but to accept the new terms offered, economic duress has occurred.

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Undue influence Undue influence is an equitable doctrine, applicable where one party abuses his or her personal influence or authority over another to make that other party enter a transaction. If the influence is effective the transaction is voidable.

Williams v Bayley (1866, HL) A father was told by his bankers that his son would be prosecuted, unless he (the father) paid back money that the son had fraudulently obtained from the bank by forging his father’s signature.

7 Defects in the contract

Held: the resulting contract was voidable against the bank by the father because he had not entered into it freely.

Avon Finance v Bridger (1985, CA) An elderly couple were buying a retirement home; their son was making the financial arrangements and was providing part of the money. To do this he obtained a loan from the claimant, but did not tell his parents, who signed a legal charge as security, that it related to their home. The son then failed to keep up the repayments and the claimant took action to possess the house. Held: the security agreement was voidable for undue influence by the son, which was attributable to the claimant. The son was in effect acting as the claimant’s agent. The claimant should have been aware that the son would exercise influence over his parents, who had not received independent advice.

Where there is no fiduciary relationship between the parties the burden of proof of undue influence is on the complainant. He or she will have to satisfy the court that, but for the influence to which he or she had been subjected, he or she would not have entered the transaction. Proof that the complainant had no independent advice before entering the transaction may be evidence that he or she did not act with free will. Where a fiduciary relationship exists between the parties undue influence is presumed, provided that the complainant can prove that the resulting transaction was disadvantageous to him or her. The transaction will be voidable unless the other party can prove that the complainant was not prevented from exercising freedom of will. Evidence that the complainant had access to independent advice will be proof of this. A fiduciary relationship is deemed in law to exist automatically in some situations. These include: 1 doctor and patient; 2 solicitor and client; 3 principal and agent. 145

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However, the court may be prepared to acknowledge that particular circumstances give rise to a fiduciary relationship in the case before it. In Re Craig (1971) a secretary companion, who persuaded her frail and elderly employer to make gifts to her from the bulk of his savings, was held to be in a fiduciary relationship to him. He was both physically and emotionally dependent on her. She had to repay the money to his estate. In the next case the amount of control taken by the defendant over an elderly man’s business affairs was sufficient to create a fiduciary relationship.

Goldsworthy v Brickell (1987, CA) The claimant, who was elderly, owned a large and valuable farm which had become very run down. He came to rely heavily on the defendant (his neighbour) for advice. Within a few months the defendant was effectively managing the farm. The claimant then gave the defendant a tenancy of the farm on terms very favourable to the defendant, but took no independent advice. Held: the tenancy was voidable because undue influence was presumed. A fiduciary relationship was held to exist because of the very close working relationship of the parties in which the defendant clearly dominated the claimant.

In general, the courts have not often been persuaded to find a fiduciary relationship to exist between husband and wife, even if the relevant transaction was for the benefit of the husband.

Barclays Bank v O’Brien (1993, HL) The facts of this case are set out below. The House of Lords indicated that a more generous approach may be appropriate where a wife stands surety for a husband’s debts: 1 The informal nature of business dealings between spouses raises a substantial risk that the husband might fail accurately to inform his wife of the extent of the liability she is undertaking. 2 Many wives place trust and confidence in their husbands’ judgement in financial matters. 3 Similar principles would apply to transactions between cohabitees where there is an emotional bond, whether heterosexual or homosexual.

Occasional exceptions are made but no fiduciary relationship is usually acknowledged to exist between a bank and its customers. The bank does not even have a duty to ensure that a customer takes independent advice prior to entering into a transaction with it. However, failure to do so may prevent the bank from enforcing a contract in its favour, if it is perceived as having constructive notice of undue influence or misrepresentation which led the customer into the transaction. Such notice may be given by the nature and substance of the agreement and the relationship between the customer and any other party involved in or benefiting from the transaction. 146

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Barclays Bank v O’Brien (1993, HL) Mr O’Brien persuaded his wife to sign a mortgage on the jointly owned matrimonial home, as security for the overdraft for her husband’s company in which she had no interest. He told her that the overdraft was limited to £60 000 for a period of three weeks. In fact it was unlimited in both respects. When it rose to £154 000, the bank sought to enforce the mortgage. The branch where Mrs O’Brien had entered the transaction had failed to carry out instructions from head office to make sure that both parties were fully aware of the nature of the transaction and to recommend independent advice. Held: if the circumstances surrounding the transaction should have put the bank on notice that a wife had been subject to undue influence or misrepresentation, she could avoid the transaction, unless the bank had warned her in confidence of the need to take independent advice. Mrs O’Brien was entitled to avoid the transaction as the bank had been put on notice of her husband’s likely misbehaviour and had not taken adequate steps to safeguard her.

7

Credit Lyonnais v Burch (1997) The defendant was a junior employee in a small company and a family friend of the owner, who was also her boss. She was persuaded by him to take out a second mortgage on her flat and to give the bank an unlimited guarantee of the company’s debts, to enable the company to increase its overdraft from £25 000 to £270 000. Neither he nor the bank ever revealed to her the heavy state of indebtedness of the company. The bank urged her to take legal advice before signing the relevant documents but when she refused, in a letter clearly written in consultation with her employer, it allowed her to enter what it knew to be a precarious contract. Held: that the bank had constructive notice of the influence her employer was capable of exercising over her and of the lack of legal advice and, therefore, could not enforce the mortgage and guarantee against her.

In the majority of cases the court has held that the bank does not have constructive notice once the vulnerable party has been advised to take independent advice. The courts have usually interpreted the concept of independent and adequate advice in favour of the bank. However, in the Etridge case (below) the House of Lords has restated and clarified some of the issues and has revived a little of the spirit of the O’Brien decision. Nevertheless, there are still concerns about whether the surety is sufficiently protected with regard to the issue of independent legal advice. As the law now stands, the surety’s only remedy in most cases may be an action in negligence against the solicitor, rather than being able to avoid the transaction with the bank. 147

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Later cases indicate that it is hard to persuade the court that the bank did have constructive knowledge unless the circumstances are exceptional.

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Royal Bank of Scotland v Etridge (No 2) (2001, HL) The House of Lords held: (a) The bank is automatically put on notice when the surety is not acting in the course of business. (b) The bank must reasonably ensure that the surety has understood the consequences of what he or she is signing, has been warned of the risks in non-technical language and has freely chosen to sign. However, the bank need not personally meet with the surety. Confirmation from the solicitor advising the surety will normally be sufficient. (c) Independent advice may be supplied to the surety by the borrower’s solicitor. That solicitor must determine whether there is any conflict of interest which indicates that the surety should be separately advised.

Once the bank was informed that the surety had been advised, the bank could assume that the advice had been delivered competently.

The limits of rescission The only remedy for undue influence is rescission. This is an equitable remedy and, therefore, available only at the discretion of the judge. The right to avoid the transaction may be lost in the following circumstances: 1 Affirmation. The complainant performs the contract with no complaint once freed from the other party’s domination. 2 Delay. In Allcard v Skinner the claimant joined a religious order and made large gifts to it. She stayed in the order for eight years and then left. Six years later she tried unsuccessfully to recover the money despite evidence of undue influence. 3 A third party has acquired bona fide rights over the contract property. If property was transferred under a contract voidable for undue influence and sold on before the complainant had time to avoid the contract, the right to rescind is lost.

Chapter summary Misrepresentation An untrue statement of fact by the misrepresentor which induces the misrepresentee to enter the contract and makes the contract voidable. A misrepresentation may be fraudulent or innocent. Fraudulent misrepresentation: made intentionally/recklessly.

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Innocent misrepresentation: misrepresentation made carelessly without reasonable belief or wholly innocently with reasonable belief. Remedies for misrepresentation Fraudulent: action in deceit, rescission and damages.

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Careless: action under Misrepresentation Act 1967, s 2(1). Burden of proof of reasonable belief is on defendant. Rescission and damages. Wholly innocent: action under Misrepresentation Act 1967, s 2(2). Rescission is the usual remedy but damages may be substituted if rescission is not justified by the nature of the misrepresentation. Mistake An operative mistake makes a contract void.

Mutual mistake about the existence of the subject matter. Unilateral mistake about the identity of a contracting party. Unilateral mistake about a term of the contract. Remedies: the court requires any property or money which has changed hands between the

Duress Forcing a party to enter a contract by physical threats to their person or by threatening their business interests may make the contract voidable. Undue influence A contract resulting from more subtle forms of illicit persuasion than duress may be voidable. Presumed undue influence: exists if the parties are in a fiduciary relationship and the resulting contract is disadvantageous to the less powerful party. Actual undue influence: exists if the parties not in a fiduciary relationship but one party can prove unfair exercise of power by the other party to get them to enter into a contract. Remedy: Rescission.

Key terms Careless misrepresentation: untrue statement made without reasonable belief in its truth. Common mistake: both parties make the same mistake. Duress: physical threat to force a party to enter a contract. Fiduciary relationship: a legal relationship with a very high degree of trust by one party in another’s expertise, knowledge etc., giving that other party the capacity to influence their decisions. Fraudulent misrepresentation: untrue statement made intending to deceive or recklessly not caring whether it is true or false. Innocent misrepresentation: an untrue statement not made fraudulently. May be made carelessly or with reasonable belief. Misrepresentation: an untrue statement and a material inducement to a party to enter a contract.

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Mistake may be operative in the following circumstances: Common mistake about the existence of the subject matter.

parties to be returned. Rectification may keep a contract alive if there is unilateral mistake regarding its terms.

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Misrepresentee: person to whom a misrepresentation is made. Misrepresentor: person who makes a misrepresentation. Mutual mistake: both parties each make a different mistake. Non est factum: ‘This is not my deed.’ May be pleaded by a party who has mistakenly signed a contract for a radically different purpose than he or she was led to believe. Operative mistake: one which makes a contract void because it prevents true agreement between the parties. Rectification: an equitable remedy to amend a document to reflect the parties’ true intention. Rescission: an equitable remedy requiring a party to a voidable contract to give back money/property to the other party who has avoided the contract. Surety: a person who provides security to a creditor for a loan. Undue influence: inequitable influence making a contract voidable. Unilateral mistake: one contracting party is mistaken. Void contract: no contract exists in the eyes of the law. Voidable contract: a contract exists but the innocent party may refuse to perform it. Voidable title: provisional ownership of goods lost by the misrepresentor if the misrepresentee avoids the contract before a bona fide third party buys them.

Quiz 7 1

What effect does a successful claim of (a) misrepresentation, (b) mistake, (c) duress, (d) undue influence, (e) non est factum, have on a contract?

2

On what grounds may the following contracts arguably be defective? (a) Crockford sold his house to Wisden, having placed a large and heavy bookcase to conceal subsidence cracks in the wall. (b) Kelly contracted to sell Bradshaw 1 tonne of jelly babies, which both parties believed to be in a warehouse in Scunthorpe. Earlier the same day, a massive fire had destroyed the contents of the warehouse. (c) Chambers told Webster that he was Pears, the famous flute player. As a result, Webster agreed to sell him his antique flute. (d) Whittaker, who is frail, elderly and heavily dependent on his son, Moore, sold Moore valuable shares for a fraction of their market price, because Moore threatened that otherwise he would go and live abroad. Answers to all quizzes can be found in Appendix 2.

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Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions. Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.)

7 Defects in the contract

Esso Petroleum v Mardon [1976] 2 All ER 5, CA William Sindall plc v Cambridgeshire County Council [1994] 1 WLR 1016, CA Shogun Finance Ltd v Hudson [2004] 1 All ER 215, HL Credit Lyonnais v Burch [1997] 1 All ER 144, CA

Web activity Please go to: www.ripofftipoff.net/ Then click on ‘typical cons’. Have a look at some of the scams on offer and see which involve misrepresentation or undue influence or unfair contract terms like those in Chapter 6.

Assignment 6 (a) Explain the remedies for misrepresentation. (b) James sold his car privately by cheque to a rogue who represented himself as Robert Gould, whose chequebook and banker’s card the rogue had recently stolen. For additional proof of identity the rogue showed James a travel pass in Robert’s name onto which the rogue had put his own photograph. The rogue then sold the car on to a secondhand car dealer called Harry. The cheque bounced when James presented it and he has traced the car to Harry’s showroom. Advise James. Would it make any difference to your answer if James had become suspicious shortly after selling the car and had notified the police?

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Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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chapter 8

More defects: illegality and incapacity

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I n t ro d u c t i o n In the law of contract, the word ‘illegal’ has a wider meaning than that understood by lay people. It includes not only contracts which are actually prohibited by law, but also contracts to achieve a purpose which is against the law, as well as contracts seen to be against the public interest but which do not actually break the law. A contract found to be illegal is void. In general, any person is legally capable of making a contract and may, therefore, sue or be sued on any contract to which he or she is a party. However, some types of person have limited contractual capacity and will not necessarily be bound by all the contracts which they make. Special rules, which apply to incorporated bodies, are explained in Chapter 20. This chapter examines the rules concerning two categories of people whose capacity is limited to protect them against exploitation – minors and mentally impaired persons.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to:

Appreciate the scope of the concept of illegality of contracts

Recognise the circumstances in which making a contract is illegal at common law

Grasp the difference between contracts which are illegal at common law and those which are merely void

Understand when a contract in restraint of trade is enforceable

Explain what kinds of contracts are enforceable against minors and mentally impaired people.

Photo: Photodisc

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Illegality The rules governing illegal contracts are found in statute and common law.

Contracts illegal by statute These are numerous and include the following: 1 under the Resale Prices Act 1976, collective agreements between manufacturers to regulate the resale price of goods are prohibited; 2 under the Gaming Act 1845, gaming and wagering contracts are void. The Act does not prohibit gambling as such, but effectively prevents a party to such a contract from having any rights to pursue gambling debts through the courts.

Contracts illegal at common law The court determines the existence and extent of the illegality by reference to public interest considerations, sometimes described as ‘the public policy’. Contracts invalidated for public policy reasons fall into two categories. 1 Illegal contracts. Here the parties agree to do something which is directly or indirectly against the law. The following types of contract are illegal: (a) A contract to commit a crime, a tort or a fraud. In Everet v Williams (1725) two highwaymen agreed to rob a stagecoach and share the proceeds. Not surprisingly, the court refused to allow one to sue the other for his share of the proceeds. (b) A contract which is damaging to the country’s foreign relations.

Regazzoni v Sethia (1957, HL) India’s export regulations prohibited exports from India to South Africa. To avoid the prohibition, the claimant and defendant agreed to export the goods initially to Italy. From there they would be sent on to South Africa. The buyer sued for breach of contract when the seller failed to deliver. Held: the buyer’s claim must fail because the contract was illegal. Its performance would breach the law of India and was likely to endanger its friendly relationship with Great Britain.

(c) A contract for a sexually immoral purpose.

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Pearce v Brooks (1866) The claimant coach builders supplied a carriage to the defendant, knowing that she would use it to ply her trade as a prostitute. Held: the contract was illegal. The coach builders could neither recover payment from the defendant nor repossess the carriage. They had effectively aided and abetted soliciting.

Contracts in restraint of trade Restraint of trade is commonly a feature of the following agreements: 1 Contracts of employment. Employees may be required to give undertakings not to reveal trade secrets or to compete with their employers on leaving their service. 2 Contracts for the sale of a business. Where a business is sold as a going concern, the seller may undertake not to set up in competition with the buyer. 3 Solus agreements. A seller of a particular product may agree to deal with only one supplier in return for a discount or some other financial benefit (a solus agreement). This is very common in contracts for the supply of petrol. The owner of a filling station obtains a discount price, or financial assistance from the supplier to develop a site, in return for a promise to sell only that supplier’s brand. The use of such restraints is generally regarded as not being in the public interest, because they tend to hamper competition and freedom of movement of labour. All such restraints are said to be prima facie void – i.e. they will initially be treated as against the public interest – but will be enforced if proved reasonable. This means that the court will not give a remedy (like an injunction) to help a party enforce the restraint, unless there is evidence that in the particular circumstances the restraint is reasonable. Three questions are relevant to determining reasonableness: 1 Is the business interest one which can legally be protected? Such interests are limited to trade secrets and influential relationships in employment contracts. If the contract concerns the sale of a business, the goodwill may be protected.

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The illegality taints the whole contract, rendering it void. A party may find him or herself indirectly penalised for making the contract. For example, if a party was aware of the illegal purpose before entering the contract, he or she will not generally be able to recover any property which has changed hands. This can be seen as a deterrent to discourage parties from making such contracts. 2 Contracts which are merely void. These are contracts which the courts believe are against the public interest though they do not involve breaking the law. The parties will not be penalised by the courts for making them. Property which has changed hands is always recoverable. The contract will be enforceable as far as it is not void. The most important type of contract in this category is one said to be in restraint of trade.

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2 How long is the restraint intended to last? 3 How wide a geographical area is covered by the restraint? Provided that a legally recognised business interest is found to exist, the issues of time and geographical area are determined in the light of the particular facts of the case. The courts have exceptionally upheld lifelong or worldwide restraints. In practice, however, most restraints operate only within a very limited time and area.

Restraints in employment contracts An employer may in a contract of employment seek to impose restrictions on employees who have moved to a new employer. With regard to trade secrets, an employer may restrain employees with access to unique information concerning the manufacturing process or composition of goods from revealing this information to others or using it for their own purposes.

Forster & Sons Ltd v Suggett (1918) The employee had access to secret bottle-glass manufacturing processes invented by his employer. Held: it was reasonable to restrict the employee from being involved in such a trade for five years after he stopped working for the employer, anywhere in the UK.

Business connections created by an employee through close relationships forged with customers during the relevant employment may also be protected. This is to prevent an ex-employee from poaching customers.

Fitch v Dewes (1921, HL) Held: a solicitor’s managing clerk could reasonably be restrained from working as a solicitor for the rest of his life, within a seven-mile radius of Tamworth town hall, as he had dealt confidentially with many clients within his employer’s practice. They might follow him if he were allowed to practise locally.

Employees who have learnt skills and obtained business knowledge from their employment cannot be legally prevented from using these elsewhere, unless trade secrets were imparted or close relationships with customers resulted.

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Morris v Saxelby (1916, HL) Held: a draftsman and engineer could not be restrained from working in the crane components manufacturing business. Knowledge about the way in which his ex-employers organised a similar business was not an interest which could be protected.

Eastham v Newcastle United Football Club (1963)

8 More defects: illegality and incapacity

Football Association rules stated that players who left a club at the end of a contract could be placed on a retainer list. This prevented them from seeking employment with any other club in the UK or abroad, for as long as their ex-club paid them ‘a reasonable wage’. Held: this rule was not binding since no legitimate trade interest was protected by it.

Faccenda Chicken Ltd v Fowler (1986, CA) The claimants sold frozen chickens door to door. Mr Fowler was their sales manager but had no direct contact with customers. He left Faccenda’s employment and set up a similar business in the area, using his ex-employers’ customer lists. Eight of the claimants’ other employees left to work for him. Held: Fowler could not be restrained from this activity: the information he had used was not a trade secret and he was not breaching his ex-employers’ confidence by using it. He was at liberty to offer jobs to any person that he thought suitable.

The issue of reasonableness must be determined in the way most likely to produce a fair outcome for both parties. In each of the three cases above, the employer was merely trying to prevent legitimate competition by an ex-employee. This would have unduly restricted the employee selling his labour, or setting up in business elsewhere.

Real Life Horace trained as a graphic designer, but left the industry and for the past five years has worked as a personal trainer at the FitQuick Gym in Oldcastle. His friend Sydney owns a company running a chain of fitness clubs with branches in nearby towns and has just opened a new one in Oldcastle. He offers Horace a job as promoter and publicity manager. Horace’s contract of employment with FitQuick states that he cannot work as a personal trainer or in any related job connected with the fitness industry in Oldcastle, or within 30 miles of it for one year after leaving FitQuick’s employment.

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As Horace will have built up a personal relationship with clients at FitQuick, it is reasonable for it to protect this business interest, and seeking to prevent him from working as a personal trainer for one year within Oldcastle itself is not an excessive time or too wide a locality. However, trying to prevent Horace from working as a personal trainer outside the town, or taking a job in the fitness business not involving a close personal relationship with clients, may well be deemed unreasonable. It rather depends on how far away the nearest gym in Sidney’s chain is located and whether his new job would permit him to exploit his relationship with his old clients.

The courts recognise that employees do not usually share equal bargaining power with their employers. The wording of a contract is therefore strictly interpreted to prevent unreasonable restraints upon employees. The court must, however, balance the parties’ interests. The court may not always take the literal meaning of the words if this would allow an employee to abuse the employer’s legitimate interests. Instead, a purposive approach may be adopted. The contract is interpreted in the way which prevents the employee from avoiding a reasonable degree of restraint.

Home Counties Dairies v Skilton (1970) Skilton’s employment contract required him not to sell milk or dairy products to any person whom he had served during his time with the dairy, for one year after leaving the dairy’s employment. Held: the object of the clause was to prevent the dairy’s loss of customers from Skilton’s old milk round, not to prevent him from taking up work, for example, in a grocery shop selling butter and cheese. It was therefore valid in so far as it prevented him from poaching his ex-employer’s customers when working as a milkman.

Littlewoods Organisation v Harris (1978, CA) The claimant, who had planned the contents of Littlewoods’ mail order catalogue for the next year, left to work for Littlewoods’ main competitor, Universal Stores. His contract with Littlewoods stated that he must not work for Universal Stores for one year after leaving Littlewoods. Held: this very generally drafted restraint, if interpreted literally, would prevent Harris working in any capacity for Universal Stores. It must be interpreted with implied reference to Harris’s very high degree of access to crucial trading information in the mail order market sector. Once this was taken into account the clause became reasonable as it protected Littlewoods’ secret information.

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Restraint on the seller of a business Buyers of the goodwill of a business may protect themselves against loss of customers by restraining the sellers from setting up in a similar business too close and too soon. The only business interest which can be protected here is the existing custom enjoyed by sellers: they can be restrained only from running a business of exactly the same kind as they are selling.

BRC Engineering v Schelff (1921) Schelff sold his business, which was concerned with the sale of loop concrete road reinforcements. The contract of sale contained a clause that attempted to restrain him from being involved in the sale or manufacture of any type of concrete reinforcement.

8 More defects: illegality and incapacity

Held: the only business interest that could validly be protected here concerned the sale of loop reinforcements. Any wider restraint was unreasonable as it related to business interests that were not being sold.

Nordenfelt v Maxim Nordenfelt Guns & Ammunition Co. Ltd (1894) Nordenfelt sold his arms manufacturing business to the Maxim Nordenfelt Co. The contract restrained him from being involved, for 25 years, in any way with the armaments trade. No geographical limit was mentioned. Held: given the wide scope of the business (a large variety of armaments were manufactured by Nordenfelt) and the very small number of customers involved (state governments), this was held to be a reasonable restraint.

Solus agreements These most commonly arise in contracts between petroleum companies and retail petrol outlets.

Esso Petroleum v Harper’s Garage (Stourport) Ltd (1968, HL) Two solus agreements were made between Harper’s and Esso: agreement 1, which was to last four-and-a-half years, was made in return for a price discount on the petrol; agreement 2, which was to last 21 years, was made in return for a mortgage loan of £7000 from Esso secured on the filling station and which was repayable over that period. Held: agreement 1 was reasonable and binding as it was entirely reasonable. Agreement 2 was held to be unreasonable in relation to its time span. It was longer than necessary to allow Esso to protect their business interest in maintaining stable levels of distribution. It was irrelevant that it had been agreed in relation to a mortgage.

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Notice that in the above case Harper’s already occupied the land at the point that they took the mortgage. They were giving up their freedom to trade from there with whomever they chose. The restraint rules do not apply where a party agrees to a restraint as a condition of being given possession of land.

Cleveland Petroleum v Dartstone Ltd (1969, CA) The defendants took a lease of a garage from Cleveland. The lease stated that they could sell only Cleveland’s petrol for the duration of the lease. Held: it was not an unreasonable restraint of trade, since the defendants had not previously been in occupation of the land and had taken on the tenancy with full knowledge of the restriction.

The same principle applies to tied pubs.

The consequences of a void restraint The fact that a restraint is void does not prevent the rest of the contract from being valid. A party can sue successfully for breach of a contract of employment or sale of a business, as long as the alleged breach does not relate to the void restraint. The court may be able to sever (cut out) the unreasonable part of a restraint. The remainder of the restraint can then be enforced.

Goldsoll v Goldman (1915, CA) The defendant sold an imitation jewellery business situated in London. Much of the business was conducted through mail order in the UK. In the contract of sale he undertook that he would not for two years be involved in the sale of real or imitation jewellery in any part of the UK, France, the USA, Russia, or within 25 miles of Berlin or Vienna. Held: this was clearly too wide to be reasonable as regards: 1 business interest: the claimant was buying an imitation jewellery business only, and could restrict the defendant’s trading only in that respect; 2 the geographical area covered by the restraint: this was wider than reasonably necessary to protect a business interest where sales had previously been limited to the UK. The reference to real jewellery must be severed, as must the geographical references, apart from the UK.

Severance means what it says – cutting out; the court does not take it upon itself to rewrite a restraint to make it reasonable.

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Even if severance is not applicable, the purposive approach adopted by the courts in cases like Home Counties Dairies v Skilton (described above) may enable a widely drafted restraint to be interpreted reasonably.

Contractual incapacity Minors

Contracts capable of binding a minor Contracts to purchase necessaries are capable of binding a minor. ‘Necessaries’ are defined by s 3 of the Sale of Goods Act 1979, as ‘goods suitable to the condition in life of the minor ... and to his actual requirements at the time of sale and delivery’. There are two issues here: 1 Are the goods capable of being necessaries? The lifestyle and social standing of the minor may be relevant.

Peters v Fleming (1840) Held: a watch chain was capable of being a necessary to the defendant undergraduate, and his social standing could make it reasonable for it to be a gold one.

2 Were the goods necessary to the minor’s requirements at the time of sale and delivery?

Nash v Inman (1908) The claimant supplied clothing to the defendant minor, a Cambridge undergraduate. The clothing included 11 fancy waistcoats. Held: as the defendant was already amply supplied with clothing appropriate to his station in life the clothing purchased could not amount to necessaries and the action must fail.

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Minors (people under the age of 18) are legally capable of making most kinds of contracts and may take steps to enforce them against the other party. The law protects minors by restricting the extent to which their contracts may be enforced against them. Some – like a contract to lend money to a minor – are never enforceable by the creditor; others are binding only to a limited extent.

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The concept of necessaries also, by analogy, covers services. All the following are capable of being necessaries: food, clothing, lodgings, transport to work, legal advice, education. A minor’s liability in a contract for necessaries is limited to payment of a reasonable price. The minor is not necessarily bound by the price specified in the contract. Section 3 of the Sale of Goods Act 1979 states that a ‘reasonable price’ is payable for goods ‘sold and delivered’. The court may require the minor to pay less than the price agreed with the seller. The words ‘sold and delivered’ suggest that the minor has a duty to pay only when delivery of the goods has been made. A harsh or onerous contract will not be enforced at all.

Fawcett v Smethurst (1914) A contract for hire of a car made the minor liable for any damage sustained to it whether caused by the minor or not. Held: although this contract was for necessaries it was void as it put an unreasonably heavy burden on the minor.

Beneficial contracts of employment are also capable of binding a minor. These include training and apprenticeship contracts, but not trading contracts. The contract is binding on the minor if overall it is for the minor’s benefit, but not if it is unduly burdensome.

De Francesco v Barnum (1890) Under a dancing-apprenticeship contract, a girl of 14 promised that she would not marry during the apprenticeship, or accept any engagements, without her master’s permission. He was under no obligation to find her engagements, or to pay her if she was unemployed. When employed her pay was very poor (9d per night) even by then existing standards. She refused to go on working under these conditions and he sued her for breach of contract. Held: the contract was void; it was onerous and unfair to the minor who was at the total disposal of the claimant.

Voidable contracts include a number of different types of contracts which create continuing obligations. Tenancy agreements, partnership agreements and contracts for the purchase of shares are examples. A minor can opt out of such a contract at any time before majority, or within a reasonable time after, but is liable for any obligations (rent, calls on shares) which accrued before then.

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In the news Proform Sports Management Ltd v Pro-Active Sports Management Ltd (2007) Wayne Rooney, who was under contract to Everton, entered into a ‘representation agreement’ with the claimants giving them the right, for a certain period of time, to represent him in any transfer negotiations into which he might enter. During the agreement’s currency, Rooney was approached by the defendant company which persuaded him to enter an exclusive transfer agreement. The claimant sued the defendant arguing that the defendant had induced Rooney to break his contract with the claimant.

Contracts which are not enforceable against a minor All contracts which do not fit into the categories discussed above are not binding on minors. The commonest unenforceable contracts are for loans of money or the sale of non-necessary goods and services. Historically, parties who did business with minors did so at their peril, and often found themselves out of pocket. Today they may be able to obtain payment or recover goods under the Minors’ Contracts Act 1987, which aims to redress the sometimes excessive immunity enjoyed by minors: 1 Guarantee of minors’ debts. Under s 2 of the Act, contracts by a third party to guarantee payments by minors under contracts not enforceable against them are binding on the third party. 2 Restitution orders against minors. This is an equitable remedy available at the court’s discretion whereby a minor may be required to return to the other party any property acquired under the contract (Minors’ Contracts Act 1987, s 3). This remedy was available prior to 1987 and was sometimes granted in cases of fraud, where minors obtained property under a contract by lying about their age. The court may also order minors to hand over the proceeds of sale of any goods supplied to them (Stocks v Wilson (1913)). It does not generally enable a creditor to recover a money loan, since the actual coins or notes supplied are no longer recoverable from the minor, having been spent (Leslie v Sheill (1914)). 3 Ratification of debts contracted during minority. Section 1 of the 1987 Act provides that if, on attaining majority, persons ratify debts transacted in their minority, this ratification (confirmation) is binding on them.

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Held: no breach of contract had occurred. The representation agreement amounted to a voidable contract only. It was insufficiently analogous to a contract for necessary services, apprenticeship or education to be binding on a minor and Rooney was entitled to avoid it at any time. Judge Hodge said: ‘Players’ representatives do not undertake matters that are essential to the player’s training or his livelihood. They do not enable the minor to earn a living or to advance his skills as a professional footballer.’

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Worth thinking about? How does the law treat contracts supplying mobile phone services to minors? Suggested solutions can be found in Appendix 2.

Mentally impaired persons The contractual capacity of a person who is mentally impaired is limited in two situations: 1 Where the other party knew of the impairment. If the other party to the contract knew or reasonably should have known of a party’s mental impairment, the contract is voidable by the impaired party, i.e. the impaired party can choose to opt out of it. If the other party was not aware of the impairment, the contract is valid and enforceable. 2 Contracts for necessaries. Under s 3 of the Sale of Goods Act 1979, a mentally impaired person is obliged to pay a reasonable price for necessaries when they are supplied by a seller who is aware of that person’s mental state. The court will not interfere with the price if the seller was not aware of the buyer’s mental state.

Chapter summary Illegality of contracts A contract may be void for illegality because:

A purposive approach is used to interpret the words of the restraint.

It is prohibited by statute. It is against public policy because its purpose. is to break the law.

Severance of unreasonable aspects of the contract is also possible.

Consequences: such contracts are absolutely void – property may not be recovered.

Capacity to contract The law protects some vulnerable classes of person by limiting the types of contracts which fully bind them.

Other contracts are merely void because they do not involve law breaking but are against the public interest. For example: contracts in restraint of trade because they potentially inhibit competition. Consequences: valid if it can be shown that the restraint is reasonably necessary: (a) to protect a business interest; and (b) does not cover too wide a geographical locality; and (c) does not last too long.

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Minors Binding on a minor Contracts for necessary goods/services. Beneficial contracts of employment. Voidable by a minor Contracts creating some continuing interest or obligation are voidable at the minor’s option.

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Unenforceable against a minor All other contracts (including contracts to loan money) are unenforceable against the minor.

All other contracts are voidable by them if the other party should have been aware of the incapacity.

Mentally impaired persons Bound to pay a reasonable price for necessaries even if the seller is aware of the incapacity.

8

Illegal contract: includes contracts which are not prohibited by law but which are against the public interest. Minor: person under the age of 18. Necessaries: goods/services proved to be appropriate to the minor’s needs. Ratification of debt: the binding acknowledgement on reaching majority, of the obligation to pay a debt contracted while a minor. Restraint of trade: restriction on freedom to work for/do business where/with whom you choose. Restitution: an equitable remedy requiring a party to hand back specific property to another party. Solus agreement: contract under which one party agrees to deal with only one supplier, etc. Unenforceable contract: contract to loan money/supply non-necessary goods to a minor cannot be enforced against them. The minor has the right to sue.

Quiz 8 1

How does illegality affect the validity of a contract?

2

Why may the following contracts be illegal? (a) a contract to rob a bank; (b) a contract to make a pornographic film; (c) a contract by an English firm to supply arms to terrorists in the US.

3

Are the following contracts enforceable against Algernon who is 17? (a) to buy a suit to wear at job interviews; (b) to buy 50 Christmas cakes which he intends to distribute to local old people’s homes; (c) to work for Busby Ltd as a packer in their dispatch department; (d) to borrow £50 pounds from Jemima. Answers to all quizzes can be found in Appendix 2.

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Key terms

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Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions. Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) Regazzoni v Sethia [1957] 3 All ER 286, HL Eastham v Newcastle United Football Club [1963] 3 All ER 139 Littlewoods Organisation Ltd v Harris [1978] 1 All ER 1026, CA Home Counties Dairies v Skilton [1970] 1 All ER 1227

Web activity Please go to: www.adviceguide.org.uk/ Then click ‘consumer affairs’ and select ‘young people, money and consumer rights’ to find out more about minors’ contracts.

Assignment 7 Boffin is employed by Sweeties Ltd and has learnt secret toffee-making processes exclusively used by Sweeties in the UK. His contract states that if he leaves Sweeties he must not be involved in the manufacture of toffee or any other confectionery in the UK or the US for one year. 1

Is this restraint lawful?

2

If unlawful, is it capable of being made lawful?

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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I n t ro d u c t i o n Contractual obligations do not last forever and may be discharged in any of the following situations: 1 Performance. A contract is discharged when its terms have been performed. 2 Agreement. The parties may agree not to go ahead with the contract which is then discharged, provided that this agreement is, in itself, a valid contract. 3 Frustration. If the contract becomes impossible or futile to perform due to events outside the parties’ control, this defeats the parties’ intentions and ends the contract. 4 Breach. Not every breach of contract is capable of ending the contract, but the breach of a major term (condition) may have this effect. This chapter examines these concepts and also describes the remedies available at common law and equity for breach of contract.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to: I

List the ways in which a contract may be discharged

I

Appreciate the concept of complete performance and the exceptions to it

I

Describe how a contract may be discharged by agreement

I

Give examples of when a contract may be frustrated

I

Explain the rights of the parties to a frustrated contract

I

Grasp when a breach is capable of discharging the contract

I

Apply the remoteness of damage rules

I

Distinguish between the different types of damages available for breach of contract

I

Be aware of when the court may impose an equitable remedy for breach of contract.

Photo: Vario Images GmbH & Co. KG/Alamy

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Discharge of contracts Discharge by performance The general rule: A contract is discharged only by complete performance; all the obligations in the contract must have been carried out. A party’s failure to perform may make him or her vulnerable to an action for breach of contract by the other party, who may also be entitled to withhold payment. Although it may generally be fair to hold someone to the letter of a bargain, this rule is capable of producing some unjust results.

Cutter v Powell (1795) The defendant, Captain Powell, engaged Lieutenant Cutter as part of his crew for a voyage from Jamaica to Liverpool. The contract stated that payment was due only on completion of the voyage, but the Lieutenant died 19 days before the ship reached Liverpool. Held: his widow, who sued on behalf of his estate, could not claim any part of his salary since payment of it was not due until the voyage had been completed when the entire obligation would have been discharged.

Exceptions have been developed to prevent injustice.

Divisible contracts The contract made by Lieutenant Cutter was an entire contract; he was obliged to perform one whole obligation in order to be able to claim payment – complete the voyage from Jamaica to Liverpool. The outcome for Mrs Cutter would have been happier if this obligation had been divisible – broken down into smaller units (for example, weeks), on completion of each of which payment of a proportion of his wages would have been due. She would then have been able to claim for three weeks’ wages.

Ritchie v Atkinson (1808) A contract stated that goods would be shipped at a cost of £5 per ton. When only part of the agreed cargo was transported, the owners claimed that they were not bound to pay. Held: since the obligation was divisible, payment was owing for each ton of the cargo which had been carried.

Contracts of employment are divisible, with payment due on a weekly or monthly basis. Building contracts are another example: specified sums become payable on completion of performance of specified portions of the work. 172

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One party prevents the other from completing performance Grand opportunities for fraud would occur if parties could claim that they were not bound to pay contract prices when they themselves had prevented the other parties from completing the necessary work. To prevent such injustice, the party who prevents performance is deemed to be in breach, which releases the other party from the obligation to tender complete performance.

Planché v Colburn (1831)

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Held: he was entitled to a sum to represent the value of the work he had done towards completion of the contract.

Acceptance of part performance Where the contract is entire, part performance does not discharge a party’s obligation. However, part performance, if voluntarily accepted by the party to whom it is offered, discharges the other party. The accepting party must then pay an appropriate price. The accepting party must have a genuine choice to accept or reject the part performance. A buyer can refuse to take delivery of a consignment of goods, but may have no real choice in a contract to supply goods and services if materials have become part of their own property.

Sumpter v Hedges (1898) The claimant contracted to build a barn for the defendant, but then abandoned the project when it was only half completed. Held: no payment was due since the defendant, who had completed the barn himself, had no choice but to accept part performance and make the building safe by finishing the work. The defendant did have to pay for materials which the claimant had left behind and which the defendant had chosen to use to complete the building.

Substantial performance Provided a party has received substantial performance (the bulk of what was agreed) payment is due, even if final performance deviates marginally from the letter of the contract. The payer is then entitled to a discount to cover the minor failure to perform. The court has to decide whether the performance is sufficiently substantial to discharge the obligations. Compare the following two decisions. 173

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The claimant entered into a contract to write a book for the defendant publisher and was to be paid £100 when the book was completed. He had researched and written part of the book when the defendant told him that it would not be required.

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Bolton v Mahadeva (1972) Held: a contract to install a central heating system was not substantially completed: fumes escaped into the house, which was also substantially less warm than was promised as a condition of the contract.

Hoenig v Isaacs (1952) Held: a contract to decorate and furnish a flat had been substantially performed since the defects (repairs to a bookcase and replacement of a wardrobe door) were superficial and easily remedied. The total cost of the contract was £750 and the cost of the defects £55.

Notice that none of these exceptions would have helped in the Cutter v Powell case: G

G G G

Lieutenant Cutter’s contract was an entire obligation; payment was made on the basis of completion of the whole voyage, not on a weekly or daily basis; the captain did not prevent completion of the contract: fate intervened; the captain had no choice but to accept part performance; performance was not substantial; Cutter had not performed more than about twothirds of what was required of him.

Today a remedy would be provided under the Law Reform (Frustrated Contracts) Act 1943 (see pages 181–3).

Discharge by agreement Having formed a contract, the parties to it may agree not to go through with it. This agreement (which is in effect a secondary contract) will be binding as long as the necessary requirements of a valid contract are satisfied. The issue most likely to be problematic is consideration.

Bilateral discharge Where the first contract is still wholly or partially executory (neither party has performed all his or her obligations), consideration will consist of each party’s promise not to insist on the other party’s performance of those obligations. Each party is giving up legal rights under the first contract.

Unilateral discharge: accord and satisfaction Where one party has completely performed his or her obligations under the original contract and the other party wants to be released from their obligations, a promise by 174

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the first party to allow this is binding only if the other party promises some material benefit (consideration) in return. Such a transaction is described as accord and satisfaction. A promise, to pay a sum of money, or to provide some other consideration in return for the other party giving up his or her rights, will immediately discharge the contract.

Discharge by frustration

1 2 3 4 5 6

destruction or unavailability of the subject matter; the death or illness of one of the parties; supervening illegality; government intervention; the event on which the contract is based fails to occur; delay in performance.

Destruction or unavailability of the subject matter

Taylor v Caldwell (1863) Held: a contract to let a music hall was found to be frustrated when the hall was destroyed by an arsonist.

Gamerco SA v ICM/Fair Warning (Agency) Ltd (1995) Held: a contract under which the Guns N Roses band was going to perform was frustrated when the stadium where the concert was supposed to take place became unsafe and it was impossible to find another suitable venue in time.

Death or illness of one of the contracting parties This affects contracts involving a service which can be performed only by the relevant party. Illness does not necessarily frustrate the contract. The average employment con175

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If, between formation and performance of the contract, events outside the parties’ control render further performance impossible or futile, the contract may be discharged by frustration. The party claiming that the contract has been frustrated must satisfy the court that the supervening events have radically changed the nature of the contractual obligation. This doctrine was developed in the nineteenth century to prevent injustice where a party is prevented from carrying out a contract through no fault of his or her own. Frustration may discharge the contract in the following situations:

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tract is not frustrated by an employee having a week off with influenza. Relevant factors to consider include the length of the illness relative to the length of the contract and whether the essential nature of the contract is threatened by the loss of performance. A seven-year contract with an actor in The Mousetrap will not be frustrated by one night’s laryngitis, but this would prove fatal to a contract for a one-night performance by a famous soprano at the Royal Opera House.

Condor v The Barron Knights (1966) Condor, drummer with the Barron Knights pop group, became ill with nervous strain. His doctor said that he should perform no more than four nights a week. Held: the contract was frustrated, since such limited performance was incompatible with the nature of the work. In the music business, performance dates might not arise at regular intervals. It might involve performance seven nights a week at busy periods.

Supervening illegality A contract which is completely legal when formed may become illegal by a change in the law occurring before performance. A contract with a foreign national will be made illegal if Britain subsequently declares war against that person’s country, since performance would in effect have involved trading with the enemy. Therefore, in Fibrosa Spolka Akcyjna v Fairbairn Lawson Combe Barbour Ltd (1943, HL) a contract by a British firm to sell machinery to a Polish firm was frustrated when Germany, with whom Britain was at war, annexed Poland in 1939.

Government intervention This has often arisen in wartime due to the internment or conscription of personnel and requisitioning of property. In Morgan v Manser (1947) the conscription in wartime of a comedian frustrated his contract. At the point when he received his call-up papers there was no indication of how long hostilities would last. Other exercise of power by government agencies may have the same effect. In Shepherd v Jerrom (1987) the imposition of a prison sentence was held to frustrate a contract of apprenticeship. Compulsory purchase of land may invalidate a contract of sale.

The event on which the contract is based fails to occur Here the letter of the contract can usually still be performed, but performance has become futile and in no way reflects the object which the parties intended to achieve.

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Krell v Henry (1903) Held: a contract for the one-day hire of a room for the purpose of viewing Edward VII’s coronation procession was frustrated when the coronation was postponed due to the King’s illness. While it would have been possible for the hirer and his party to have sat and watched the traffic on the booked date, this clearly was not what the parties had intended.

If part of the purpose of the contract can still be achieved, however, the contract will not be frustrated.

Hutton hired a boat to take a party of guests to view the fleet and watch the naval review on Edward VII’s coronation day but due to the postponement of the coronation the review was also cancelled. Held: the contract was not frustrated since it was for two purposes only one of which had failed to happen. The fleet could still be toured.

Delayed performance Delay, caused by some supervening event which suspends or unreasonably delays performance of a contract, may lead to frustration of the contract, if it makes the outcome radically different from what the parties originally planned. See Davis Contractors v Fareham District Council (1956, HL), Metropolitan Water Board v Dick Kerr & Co. (1918) and Gryf-Lowczowski v Hinchingbrooke Healthcare NHS Trust (2006) below.

The limitations of the frustration rule The courts do not willingly free parties from their contractual obligations. An event which should have been foreseeable when the contract was made will not frustrate the contract unless its occurrence was outside the parties’ control. Even then the court may still take the view that this eventuality (e.g. bad weather) should have been covered by the contract. It is also irrelevant that subsequent events have caused mere inconvenience or delay, or made the performance of the contract more expensive, or less profitable, than was planned. In Tsakiroglou & Co. v Noblee Thorl GmbH (1961, HL) it was held that closure of the Suez Canal did not frustrate a shipping contract although it added to the length, and therefore to the cost, of the journey.

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Herne Bay Steamboat Co. v Hutton (1903)

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Davis Contractors v Fareham District Council (1956, HL) Davis had contracted to build houses for the council and had specified a fixed price. Due to bad weather, lack of materials and reduced manpower because of post-war shortages, the contract took much longer to complete than the builders had expected and was much more costly. Held: frustration had not occurred. Inconvenience and expense were not sufficient: frustration occurs only where the end result of the contract is radically different from what the parties intended. (If the contract had been frustrated, the council would have had to pay a price truly in line with the cost to the builder. See remedies for frustration below, page 181.)

Amalgamated Investment & Property Co. Ltd v John Walker & Sons (1977) Held: applying Davis (above), a contract, to buy a property with a view to development, was not frustrated by the building later being listed by the local authority because of its architectural interest, which in effect prevented any real development taking place. The listing did not prevent the contract being carried out. Listing was an inherent risk that would certainly drastically reduce the price but there was no express or implied term in the contract that the property would continue to be capable of development. The listing therefore did not make the contract radically different.

The above case illustrates particularly well how the court is unsympathetic to the plight of an experienced business which in effect gambles and loses on a risky contractual deal. The nature of the premises meant that listing was a considerable probability, and the buyer had asked the vendor whether it knew of any plan by the local authority to do so. The buyer still chose to go ahead, clearly aware that it was a risky enterprise. It was fair to treat the buyer as having accepted the inherent risk.

Force majeure clauses An effective force majeure clause may prevent a contract being frustrated. It determines the rights of the parties in the event of specified circumstances outside their control. A force majeure clause can be useful in two ways: 1 To exempt a party from, or limit its liability for, breach of contract to cover situations where failure to perform arises from circumstances which are unlikely to be treated as frustrating the contract. Hazards which commonly prevent performance are deemed by the courts to be foreseeable and therefore incapable of frustrating the contract. For example, bad weather is a common cause of delay in the performance of transport, travel and construction contracts. These may also be interrupted by trade union action, or through outbreak of civil or national hostilities. Remember that exemption and limitation provisions are subject to the controls which you studied in Chapter 6.

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2 To avoid the contract being discharged by events which would normally frustrate it. This will be effective only if the court is satisfied that the parties really intended to keep the contract alive in the circumstances which are now threatening its existence.

Metropolitan Water Board v Dick Kerr & Co. (1918) A contract made in July 1914 for the construction of a reservoir within six years contained a provision that the time limit could be extended in the event of delay arising from difficulties, delays or impediments, however caused. On the outbreak of war the following September, the work was halted by government order.

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Self-induced frustration The courts are not sympathetic to a party who causes the allegedly frustrating event.

Maritime National Fish Ltd v Ocean Trawlers Ltd (1935) The defendants hired a trawler equipped with an otter trawl which required a licence. The defendants applied for five licences, to cover their own ships and the hired ship, but only four were granted. The defendants, therefore, used these to license their own ships. They claimed that the lack of a licence for the claimant’s ship frustrated the contract of hire by making its performance illegal. Held: the contract was not frustrated as the defendants had chosen which ships to license and could have licensed the hired ship instead of one of their own.

The issue of self-induced frustration is also illustrated by Gryf-Lowczowski v Hinchingbroke Healthcare Trust (2006). See ‘In the news’ below.

In the news Gryf-Lowczowski v Hinchingbrooke Healthcare NHS Trust (2006) The claimant was employed as a surgeon by the defendant trust. After concerns about his performance had been raised, he was independently assessed and found to be in need of re-skilling at another trust for a period of 6–12 months. The defendant failed to find him a placement and L

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Held: the clause did not prevent the contract being frustrated, since the delay occasioned by interruption of the work appeared likely to be much more lengthy than the parties could have contemplated when they made the contract.

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after two years claimed that the contract of employment had been frustrated. The claimant had persuaded another hospital to offer him retraining, but the defendant Trust had discouraged it and subsequently that offer had been withdrawn. Held: the defendant was in breach of contract. The contract was not frustrated by time lapse. The claimant was a very highly trained specialist and if he lost his job it was unlikely that he would find employment in the NHS in future, so it was reasonable for the defendant to wait longer to see if a placement could be found. An injunction would be awarded to the claimant requiring the trust to reinstate him. This was appropriate because of the unusual circumstances: (a) Continued employment would enable the claimant to seek the protection of the Trust’s disciplinary procedures which it had a duty to follow and had not so far done. (b) An injunction would encourage the defendants to make greater efforts to find a suitable reskilling placement for the claimant. (c) Damages whether for wrongful or unfair dismissal were not sufficent to compensate the claimant. Obiter dictum: the contract was not frustrated by the failure to find a retraining placement since the behaviour of the Trust in discouraging the other hospital from retraining the claimant could have deprived him of that opportunity.

The difference between frustration and mistake It is important to note the difference between a contract which is void for mistake and one which is frustrated due to destruction of the subject matter. The distinguishing feature is one of time, as you can see from the ‘Real life’ example outlined below.

Real Life Horace works as a sales representative for Stephen’s Toys Ltd. He contracts to sell a consignment of teddy bears to Matilda. He believes that they are safely stored in a warehouse at Stephen’s factory but unknown to both parties the warehouse has just caught fire after being struck by lightning and the goods ceased to exist before Horace made his offer. Here no contract ever came into existence. It was void from the outset for operative mistake, as it was based on non-existent subject matter. It was impossible for a contract to result. If destruction of the teddies had occurred after Matilda had accepted Horace’s offer, the contract would be frustrated, since it was formed with reference to goods which existed at the time the contract was made, but destroyed before it was performed.

(For operative mistake, see Chapter 7, page 137.)

The consequences of the contract being frustrated When a contract is discharged by frustration, it ceases to exist from that moment on. Rights that have already arisen with regard to a party remain that party’s property, but the party loses any rights which are due to arise (accrue) later. This means that a party 180

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who has received property is entitled to retain it; a party with no entitlement to claim payment before the contract was frustrated loses its right to do so under the contract. Prior to 1943 such loss was said to ‘lie where it fell’ at the time when the contract was frustrated. There was no means by which a party could recover prepaid money, or payment for services rendered in preparation for performance of the contract.

Appleby v Myers (1867) The claimants contracted to install machinery on the defendant’s premises. Payment was to be made on completion of the work. The defendant’s premises were destroyed by fire prior to completion. It was held that the claimants were unable to recover any of the cost of their labour and materials.

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Fibrosa Spolka Akcyjna v Fairbairn Lawson Combe Barbour Ltd (1943, HL) (The facts in this case are set out above at page 176.) Held: since consideration had completely failed and the Polish firm had received no benefit whatever from the contract, it should recover the £1000 which it had already advanced and was not liable for the remaining £600 advance payment.

While the common law still determines the situations where frustration may occur, the rights of the parties to a frustrated contract are now regulated by statute.

The Law Reform (Frustrated Contracts) Act 1943 Payer’s right to recover prepaid sums (s 1(2)) All prepaid sums are returnable to the payer once the contract has been frustrated and any sum already due ceases to be payable.

Payee’s right to recover expenses (s 1(2)) A proviso protects the payee. If the payee has incurred expenses in performance of the contract before the frustrating event they may, at the discretion of the court, retain or claim up to the maximum of any prepaid or prepayable sum to cover those expenses, if with regard to all the circumstances it is fair and just to do so.

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The injustice of this principle was reduced by the decision in Fibrosa:

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Gamerco SA v ICM/Fair Warning (Agency) Ltd (1995) (The facts in this case are set out above at page 175.) The defendant had been paid $412 000 in advance while the claimant promoters had incurred approximately $450 000 expenses. The defendant’s expenses were assumed to be about $50 000. Garland J held (somewhat controversially): given the extent of the claimant’s expenses and the absence of any real evidence of those of the defendant, the defendant must repay the whole $412 000.

Note the limits to the protection of this proviso in s 1(2): if the work done by the payee exceeds the prepaid/prepayable sum the difference cannot be claimed. However, its effect may be to make the payer part with money without seeing any benefit.

Payee’s right to cost of a valuable benefit (s 1(3)) A party who, prior to the frustrating event, has conferred a valuable benefit on the other (apart from the payment of money) may claim its value, if it is just to do so. This right exists as an alternative to, or in addition to, the rights conferred under s 1(2). Unfortunately the 1943 Act does not define what is meant by a ‘valuable benefit’. Some guidance was given in the next case, which also illustrates how a just sum should be calculated.

BP Exploration Co. v Hunt (1982, HL) Hunt owned an oil concession in Libya. His contract was with BP, under which it was to explore the concession to see if it was commercially viable and, if so, to develop it. This would be done at BP’s risk and cost. If oil were found in commercial quantities, BP would be repaid out of Hunt’s share. A substantial oil field was developed and went into production, but the contract was frustrated when the Libyan government withdrew the concession. BP claimed that the oil Hunt had received was a valuable benefit. Held: the Act must be interpreted purposively to prevent either party obtaining an unfair financial advantage. The valuable benefit was the end product of the service as opposed to the service itself. Hunt had been given his share of the oil and, therefore, received a valuable benefit from BP’s performance of contractual services. The value of the benefit must be determined at the moment the contract was frustrated. This represented the upper limit of any award. The value of Hunt’s share of the oil so far was $85 million, but this must be reduced to take into account gains made by BP so far and the terms of the contract. The just sum to be awarded to BP was $35 million, since it had already recovered $62 million of its $85 million development costs but had also paid Hunt $10 million. The fact that BP bore the main risks attached to the contract was also relevant to determining this sum.

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Discharge by breach Not every breach of contract is capable of resulting in its discharge. The distinction between conditions and warranties, which you studied in Chapter 6, is important here: 1 Breach of warranty. The innocent party has the right to claim damages if he or she has suffered any actionable damage or loss. The breach is not capable of bringing the contract to an end. 2 Breach of condition. Where a term has the status of a condition and, therefore, is crucial to the contract, the innocent party is entitled to repudiate (refuse further performance of his or her obligations); he or she may recover any property transferred under the contract and obtain damages. Notice that the innocent party, in theory at least, has a choice. An innocent party can free himself or herself from his or her obligations if he or she wishes, or may attempt to hold the other party to the bargain. In many cases no real choice exists, as the breach will be so ruinous to the contract that the injured party will be only too glad to be able to avoid his or her obligations. A breach of condition may consist of a refusal to perform, or arise from performance which is so inadequate that the innocent party is effectively deprived of the bargain. It may occur before or at the date of performance.

Anticipatory breach So-called anticipatory breach of a contract occurs where one party indicates, before the time for performance is due, that he or she repudiates the contract. This may consist of either a total refusal to perform or a statement that performance will be different from that set out in the contract. Once this occurs the innocent party may repudiate his or her side of the contract and sue for damages.

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It cannot be said that in Appleby v Myers (above, page 181) the defendant (under today’s law) would acquire a valuable benefit from incomplete and, as yet, useless machinery. If he were able to use the equipment to a limited extent, that would represent a valuable benefit. The Act, therefore, always protects a payee who has asked for some prepayment. The payee will be covered, whether or not he or she has actually provided any valuable benefit. However, if the payee has (perhaps unwisely) not stipulated any advance payment, the Act will assist only if the payer has received a valuable benefit. It is instructive to see how the doctrine of frustration would affect the outcome of Cutter v Powell, which was explained at the beginning of this chapter. Today, Lieutenant Cutter’s contract would be frustrated by his death. By serving on the ship, he would have provided a valuable benefit to his employer prior to his death; so now a proportion of his wages would be recoverable by his widow.

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Hochster v De La Tour (1853) The parties made a contract in April, under which the defendant agreed that the claimant should act as his courier on a foreign tour, due to begin on 1 June. On 11 May, the defendant informed the claimant that his services would not be required. Held: the claimant could sue for damages immediately: he did not have to wait for the performance date.

Refusal of performance must be clear and unambiguous to amount to repudiatory breach.

Dalkia Utilities Services plc v Caltech International Ltd (2006) In 1995 Dalkia entered a contract to provide energy services for 15 years payable by monthly instalments. The contract gave Dalkia the right to terminate the contract and claim a termination fee if Caltech committed a material breach. Caltech was late paying some instalments between 2000 and 2003 and in June 2003 Caltech warned Dalkia that Caltech was experiencing financial difficulties and was considering sale of the business or putting it into administration. By 1 August three months’ instalments were owing and Caltech told Dalkia that it did not have the means to pay and was facing insolvency. It asked for a moratorium and suggested a scheme for repayment. Within days Dalkia served a demand for the arrears and issued a termination notice as prescribed by the contract. Caltech then paid the arrears. Held: the contract was not discharged. Caltech’s statement on 1 August was not sufficient to amount to refusal of further performance. While clearly Caltech had breached the contract it had not repudiated it. Caltech had not refused payment permanently nor shown any intention to deprive Dalkia of the substantial benefit of the contract. Caltech had ‘sailed close to the wind’ in its reference to insolvency but regarded this ‘no doubt as lever in the negotiations’. It had given ‘a mixed message’ lacking ‘the necessary clarity to constitute repudiation’. Obiter dictum: even if Caltech had committed a repudiatory breach, Dalkia had not evidenced acceptance of it but arguably had chosen to affirm the contract by using the termination clause instead of pursuing the normal remedies for breach.

Victims of an anticipatory breach are, therefore, entitled to repudiate their contractual obligations only if the other party has already indicated his or her own repudiation. The innocent party must then give notice of intention to repudiate. This may be implied from the conduct of the parties and/or commercial practice.

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Vitol SA v Norelf (1996, HL) The buyer of a cargo wrongly repudiated the contract because of unfounded fears about delay in loading and notified the seller, by telex, of what he was doing. The seller took no further action to perform the contract and, therefore, did not send the buyer the bill of lading which would, in this sort of contract, normally be sent once the cargo was loaded. Held: the absence of the bill of lading should have made the buyer aware of the seller’s intentions. The seller’s behaviour in the context of trade practice ‘clearly and unequivocally’ evidenced intention to treat the contractual obligations as discharged by the buyer’s breach. Formal communication of notice is not necessary and may be effective even if it comes from an unauthorised third party. The issue is whether a reasonable person would have believed that the innocent party was opting out of further performance.

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1 The innocent party may have no duty to mitigate any loss before the date when the other party’s obligations become due. The innocent party’s duty to take reasonable steps to avoid adding to the loss arising from the breach may not arise until he or she acknowledges the breach or until the date of performance, whichever comes first. The innocent party may continue with his or her performance, where this can be done without the co-operation of the other party, and claim his or her full costs.

White & Carter (Councils) Ltd v McGregor (1962, HL) Mr McGregor, who owned a garage, was persuaded to advertise it through White’s advertising plates, which the company contracted to display on council litter bins for three years. McGregor’s obligation to pay arose only once the plates were installed. He attempted to cancel the contract the same day that he had made it, but the company refused to accept his repudiation. Held: the company, having performed its obligations, was able to claim the full sum. As the company had not chosen to repudiate the contract, no duty to mitigate arose, i.e. the company was under no obligation to look for another advertiser so as to avoid losing money.

The facts of the above case were exceptional since performance was completely within White & Carter’s control and the product was only of any use to McGregor. The House of Lords (obiter dictum) stated that such a claim should not be successful unless the innocent party had a legitimate interest in keeping the contract alive. 185

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Note that the Court of Appeal (Stocznia Gdanska SA v Latvian Shipping Co. (No 3) (2002)) has stated that affirmation is not irrevocable. When the nature of breach is such that performance may still be possible, a party, who affirms but later gets tired of waiting, may then repudiate. If the innocent party chooses to wait for the performance date in the hope that the other party will, after all, perform, three consequences may follow:

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Clea Shipping Corpn v Bulk Oil International (1984) The charterers of a ship wrongfully repudiated the contract before the charter was due to commence. The owners kept the ship in readiness for use for the remainder of the charter period and took no steps to find another hirer. Held: the owners should have mitigated their loss by seeking another charterer. They had no legitimate interest in behaving as they had.

2 The contract remains alive for the benefit of both parties. The innocent party is not discharged from his or her duties under the contract until he or she repudiates the contract. If he or she does not repudiate, but fails to perform obligations as they fall due, the innocent party could be liable for breach. 3 If the contract is frustrated before the performance date, the innocent party loses any rights to sue for breach.

Avery v Bowden (1855) The claimant hired a ship to the defendant at a port in Russia. Before the hire date the defendant told the claimant that he would not be able to fulfil the contract, but the claimant chose to wait to see if he would change his mind. The Crimean War then broke out. Held: the outbreak of war frustrated the contract and the claimant no longer had any right to sue. The contract from which his rights had been derived had ceased to exist.

Actual breach Actual breach occurs when performance is due, or in the course of performance. It takes one of two forms: a failure to tender any form of performance, or performance which is so inadequate that it largely destroys the purpose of the contract. An example of the latter occurred in December 1994, when passengers on the QE2 were transported to New York while the ship was still in the process of refitting; the ship resembled a construction site rather than a luxury liner. Although the passengers were delivered to their destination on the correct date, the conditions under which they had travelled were so appalling that their contractual expectations were largely defeated. There is little doubt that a court would treat such poor performance as amounting to a breach of condition. A very high standard of comfort, with access to the facilities to be expected on such a trip, is central to such a contract. Cunard immediately offered all the passengers a full refund of their fares. (See Jarvis v Swan Tours, below at page 191.)

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Remedies for breach of contract The most common remedy for breach is damages, but some equitable remedies are sometimes appropriate.

Damages

Remoteness of damage

Hadley v Baxendale (1854) The defendant contracted to carry the claimant’s mill shaft from Gloucester to London, where it was to be used as a pattern to construct a new one. Due to the fault of the defendant, there was a considerable delay in the return of the shaft. The claimant claimed damages for his lost profits due to the mill being out of action. Held: the defendant was not liable for this loss because it was too remote. There was nothing to alert him to the problem, since the claimant had not indicated that failure to return the shaft within the promised time limit would produce this result.

In Hadley v Baxendale, the court distinguished between the two types of damage that might follow a breach: usual and non-usual damage. 1 Usual damage. Usual damage is the damage that anybody might reasonably anticipate would arise from a contract of the relevant kind. For example, breakage is an obvious hazard in a contract to transport china. 2 Non-usual damage. Non-usual damage arises because of particular circumstances which will not necessarily be known to the other party, unless these are drawn explicitly or impliedly to that party’s attention before the contract is made. For example, in a contract to transport china, failure to disclose that the delivery time is crucial to a highly profitable sale would prevent a claim for more than normal profits in the event of a late delivery. The following cases illustrate how these principles may be applied. 187

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The purpose of damages is to compensate the injured party for loss or damage arising from the breach. The court awards a sum which is aimed at putting the injured party in the financial position which he or she would have enjoyed if the contract had been performed. To do this the court must assess the damage alleged to result from the breach and decide whether any of it is too remote. It may not be justifiable to blame defendants for all the results of their actions, which may be knock-on effects of the breach. Having decided how much of the damage is attributable to the defendant, the court must decide on the quantum of damage, i.e. determine how much money the damage is worth.

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Victoria Laundry v Newman Industries Ltd (1949, CA) Victoria Laundry, wishing to extend its business, asked the defendant to deliver a boiler by a stated date in June. Delivery did not take place until November, due to damage caused by the defendant. Due to this delay, the claimant was unable to take on some particularly lucrative dyeing contracts. The defendant knew that expansion of the business would be delayed if the boiler was not promptly delivered. Held: the defendant was liable for the profits that would have resulted from the use of the boiler between June and November. However, the defendant knew nothing about the dyeing contracts, so it was not liable for those losses.

Koufos v Czarnikow Ltd (The Heron II) (1969, HL) The defendants contracted to carry a cargo of sugar for the claimants. They knew that the claimants were sugar merchants and that there was a sugar market at the destination port. Due to delay caused by the defendants, the sugar was sold at a loss. Held: the claimants were entitled to recover their lost profits because of the defendants’ knowledge of the nature and purpose of the contract. This should have alerted them to the consequences of delay.

The remoteness rule in contract is more stringent than the reasonable foreseeability test in tort, because of the parties’ relationship to each other. When negotiating a contract, the parties have the opportunity to discuss risk allocation and may refuse to do business if this cannot be resolved satisfactorily.

Quantum of damages When establishing the quantum of damages (the financial value of the claimant’s loss) the court is governed by a number of criteria: 1 2 3 4

the loss must be financially quantifiable; agreed damages will not be altered, but penalty sums will not be enforced; the injured party has a duty to mitigate any loss; contributory negligence may reduce the amount of damages.

1 Quantifiable damage It must be possible to assess the loss to the injured party in financial terms (quantifiable damage). This is easy where goods are damaged, since the costs of repair or replacement are easily verified. The measure of damages for breach of a building contract is normally the cost of reinstatement (correcting the defect) rather than the diminution in value of the end product, but this is subject to exceptions in the interest of producing a just result. 188

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Ruxley Electronics & Construction Ltd v Forsyth (1995) A contract to build a garden swimming pool specified that it would be 7 foot 6 inches at its deepest part, but on completion it was found to be 9 inches shallower there and 18 inches shallower at the point where diving would take place. Held: reinstatement damages were unreasonable here as they would be ‘out of all proportion to the benefit to be obtained’. Ruxley was entitled to £2500 for loss of amenity.

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Malik v Bank of Credit & Commerce International (1998, HL) The defendant bank went into liquidation after its dishonesty and corrupt dealings emerged. The claimant, an ex-employee, was awarded damages for the losses he incurred, caused by a continuing difficulty in securing employment, because of the misdeeds of his previous employer. Held: Addis did not apply here. This was not a distress claim. Malik’s claim could succeed on the grounds that the bank was in breach of the employment contract. Employer and employee have a mutual duty of trust and confidence. Failing to conduct business honestly was a breach of this. (See Chapter 16 below at page 349.)

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Claims for loss of profit are common in contract. Under s 50 of the Sale of Goods Act 1979, a buyer who refuses to take delivery of goods may be liable to the seller for any loss on the resale of the goods due to fluctuation of the market price. A party may also recover reliance losses: expenses incurred while preparing to perform a contract which never takes place due to the breach of the other party. So in Anglia TV v Reed (1971) Christopher Reed, who unlawfully repudiated a contract to appear in a film, was held liable for the costs Anglia TV had incurred in preparing for the production. Other damages are less easily quantifiable. Where a party suffers personal injuries, his or her resulting financial losses may also often be calculated with reasonable accuracy. There are, though, some rather arbitrary rules which exist to enable the court to compensate for non-financial losses like physical pain and suffering. Until recently, the courts were reluctant to award damages for mental distress, hurt feelings and disappointment. In Addis v Gramophone (1909, HL) it was held that damages were not available to compensate for the claimant’s hurt feelings and distress at being wrongfully dismissed, nor for the fact that the mode of his dismissal made it difficult for him to obtain future employment. This principle was for many years deemed to apply to all contracts but a number of distinctions and exceptions have gradually developed. Damages may be awarded for loss of reputation. The House of Lords recently developed the concept of stigma damages.

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The basic principle of Addis continues to be upheld by the court and damages for distress arising from the manner of dismissal are not recoverable.

Johnson v Unisys (2001, HL) The claimant suffered a nervous breakdown after being summarily dismissed by the defendant and he was unable to get a new job. He was awarded the statutory maximum (just under £12 000) under the statutory scheme for unfair dismissal at the employment tribunal. He argued that he also had a claim for breach of contract at common law and claimed £400 000 in lost earnings on the grounds that the manner of his dismissal was a breach of the employer’s duty of trust and confidence. Held (by majority): the duty of trust and confidence did not relate to the termination of the contract. The needs of the claimant concerning dismissal were already covered by the statutory scheme and the claimant could not avoid the statutory limit to compensation by bringing a common law action.

However, the House of Lords later decided that, if the breach of duty arises while the contract is still running, a right of action at common law may exist.

Eastwood and another v Magnox plc and McCabe v Cornwall County Council (2004, HL) In Eastwood two employees claimed that before they were unfairly dismissed, their employer had conducted a campaign to demoralise and undermine them, which caused them psychiatric illness. The employee in McCabe claimed that he had suffered psychiatric illness because his employer failed to carry out a proper investigation into the allegations against him and had not conducted the disciplinary proceedings appropriately. Held: the employees had a right to sue for the breach of contract arising from the behaviour of the employers and which had preceded the unfair dismissal.

The claimants in the above case had two causes of action: one for breach of contract at common law in the court and a statutory one for unfair dismissal in the employment tribunal. The House of Lords pointed out that, if they brought both types of action, any overlapping heads of damage could not be recovered twice. (For more information about statutory unfair dismissal rights, see Chapter 18.) Breach of an advertising contract may result in an award of damages for lost reputation, since the contract is intended to enhance reputation not to detract from it. In Aerial Advertising Co. v Batchelors Peas (1938) the defendant had contracted to advertise the claimant’s product by flying an aircraft with a suitably worded banner over a number of 190

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locations. In breach of the contract, the defendant flew the aircraft over Salford during the two-minute silence on Remembrance Day. People were so scandalised by this disrespectful behaviour that Batchelors suffered a boycott of their product and damages were awarded for the damage to their reputation. On the same principle, distress losses are recoverable in contracts with consumers, provided that the purpose of the contract is to provide pleasure or peace of mind or freedom from distress, but where the breach has in fact caused any of these to be lost.

Jarvis v Swan Tours (1973, CA)

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Held: Mr Jarvis was held to be entitled to damages for his disappointment at the absence of all the promised facilities which were central to the contract’s performance, and recovered the full cost of his holiday.

Heywood v Wellers (1976) The claimant contracted with the defendant solicitor to obtain an injunction to prevent her exboyfriend from harassing her. Due to the solicitor’s negligence the procedure failed and she continued to be molested. Damages were awarded for her distress since the entire purpose of the contract was to prevent this occurring.

Even where the court is not prepared to categorise a contract as one for peace of mind, it may award damages for distress directly resulting from physical inconvenience caused by the breach. In Perry v Sidney Phillips (1982, CA) the defendant, who was under contract to the Perrys to survey premises they wished to buy, overlooked roofing faults and a defective septic tank. Once they moved in the need for repairs became evident, especially as the smell from the septic tank was causing nuisance to the neighbours. The court refused to categorise an ordinary surveyor’s contract as one for peace of mind and freedom from distress. However, damages were awarded for the distress arising from the physical inconvenience of the execution of the repairs. Cases since the late 1990s generally indicate greater readiness by the courts to recognise peace of mind obligations in contracts. In Farley v Skinner (No 2) below, the House of Lords held that the particular circumstances of the contract should determine whether it placed such obligations on the surveyor.

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When he bought a skiing holiday package, Mr Jarvis was promised a house party atmosphere with full bar facilities, a welcome party, afternoon tea and cakes, and a yodeller evening. There were only 13 guests in the first week. During the second week Mr Jarvis was the only guest. The yodeller turned up in working clothes, and sang only a few songs. The afternoon tea consisted of crisps and dry nut cakes. The bar was open on one evening only and the skiing facilities were very poor.

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Farley v Skinner (No 2) (2001, HL) The claimant specifically requested the defendant surveyor to advise whether the property he was interested in buying was badly affected by aircraft noise from Gatwick airport. Held: the claimant was entitled to £10 000 since the the surveyor’s favourable report proved grossly inaccurate. It was sufficient that a major or important part of the contract was to give peace of mind, pleasure or relaxation, for recovery of such damages to be permissible.

The courts have resisted attempts to extend peace of mind damages into contracts between two businesses.

Hayes v James & Charles Dodd (1990, CA) The defendant solicitors failed to warn a commercial client of acute access problems to land that the client was buying. It was held that damages were not payable for the mental distress caused.

2 Liquidated damages and penalties It is quite common for a contract to specify that, in the event of a breach, a sum of agreed or liquidated damages will be payable. If the court is satisfied that this sum represents a genuine attempt by the parties to determine a reasonable pre-estimate of the loss likely to result from such a breach, that sum will be awarded whether or not it represents an appropriate level of compensation. If the sum is not adequate, the injured party cannot claim more, since it contractually agreed to accept it. If it is more than necessary, the injured party does not have to return the difference. However, the court is not prepared to enforce a sum that is held to represent a penalty, i.e. a punishment to be suffered by the guilty party if it fails to perform its obligations, rather than an appropriate level of compensation. The object of awarding damages in contract is to compensate an injured party, not intimidate the other party into performance. If the court decides that the sum represents a penalty, this will be disregarded; instead a sum will be awarded which is representative of the injured party’s actual loss. In the following case, Lord Dunedin proposed the following tests to distinguish between liquidated damages and penalties: 1 the words used to describe the sum are evidence of what the parties intended but are not conclusive; 2 the sum should be treated as a penalty, if grossly disproportionate to the greatest damage likely to result from the breach; 3 where the breach consists of a failure to pay money, the prescribed sum is a penalty if it exceeds the sum payable;

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4 where one sum is payable in the event of the commission of any of a number of different breaches, some of which are trifling and some of which are more serious, it is probably a penalty; 5 even if accurate pre-estimation is almost impossible, this does not prevent a sum from being treated as liquidated damages, as long as it represents a genuine attempt to make a reasonably accurate assessment.

Dunlop Pneumatic Tyre Co. Ltd v New Garage & Motor Co. Ltd (1915, HL) Dunlop had a clause in its contract of sale which attempted to impose a minimum price restraint on resales of its tyres by New Garage. It stated that breach of this term would make New Garage liable to pay ‘£5 by way of liquidated damages for every tyre, cover or tube’.

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Since £5 was quite a substantial sum in 1915, this seems a rather surprising decision. Perhaps the House of Lords felt such a restraint was appropriate to the development of a completely new area of the market, the future of which was unpredictable at the point when the contract was formed. The following cases illustrate how the courts apply the criteria in the Dunlop case.

Cellulose Acetate Silk Co. Ltd v Widnes Foundry (1925) Ltd (1933, AC) The contract stated that, in the event of delay in performing the contract, damages would be payable ‘by way of penalty’ at £20 per week. A delay of 30 weeks occurred and the real cost amounted to £5850. Held: although designated as a penalty the weekly sum should be treated as a pre-estimate of damages and therefore the injured party could recover only £600.

Jeancharm v Barnet Football Club (2003, CA) Jeancharm contracted to supply football kit to the club. A term in the contract stated that in the event of late payment the club should pay interest at 5 per cent per week (equivalent to 260 per cent per year). In the event of late delivery Jeancharm promised to pay 20 pence per garment per day. Held: 260 per cent interest was an unrealistic sum to pay for Jeancharm’s administrative costs and that the term must be treated as a penalty clause which was therefore unenforceable. It was totally disproportionate in comparison to the greatest loss that Jeancharm was likely to suffer.

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Held: this sum was liquidated damages. It was impossible to forecast precisely the damage resulting from each sale in breach of the agreement and there was no reason to suspect that this was not a genuine bargain to assess damages. (Application of criterion 5 above.)

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3 The duty to mitigate The injured party cannot claim the cost of damage which it could reasonably have avoided. It is up to the party in breach to prove that the damage was avoidable.

Brace v Calder (1895) A clerk with a fixed contract of employment with the defendant’s partnership lost his job when the partnership was dissolved when one of the partners left. The partnership was immediately reformed by the remaining partners who had offered the clerk a job on his old contractual terms. He refused and sued to claim the wages which would have been payable had his contract run for its remaining two years. Held: the clerk was not entitled to damages since he had been given a perfect opportunity to mitigate his loss completely and had failed in his duty to do so.

However, only reasonable steps need be taken to fulfil the mitigation duty. In Pilkington v Wood (1953) it was held that it was unreasonable to expect the claimant to take legal action against the seller of land to correct a defect in title, which the defendant solicitor had negligently failed to notice when acting for the claimant during the purchase of the land.

4 Contributory negligence It is possible that this may reduce the amount of damages awarded by the court. The Law Reform (Contributory Negligence) Act 1945, which regulates this defence in the law of tort, does not refer to contract liability. It is arguable whether in its current form it can legitimately be extended to cover contractual situations. The courts have been prepared to reduce damages where claimants’ own lack of care has aggravated their loss. This appears to have been restricted to cases where a defendant is in breach of an obligation to act with reasonable care and skill which would entitle the claimant to sue in tort or contract. In 1993, the Law Commission recommended a new statute explicitly extending the defence to claims arising from any breach of a contractual duty to act with reasonable care and skill. So far Parliament has not implemented this recommendation.

Equitable remedies A dominant characteristic of such remedies is that they are discretionary. The court has a choice whether or not to award them, unlike damages, which must be awarded if a party proves its case. A party may be refused access to an equitable remedy unless the court believes that it is just to both parties. The party claiming the remedy must show that: 1 damages would not be an adequate remedy; 2 he or she acted completely honestly: dishonest, though legal, behaviour will defeat a claim.

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For example, the seller of a house has no legal duty to declare its defects unless asked. If, however, a seller knowingly failed to disclose such defects, a decree of specific performance would not be awarded against a buyer who discovered the defects later and refused to perform his or her contractual obligations. Imposition of the equitable remedy must not be unnecessarily oppressive to the other party. The victim of a breach of contract may exceptionally be awarded one of the following remedies.

Rescission

Specific performance The court orders a party to perform his or her contractual obligations. Specific performance is rarely granted except in relation to contracts for the sale of land. It will never be granted to enforce a contract of employment since it would be an unreasonable restriction of personal liberty to enforce performance of such a contract. It is also unlikely that the outcome of such enforced performance would be satisfactory. A sale of goods contract concerning a unique item, like a rare antique or a work of art, might attract the remedy. Generally damages are regarded as adequate, as the buyer can obtain similar goods elsewhere. If the contract concerned unique goods, such as a work of art, the court might take a different view. In Cohen v Roche (1927) a contract to sell a set of Hepplewhite chairs was held not to be specifically enforceable since the chairs were regarded as ‘ordinary articles of commerce’. Specific performance is unlikely to be granted to enforce a continuing obligation which requires continuing supervision. So in Ryan v Mutual Tontine Association (1893) specific performance was held not to be appropriate to enforce a requirement in a lease relating to the provision of a janitor in full-time attendance at a block of flats. However, the need for limited supervision will not deter the court from issuing the order to carry out work. In Rainbow Estates Ltd v Tokenhold (1998) specific performance was granted to a landlord to make a tenant carry out repairs as required by the lease. It was held that the schedule of work was sufficiently clear and specific to make it readily capable of enforcement. Once complete, no further supervision would be required. Specific performance has been used to enforce a debt owed by a third party to the estate of a deceased person.

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The court sets the contract aside and restores the parties to their pre-contractual positions. Note that the courts are more generous to a breach victim than to a party who claims rescission on other grounds, like misrepresentation. Rescission may be granted in a breach action even though the party at fault cannot be restored to his or her pre-contractual position: for example, where the victim of the breach has consumed the goods.

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Beswick v Beswick (1968) Peter and John Beswick made a contract, under which John promised Peter that he would pay an annuity to Peter’s wife after Peter’s death. John failed to perform this obligation and Peter’s widow sued him for breach of contract. Held: as she was not privy to the contract between Peter and John, she had no rights to claim on her own behalf. However, she could succeed in her claim as the administratrix of her husband’s estate which entitled her to pursue the action on behalf of her husband’s estate. As the estate itself had suffered no loss through the breach, any damages would be nominal, so in the interests of justice, specific performance of the contract should be ordered to prevent John from getting away with the breach.

Worth thinking about? Beswick v Beswick is a good example of the court using an equitable remedy to avoid the unjust result which would arise from strict application of the law. What statute could Mrs Beswick use to enforce payment if she was bringing this case today? Suggested solutions can be found in Appendix 2.

As indicated above, an equitable remedy will not be granted unless it will do justice to both parties in all the circumstances of the case. Therefore the court may, in its discretion, refuse to enforce a contract where this would cause unreasonable hardship to the party who is refusing to perform. Thus in Patel v Ali (1984) Mrs Ali contracted to sell her house, but almost immediately she suffered considerable domestic trauma including the death of one of her children. She no longer wanted to move, as she spoke little English and had friends and neighbours nearby whom she relied upon for help. Specific performance was refused. Hardship can also be relevant to commercial contracts.

Co-operative Insurance Society v Argyll Stores (Holdings) Ltd (1997, HL) The defendant opened a supermarket in a shopping centre owned by the claimant. The 35-year lease contained a covenant by the defendants that during the currency of the lease the store would be kept open for trade during normal retail hours. Six years into the lease the defendant closed the store and the claimant requested specific performance. Damages were not an adequate remedy as it was virtually impossible to quantify them accurately for the remaining 29 years of the lease. Held: the contract would not be enforced as it would be unjust to force someone to run an unprofitable business, and also supervision of performance was impracticable in the circumstances.

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Injunction An injunction is a commonly requested remedy for breach of restraint of trade contracts (see Chapter 8). It will not generally be granted to force one party to employ or work for another, as this would amount to enforcing a contract of employment indirectly. In Page One Records v Britton (1968) it was held that an injunction would not be granted to restrain The Troggs (a pop group) from employing a new manager, since this would force them to go on employing the claimant. But compare Page One Records v Britton with the following case.

9 The film star, Bette Davis (Nelson), breached her contract, under which she had agreed not to act on stage or screen for anybody except Warner Bros for one year, by agreeing to make a film with a UK company. Held: an injunction would be granted to restrain Bette Davis from making films for the rival company. The contract restrained her from acting for anyone other than Warner, but did not prevent her from earning her living in other ways. The injunction did not force her to perform the contract if she was prepared to earn her living in a less profitable way.

Very exceptionally a court may use an injunction actually to compel performance of a contract where this is in the interests of justice. In Gryf Lowczowski v Hinchingbrooke Healthcare (2006) Mr Justice Gray clearly felt than an injunction was necessary to assist the claimant to obtain a fair outcome in a situation where his employers had treated him very inappropriately. (See ‘In the news’ above, page 179.)

Chapter summary Discharge of contracts Performance: must generally be complete. Exceptions: contract divisible, acceptance of part performance, prevention of performance, substantial performance. Agreement: mutuality essential. Frustration: performance becomes impossible or futile due to circumstances beyond the control of either of the parties and not due to their fault.

The Law Reform (Frustrated Contracts) Act 1943 determines how far the parties may recover any resulting financial losses. Breach of a condition gives the innocent party the option of avoiding the contract and suing immediately or awaiting performance date. Remedies Damages: the innocent party may claim damages for any quantifiable loss or harm resulting L

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Warner Bros v Nelson (1936)

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but not too remote from a breach of condition or warranty. Remoteness of damage: Hadley v Baxendale (1854) states that damage may be too remote if it is ‘non-usual’ (not a normally anticipated consequence of breach in the particular contract situation). Quantum of damages: the amount necessary to put the claimant in his or her pre-contractual position. Covers lost profits, reliance losses,

tangible damage to person/property and exceptionally intangible damage such as loss of reputation, or pleasure or peace of mind. Equitable remedies Awarded in exceptional cases at the court’s discretion: Rescission. Injunction. Specific performance.

Key terms Accord and satisfaction: a legally binding agreement to discharge an existing contract. Accrue: to come to. Actual breach: failure to perform at all or properly once performance is due. Anticipatory breach: notice that a contract will not be performed once performance is due. Divisible contract: the contract consists of a number of distinct obligations and payment must be made for as many as are properly performed. Entire contract: contract consists of one obligation only and no payment is due unless/until that obligation is fully performed. Force majeure clause: a contract term which states the rights of the parties in the event of specified problems. Frustration: impossibility of contract performance occurs subsequently to formation but before performance. Injunction: an equitable remedy which orders a person to do or refrain from doing something. Liquidated damages: pre-estimated damages for breach agreed when the contract is made. Mitigate: reduce the loss arising from a breach of contract. Non-usual damage [Hadley v Baxendale] damage too remote unless the defendant should have known of special circumstances which made it likely. Part performance: incomplete performance which may discharge the contract if accepted. Penalty: a contractual sanction to ensure performance. Quantifiable damage: loss or harm capable in law of being compensated by money. Quantum of damages: the amount of money necessary to compensate for the damage caused. Reliance loss: the amount lost by the claimant preparing to perform their side of the contract in prior to the defendant’s breach.

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Repudiate: refuse to recognise or perform an obligation. Specific performance: an equitable remedy which orders a party in breach to perform their contractual obligation. Stigma damages: damages for the claimant’s loss of reputation caused by the defendant’s misconduct. Substantial performance: almost complete performance which must be accepted. Usual damage: (Hadley v Baxendale) damage normally expected to arise from a breach.

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Is Flannel discharged from his contractual obligations in the following circumstances? (a) He delivers 50 kilos of turnips to Denim who had ordered 70 kilos, and: (i) the turnips were costed at 50 pence per kilo, or (ii) the turnips were costed at £250 for 70 kilos, but Denim agrees to take the smaller order. (b) He contracts to decorate Wool’s house. When the work is half complete, Wool refuses to let him in.

2

On 1 May, Chambray contracted to hire his vintage Rolls-Royce to Linen on 30 May. On 15 May, Chambray tells Linen that he is not prepared to supply the car on the due date. Linen says he will wait and see if Chambray will change his mind. On 29 May, Chambray’s chauffeur writes off the car. What is the legal position? What difference would it make to your answer if the accident had already happened at the point Chambray and Linen made the contract?

3

Distinguish between the concepts of remoteness and quantum of damage.

4

When may the court refuse to award a decree of specific performance? Answers to all quizzes can be found in Appendix 2.

Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions. Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) L

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Davis Contractors Ltd v Fareham UDC [1956] 2 All ER 145, HL Koufos v Czarnikow Ltd (The Heron II) [1969] 1 AC 169, HL Malik v Bank of Credit & Commerce International [1998] AC 20, HL Jarvis v Swan Tours [1973] 3 WLR 954, CA

Web activity Please go to: en.wikipedia.org/wiki/Hadley_v._Baxendale Click on ‘External links’ and then on ‘Hadley’s mill’ for a picture of the building and on ‘Judgment available’ to access a full law report.

Assignment 8 Janet and Arthur engaged Cuthbert to carry out extensive repairs to the electrics in their house. Cuthbert promised that the work would be finished in four weeks. To avoid the disruption Janet and Arthur and their son George (aged nine months) moved to a hotel. A month later the work was still not complete, but they could no longer afford to stay in the hotel and had to return home. The work was not finished for another two weeks. They had to buy a camping stove, lamps and bottled gas and pay for a laundry service. Janet became ill with stress and they were left £600 out of pocket. Advise Cuthbert. Would it make any difference to your advice if new safety regulations were implemented after the contract was made, which required Cuthbert to install additional fail-safe devices, and it was this extra work that made the contract run past the deadline?

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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The law of agency

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I n t ro d u c t i o n An agency relationship may arise in any situation where one party (the principal) authorises another person (the agent) to act on his or her behalf. Any contract made by the agent on the principal’s behalf is binding by or against the third party with whom the agent negotiated. The agent may also be liable to the principal if the agent acted negligently or in breach of any contract of agency. You will already be aware of a number of situations where an agent may be employed – when you want to buy a house you may employ an estate agent; you may have obtained insurance through an insurance broker or bought shares through a stockbroker; an employer may choose to obtain staff through an employment agency; in many sale of goods situations, agents may be employed by sellers or buyers to obtain customers or to arrange transport for international trading deals – in all these situations the principal (the person employing the agent) uses the agent in order to capitalise on the agent’s expertise in the relevant business area. An agent is not necessarily a professional, engaged for commercial purposes. An agency relationship may arise where a person agrees to handle the affairs of a friend who is currently unable to act personally, because of being abroad or in ill health.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to:

Describe how an agency relationship may be created

Explain the rights and duties of the agent and the principal

Distinguish between the ways by which the agency relationship may be terminated

Appreciate the nature of some particular types of agency relationships.

Photo: PhotoDisc

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The creation of agency The authority of the agent is the keystone of the agency relationship. Provided an agent has legal authority to do business on the principal’s behalf, any resulting contract is binding by and against the principal. The agent must make the principal a party to a contract it makes with a third party or no agency relationship exists. Even if one party exercises some control over another and receives a benefit from the contracts which the other party makes, this may not be sufficient evidence of authority to give rise to an agency relationship (Spearmint Rhino Ventures UK Ltd v Revenue and Customs Commissioners (2007) (see ‘In the news’).

In the news Spearmint Rhino Ventures UK Ltd v Revenue and Customs Commissioners (2007) Lap dancers worked on a self-employed basis in Spearmint Rhino Clubs to dance and provide entertainment for customers. They had to do a minimum number of shifts per week and were paid a fee per shift plus a fee for every ‘sit down’ (a period of ‘dancing and companionship’ in a private room). In return Spearmint provided the necessary facilities, security, advertising and administration. The Revenue claimed that lap dancers were Spearmint’s agents therefore it should pay VAT on the services they provided to customers. Held: VAT was not payable as no agency relationship existed between the club and the dancers. Their agreement with Spearmint was a licence, from which Spearmint derived some benefits, to allow them to ply their trade on club premises. In no way did it give a dancer any authority to act on Spearmint’s behalf. She decided which and how many customers she would entertain individually and kept the resulting fees and gratuities. The fact that a fee was payable to Spearmint per ‘sit down’ did not mean that the ‘sit down’ was organised on behalf of Spearmint. A dancer worked only on her own behalf.

Worth thinking about? Spearmint Rhino Clubs (In the news, above) pay lap dancers to work in their clubs. If they failed to pay could the lap dancers sue in breach of contract for their earnings? Suggested solutions can be found in Appendix 2.

Legal authority to do business on the principal’s behalf normally arises from agreement between the parties, but exceptions exist in the interests of commercial efficiency. The relationship may be deemed to exist to avoid injustice to a third party or the agent. 204

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Sometimes a principal can create authority retrospectively to allow it to take advantage of an unauthorised transaction.

Agency by agreement between the parties An agency relationship is most commonly created by an agreement between the parties under which the agent is given actual authority by the principal. The agency agreement may be made in the following ways:

The agency agreement may exist without any contractual relationship between principal and agent. An agency may be purely gratuitous, with the agent receiving no payment for his or her services. If a colleague asks you to buy a lunchtime sandwich for her, in law she is appointing you as her agent, but neither of you will anticipate that payment will be made for performance of the service. However, if you are trying to sell your house through an estate agent, a contract exists between you. Under its terms, the agent is entitled to payment of commission from you if a sale takes place with a buyer introduced by the agent. Where the agency is created by agreement the agent has actual authority. Actual authority is divided into two kinds: express and implied. 1 Express. The power is derived from the principal’s explicit directions. 2 Implied. The principal is unlikely to spell out every detail of what is required. The principal is, however, deemed to have impliedly given the agent authority to accomplish anything necessarily incidental to the performance of the principal’s directions. The extent of implied authority is indicated by all the circumstances in which the agency arose, such as the relationship between the parties, the usual authority of the agent in the relevant area of business and the nature of the principal’s orders. For example, if you ask an estate agent to find you a buyer, you give the agent actual authority to do so. You also impliedly authorise the agent to photograph your house and use this for advertise205

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1 Formally by deed. This gives a power of attorney to the agent. This is essential where an agent is appointed to act on behalf of a person who has became incapable of managing his or her own affairs. More detail on this topic appears at the end of the chapter. 2 Informally by written or spoken agreement. No particular written formalities are generally required: it is possible to appoint an agent by word of mouth. The parties may choose to evidence the agreement in writing, but this does not necessarily include all the terms binding the parties. In Chaudhry v Prabhakar (1988, CA) an agreement between friends, under which one who claimed knowledge of cars agreed to find a suitable secondhand model for the other, was held to have created an agency relationship (more detail below, at page 210). 3 By implication. The relationship of the parties may give rise to an implied agency agreement. This commonly arises from the employer and employee relationship. It may also exist between a cohabiting husband and wife since the wife has implied authority from her husband to pledge his credit (run up bills) to satisfy household requirements. However, despite some recent progress towards equality between the sexes, the husband cannot do the same.

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ment purposes. In Real and Personal Advance v Palemphin (1893), the matron of a hospital was held to have implied authority to contract in her employer’s name to buy essential supplies for the hospital.

Agency by estoppel In certain circumstances a third party may presume that a person has the authority of an agent. If the principal’s behaviour reasonably appears to give this impression, the third party may enforce a resulting contract against the principal. Provided there was nothing to alert the third party to the true facts, the principal is estopped (prevented) from denying that the relationship exists. The agent in such circumstances has apparent or ostensible authority. Apparent authority may exist in the following situations. 1 An agency relationship has ceased to exist but the principal has failed to give notice of this to third parties. For example, if a wife leaves her husband she no longer has the right to pledge his credit. If she continues to do so, traders unaware of the couple’s estrangement may still claim their money from the husband, unless he took adequate steps to notify them. 2 No agency relationship has ever existed, but the ‘principal’ allows a third party to believe the ‘agent’ was acting on the principal’s behalf.

Barrett v Deere (1828, HL) The defendant went to the claimant’s counting house to pay a debt and handed his payment over to a rogue, who was in the claimant creditor’s counting house and appeared to be responsible for transacting business there. Held: this was sufficient to discharge the debt. It was reasonable for the debtor to believe that the rogue was the creditor’s agent and had the creditor’s authority, since the creditor had the right to control all transactions taking place on the premises.

Racing UK Ltd v Doncaster Racecourse Ltd and Duncaster Borough Council (2005) The Chief Executive (CE) of Doncaster Racecourse Ltd signed, ‘as duly authorized representative’, an agreement granting TV rights to Racing UK Ltd. It was claimed by Racing UK and the racecourse that this contract bound the council. The council claimed that it was not bound as the CE did not have any authority to act as its agent. The Court of Appeal held: since it was common knowledge in the racing world that the council owned the racecourse and in the business world that the owner of a course held the television rights, the CE had ostensible authority to enter the contract on behalf of the council. Therefore the contract was binding on the council.

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3 An agency relationship exists and the principal allows a third party to believe that the agent’s authority is greater than it is.

Todd v Robinson (1825) A principal employed an agent to buy goods on credit from the claimant and told him not to pay more than £31. The agent bought goods from the claimant to the value of £45 and made off with them. Held: that the claimant could demand £45 from the principal as there was nothing to suggest to him that the agent’s authority was limited.

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An agency relationship may arise in an emergency situation, where one party spontaneously takes steps to preserve somebody else’s property interests. This enables that party to avoid liability for the reasonable costs of the intervention on the owner’s behalf. Agency of necessity may arise if all the following conditions are satisfied: 1 while one party has possession of another party’s goods an emergency occurs; and 2 this forces that party to take action regarding the goods for the benefit of their owner; and 3 it is impossible to communicate with the owner first. Such an agent has authority to take such reasonable and prudent steps as are necessary in the best interests of the owner of the property.

Sachs v Miklos (1948) The defendant gratuitously stored the claimant’s furniture. During the war he wanted the space it was occupying, but was unable to contact the claimant. He sold the goods. Held: no agency of necessity arose here because there was no emergency justifying the sale and the claimant was acting for his own benefit. Therefore, the defendant was liable to the claimant in the tort of conversion (unlawful disposal of the claimant’s goods).

In the past such agency often arose in situations where carriers were forced to make decisions to pay for the food and accommodation for livestock (Great Northern Railway v Swaffield (1874)) or to dispose of perishable goods. Such circumstances are unlikely to occur today, given that generally it is possible for a carrier to communicate directly with the owner and obtain emergency instructions. If agency of necessity exists: 207

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1 the agent may claim expenses; 2 the agent has a defence if sued for trespass for disposing of the goods; 3 a third party who has acquired goods from such an agent gets good title to the goods.

Agency by ratification Even if a party had no authority or exceeded the given authority to act for another when making the contract, authority can be given subsequently if the other party wants to adopt the transaction. This ratification creates antecedent authority for the agent: the law treats the agent as having had authority from the outset. For ratification to be valid the following requirements must be fulfilled: 1 the agent must expressly or impliedly indicate that it is acting as someone’s agent; 2 the principal must both exist and have the capacity to make the contract when it was made (promoters of a company making pre-incorporation contracts are not acting as company agents as the company as yet has no legal existence: see Chapter 20); 3 ratification must be within a reasonable time; 4 ratification must be complete: the principal must agree to all, not part, of the contract with full knowledge of what is involved; 5 notice of ratification must be communicated: this may be done by conduct, such as retaining goods which have been delivered. The consequences of ratification are as follows: 1 2 3 4

the agent is freed from any liability for acting without authority; the agent is entitled to remuneration from the principal where appropriate; a third party obtains title to any property which has been transferred under the contract; a contract made by the agent on the principal’s behalf is retrospectively binding on the principal.

The disclosed and undisclosed principal Disclosed principal When agents enter into contracts on behalf of principals, they usually name the principals or at least indicate that they are acting as agents. Here the principal is said to be disclosed even if not actually named. In general, the disclosed principal is liable on any resulting contract and the agent is not. Exceptions may arise where words, conduct or surrounding circumstances indicate that the agent and principal are jointly liable, or that the agent is to remain solely liable. Thus, if an agent signs a deed without indicating that he or she is signing as an agent, he or she will be personally liable.

Undisclosed principal Sometimes the agent behaves as if no principal is involved, although in fact one is; here the principal is undisclosed. The contract will be binding by and against the principal if: 208

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1 the agent was acting under the principal’s actual authority at the time the contract was made; 2 the terms of the contract do not preclude the existence of the principal. In Humble v Hunter (1848) an agent signed a charterparty so that he appeared to be sole owner of the ship involved. It was held that the principal could not enforce the contract. However, if the third party can show that it intended to do business only with the agent personally, the principal cannot enforce the contract against the third party. In Collins v Associated Greyhound Race Courses Ltd (1930) a contract to underwrite a share issue involved exclusive reliance on the agent’s business reputation and integrity. The principal was held to be excluded.

Rights To payment The agent does not have an automatic legal right to payment. Such a right exists only where the agency agreement indicates such an intention. If the agency is gratuitous, no payment is intended. Even if the agency is contractual, payment is due only if the terms of the contract governing payment are fulfilled. Payment may be conditional on a particular result being achieved.

G.T. Hodges & Sons v Hackbridge Residential Hotel (1939) The owner of a hotel asked an estate agent to find a buyer. A representative from the War Office was introduced by the agent and began negotiations which then lapsed. Some months later the War Office announced that it would compulsorily purchase the hotel. Held: this compulsory sale did not entitle the agent to their commission, as this was not the sort of sale which had originally been contemplated by the parties when the owner put his property in the agent’s hands.

Where the agency is contractual, the agent may sue for breach if the principal fails to make appropriate payment. The agent may also be entitled to exercise a lien (legal right to retain) over any property still in his or her possession which was purchased for the principal and for which the agent has not yet been paid.

To indemnity Whether the agency is gratuitous or contractual, an agent is entitled to indemnity and therefore may recover any expenses incurred or losses suffered, if these are sufficiently incidental to the agent’s authorised conduct. 209

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Anglo Overseas Transport Ltd v Titan Industrial Corpn (1959) An agent was engaged to make arrangements for shipping of the principal’s goods. The principal was late in delivering the goods to the port which, by the customs of the trade, made the agent liable for losses incurred by the ship owner. Held: the principal must indemnify the agent for its loss.

A gratuitous agent may request the court to order the principal to pay restitution.

Duties The agent is in a fiduciary relationship with the principal: he or she enjoys the trust and confidence of the principal, and consequently has a number of legal duties which must be performed whether the agency is contractual or gratuitous.

Performance An agent must carry out the principal’s orders within the limits of the agent’s authority. Generally the agent is required to perform the duties personally and without delegation because of the agent’s confidential relationship with the principal. Delegation may be permissible, however, if the principal consents, or if delegation is in keeping with trade practice. For example, if a case is being handled by country solicitors but it is to be heard in London, it is normal for some tasks to be delegated to a London firm. It may also be allowed if the delegated tasks require no exercise of special skill or discretion by the agent. Thus solicitors may delegate claim-form-serving duties to their clerks.

Reasonable skill Agents must perform their duties with reasonable care and skill and may be liable in breach of contract, or negligence, if they fail to do so. An agent with trade or professional skills is expected to act with the level of skill reasonably to be expected of a person from such a trade or profession. Where a contract of agency exists, failure to perform duties appropriately will be a breach of contract.

Chaudhry v Prabhakar (1988, CA) The defendant was a friend of the claimant and claimed to be knowledgeable about cars. He was asked by the claimant to find a car for her which had not been involved in an accident. He found what he claimed was a suitable vehicle, although he noticed that the bonnet had probably been

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replaced and that it came from a garage which did crash repairs. Within a few months it turned out to be unroadworthy because of previous crash damage. Held: the defendant was liable to the claimant in negligence as he had not exercised the level of care and skill to be expected from somebody with the level of expertise he had claimed to possess and on which the claimant had reasonably relied.

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Arensen v Casson Beckman Rutley & Co. (1977)

The law of agency

A professional share valuer placed too low a valuation on his principal’s shares. Held: he was liable for breach of his duty to act with the degree of skill to be expected from a person with his level of professional experience.

Accountability The agent must account for any profits resulting from the exercise of authority and transfer to the principal any monies or financial benefits received from performance of the agent’s duties. This duty is closely related to the agent’s duty to avoid conflict of interest.

Real Life Horace’s Great Uncle William wants to sell his antique pocket watch and asks Horace to find a suitable buyer. He tells Horace that he wants at least a £1000 for it. Horace takes the watch to an antique market where Cedric, a stall holder, offers him £1200 pounds. Ernest, another stall holder butts in at this point and says he will pay £1400 and give Horace a bonus of £50 for taking his offer. Horace sells to Ernest but he should tell his uncle about the £50 when he hands over the proceeds of the sale as the £50 is an advantage which he obtained while acting as his uncle’s agent and he must account for all profits.

Avoidance of conflict of interest The agent must ensure that the principal’s interests take priority over the agent’s, and must not exploit the relationship for the agent’s own profit. An agent who takes a bribe is in flagrant breach of the duty to avoid a conflict of interest. If an agent accepts payment from a third party in return for making a contract with that party in the principal’s name, the contract is voidable for fraud. The principal is entitled to dismiss the agent without payment, and recover the amount of the bribe. The principal may also repudiate the contract with the third party and claim damages for any loss which has resulted from the contract being made.

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Armstrong v Jackson (1917) A principal instructed his agent to buy shares in a particular company. Unknown to the principal, the agent owned some shares in the company and sold these to the principal instead of obtaining them elsewhere. Held: the agent had failed to avoid a conflict of interest and must pay the principal the profit obtained on the sale.

The rights and duties of the principal In relation to the agent The principal’s rights and duties largely mirror the duties and rights of the agent. Therefore, the principal is entitled to the benefits to be derived from the agent’s performance of his or her fiduciary duties. In return the principal must make any necessary payment to the agent.

In relation to third parties Contractual duties Any contract made by the agent with a third party is binding on the principal provided that it was made within the limits of the agent’s apparent authority. The principal is therefore liable for any misrepresentation or breach of contract, even though this was caused by the agent.

Tort liability A principal may be vicariously liable for any torts committed by the agent closely connected with the exercise of the agent’s apparent authority. (More information about vicarious liability can be found in Chapter 15.)

The Commercial Agents (Council Directive) Regulations 1993 The common law rights and duties between agent and principal have been put on a statutory footing, but only in commercial agencies for the sale of goods. The regulations give the parties additional protection, including a right to a written contract and to a minimum period of notice if the agency contract is to be terminated. The agent is given rights to commission. This must be paid within specified time limits. The agent is entitled to check the principal’s books to ensure that he or she has been paid at the correct rate.

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Termination of agency The agency relationship may come to an end either: 1 by operation of law; or 2 by the acts of the parties.

By operation of law Death

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Mental incapacity If a person’s mental condition precludes him or her from having a reasonable level of understanding, he or she will be treated as no longer having the ability to be a party to a contract. If either party to an agency agreement becomes mentally incapable, this usually terminates the relationship. However, where the agent has been granted an irrevocable or enduring power of attorney, a principal’s mental incapacity does not discharge the agency. (See further below.)

Bankruptcy The bankruptcy of either party terminates the agency, since the bankrupt’s property passes into the control of the trustee in bankruptcy to enable payment of creditors.

Frustration of the agency agreement Any event rendering further performance of an agency contract illegal, impossible or futile will terminate the agency. (See Chapter 9.)

By the acts of the parties Performance Once the object of any short-term agency has been achieved the agency ends.

Agreement or revocation Both parties may agree to terminate the relationship. One party may revoke the agreement regardless of the other party’s wish to continue. If the agency is contractual this revocation may be a breach of contract entitling the other party to claim damages. No notice period is required, except where principal and agent are also in an employer–employee relationship. Exceptionally an agency cannot be revoked. An irrevocable agency exists in the following circumstances: 213

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Since the relationship of principal and agent is a confidential one, the death of either party brings the agency to an end.

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1 The agent’s authority is linked to the agent’s own interest. The purpose of this agency is to provide security for some pre-existing interest which the agent has with the principal. The agency cannot be revoked until the interest (usually the principal’s debt with the agent) is discharged. For example, a debtor who currently is unable to repay a creditor may authorise the creditor to liquidate some of the debtor’s assets in order to raise the funds to repay the debt. Such an agency will be terminated by operation of law, however, if the principal subsequently becomes bankrupt or insane, unless the agent has obtained an irrevocable power of attorney. 2 The agent has been granted an irrevocable power of attorney. Under the Powers of Attorney Act 1971, s 4, an irrevocable power of attorney may be granted by the principal (donor of the power) to the agent (donee), which prevents an agency relationship from being terminated by the death, incapacity or bankruptcy of the principal. Similarly, if the principal is a corporate body the agency will survive its dissolution or winding up. An irrevocable power of attorney will be granted only to a donee who can prove that it is necessary to assist the donee to preserve a pre-existing interest in the principal’s property. An irrevocable power of attorney exists for the benefit of the agent and must be distinguished from an enduring power of attorney. 3 The agent has been granted an enduring power of attorney. As was explained at the beginning of this chapter, it is common for parties to grant a power of attorney to other parties, enabling them to take care of the first parties’ affairs if they are currently unable to do so themselves. The donee of such a power becomes an agent. Like any other agency relationship, this will be terminated by the subsequent mental incapacity of the principal unless an enduring power of attorney has been granted under the terms of the Enduring Powers of Attorney Act 1985. Where such a power exists, the agent manages the principal’s affairs under the supervision of the Court of Protection to prevent the agent abusing his or her authority. An enduring power of attorney is primarily for the protection of the principal’s interests. 4 The agent has been granted a lasting power of attorney. The Mental Capacity Act 2005, s 9 allows a donor to grant a lasting power of attorney. This enables the donee to make decisions, not only about managing the donor’s property, but also regarding his or her personal welfare: for example, deciding whether/what medical treatment is to be undertaken. Under s 11 the donee has no authority to act unless the donor is deemed to lack the capacity to make the relevant decision as defined by s 2. This states: ‘a person lacks capacity in relation to a matter if at the material time he is unable to make a decision for himself in relation to the matter because of an impairment of, or a disturbance in the functioning of the mind or brain.’ This may be a permanent or temporary state of affairs.

Some common types of specialist agents Estate agents Estate agents act for the seller of a property; their function is to find a buyer. They are regulated by the Estate Agents Act 1979, which requires estate agents to be insured against the loss of any deposits which they may be required to handle. They must also 214

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inform the seller of their commission charges before agreeing to act for them. Commission is payable only if a sale takes place to a purchaser whom they have introduced. Further controls are introduced under the Consumers, Estate Agents and Redress Act 2007.

Auctioneers

Brokers There are a number of different types of brokers, all of whom act primarily as intermediaries between two parties, one of whom has something to sell – like stocks and shares, insurance or commodities – which the other party is interested in buying. The broker effects the introduction and may assist in the formation of the contract in return for a commission. Unlike factors (see below), brokers do not generally have physical possession of the property which is being sold. Brokers’ authority may be defined by customs relating to their particular trade.

Factors The Factors Act 1889, s 1, defines a factor as ‘a mercantile agent having in the customary course of his business as such agent authority either to sell goods or to consign goods for the purpose of sale or to buy goods or to raise money on the security of goods’. A factor, therefore, not only has apparent authority to sell goods – which any agent may have apparent authority to do – he or she also has apparent authority to pledge goods or the documents of title to goods. Such pledges are very commonly used to raise money on imports of commodities like cocoa or wheat. A factor is given physical control of the goods. The sale or other disposition of the goods within the factor’s apparent authority to a purchaser acting in good faith is binding on the owner, even if the factor has disregarded orders and exceeded their actual authority.

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The auctioneer initially acts as the agent of the seller, with the authority to sell to the highest bidder unless any reserve price is not reached. Once a sale has taken place the auctioneer becomes the agent of the buyer too. An auctioneer is not authorised to transact a sale by credit. The buyer must pay immediately after the sale has taken place, although a cheque is acceptable instead of cash.

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Chapter summary Creation of agency agreement: deed (power of attorney); or in writing; or by word of mouth.

or her work for the principal and avoid any conflict of interest.

The authority of the agent is usually: Actual: express/implied and derived from the agreement.

Duties of principal To the agent: Perform reciprocal fiduciary duty. Pay agreed remuneration. Indemnify expenses.

Exceptionally agency arises without actual authority: By estoppel: if the principal allows a person to behave like their agent that person has apparent/ostensible authority.

He or she must carry out their work with reasonable care and skill.

Principal’s liability to third parties: Liable to perform authorised contracts. Vicariously liable for the agent’s torts.

From necessity: where one party in control of another’s property has to take steps to protect it in an emergency.

Termination of the agency relationship Operation of law: incapacity/death, bankruptcy, or frustration of the agency agreement.

By ratification: a party subsequently ratifies a contract made by another for their benefit.

Act of the parties: performance, agreement or revocation.

Duties of the agent The agency relationship is fiduciary: the agent must account for any profits arising from his

Enduring/irrevocable/lasting power of attorney may prevent termination.

Key terms Agency of necessity: agency created by an emergency requiring the agent to take reasonable steps to preserve the principal’s property. Agent: a person with the authority to carry out business on behalf of another person. Apparent authority: the agent has no real authority but it appears that they do, because of failure by the principal to give notice that it has ended or to correct the impression that it exists. Broker: an intermediary who introduces parties to enable them to do business. Enduring power of attorney: continues despite incapacity of the principal to enable their affairs to be managed under the supervision of the Court of Protection. Estopped: prevented in law from denying the existence of a right of another person.

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Factor: a ‘mercantile agent’ who sells goods on behalf of a customer and also lends money on the security of goods pledged with him or her. Indemnity: payment to make good expenses/losses incurred by one party while acting for the benefit of another. Irrevocable power of attorney: to protect the agent’s interest in the principal’s property it cannot be revoked by the principal/their incapacity/death/bankruptcy. Lasting power of attorney: enables the agent to make decisions about an incapacitated principal’s welfare as well as managing their property.

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Ostensible authority: see apparent authority.

Principal: person for whom an agent acts. May be disclosed or undisclosed. Ratification: acknowledgement that a prior obligation is binding.

Quiz 10 1

Under what types of authority do the following agents act? (a) North, who was asked by South to take South’s DVD player to be repaired. (b) East, who was asked to drive West’s car to the airport to collect West’s business client and had to buy petrol as the tank was almost empty.

2

Port, while in Starboard’s employment, had collected stationery supplies from Compass once a week. He is sacked by Starboard, but the following week collects the supplies from Compass, who has not been told that Port has been sacked. Port makes off with the stationery. Is Starboard bound to pay?

3

When is a third party not bound by a contract with an undisclosed principal?

4

When is an agent entitled to delegate performance duties?

5

When will mental incapacity not bring the agency relationship to an end? Answers to all quizzes can be found in Appendix 2.

Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions.

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Power of attorney: authority created by deed enabling agent to manage affairs for a principal who is currently incapable of doing so because of ill heath, for example.

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Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) Anglo Overseas Transport Ltd v Titan Industrial Corpn [1959] 2 Lloyd’s Rep 152 Arensen v Casson Beckman Rutley & Co. [1977] AC 747 Chaudhry v Prabhakar [1988] 1 WLR 29 Sachs v Miklos [1948] 1 All ER 67

Web activity Please go to: http://www.berr.gov.uk/ Then click ‘confident consumers’ then ‘Estate Agents’ to find out more about the regulation of Estate Agents.

Assignment 9 (a) ‘If an agent is clothed with ostensible authority, no private instructions prevent his acts within the scope of that authority from binding his principal.’ Discuss and illustrate this proposition. (b) Patricia was part of a group that went on a two-year trip to search for lost tribes in the Amazon jungle. She left her cat Tabitha with her friend Brian and asked him to take good care of her and not to let her out in case she got lost. Six months after Patricia left, Tabitha managed to escape from Brian’s house and was run over by a car and badly injured. Brian immediately took her to the vet who said that it would cost £1000 to treat her. If treated she stood a very good chance of full recovery, but the only other option was to put her to sleep. Advise Brian on his legal responsibilities as Patricia’s agent.

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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chapter 11

Sale of goods: the contract and its terms

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I n t ro d u c t i o n A large number of contracts involve sales of goods; they are essential to healthy national and international trade. Statute has played a crucial role in the development of special rules of law in this area since the first Sale of Goods Act in 1893. This was primarily concerned with the needs of commercial buyers and sellers. In the twentieth century the interests of consumers became increasingly recognised, and this is reflected by the Sale of Goods Act 1979. This Act, amended by the Sale and Supply of Goods Act 1994, contains the current legislation. The formation of sale of goods contracts, the elements which may invalidate them and, to a large extent, their discharge, are all still largely regulated by the common law. The Sale of Goods Act 1979 (SGA 1979) primarily focuses on the contractual elements which are particularly crucial to the needs of the buyer and seller of goods, like the terms governing the nature and quality of goods sold, the transfer of ownership, performance obligations and means of enforcement.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to:

Define a sale of goods contract

Appreciate the difference between a contract of sale for and agreement to sell goods

Distinguish between a sale of goods contract and other contracts involving goods

Understand the terms implied under SGA 1979 in a sale of goods contract

Use them to find outcomes to problem questions.

Photo: ©Alan Schein Photography/Corbis

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The sale of goods contract A sale of goods contract is defined as ‘a contract by which the seller transfers or agrees to transfer the property in goods to the buyer for a money consideration called the price’ (s 2(1)). Two types of contract are contained in this definition: 1 a contract of sale; 2 an agreement to sell.

A contract of sale Here the ‘property in the goods’, which means the title or ownership, is transferred immediately upon the contract being made. This is what usually happens when you buy goods over the counter in a shop: you immediately become the owner in possession of the chocolate bar, sandwich or socks handed to you by the sales assistant. A contract of sale exists only if the goods already exist and are in possession of the seller and allocated to the contract; they must be specific goods which have been identified and agreed upon at the time of sale (s 61(1)). If they do not fulfil these criteria, ownership in them cannot be transferred by the seller and the parties will have formed an agreement to sell only.

An agreement to sell An agreement to sell (s 2(5)) is a binding contract which will become a contract of sale once the goods exist and are specific in the eyes of the law so that the ownership of them is capable of being transferred. This is commonly the situation when you buy a new car; you do not become the owner until you are notified that the car is ready for delivery to you. The buyer does not obtain ownership of the goods immediately upon agreeing to buy them, since the goods are not ascertained, because either: 1 the transaction concerns ‘future goods’, i.e. goods which have not yet been manufactured or acquired by the seller (s 61(1)); or 2 the goods have not yet been made specific. This occurs, for example, when the buyer wants to buy six tons of potatoes from the seller’s bulk stock of 80 tons. Here the goods are described as unascertained. They will become specific only when irrevocably earmarked for the buyer.

Price Section 8 of the SGA 1979 clarifies the term ‘price’ in s 2(1). The consideration provided by the buyer must be money, but the actual sum need not be specified in the contract (s 2(1)). If it is not specified, this does not invalidate the contract, since the statute says that a reasonable price is payable. What is reasonable is an issue of fact and must be decided according to the relevant circumstances. 222

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Goods Under s 61 of the Act, ‘goods’ in s 2(1) includes all personal property (chattels) capable of physical possession and control, but not property interests like shares in a company, or intellectual property such as a trade mark or copyright. Land (real property) is not goods; its transfer is governed by an entirely distinct set of rules. However, crops and other things attached to the land which are to be severed before sale or under the contract of sale come within the definition of ‘goods’.

Contracts outside the 1979 Act

Goods and services contracts In a goods and services contract the sale of goods is incidental to the provision of a service. For example, having double glazing installed, or getting new brake pads fitted to your car. Such contracts are regulated by the Supply of Goods and Services Act 1982. Some more information about these contracts can be found at the end of this chapter.

Hire-purchase contracts Such contracts are regulated by the Consumer Credit Act 1974 and the Supply of Goods (Implied Terms) Act 1973. Under a hire-purchase contract, the person supplied with the goods is, in the eyes of the law, the hirer not the buyer. The contract gives the hirer possession of the goods, but not ownership. The hirer is entitled to exercise an option to buy the goods, but only when all the instalments have been paid. The hirer becomes the owner of the goods if and when the option is exercised.

Hire contracts These are regulated by the Supply of Goods and Services Act 1982. Under a hire contract possession, but not ownership, of the relevant goods passes to the hirer.

Contracts of barter These are regulated by the Supply of Goods and Services Act 1982. In a bartering situation the parties exchange goods or services; even if goods are involved, it is not a sale of goods contract as no money changes hands. A part-exchange contract is generally treated as a sale of goods contract under which the buyer is given the option to tender goods in part satisfaction of the contract price.

A ‘free’ gift linked to a sale contract Such transactions are probably regulated by the Supply of Goods and Services Act 1982, since this covers contracts not regulated elsewhere under which title to goods will pass. 223

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From the above definitions you can see that not all contracts involving goods come within the SGA 1979. The following types of contract all involve goods but do not come within the Act.

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Worth thinking about? It is a common sales tactic to offer the customer something ‘free’ as in ‘buy one get one free’ promotions. What is the contractual position if the shop tries to charge you for both? (Suggested solutions can be found in Appendix 2.)

Goods supplied in return for trading stamps These contracts are regulated by the Trading Stamps Act 1964. All the buyers and hirers in the above contracts enjoy similar protection to the buyer in a sale of goods contract if the goods are defective.

The terms implied by the Sale of Goods Act 1979 Under ss 12–15 of the SGA 1979, a seller automatically assumes certain obligations to the buyer as a result of terms which are automatically implied in every contract regulated by the Act. The seller is required by statute to promise that: 1 2 3 4 5

the seller has lawful authority to transfer ownership of the goods (s 12); the goods will match their description (s 13); the goods will be of satisfactory quality (s 14(2)); the goods will be suitable for any purpose specified by the buyer (s 14(3)); the goods will match any sample shown to the buyer prior to the contract being made (s 15).

These terms apply to all sales of new or secondhand goods, apart from terms 3 and 4 which apply only to sellers who are acting in the course of a business. Breach by the seller of any of these terms puts the buyer in a strong position because: 1 These terms all impose strict liability on the seller. The seller is liable for breach of contract without the buyer having to prove that the seller is at fault. Indeed, it is irrelevant for the seller to prove that it is blameless and that it was not aware of the alleged defect in the goods. The seller will still be liable. 2 All of these terms are defined by the Act as being conditions of the contract. Breach of a condition enables victims to refuse further performance of their contractual obligations and enables them to recover any money or other property which they have tendered. (See Chapter 6.) These implied terms are now examined in more detail.

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Title: s 12 In a contract of sale, the seller implicitly promises that he or she has the right to sell the goods (to transfer title in them to the buyer) or, in an agreement to sell, the seller implicitly promises that he or she will have such a right at the time when the property is to pass. The seller can fulfil this promise only if he or she has ownership (title) himself or herself, or is acting with the real owner’s permission, at the time of transfer.

Rowland v Divall (1923, CA)

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Held: the claimant was entitled to recover the full purchase price from the defendant. No discount was allowed against his four months’ use, as he had never received what he had contracted to buy – full ownership of the car.

Description: s 13 Almost all goods are sold by description, and the seller is in breach of contract if this is inaccurate.

The form of the description The description may be given by word of mouth (‘these boots are waterproof’), or by a written notice put in place by the seller (‘silk shirts’). The seller is also responsible for any descriptions which the seller personally did not attach to the goods but which came from a manufacturer or other source: for example, labels attached to the goods or wording on the packaging (‘produce of Spain’, ‘machine washable’). In practice, the huge majority of sales involve the use of some kind of description. In a self-service situation, where the goods are picked out by the customers, the customers rely on the label on the tin to tell them whether they are buying baked beans or sweetcorn. Some selling situations (like catalogue or mail order sales) are entirely reliant on descriptions of goods which the buyer will not see before making the contract.

In the news More protection for consumers is coming soon which, while not altering sale of goods law, further encourages sellers of goods and all other products and services to avoid misleading customers by mis-describing their wares. The Unfair Commercial Practices Directive is due to be

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The defendant had bought in good faith a car which had in fact been stolen. The thief could not pass good title, and neither could the defendant when he sold the car on to the claimant. After the claimant had used it for four months the real owner turned up and took the car back.

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implemented in the UK by 2008 and is aimed at harmonising differences in consumer protection across the EU by establishing common protection for consumers against a wide variety of dishonest business practices. The encouragement of sales by untruthful claims, or half truths or omissions, is actively prohibited by the Directive, as are aggressive selling methods and any other behaviour likely to make the ‘average consumer’ enter a transaction which otherwise they would have avoided. The average consumer test is objective so there is no need to prove that anybody actually has been deceived or unduly influenced. It is enough that a reasonable person in the target group for the goods would be. The new law will be enforced through the Office for Fair Trading and local Trading Standards departments.

Sales by sample and description Where the sale is by sample as well as by description, the seller will be in breach of s 13 even though the goods match the sample, if they do not match the description. Many selling situations involve sample and description. You may examine a carpet sample, but gain knowledge of its composition only from an accompanying notice. If this information is incorrect, a breach of contract exists even though in all other respects the carpet meets the statutory requirements.

The relationship of description to quality The seller’s obligations concerning quality and description may overlap. Stating the age of a car can be said to involve a description and also a reference to its quality; the two factors are inextricably interlinked. This may be advantageous to the buyer, as s 13 obliges all sellers to be accurate in their descriptions, whether or not they are selling by way of business.

Beale v Taylor (1967, CA) A car was described in good faith by a private seller as a 1961 Triumph Herald convertible, but turned out later to be two halves of two different cars welded together. Only the rear half conformed to the seller’s description. Held: the defendant, a private seller, was liable only for breach of s 13. He could not be sued under s 14 on the ground that the car was not of satisfactory quality, as this applies only in contracts with commercial sellers.

Description may be a completely separate issue from quality. Goods can be rejected on the ground of incorrect description even though they are not defective in any other way.

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Arcos v Ronaasen (1933) An order was placed to buy wooden staves, described by the seller as ‘half an inch thick’. When delivered the width of the staves varied from between half an inch to nine-sixteenths of an inch. Held: the goods could be rejected as they did not match their description. (But see the effect of s 15A on non-consumer sales below at page 252.)

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Liability depends upon reliance

Harlingdon & Leinster Enterprises Ltd v Christopher Hill Fine Art (1990, CA) An art dealer who, to the buyer’s knowledge, was not an expert on German impressionist painting, offered to sell two paintings which he claimed were by a famous German impressionist. After inspecting the pictures the seller bought them. The description later turned out to be incorrect. Held: the buyer had relied on his own skill and judgement when deciding to buy, so sale was not by description.

The goods must be of satisfactory quality: s 14(2) Where goods are sold in the course of business, there is an implied condition that the goods are of satisfactory quality. The words ‘satisfactory quality’ were introduced by the Sale and Supply of Goods Act 1994 which amended the SGA 1979. They replaced the rather archaic phrase ‘merchantable quality’. Arguably, the new statutory definition, which is given below in s 14(2A) and (2B), does little more than spell out factors which were always relevant to the courts when determining whether goods were of ‘merchantable quality’.

The meaning of ‘satisfactory quality’ The goods must meet the standard which a reasonable person would regard as satisfactory, taking into account all ‘relevant circumstances’, including price and any description 227

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If the buyer did not know of the description or did not rely upon it (having checked it with a third party), the sale is not by description. Examination of the goods does not automatically preclude reliance by the customer. The average customer does not have sufficient knowledge to spot that the description is inaccurate. In Beale v Taylor (above) the fact that the buyer had examined the car prior to purchase did not prevent his being held to have relied on the seller’s description of it. However, if a buyer with expert knowledge buys from a non-expert seller, that buyer is not likely to be held to have relied on the seller’s description.

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attached to the goods (s 14(2A)). The court objectively assesses the quality of the goods with reference to the expectations of the average buyer. Section 14(2B) gives examples of some factors which might be ‘relevant circumstances’:

whether the goods are fit for the purposes for which such goods are normally used; appearance and finish; freedom from defects; safety and durability.

Trac Time Control Ltd v Moss Plastic Parts Ltd and others (2005) The defendant supplied what he described as high quality polycarbonate mouldings to the claimant light manufacturer. Floodlights with housings made using the materials were returned to the claimant by dissatisfied customers who claimed that the housings had broken because they were brittle. The claimant sued the defendant for breach of contract. Held: the defendant was liable as the goods did not match their description under SGA 1979, s 13 and neither were they of satisfactory quality under s 14(2) nor fit for their purpose under s 14(3).

Regulation 2 of the Sale and Supply of Goods to Consumers Regulations 2002 (implemented on 31 March 2003) amended s 14(2) to give additional protection to consumers. The Act now states (s 14(2D)) that ‘relevant circumstances’ include ‘public statements’ about the product by the ‘producer or his representatives’, such as advertising or labelling. The seller can only avoid liability for the statement if he can prove that he did not know or was not reasonably aware of the statement, or, before the relevant contract was made, the seller (s 12(2E)) had publicly corrected or withdrawn the statement.

How liability arises under s 14(2) Goods which are physically dangerous, or which do not work at all, are clearly not of satisfactory quality, whether they are expensive or cheap, reduced in a sale, new or secondhand. A buyer of secondhand goods may, however, be expected to put up with some defects in finish or performance. If you buy a car which is five years old, you must expect the upholstery to be showing some signs of wear and anticipate that the engine will be noisier than in a newer model. Even with new goods, you are entitled only to get what you pay for. The finish and durability of a cheap item will not be the same as that to be expected at the luxury end of the market. The buyer merely has to prove that the defect exists, not how it happened nor that the seller was in any way at fault. Section 14(2) protects the buyer against inherent defects of quality, therefore no proof of reliance on the seller’s judgement is required. If the seller is found liable, he or she can recover his or her losses from the party who supplied the goods.

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Godley v Perry (1960) A six-year-old boy bought a plastic catapult from a stationery and toy shop. When he attempted to use it, the handle shattered and a piece hit him in the face causing him to lose an eye. Held: the seller was liable for breach of s 14(2). Clearly the handle was not sufficiently strong. It was irrelevant that the defect was caused by a design or manufacturing fault over which he had no control.

Wilson v Rickett Cockerell Ltd (1954) A delivery of coal included fragments of detonators. This resulted in an explosion when the coal was burnt, which caused serious structural damage to the buyer’s house. Held: the coal was not of satisfactory quality, being inseparably contaminated with the explosives.

The goods include their packaging and instructions. Defects in these may render the goods defective or dangerous. Liability may arise even if the packaging remains the property of the seller. Therefore in Geddling v Marsh (1920), the seller of mineral water was liable for failing to supply goods of satisfactory quality when the returnable bottle, in which the water was supplied, exploded and hurt the buyer.

The limits to liability under s 14(2) Section 14 applies only where the sale arises in the course of business, not where sale is by a private seller. The seller is not liable if the buyer knows about the defects (s 14(2C)). Such pre-sale notice may be acquired in two ways: 1 Notice of the defects may be given by the seller. Such notice must explicitly describe the defects. For example, a notice might be displayed on a washing machine saying ‘instruction manual missing’ or ‘dents in casing at rear’. Only those defects are covered by the notice. If the motor was faulty the seller would be liable for breach of s 14 even if the fault was traced to the accident which caused the dents. 2 Inspection by the buyer. Buyers are not generally under any obligation to inspect the goods; but if they do they cannot claim that the seller is liable for any defects which should have been reasonably evident, given the level of inspection to which they subjected the goods. Thus, a superficial inspection can reveal only superficial defects, but latent defects will not generally be revealed even by thorough inspection. The buyer’s 229

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Liability may arise from goods which are of satisfactory quality in themselves but are contaminated by foreign bodies, since these impurities prevent normal use. In Chaproniere v Mason (1905), a bun made of otherwise normal ingredients contained a stone and was held not to be of appropriate quality.

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level of skill and expertise is relevant: a lay car buyer looking at a car engine would not be expected to spot the clues that would alert a professional dealer. If the buyer fails to follow the instructions supplied with the goods, the seller is not liable for any resulting damage. The seller will also not be liable for damage caused by the buyer’s mistreatment of the goods.

Aswan Engineering Establishment Co. Ltd v Lupadine Ltd (1987, CA) The sellers supplied waterproofing material in plastic pails. These collapsed spilling their contents, having been stacked by the buyer in piles six pails high in bright sunshine and temperatures up to 150°F for several days. Held: the sellers were not in breach of their duty. The packaging was appropriate for normal storage practices.

The buyer is expected to take any precautions which would normally be employed when using the relevant type of goods. In the next case it was current knowledge that pork was dangerous to eat unless well cooked.

Heil v Hedges (1951) A pork chop, which would have been safe to eat if properly cooked, caused tape worm infestation to the buyer. Held: the chop was not unsatisfactory in quality. The buyer’s problems were caused by his own failure to cook the chop for long enough.

A buyer is expected to take only ordinary precautions if no special processes are spelt out by the seller.

Grant v Australian Knitting Mills (1936, PC) Woollen underwear bought by the claimant caused him skin irritation due to a residue of chemicals left in the garments by the manufacturing process. No warning of this risk was supplied with the goods. Held: the goods were not of appropriate quality. It was irrelevant that, if the buyer had washed the pants prior to use, the defect would have been removed. The usual practice is to wash underwear after wearing it, not before.

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The goods must be suitable for their purpose: s 14(3) Where goods are sold in the course of business they must be reasonably suitable for any purpose for which such goods are normally sold. They must also fulfil any special purpose which the seller claims for them, provided that the buyer reasonably placed reliance on the seller’s skill. The buyer will only succeed with a claim if it can be shown that the buyer placed reliance on the seller. Such reliance may be implicit or explicit.

Implicit reliance

Griffiths v Peter Conway (1939) The buyer of a fur coat suffered an allergic reaction due to her particularly sensitive skin. Held: since she had not advised the seller of her exceptional needs, there was no breach of contract: the goods were not unsuitable for their purpose.

Explicit reliance The buyer may question the seller about what the goods may be used for, or ask the seller to recommend the goods which will best suit the buyer’s purposes. If you visit a sports shop and ask to buy a watch suitable for use when diving, what you are sold should not leak or respond unfavourably to changes in water pressure.

Real Life Horace is going on a week’s walking and camping trip to France and goes to Happy Camper supplies to get some kit. He picks out an anorak in a package labelled ‘waterproof rainwear’ and consults Fred the shop assistant about a tent, saying he wants one that is easy to put up and very light to carry. Fred recommends one which has been erected in the shop and demonstrates how it goes up and down and is packaged. Horace thinks it is just the job and purchases a ready packaged one.

On the first night of his holiday the tent rips while he is struggling to put it up and he has to find other accommodation for the night. Two days later he is caught in a heavy downpour and discovers that his anorak lets in water because the seams have not been properly finished.

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Such reliance occurs where the buyer neither knowledgeably inspects the goods to check their suitability, nor asks any questions about them. The condition will be breached if the goods turn out to be unsuitable for the usual purposes of such goods, or for any particular uses specified by the buyer. If you buy a sandwich you can assume that it is suitable for human consumption; if you buy a shampoo, the label of which says that it is suitable for use on small children, you can assume that it is suitable for them. If the buyer does not specify particular needs, the seller is not liable if the particular needs of the buyer exceed what is normally required.

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The Happy Camper is in breach of the SGA 1979, s 13 as clearly the anorak does not live up to its manufacturer’s description. The tent also appears not to match the description which Fred gave it, as it seems hard to erect. It also does not fulfil s 14 as, given that it ripped, it is clearly neither of satisfactory quality nor fit for its purpose. It was sold to him by sample (s 15) which also seems to have been breached as the tent in the shop behaved perfectly well in the demo.

The goods must correspond with their sample: s 15 Many types of goods are sold by sample, including carpets, wallpaper, perfume and some types of make-up and toiletries. It is an implied condition in a contract for sale by sample that: 1 The bulk will correspond with the sample in quality. The buyer will have to show that any defect complained of in the bulk of the goods was not present in the sample.

Godley v Perry (1960) A shopkeeper was able to show that he had tested a sample catapult for strength by pulling back the elastic. Held: this was sufficient to check that the sample was not defective.

2 The goods will be free from any defect rendering them unsatisfactory which would not be apparent on reasonable examination of the sample. Therefore, buyers cannot reject the goods for defects that they should have spotted in the sample, but can reject if other defects are present. Generally a sale by sample will also be a sale by description, so these requirements need to be studied in conjunction with those concerning s 13 (above).

The right to reject the goods Breach of any of the above terms is a breach of condition, which means that buyers are entitled to reject the goods and recover the price from the seller. Buyers have a limited time to exercise this right. If they delay too long they will be deemed to have accepted the goods regardless of defects. In that situation they will be entitled to be compensated for the defects, but cannot reject the goods. Once acceptance has taken place, the breach becomes one of warranty rather than of condition (see page 249).

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Implied conditions in other Acts Similar implied conditions and rights of rejection are found in other statutes and regulations.

The Supply of Goods and Services Act 1982 The following terms, which are designated as conditions under the Supply of Goods and Services Act 1982, apply to all goods supplied under a contract of hire, or a contract for goods and services, and barter contracts:

The following terms are implied in all contracts involving a supply of services:

the work will be performed with all reasonable care and skill: s 13 the work will be carried out within a reasonable time: s 14 the price charged will be reasonable: s 15.

Note that the 1982 Act specifies that these are terms only: they are not designated as conditions or warranties. Their status depends on what, if anything, was agreed in the contract. Sometimes the amount of damage caused by the breach will be used as evidence of their importance. They are a good example of innominate terms. (See Chapter 6.) Many contracts involve delivery of both goods and services: for example, fitting a new central heating system. If the system fails to work properly, this may be due to defective goods or defective workmanship. The buyer will have to prove which of these two possibilities is causing the problem. If the goods are defective, the buyer may repudiate the sale and refuse to pay since liability under ss 2–5 is strict. If the problem arises from the standard of workmanship, the buyer must prove failure to carry it out with reasonable care and skill. Even if this can be done, the buyer will not be able to refuse payment unless the breached obligation amounts to breach of condition. If the contract does not make the status of the term clear, the extent of the damage may be indicative. If the damage was caused by one dripping radiator which has stained part of your carpet, you will be entitled to compensation only, which will be discounted against the price. If there has been a major flood involving collapsed ceilings and ruined furniture, carpets and fittings, you will be able to refuse payment.

The Supply of Goods (Implied Terms) Act 1973 The same conditions concerning goods are implied in hire-purchase contracts. The Sale and Supply of Goods to Consumers Regulations 2002 amended these two Acts. They now give the same protection to the buyer regarding public statements as that enjoyed by the buyer under s 14(2D) of the Sale of Goods Act 1979 (see above at page 228). 233

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title: s 2 description: s 3 satisfactory quality and suitability for purpose: s 4 sample: s 5.

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The Unfair Contract Terms Act 1977 Liability for breach of implied terms as to title in a sale of goods contract, or a supply of goods and services contract or a hire-purchase contract, cannot be excluded or limited at all. Liability for breach of implied terms concerning description, quality and purpose cannot be excluded in any consumer sale, but may be excluded in sale or hire to a person buying in the course of a business if this is reasonable.

The Unfair Terms in Consumer Contracts Regulations 1999 The regulations are also relevant to all the above contracts if the buyer is a consumer and the seller a business. For further details, see Chapter 6.

Chapter summary Characteristics of a sale of goods contract Specific goods only, transfer of title, money consideration. Governed by the SGA 1979. Terms implied in a sale of goods contract: Title, description, quality and fitness for purpose, sample. Therefore the seller promises that: He or she has the legal right to transfer title to the goods to the buyer (s 12). The goods will match their description (s 13). The goods will be of satisfactory quality (s 14(2)). The goods will be suitable for the purpose for which they would normally be used and any other specific purpose indicated by the seller (s 14(3)).

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The goods will correspond to any sample shown to the buyer prior to making the contract. Liability for breach of any of these terms is strict, so it is no defence for the buyer to argue that the fault is down to the manufacturer. These terms are conditions, therefore breach of any of them usually entitles the buyer to repudiate the contract, reject the goods and recover the price and any other losses caused by the breach. The following are not sale of goods contracts but include similar implied terms: Contracts for hire and goods and services (Supply of Goods and Services Act 1982). Hire-purchase contracts (Supply of Goods (Implied Terms) Act 1973). Barter contracts (Supply of Goods and Services Act 1982).

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Key terms Agreement to sell goods: a binding contract to sell goods which are currently unascertained. Ascertained goods: existing goods which have been specifically chosen by a buyer. Bartering: exchanging goods or services for other goods and services. Future goods: goods which have not yet been manufactured or acquired by the seller. Goods and services contract: the sale of the goods is incidental but necessary to the performance of a service.

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Hire contract: entitles the hirer to possession of the goods for the hire period but not title.

Sale of goods contract: a contract to sell ascertained goods, title to which passes to the buyer on formation in return for consideration. Satisfactory quality: meets the reasonable expectation of a person buying the particular goods. Title: ownership. Unascertained goods: future or unspecific goods.

Quiz 11 1

What is the difference between a contract of sale and an agreement to sell under s 2 of the SGA 1979?

2

Why is a hire-purchase contract not a sale of goods contract?

3

Explain the rights of the following parties under the SGA 1979: (a) Ash, whose supplier promised him a TV manufactured by Sunny but delivered one manufactured by Prickle. (b) Birch, who has discovered that the fridge he has just bought from a shop warms things up instead of keeping them cool. (c) Poplar, who finds that the carpet which he has just purchased is a paler colour than that which he was shown in the shop. (d) Oak, who got frostbite on a mountain climbing trip, while using a sleeping bag which the shopkeeper had assured him was appropriate for rugged outdoor use in winter. Answers to all quizzes can be found in Appendix 2.

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Sale of goods: the contract and its terms

Hire-purchase contract: the hirer gains immediate posssesion of goods with the option to take ownership when all price instalments are paid.

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Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions. Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) Aswan Engineering Establishment Co. Ltd v Lupadine Ltd [1987] 1 All ER 135, CA Godley v Perry [1960] 1 WLR 9 Harlingdon & Leinster Enterprises Ltd v Christopher Hill Fine Art [1990] QB 564, CA Wilson v Rickett Cockerell Ltd [1954] 1 QB 598

Web activity Please go to: www.consumerdirect.gov.uk/ Click on ‘mobile phones’ or ‘cars’ under ‘Goods and Services’ and get information on your rights as a buyer and what to do if things go wrong.

Assignment 10 (a) Distinguish between a contract for sale of goods, a contract for the sale and supply of goods and a contract of hire purchase. (b) Explain the extent of the buyer’s rights to reject goods which are not of satisfactory quality.

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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chapter 12

Sale of goods: transfer of ownership, performance and remedies for breach of contract

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I n t ro d u c t i o n It is important to distinguish between the rights of ownership (called title/property in the goods in the Sale of Goods Act 1979) and the right to possession. The title holder may permanently dispose of the goods in any way he or she chooses. A party who is merely in possession of goods has no rights of disposal unless authorised by the title holder. During performance of a sale of goods contract it is quite possible for title to be vested in one party, while the other temporarily has possession only. This chapter explains the operation of the rules in the SGA 1979 which govern transfer of title. A sale of goods contract is performed when the seller delivers goods which form the subject matter of the contract and the buyer accepts and pays for them (s 27). This chapter examines the seller’s and buyer’s respective duties with regard to performance of the contract, and looks at the remedies which may be available for breach.

L e a r n i n g O b j e c t i ve s After studying this chapter you should be able to:

Distinguish between rights to title and possession

Appreciate the importance of title in a sale of goods contract

Explain how a seller may retain title to goods which are no longer under his or her physical control

Define the rights and duties of seller and buyer regarding performance of the contract

Determine when a buyer is likely to lose the right to reject goods.

Photo: Chuck Pefley/Alamy

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Statutory rules governing transfer of title from seller to buyer The goods must be ascertained for property in the goods to pass: s 16 Ascertained goods, which may also be called ‘specific goods’, are defined in s 61 as ‘goods identified and agreed on at the time a contract of sale is made’. A large number of consumer sales are for such goods; the concept is clearly illustrated by a self-service purchase. Not all goods are ascertained when the contract is made: for example, where the buyer orders goods which have not yet been manufactured, or which, like grain or coal, will be allocated to the purchaser from bulk goods in the seller’s possession. In such circumstances the parties have an agreement to sell. Title/property in the goods is transferred once the goods have been allocated to the contract, as explained below.

The parties’ intention is crucial: s 17 The property in ascertained goods will be transferred at the particular time or in the particular circumstances which the parties intend. This may be specified in the contract itself, or be implied from the parties’ conduct, the custom of the particular trade, or any other relevant circumstances. In Lacis v Cashmarts (1969), it was held that in self-service shops ownership is transferred when payment is made.

Where no intention is indicated: s 18 If no intention is indicated the following rules are applicable: Rule 1: In an unconditional contract for the sale of specific goods in a deliverable state property passes when the contract is made. ‘Unconditional’ means that there is no term in the contract which postpones transfer of ownership until the buyer or seller performs some act. The phrase ‘deliverable state’ generally indicates that the goods are ready to be handed over to the buyer or put into the hands of a carrier. So in Underwood v Burgh Castle Brick and Cement Syndicate (1922) a contract was made to sell an engine which at that point was cemented to the seller’s floor. It was held that it would not be in a deliverable state until it was dismantled and ready for transport. Rule 2: In a contract for specific goods, where the seller is bound to do something to the goods to put them into a deliverable state, the property does not pass until it has been done and the buyer notified. For example, if you make a contract to buy a particular sports trophy and then leave it with the shop to have it inscribed, the property in the trophy will pass when the shop phones to tell you that it is ready for collection. Rule 3: In a contract for sale of specific goods in a deliverable state where the seller is bound to weigh, measure, or test the goods to fix the price, property passes when the seller does so and notifies the buyer. This is common in international contracts for the sale of bulk goods. Such processes take place on arrival at the port of destination and allow for final price adjustments.

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Rule 4: Where goods are delivered to a buyer on approval (sale or return) property passes to the buyer when: 1 ‘he signifies his approval to the seller’ or otherwise indicates adoption of the transaction, for example, treating the goods as if they were his own. In Kirkham v Attenborough (1897) the buyer pledged (pawned) the goods: this indicated adoption of the transaction, since it was inconsistent with the rights of the owner; or 2 the buyer retains the goods beyond the time fixed for their return, or, if no time was fixed, retains them for an unreasonable time.

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Poole v Smiths Car Sales (Balham) Ltd (1962) Poole left his car with Smiths, who were dealers, so that they could find him a buyer. No time limit was fixed, but three months later the car had not been sold and Poole’s many requests for the return of the car had been ignored. Held: Smiths must pay for the goods as title had passed under rule 4 because of the lengthy time lapse.

Transfer of property in unascertained goods Under s 18, rule 5, ownership of unascertained goods is transferred when: 1 the goods are in a deliverable condition; and 2 either the seller or buyer with the consent of the other does something which unconditionally appropriates the goods to the contract. Such unconditional appropriation can arise in many different ways dependent on other terms in the contract, but it must consist of behaviour which is clearly an irrevocable step in performance of the contract. In Hendy Lennox v Graham Puttick (1984) it was held that in a contract to supply generators, appropriation took place once the sellers had assembled the goods and the buyers received invoices and delivery notes indicating the serial numbers.

Federspiel v Twigg (1957) Bicycles were packed up and labelled, and shipping arrangements made by the seller, as stipulated by the contract. The buyer had paid for the goods, but prior to shipping them the seller went bankrupt. The buyer claimed that he had acquired title to the goods because of the seller’s actions. Held: at the point when the seller went bankrupt, the goods had not been appropriated. The seller might yet have changed his mind prior to handing the goods over to the shipper. He could have sent a different set of bicycles which still conformed to the order. The unfortunate buyer consequently had to join the queue with all the other creditors.

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However, if the buyer is to arrange transport the goods are usually treated as appropriated once set aside and packed up and labelled or otherwise identified.

Reservation of title Remember that the statutory rules for transfer of ownership, explained above, apply only if the parties indicate no contrary intention in the contract. The contract may include a reservation of title clause to protect the seller against loss in the event of nonpayment. Where such a clause is effective, the buyer obtains possession and use of the goods, but will not obtain ownership unless or until he or she pays. This has important consequences: 1 the seller can recover the goods from the buyer if the buyer fails to make payment; 2 should the buyer die or become bankrupt before payment, any goods subject to a reservation clause can be recovered by the seller, since they do not form part of the buyer’s assets. Reservation clauses can be divided into two kinds: 1 Simple reservation of title. The seller simply stipulates that property in the goods will not pass until the buyer has paid for the goods. A reservation of title clause may protect all debts owed by the buyer to the seller, not just the debt for the goods to which it directly relates. In Armour and Carron Ltd v Thyssen (1990) a reservation of title clause stating that the buyer would obtain title to goods supplied by the seller once money owing under this and other contracts with the seller had been paid was held to be valid. This meant that the seller could recover steel supplied to the buyer from the receivers when the buyer company went into liquidation. A simple reservation of title clause is effective only if the relevant goods are in the buyer’s possession, readily identifiable and likely to remain so. It gives no protection if the goods are sold on, or mixed with the buyer’s other property so that the goods are no longer identifiable. It could, therefore, be useful to the seller of a large piece of machinery bought for use in the buyer’s pie factory. It would not protect a seller of a consignment of flour which the buyer stored in a silo, mixed with supplies from other sources and which is used for making pastry in the pie factory. In Borden v Scottish Timber Products Ltd (1981, CA) resin supplied by the sellers was used by the buyers in the manufacture of chipboard. It was held that a reservation clause did not protect the seller once the goods had lost their identity by ceasing to be a separate commodity. 2 Extended reservation of title clauses. These are often called Romalpa clauses. It may be in the interests of the seller to allow a buyer to sell on, or to use the goods in its manufacturing processes, since this may promote the necessary cashflow to enable payment to be made. A suitably worded clause can require a buyer to store the seller’s goods separately to prevent their getting mixed with similar goods. It may also permit the seller to trace the value of any of the money still owed to the seller to the proceeds of sale of goods in which the seller’s goods became mixed in the manufacturing process.

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Aluminium Industrie Vaasen v Romalpa Aluminium Ltd (1976) The sellers supplied large quantities of aluminium to the buyers. The contract required that until the sellers were paid: 1 the consignment must be stored separately until used; 2 the sellers became owners of goods manufactured by the buyer and containing the sellers’ aluminium; consequently the buyers must separately store these goods and account to the sellers for the proceeds of any sales; 3 proceeds of the sales were to be banked separately from the rest of the buyers’ income and handed over on request.

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The buyers went into receivership.

Sale of goods

Held: the reservation of title provision entitled the sellers not only to recover the £50 000 worth of unused foil still in the buyers’ store, but also to trace the remainder of the price still owed to the £35 000 proceeds of sale of the goods in which the sellers’ goods had been combined. The buyers were bailees (holders of the goods on the owner’s behalf) until payment was made. Under equitable rules, they effectively were in a position of trustee to the sellers and had to account for the proceeds resulting from the use of the goods in their possession.

The Romalpa decision was controversial insofar as it appeared to make it possible for sellers to enforce rights equivalent to a charge (mortgage) over manufactured products containing their goods, or over the proceeds of sale of such goods. Charges on the property of a limited company are enforceable against other creditors only if registered under s 874 of the Companies Act 2006, at the Companies Registry. Registration is required to publicise the existence of a charge to protect the rights of other potential and existing creditors. It is also intended to prevent creditors with an unregistered charge from jumping the queue awaiting payment if funds run out. The judge who first tried the Romalpa case asserted that no registrable charge was created here. When the case reached the higher courts the issue was not discussed. The Romalpa decision has never been overruled, but in successive cases the courts have interpreted it very tightly. By nice distinctions of fact they have generally avoided giving the seller the protection as regards rights to goods manufactured by the buyer which include the seller’s goods, or the proceeds of sale of such goods. Consequently, unless a clause comes within the same terms as those approved in the Romalpa case, it will be treated as merely creating a charge which will not be enforceable unless registered. Today a Romalpa clause will be likely to be upheld only if both the following conditions are satisfied: 1 it must specifically state that the buyer is to become the bailee of the goods: this puts the buyer in a similar position to a trustee and requires it to take care of the bailor’s (seller’s) property and account for the profits of sale; 2 the goods must be of a type that remain identifiable after the manufacturing process so that they may be recovered.

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Re Peachdart (1983) A sale of leather contract stated that the seller’s title should vest in goods made from leather supplied by the seller, and that proceeds of sale of the handbags manufactured from it were traceable. Held: the seller’s title was not protected once the buyer used the seller’s goods: this intention was not apparent from the language of the parties. Exclusive ownership rights were lost in relation to each piece of leather as soon as work began on it.

Transfer of title by non-owner Sometimes a seller has no right to transfer ownership of the goods to the buyer. The goods may, for example, have been stolen, either by the seller or by somebody from whom the seller acquired them, innocently or otherwise. The general rule is nemo dat quod non habet, which roughly translated means ‘you cannot give what you have not got’: a seller who does not own the goods, or who sells them without the owner’s authority, cannot transfer ownership to the buyer. Some exceptions have been developed to protect a third party in good faith without actual or constructive knowledge of the true owner’s rights. A bona fide buyer may acquire good title in the following circumstances.

Estoppel If the true owner allows the buyer to believe that the seller is the owner of the goods or has the true owner’s permission to sell, the true owner cannot later deny that this is so (s 21).

Pickard v Sears (1837) Machinery belonging to Pickard was in the possession of a third party. It was consequently seized by Sears, who was executing a court judgment. During the next three months Pickard made no attempt to tell S of his claims, although he had contact with him on other matters. Held: Sears had legal title. Since Pickard had failed to assert his rights over the goods for so long he could not deny Z’s apparent ownership.

Factors Act 1889: sale by a factor A factor is a mercantile agent (see Chapter 10). A buyer from a factor acquires good title if the buyer can prove that:

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1 the factor had possession of the goods with the owner’s permission; and 2 the sale was within the factor’s normal course of business as a mercantile agent; and 3 the buyer bought the goods in good faith unaware of the factor’s lack of authority.

Sale under a voidable title

Sale by seller in possession of the goods or title documents A seller may not immediately relinquish possession of goods to the buyer once the contract has been made. An unscrupulous seller in such circumstances could then sell the goods again to a third party. Provided this buyer takes in good faith and without notice of the previous sale, he or she will gain good title to the goods (s 24).

Sale by buyer in possession of goods or title documents This covers the resale of goods by a buyer who has obtained possession of the goods or evidence of ownership of them, but has not acquired ownership rights. Such a buyer is effectively placed in the same position as a factor. Provided that the second buyer acts in good faith, he or she will acquire ownership of the goods (s 25).

Newtons of Wembley Ltd v Williams (1964, CA) The claimants agreed to sell a car to X, with ownership to pass when X’s cheque cleared. X was given possession of the car but the cheque bounced. The claimants took steps to avoid the contract by notifying the police and thus destroyed X’s voidable title. X then sold the car to Y, who in turn sold it on to the defendant who bought in good faith. Held: although X no longer had any title to the goods when he sold them, s 25 enabled the defendant to acquire good title to the car.

This section does not operate unless the original buyer obtained possession of the goods because he or she agreed to buy them from the original owner. In Shaw v Commissioner of Police (1987) a party who had acquired possession of a car by telling the owner that 245

12 Sale of goods

If the owner of the goods agreed to sell them as a result of a misrepresentation by a rogue buyer, a voidable title is transferred (s 23). This means that the rogue acquires ownership, but this may be lost if the owner takes steps to avoid the contract before the rogue passes the goods on. As it is usually impossible to find the rogue to tell him or her that the deal is off, notification to the police has been held to be sufficient (Car & Universal Finance v Caldwell (1964)). Unfortunately, even if the true owner succeeds in avoiding the contract in time, the party who bought the goods from the rogue buyer in good faith is likely to be saved by s 25 (see below).

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he had found a potential buyer for it was not a ‘buyer’ within the meaning of s 25. Therefore, he could not pass good title to the sub-buyer.

Purchase of a motor vehicle currently the subject of a hire-purchase contract This is covered by the Hire Purchase Act 1964, s 27. It protects a private purchaser who acts in good faith, not car dealers. It is very common for somebody who is purchasing a car on hire-purchase to sell it on before finishing paying for it. As the hirer has the registration documents it is very difficult for a private purchaser to know that the hirer/seller is acting illegally. Trade buyers have access to a register to check the car’s provenance, so they are not protected by these provisions. In Shogun Finance Ltd v Hudson (2004) (facts above at pages 141–2) the House of Lords held that s 27 only protects the innocent buyer when the hirer is the debtor of the finance company. The rogue who had sold the car on to Hudson was not the debtor since he had misrepresented his identity to the company. The contract had been formed with the person he represented himself to be and whose signature he had forged on the contract. That person was not liable because it was not his agreement because of the forgery.

The passage of risk Until risk passes, the buyer may refuse to take delivery of goods which are damaged in transit. Once risk has passed to the buyer, the seller is relieved of liability for loss of or damage to the goods, unless caused by the seller’s negligence. Unless there is evidence of a contrary intention, risk passes when ownership is transferred. In practice, it is very common for the parties to agree that the buyer will acquire risk before ownership (s 20). In such circumstances it is essential that buyers acquire appropriate insurance, since their own policies will generally cover only the goods which they own. If the goods are damaged in transit by a third party, the buyer who is not covered properly stands to suffer considerable loss; even if the goods are lost or damaged beyond repair, the buyer still owes the seller the price, and would not be able to recover any losses by an action in negligence against a third party. The Sale and Supply of Goods to Consumers Regulations 2002, reg 4(2) amended s 20. Where the sale is to a consumer the goods remain at the seller’s risk until delivery. Even if risk and ownership pass at the same time, a buyer who has not yet taken delivery of the goods may need extra insurance; an existing policy may cover only goods which are actually on the buyer’s premises, or at least in the buyer’s possession.

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Performance of the contract The duties of the seller To deliver the goods

1 The place of delivery. This is the seller’s place of business, or the seller’s home if he or she does not have business premises (s 29(2)). If the contract is for specific goods, which to the knowledge of the parties are at a different location, that will be the place of delivery. 2 The time of delivery. If no time is fixed and the contract requires the seller to send the goods to the buyer, this must be carried out within a reasonable time and at a reasonable hour (s 29(3)). What is reasonable is determined according to the circumstances of the contract. An unreasonable time would entitle the buyer to refuse to accept the goods. Tender of delivery at a reasonable time is equivalent to actual delivery. If the goods are delivered at a reasonable time and the buyer actively or passively fails to accept them, the buyer is in breach. The seller, by tendering performance, is freed from any legal obligation to make further attempts to deliver. Refusal by the buyer to accept the goods does not generally entitle the seller to repudiate the contract. In practice the issue is generally resolved by the parties agreeing a fresh delivery time.

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12 Sale of goods

‘Delivery’ in its statutory meaning (‘the voluntary transfer of possession from one person to another’ (s 61)) does not necessarily involve actual physical transfer of the goods from seller to buyer; it includes ‘constructive’ delivery. Actual delivery takes place in most consumer contracts, but in many commercial contracts constructive delivery occurs. Sometimes actual delivery is redundant as the buyer already has possession of the goods: for example, when a party with possession of goods under a hire-purchase contract exercises its option to purchase. On other occasions it may be sufficient to notify the buyer that goods are ready for collection, or to give the buyer the means to take control of the goods, for example by giving the buyer the key to the warehouse in which the goods are stored. Goods in the possession of a third party are not delivered until the third party acknowledges that they are being held on the buyer’s behalf (s 29(4)). This will require notice by the seller. The buyer may not ever take physical delivery of the goods, which will continue to be stored by the third party until sold to someone else, but the notice from the seller enables the buyer to dispose of the goods. Delivery also takes place when the goods are handed over to a carrier, whether or not the carrier is the buyer’s agent (s 32). This does not apply to a contract with a consumer buyer under reg 4(3) of the Sale and Supply of Goods to Consumers Regulations 2002. The risk remains with the seller until delivery to the consumer takes place. Once delivery has taken place, all risks pass to the buyer: the seller has no further contractual duties regarding the safety of the goods. The arrangements for delivery may be found in the contract, but failing this the rules specified in s 29 apply:

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Time of performance may be ‘of the essence’ of the contract. It is common for a contract to state a time for performance. Failure to deliver by that time is a breach of contract entitling a party to claim damages if they have suffered actionable loss. Late delivery does not necessarily entitle the buyer to reject the goods, however. This is possible only if the issue of time is a condition of the contract or, as it is sometimes described, ‘of its essence’. Time will be of the essence of the contract if: (a) its importance is expressly stressed under the terms of the contract; or (b) its importance is impliedly indicated by the terms of the contract and/or circumstances surrounding it which are known to the seller (a contract requiring delivery of a wedding cake to where the reception is taking place would indicate pretty clearly that the time of delivery is crucial, without the buyer spelling out that it is required that day); or (c) the contract originally required delivery within a reasonable time but the seller failed to fulfil this requirement so that a new delivery date was agreed. The new delivery date is ‘of the essence’.

To supply goods which comply with the terms of the contract The buyer may be entitled to reject delivery if the goods do not meet the specifications laid down in the contract, or fail to comply with the implied conditions under ss 12, 13, 14 and 15 (see the previous chapter).

The duties of the buyer To accept delivery of the goods Under s 27, the buyer has a duty to accept delivery of the goods. The buyer must do this at the specified time, if time is of the essence; otherwise it must be done within a reasonable time. Failure to accept delivery is a breach of contract which makes the buyer liable for any reasonable costs incurred by the seller as a result: for example, transport and storage expenses. Under s 35, acceptance is deemed to occur when the buyer: 1 tells the seller that he or she accepts delivery; or 2 fails to notify rejection within a reasonable time; or 3 does something with the goods which is ‘inconsistent with the rights of the seller’. This would include selling the goods to a third party. The buyer is not generally legally obliged to accept anything less than complete performance of the contract. The rules are as follows: 1 Variation in quantity of goods supplied (s 30). If a specified amount is required by the contract and more or less delivered, the buyer is not generally bound to accept. If they choose to do so, the buyer must pay pro rata, i.e. proportionately. In a non-consumer sale the buyer is not allowed to reject the whole consignment if the shortfall or excess ‘is so slight that it would be unreasonable for him to do so’ (s 30A). It is up to

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the seller to prove that rejection is unreasonable. Where only approximate amounts have been ordered (‘about 20 tonnes’), variations within a reasonable margin must be accepted. 2 Delivery by instalments. The buyer need not accept delivery by instalments unless this has been agreed in the terms of the contract (s 31). If the buyer rejects an instalment or the seller makes a defective delivery of one, it is a question of fact in each case whether this gives the innocent party the right to repudiate the contract. The innocent buyer need not return rejected goods. Where the buyer rejects the goods because of a breach by the seller, the buyer has no obligation to return the goods (s 36). The seller must make arrangements for collection.

The buyer’s duty to pay for the goods is concurrent with the seller’s duty to deliver. The buyer is not entitled to take possession of the goods until payment has been made, unless the parties have made alternative arrangements. Sometimes the parties may agree that payment is to precede delivery. It is also common for goods to be supplied on credit.

Remedies for breach of the sale of goods contract The buyer’s remedies These differ according to the importance of the term(s) which have been breached by the seller.

The right to reject the goods and refuse payment This is repudiation of the contract and is not possible unless the seller has breached a condition of the contract by, for example, failing to supply goods of satisfactory quality. If the seller sues the buyer for refusing to accept and pay for the goods, the buyer may raise the seller’s breach as a defence and counterclaim for any losses. If the buyer discovers that part of a consignment of goods delivered by the seller does not comply with the terms of the contract, the buyer has the right to accept those goods which meet the contract standards and to reject the rest (s 35A). The right to reject goods is limited. It is lost as soon as the buyer is deemed to have accepted the goods (s 35). The courts have often held that acceptance has resulted from the buyer using the goods for anything more than a very short time and/or retaining and continuing to use the goods after having complained about them, or agreeing to them being repaired.

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To pay for the goods

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Bernstein v Pamson (1987) After three weeks and with only 140 miles on the clock, the engine of the claimant’s brand new Nissan seized up on the motorway, due to sealant coagulating in the cooling system. Held: the engine was clearly not of appropriate quality and the claimant was entitled to damages. However, he had lost his right to reject the car since a reasonable time had elapsed since taking delivery. The judge held that a reasonable time meant long enough to give the car a reasonable road test, not necessarily long enough to discover latent defects. It would be unfair to allow the buyer a protracted time to reject as this would unreasonably prevent the sellers from closing their books on the transaction.

Since all cases are judged on their particular facts, apparently conflicting decisions may occur: in Rogers v Parish (1987) it was held that a top of the market Range Rover could be rejected after seven months, with a 5000 mileage, since it had been a martyr to endless mechanical problems from the moment of delivery, and had spent much of its life in the garage while many unsuccessful repairs were attempted. The buyer must have a reasonable time to examine the goods. When deciding whether the buyer has accepted the goods, the court must consider whether the buyer had a reasonable opportunity to examine the goods after delivery (s 35(5)). This amendment was introduced in 1994, largely to protect the rights of consumers, but, as the courts have always taken this into account, it is uncertain whether it is likely to make much difference. A buyer who is sold defective goods may agree to have them repaired instead of rejecting them. If this is treated as acceptance, the buyer loses the right to reject the goods and recover the price. The reality is that many consumers do not initially realise that they have the right to reject defective goods, so that they agree to the seller’s apparently kind offer to repair the goods. At best this causes inconvenience to the buyer, who is temporarily deprived of the use of the goods: sometimes a whole saga of delay and incompetence starts to unfold. At this point the buyer may find out that he or she need not have agreed to the repair in the first place and seek to reject the goods. To safeguard the buyer in such situations a 1994 amendment to the SGA 1979 states that a buyer is not to be assumed to have accepted the goods merely by agreeing to their being repaired (s 35(6)). This may increase the opportunities for a buyer to reject the goods.

Real Life Horace bought a washing machine from Floggit and Run Ltd, his local department store. He used the machine about six times in the next three weeks, but the machine then ceased to function. Horace could at this point have rejected the machine, as the fault has happened soon enough to point to a latent defect as opposed to wear and tear. However, Floggit and Run said an engineer would be with him next day to repair the machine, so he agreed to this. The engineer came as promised, corrected the defect and the machine completed six more loads successfully before the

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spin mechanism malfunctioned leaving Horace with a load of very wet washing. The engineer was summoned and claimed there was nothing wrong and suggested that Horace had either overfilled the machine, or that the load had become unbalanced. Horace tried again with a small load and again the machine refused to spin. Horace would be best advised to give up at this point and promptly tell Floggit to take away the machine and give him back his money. He would be fully entitled to do this. The machine is clearly not of satisfactory quality, nor fit for its purpose. The fact that he agreed to repairs does not in these circumstances amount to acceptance of the goods when rejection is made within a reasonable time.

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Jones v Gallagher and Gallagher (2005, CA) The Joneses sought to reject a fitted kitchen when the work was complete. Their initial and principal complaint was that the colour was wrong but some time later they raised other concerns and then permitted some attempts at rectification by the Gallaghers before eventually seeking to reject the work totally. They argued that they were still entitled to reject under s 35(6)because, while a period of complaint was ongoing, the right to reject could not be lost. Held: the right to reject had been lost as several weeks had elapsed before the Joneses had sought to exercise it. The colour issue which was the main complaint would have been noticeable at the point the kitchen was unpacked and they had delayed raising this and the other issues and then waited even longer before seeking to reject the goods.

The House of Lords recently held (J & H Ritchie Ltd v Lloyd Ltd (2007): see ‘In the news’) that when goods are returned to a buyer for inspection with a view to repair this constitutes a separate agreement from the contract of sale itself. It puts the seller under an implied duty to inform the buyer of the nature of the defect so that the seller can then decide whether or not to repudiate the sale of goods contract.

In the news J & H Ritchie Ltd v Lloyd Ltd (2007, HL) The claimant farming contractor bought a seed drill and harrow from the defendant. As soon as it was used the claimant noticed that it vibrated very loudly and he operated it only for a short time before reporting the matter to the defendant. The defendant agreed to remove the equipment for inspection, with a view to possibly repairing it. In due course it was returned, having been repaired

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to what the defendant described as ‘factory gate specification’ but without any explanation about what had caused the defect. When pressed the defendant refused to explain what the problem had been, but the claimant found out informally, from a mechanic, that bearings had been missing. The claimant then rejected the goods because of concerns that this fault might have caused damage to other parts of the equipment and compromised the manufacturer’s guarantee. Held: the claimant was entitled to reject the goods. It was implied in the agreement to repair that the defendant would inform the claimant about the cause of the problem and that the claimant would retain his right to reject until he had the necessary information to decide whether he wanted to keep the goods or not.

Worth thinking about? The House of Lords’ analysis of the repair agreement worked well in J & H Ritchie v Lloyd Ltd (see ‘In the news’) since the defendant seller was also the manufacturer. However, is it applicable to the normal run of cases where the seller is a retail business distinct from the manufacturer? Suggested solutions can be found in Appendix 2.

Rights of rejection are less comprehensive in a non-consumer sale (s 15A). If there is a breach of condition under ss 13–15, a consumer buyer may reject the goods prior to acceptance, however trivial the damage. A buyer who is not a consumer (not buying for personal use) is not entitled to reject the goods if the breach is so trivial that it would be unreasonable to allow the buyer to reject.

The right to request specific performance If the seller refuses to deliver the goods and this amounts to a breach of condition because time is of the esence, specific performance (explained fully in Chapter 9) may exceptionally be available to the buyer if the goods are sufficiently unique.

The right to damages A breach of condition entitles the buyer to claim damages, as well repudiating the contract. Damages are the only remedy for breach of warranty. How far damages are recoverable is partly governed by the rules relating to remoteness and quantum explained in Chapter 9, but the 1979 Act also regulates the process: 1 Damages for non-delivery (s 51). If there is a market for the goods, the buyer may recover the difference (if any) between the price agreed with the seller and the current market price; if the price has increased between formation of the contract and its breach, damages will be payable. The buyer is also able to recover any losses ‘directly and naturally resulting in the ordinary course of events’ from the failure to deliver. 252

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2 Damages when goods have been accepted (s 53). If the seller has breached a condition, but the buyer has by acceptance of the goods lost the right to reject, the breach will be treated as one of warranty and damages will be recoverable for all actionable loss.

Lee v York Coach & Marine Ltd (1977) Ms Lee bought a secondhand car from the defendants in March. She later discovered that the brakes were in such a dangerous condition that had she tried to stop in an emergency they would have failed. She had repairs done which cost £100. In September she gave notice to the sellers of her wish to reject the car.

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Note that because of recent amendment, the SGA 1979, s 35(6) says that agreeing to, or even asking for, repairs does not necessarily indicate acceptance. This might be helpful to a buyer in the same position as Ms Lee. However, an attempt to reject a secondhand car six months after sale would still probably be regarded as being too late. The Sale and Supply of Goods to Consumers Regulations 2002, reg 4(5) amended the SGA 1979, s 48 and gave additional rights to the consumer buyer. The SGA 1979, s 48B gives the consumer buyer the right to demand repair or replacement of goods which do not conform to the contract at the time of delivery. Alternatively, the buyer (s 48C) has the right to ask for a reduction of the purchase price or rescission of the contract. If the buyer requires repair or replacement the seller bears all the necessary costs and must fulfil his obligation within a reasonable time. However, the seller is not bound to repair or replace goods where this is impossible or disproportionate in comparison to a price reduction or rescission. Disproportionality is determined by reference to the contract value of the goods, the significance of the drop in value caused by the defect and whether an alternative remedy would significantly inconvenience the buyer. If the buyer’s request is found to be disproportionate, price reduction or rescission should be granted (s 48B).

The seller’s remedies The seller has similar rights to the buyer and may thus repudiate the contract for breach of condition by the buyer. The seller is also entitled to damages if the buyer fails to pay for the goods (s 49), or refuses to take delivery of them (s 50). If the seller has not been paid it has additional rights which may be exercised against the goods themselves. The seller is able to use the goods as security for the money owed from the buyer (s 39). The Act gives the seller the following rights: 1 a right of lien (to retain goods still in the seller’s possession); 2 a right to stop the goods in transit to the buyer; 3 a right of resale. 253

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Held: the car had been supplied to her in a state which was a breach of condition under s 14 of the SGA 1979. However, since she had failed to notify her wish to reject within a reasonable time, she was entitled only to damages for breach of warranty.

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The right of lien If the seller has retained possession of the goods, the seller may be able to hold on to them until the buyer pays the price in full, even if title has passed to the buyer (s 41). The right exists if: 1 the goods have not yet been paid for and there are no arrangements for credit; or 2 the goods were supplied on credit which has now expired; or 3 the buyer becomes insolvent, i.e. is unable to pay its debts in the ordinary course of business, or as they come due (s 61). Under s 43, the right of lien is lost if: 1 the price is paid; or 2 the seller loses possession of the goods to a third party for delivery to the buyer and does not reserve the right to dispose of them; or 3 the seller waives the right, i.e. agrees not to exercise it.

The right to stop the goods in transit This right under ss 44 and 45 can be exercised only if the buyer becomes insolvent. It may be exercised even though the buyer has title. Transit begins when the goods are in the hands of a carrier and ends when the buyer or their agent takes delivery. There is no right to stop the goods if the carrier is the agent of the buyer. The right will be lost if the buyer or its agent intercepts the goods and obtains possession before the goods reach their destination. The unpaid seller exercises the right by taking physical control of the goods, or by notice to the carrier or other custodian of the goods.

The right of resale Under s 48, this right may be exercised if the buyer has failed to pay and: 1 the goods are perishable; or 2 the seller has notified the buyer of their intention to resell if payment is not made and the buyer fails to pay within a reasonable time. On resale the new buyer acquires ownership of the goods. If the seller makes a loss on resale he or she may sue the buyer for damages to cover this. If the seller makes a profit, he or she can keep it.

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Chapter summary Title to goods to buyer passes: (a) once the goods are ascertained; and (b) at the time specified by the parties; or (c) under the rules in SGA 1979, s 18 if no time is indicated. Title may be reserved Simple reservation/Romalpa clause.

Sale by a seller who possesses the goods or title documents. Sale of a vehicle which is currently the subject of a hire-purchase agreement. Performance of the contract Seller: delivery of goods complying with the contract.

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Buyer: acceptance and payment.

Exceptions to nemo dat rule: Sale by a factor. Sale by a seller with a voidable title.

Entitled to reject defective goods within a reasonable time. Remedies Seller: damages/rescission/lien/stoppage in transit/resale. Buyer: rescission/damages.

Key terms Appropriation of goods: allocation of goods to the buyer’s specifications by the seller. Bailee: person to whom owner has transferred possession of goods and responsibility for their care. Bailor: person transferring goods to bailee. Deliverable state: all necessary preliminary steps have been taken by the seller to make the goods ready to be delivered to the buyer. Delivery: voluntary transfer of the goods by the seller. Lien: the right of one party to hold on to goods of another party until that party has discharged a debt. Nemo dat quod non habet: good title can only be passed by a party who has good title. Property in the goods: ownership of/title to goods. Reservation of title: the owner retains ownership although the goods have left his or her possession. Risk: liability for loss or damage. Romalpa clause: reservation of title requirement which permits the buyer to use/dispose of the goods, subject to the owner’s rights to trace sale proceeds.

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Nemo dat quod non habet: Good title only passes from/with the authority of the actual title holder.

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Title: ownership rights/property in the goods. Unconditional appropriation: irrevocable step in performance by the seller in designating goods to the buyer. Unconditional sale: title passes immediately.

Quiz 12 1

When, under the SGA 1979, does title to the following goods pass? (a) A watch purchased by Boland, but retained by the shop for engraving. (b) An order to a coal merchant for five tonnes of smoke-free coal.

2

What is a Romalpa clause?

3

When may a third party, without title to goods, transfer a good title?

4

Burnham orders a consignment of 200 Easter eggs from Pemberton, a confectionery wholesaler. Pemberton delivers them to Carshalton Carriers, whose lorry is hijacked by Sherwood, and Burnham never receives them. What is the legal position?

5

What is the significance of making time of the essence of the contract?

6

When is a buyer deemed to accept goods under s 35 of the SGA 1979?

7

When does a buyer have the right to reject goods?

8

What rights may be exercised by Ashdown in the following circumstances? (a) Honor has failed to perform her contractual promise to pay for a consignment of strawberries which are still in Ashdown’s possession. (b) Ashdown dispatched a cargo of carrots to Selly and then heard that Selly had gone bankrupt. Answer to all quizzes can be found in Appendix 2.

Take a closer look Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions. Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.)

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Newtons of Wembley Ltd v Williams [1964] 3 All ER 532, CA Re Peachdart [1983] 3 All ER 204 J & H Ritchie Ltd v Lloyd Ltd [2007] 1 WLR 670, HL Rogers v Parish [1987] QB 933

Web activity

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www.tradingstadards.gov.uk Then click ‘for consumers’ and then ‘advice leaflets’, then ‘Buying goods – Your Rights for England, Wales and Northern Ireland’ for an overview of when you are entitled to reject goods.

Assignment 11 Is it true to say that the law gives more protection to the seller than to the buyer where transfer of risk and title are concerned?

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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Please go to:

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PA R T 3

The Law of Tort

Photo: Digital Vision

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chapter 13

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I n t ro d u c t i o n In previous chapters contractual rights and remedies have been explained, but it is important to remember that these rights are not sufficient to protect all consumers. The law of contract protects only the buyer of the defective goods. Other people harmed by the goods will not generally be able to sue in contract because of the lack of privity of contract between themselves and the seller. Even a buyer may not be adequately protected, should the seller have gone out of business. A tort is a civil wrong independent of contract. The law of tort imposes duties at civil law in respect of a wide range of behaviour relevant to business activity. This area of the law has a particular importance for consumers and those doing business with them. Both the buying and non-buying consumer may be protected by the law of tort. This chapter is concerned with situations where parties suffer loss or damage due to defective products, and explains their rights in negligence and under the Consumer Protection Act 1987 (CPA 1987).

L e a r n i n g O b j e c t i ve s After studying this topic you should be able to:

Appreciate the relationship of the law of contract to tort liability for defective products

Understand the scope of duty of care in negligence relating to defective products

Grasp the difference between consequential and pure economic loss

Envisage the circumstances where liability in negligence and/or the CPA 1987 may arise.

Photo: Richard Klune/Corbis

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Negligence liability The tort of negligence gives rights to persons who have suffered damage to themselves or to their property, against a party who has failed to take reasonable care for those persons’ safety. Negligence is the commonest tort claim and is relevant to the whole gamut of accidental injury situations: for example, road accidents, illness and injuries caused by workplace conditions and harm arising through medical treatment. It also plays an important part in product liability: a person who suffers damage because of defects in a product, caused by the carelessness of the manufacturer or other party responsible for the state of the goods, may have a right to sue in negligence. To be successful in a claim of negligence the claimant must prove that: 1 the defendant owed them a duty of care; and 2 failed to perform that duty; and 3 as a result, the claimant suffered damage.

The duty of care The claimant must be able to show that he or she is someone who, in the circumstances, the defendant should have had in mind when embarking on the course of conduct which led to the alleged damage. This concept was established by the House of Lords in the following key case.

Donoghue v Stevenson (1932, HL) Mrs Donoghue and a friend stopped for refreshment at a café one hot afternoon. The friend purchased from the proprietor some ginger beer manufactured by the defendant. This was supplied in stone bottles which were opened at the table. Having happily consumed a glassful, Mrs Donoghue tipped the bottle to make sure nothing was left; to her horror what appeared to be the decomposing remains of a snail slithered into her glass. She consequently became ill with gastro-enteritis and sued Stevenson (the manufacturer) in negligence. Held (by a majority): the manufacturer did owe Mrs Donoghue a duty of care. As she was the user of its product, she was somebody who reasonably foreseeably would be affected by the way the manufacturer processed its product.

This case established a general principle of product liability in negligence. Under the ‘neighbour principle’, manufacturers of goods owe a duty of care to the ‘ultimate consumer’ of the product. Mrs Donoghue is the perfect example of an ultimate consumer – the actual user of the defective goods who is harmed by the defects, but who is not necessarily the buyer. If the House of Lords had not found that Mrs Donoghue had a right to sue in negligence, she would have had no right to take any legal action; she could not have sued the café proprietor since she had no contract with him. Her friend could have sued him in contract, but would have obtained damages only for the loss she herself suffered, namely the cost of the ginger beer. 262

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It is not just a manufacturer who owes a duty of care. Anybody who services goods before sale, or a supplier with responsibility for testing or checking goods, may be liable. ‘Consumer’ in this context has a very wide meaning, which extends beyond mere users of the goods or service. A consumer may be defined as someone reasonably likely to be affected by the goods in question. They will be owed a duty, since the supplier should have taken their needs into account.

Barnett v Packer (1940)

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A shop assistant laying out chocolates for display was injured by a wire protruding from one of them.

Even a bystander with no relationship to a party to the original transaction may come within the neighbour principle.

Stennett v Hancock (1939) The claimant, a pedestrian, suffered a leg injury when he was hit by a wheel which came off a passing lorry. Held: the garage which had recently negligently fitted the wheel owed a duty to the claimant, since it was reasonably foreseeable that any road user in the vicinity of the lorry could be harmed if a wheel became detached.

The product includes the packaging and instructions. The goods may be perfectly safe but become dangerous because not appropriately packaged, or because they do not carry correct instructions or a warning (e.g. medicines, weed-killer).

The limits of the duty of care

Marc Rich & Co. AG v Bishop Rock Marine (1995, HL) The House of Lords held that, when deciding whether a duty of care exists in any negligence action, the court must take into account whether the following criteria are satisfied: 1 reasonable foreseeability; 2 proximity; 3 public interest taking into account fairness, justice and reasonableness.

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Held: the manufacturer owed a duty of care to the shop assistant, as well as to people who ate the goods, as anybody handling the chocolates could have suffered injury from this foreign body.

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These factors are interlinked and interdependent. 1 Reasonable foreseeability. No duty of care will exist unless it is reasonably foreseeable that the particular claimant was vulnerable to the risk created by the defendant. For example, in Stennett v Hancock (above) it was reasonably foreseeable that, if the lorry wheel was not securely fitted, an accident endangering any pedestrian in the vicinity might result. 2 Proximity. There must be a close enough relationship of proximity between the defendant’s acts and the claimant at the time of the wrong complained of. As Lord Atkin said in Donoghue v Stevenson, the claimant must be ‘closely and directly affected’ by the defendant’s actions, as were the claimants in Barnett v Packer and Stennet v Hancock above. In the following circumstances such proximity is lacking. (a) The goods are no longer under the defendant’s control. The defendant ceases to have control if, prior to use, the goods have been tampered with or examined by a third party or claimant, in such a way as would probably cause or reveal a defect. Remember that in Donoghue v Stevenson the ginger beer was supplied to Mrs Donoghue in an opaque bottle which was opened in Mrs Donoghue’s presence. There was no possibility that its unwanted inhabitant could have got there through the intervention of a third party. The bottle arrived at the table in the same state as when it left the manufacturer. The stone bottle prevented the hazard from being evident until its contents were removed. (b) Too much time has elapsed since the product left the defendant. Whether the goods have been used or not, it would be unfair to place the manufacturer under a duty for an indefinite time.

Evans v Triplex Glass (1936) Mr Evans bought a new Vauxhall car fitted by the manufacturer with a windscreen made of toughened safety glass manufactured by Triplex. One year later he and his family were injured during a car journey when the windscreen shattered. Held: Triplex did not owe Evans a duty of care because:

any weakness in the glass might have been caused by Vauxhall when fitting the windscreen; a defect might have been detectable on inspection by Vauxhall prior to fitting; too much time had elapsed between the product leaving their control and the accident – the glass could have been weakened in use.

(c) The claimant has failed to take reasonable precautions prior to or when using the product. A claimant must be able to show that the product has been used appropriately, in accordance with instructions. 3 Public interest. This criterion covers a wide range of circumstances involving what may be described as policy or public interest issues. A duty of care will not be acknowl264

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edged unless it is fair, just and reasonable and not damaging to the interests of the public at large, however beneficial it might be to the individual claimant. The court may refuse to develop the scope of negligence to provide a right of action already covered by an existing area of the law, or to develop the law so as to discourage people from taking reasonable precautions, such as insurance, to protect their own interests. A duty may be developed because it will actively promote the public interest. In Donoghue v Stevenson, public health considerations made it desirable to impose a duty, as well as the fact that Mrs Donoghue had no other legal rights to pursue. It was fair to put the loss on the manufacturer who stood to profit in general from his product.

13 The courts have not usually regarded it as just and reasonable to impose a duty of care where the defect results in pure economic loss. Such loss, which is derived from the goods being defective rather than dangerous, merely causes the claimant to be out of pocket. The courts treat such losses as contractual only as they relate only to the quality of the goods rather than any actively dangerous fault, which causes damage. However, this limitation is not helpful to a party who did not buy the goods from the defendant in the first place.

Real Life Horace was given an electric blanket for Christmas by his Aunt Betty, who bought it from Flash Electricals plc. The blanket was manufactured by Cosiwarm Ltd. Due to a production defect, it set fire to his bedroom on Christmas night with resulting damage to carpets and furniture. Horace was made ill due to smoke inhalation. He is entitled to claim damages from Cosiwarm plc which made the blanket for: 1 the pain and suffering caused by the smoke inhalation; 2 any loss of earnings while he recuperated and the cost of replacing furnishings and decorating his bedroom. These are the knock-on costs of the damage caused by the defendant’s negligence and are described as consequential economic loss. Horace would not be entitled to recover the cost of replacing the defective electric blanket, which is categorised as pure economic loss; the defect does not of itself give rise to liability of the manufacturer in negligence. It is the physical damage to person or other property which imposes the duty. The lack of quality in the goods does not in itself give rise to negligence liability.

This difference between pure and consequential economic loss is also illustrated by the following case.

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Pure economic loss rarely gives rise to a duty of care

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Muirhead v Industrial Tank Specialities Ltd (1986) The claimant, who ran a lobster farm, was supplied with oxygen pumps manufactured by the defendant through a contract with a third party. They proved to be unsuitable for use with the English electricity system and kept cutting out. The claimant’s lobsters died and he was unable to restock for a substantial period of time while he attempted to work out what was wrong. Held: the claimant was entitled to recover the consequential cost of restocking the lobsters and for the loss of profits on those that died. He was not entitled to recover for profits lost during the time that lobster production was suspended, or the cost of replacing the pumps, since these were pure economic losses only.

Exceptionally, the claimant may be able to claim for pure economic loss if it can be shown that the claimant obtained the goods after having personally and directly consulted the manufacturers and placed reliance on their expertise. This creates a high degree of proximity between the parties, which is deemed to make it fair, just and reasonable to impose the duty.

Junior Books v Veitchi (1982, HL) Junior Books made a contract for the construction of a warehouse. They told the building contractor that they wanted flooring to be supplied by the defendant, who was consequently a nominated sub-contractor. The flooring was so defective that the warehouse was unusable until the floor was replaced causing considerable expense. Junior books had no claim in contract as, by nominating Veitchi, Junior books had relieved the building contractor of responsibility for the appointment, and no contract had been formed between Junior Books and Veitchi. Consequently Junior books claimed in negligence. Held: the claimant’s reliance on the defendant’s expertise was sufficient to bring the parties into close proximity, and so a duty of care existed for the pure economic loss.

Veitchi was not applicable in the Muirhead case as Muirhead had not nominated the manufacturer to his supplier. The court usually takes the view that a contract between the claimant and supplier provides the appropriate route to compensation. The supplier should have been able to negotiate terms to give himself or herself adequate protection, or, if this is not workable, to insure against possible pure economic losses, such as business interruption.

The claimant must prove breach of duty The claimant must prove that by objective standards the defendant failed to take reasonable care, i.e. did not provide a reasonable level of protection against reasonably foreseeable accidents. This includes taking into account the particular needs of a target 266

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group and giving adequate warning or instructions about the use of the product. For example, a soft toy manufacturer must consider that baby and toddler users of its teddy bears may indeed literally try to consume them. Thus it must ensure that non-toxic materials are used and that the bears’ eyes and noses are very firmly attached. In the next chapter we will examine breach of duty in more detail and with regard to negligent service delivery.

The claimant must prove consequential damage

The Consumer Protection Act 1987 (Part I) The Consumer Protection Act 1987 (CPA 1987), which was enacted to implement the EC Product Liability Directive (85/374/EC), has introduced a measure of strict liability for defective products into English law.

The difference between fault and strict liability Most torts, including negligence, are based on fault liability. The claimant has to prove not only that the defendant’s behaviour broke the law and caused damage, but also that the defendant either intended to cause harm to the claimant, or was blameworthy in overlooking the risk to the claimant. Strict liability is exceptional in tort. Where it exists the claimant is relieved of the need to prove any intent or carelessness on the part of the defendant; the claimant merely has to prove the causal link between the defendant’s tortious behaviour and the damage suffered. This may increase the claimant’s chances of a successful claim, as proof of failure to take care is often problematic. Cases involving injuries caused by the side-effects of drugs like Thalidomide raised public perception of the problems caused by fault liability and encouraged recommendations for reform from the Pearson Commission of 1978, as well as from judges and pressure groups. Successive governments ignored these recommendations, and change came only after intervention by the EC prompted the enactment of the CPA 1987.

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The claimant must prove that it was the defendant’s breach of duty which actually caused the damage suffered. In the story of Horace and the electric blanket outlined earlier, Horace would not be successful, despite proof of a defect in the blanket making it a fire risk, if there was evidence that the fire was actually caused by defective wiring in Horace’s house. Defendants are not necessarily liable for all the consequences of their behaviour: some may be deemed too remote from their original act. In negligence a defendant is generally liable for all reasonably foreseeable damage, but not for highly improbable or fluke results. These issues are explored in greater depth in the next chapter.

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The main provisions of Part I of the Consumer Protection Act 1987 The potential claimant: s 5 Any person hurt or suffering damage to his or her private (not business) property may claim under the Act.

Methods of supply: s 46 The goods may have been supplied by way of sale, barter, hire, prize or gift. The supplier must have been acting in the course of business.

Potential defendants: s 2 Section 2(1) provides that ‘where any damage is caused wholly or partly by a defect in a product’, the following persons shall be liable: 1 The producer. The producer includes the manufacturer and persons responsible for winning or abstracting a product, for example mineral water or electricity. 2 Own brand seller. Where goods are marketed under an ‘own brand’ label (like many supermarket goods) the business whose name appears on the label is treated as a producer. 3 The importer. The party who initially imported the product into the EU may be liable (the importer). (This is not necessarily the party responsible for the goods entering the UK.) 4 The supplier. Suppliers are liable only if they fail, on request from the injured party, to identify the manufacturer, producer or importer.

The meaning of ‘product’: s 1 ‘Product’ includes packaging and instructions and potentially covers a huge variety of manufactured and other goods and utilities. 1 Manufactured products. This includes components of another product. 2 ‘Substances won or abstracted’. This includes things like electricity and water. 3 Things which owe their ‘essential characteristics’ to an ‘industrial or other process’. This includes agricultural products.

A and others v National Blood Authority (2001) Held: blood and blood products supplied by the defendant were ‘products’ within the meaning of s 1 and had been subject to an industrial process.

It is unclear whether the Act covers intellectual property, such as books and computer programs. It would be possible for information transmitted in this form to cause harm through its defects. A book on fungi might incorrectly describe a species as edible, with 268

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disastrous consequences. There is medical evidence which suggests that some computer games may trigger fits and migraine. Unless and until such matters are conclusively determined by the courts this will remain an uncertain area.

Defective means dangerous: s 3 The product is not defective unless it is unsafe: there is no liability unless it actually causes damage to the consumer or the consumer’s other property. The standard of safety under the Act is that which people ‘generally are entitled to expect’. The following factors are relevant in deciding whether this standard has been met:

The claimant must prove that the defendant was responsible for the defect. This may be problematic if as in Piper v JRI Manufacturing Ltd (2006) the product was handled by a third party who could have caused the defect, enabling the defendant to argue that on the balance of probability the third party caused the defect.

In the news Piper v JRI (Manufacturing) Ltd (2006) Mr Piper had a total hip replacement using a prosthesis made by JRI. Not long after it had been implanted it sheared in two and had to be removed and replaced, causing him increased loss of mobility, as well as the additional pain and suffering of undergoing more surgery. He claimed that the prosthesis was defective under the CPA 1987. JRI argued that they were protected by s 4 as the defect was not present at the point the goods were released from the factory. Held: Mr Piper’s claim must fail as he was not able to prove that the defect occurred during the production process. Any defects arising during manufacture which might have weakened the prosthesis would most probably have been picked up by the scanning process used by the defendant to check the goods.

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1 The packaging and any warnings or instructions. A medicine may be perfectly safe in and of itself, but rendered dangerous because it lacks clear instructions or a warning that it is unsuitable for people with certain medical conditions. 2 The normal uses of the product. The needs of the relevant class of consumer must be taken into account in deciding whether the manufacturer has rendered the product safe. Toys marketed for use by small children require different safety standards, in relation to things like sharp edges, non-toxic materials and the size of removable parts, than goods for the entertainment of adults. If the consumer is harmed by use of the product for purposes which are not normal, liability does not arise. By indicating the purpose of a product and the age group for which it is intended, the manufacturer may limit the ‘normal use’ of the product. 3 The time when the product was issued. This is relevant to issues like shelf life, or situations where the product met appropriate standards of safety when issued but current research now indicates that those standards were not high enough.

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Worth thinking about? Who else might Mr Piper consider claiming from? Which tort would his claim be based on? What problems might he have in proving the case? (Suggested solutions can be found in Appendix 2.)

Actionable damage: s 5 This covers death, personal injuries and damage to property (including land) which the claimant is not using for business purposes. A claim for property damage must be for at least £275. Since pure economic loss is not recoverable, the cost of replacing or repairing the defective item cannot be claimed. The same principles apply here as in negligence.

Causation and liability: s 2 The claimant must prove that the defect was the cause of the damage claimed. Liability is strict: the claimant does not have to prove that the defendant was careless, merely that the product comes within the statutory meaning of defective.

Defences Under s 4 of the Act, the defendant will have a defence if able to show the following: 1 The goods comply with EC or UK safety standards and the defect is attributable to compliance with those standards. 2 The goods became defective after they were supplied. The defendant is liable only if the defect is present when the goods are put in circulation. If it arises later due to use or abuse by the consumer or a third party, the defendant is not liable. 3 The ‘state of the art/developments risk’ defence. This is a special defence under the Act which potentially undermines the strict liability element. The defendant will not be liable if it can be shown that when the product was released the defendant had done all that was required to fulfil safety standards in accordance with current research and technological expertise, and in consequence the defect was not discoverable. This defence is meant to be a safeguard for manufacturers of new products. It is argued that without it manufacturers fearful of litigation might restrict important new product development of great potential benefit to the public. 4 The defendant did not at any time supply the product to another in the course of business. Contributory negligence and consent are also relevant. These are examined at the end of Chapter 15.

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Area of law

Contract

Tort

Tort

Sale of Goods Act 1979 (SGA 1979) Supply of Goods and Services Act 1982 (SGA 1982)

Negligence

Consumer Protection Act 1987

Who can sue?

Buyer only

Injured party (ultimate consumer)

Injured party

Who can be sued?

Seller

Producer of product Manufacturer

Supplier – if duty to inspect

Own-brand labeller

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Importer Supplier

What must be proved?

Goods – breach of SGA 1979, ss 13, 14, 15

(i) Duty of care

Goods and services – breach of (ii) Breach of duty CPA 1987, ss 4, 5 Goods – like SGA 1979

(ii) Product defective and unsafe (ii) Damage suffered as a result

(iii) Consequent damage

SGSA 1982 Services – lack of reasonable care and skill, reasonable timeliness reasonable charging Damage compensated

Liability

Any loss or damage to buyer as long as not too remote, including purchase price

Any loss or damage to Death/personal ijuries injured party as long as Damage to land, goods not too remote; excluding (over £275) purchase price and other pure economic loss

Goods – strict

Fault

Strict

Services – fault

Civil only

Criminal liability also possible under CPA 1987, Part II

Civil only

Figure 13.1 Liability for defective products

Time limits Under the Limitation Act 1980, s 11A, claimants must take action within three years of the date when they first became aware of the damage, the defect, and the identity of the defendant. There is a final cut-off date of ten years from the date on which the product was supplied to the claimant and no action can be started after that time.

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Manufacturer of goods Servicer of goods

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Real Life Horace was injured and suffered damage to his property when an electric blanket, manufactured by Cosiwarm and which was a present from his Aunt Betty, caught fire on its first use. As well as a claim in negligence, Horace also has a claim under the CPA 1987, as his losses certainly exceed the £275 minimum. Cosiwarm the manufacturer is liable as producer under the CPA 1987 if the blanket is proven to be defective. Even if Cosiwarm is not clearly identifiable as producer of the blanket, it may still be best to claim under the CPA, as this may give Horace more flexibility in his choice of defendant. Flash Electricals, from which Aunt Betty bought the blanket, would be the ‘marker’, if the blanket was marketed as Flash’s own brand. If there is no label saying who the producer is, Flash may still be personally liable as ‘supplier’ unless it identifies the producer. Even if Flash merely imported the blanket, it could still be sued as ‘importer’ if it obtained the goods directly from any country outside the EU. As long as he can prove that the electric blanket was defective and actually caused the fire, he will be successful and will not have to prove failure to take reasonable care as the CPA 1987 imposes strict liability.

The impact of the Consumer Protection Act 1987 As cases emerged some commentators perceived that the way in which the law was being interpreted seemed to provide no more protection for claimants than an action in negligence. This was a concern since the Product Liability Directive had indicated that its purpose was to enable claimants to avoid the need to prove fault by the defendant, thus overcoming one of the main obstacles to a successful claim. The Act (s 1) stated that it was intended to comply with the Directive.

European Commission v UK (1997, ECJ) The Commission claimed that the UK was failing in its obligations to implement the purpose of the Directive with respect to the concept of a defective product and the scope of the state of the art defence. Held: it was essential that the Act be construed in accordance with the purpose of the Directive and that the Directive must prevail in the event of conflict.

Two subsequent judgments since this case clearly reflect this approach.

Abouzaid v Mothercare (UK) Ltd (2000, CA) The claimant, who was 12 years old, was blinded in one eye while attempting to attach the defendant’s product (a Cosytoes sleeping bag) to his little brother’s push chair. An elastic fastening strap sprang from his hand and the attached buckle struck his eye.

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Held: the product was defective under s 3, since the reasonable expectations of the public that the product was safe to use were not satisfied, given the vulnerability of the eye and potential seriousness of such injuries. There was a risk attached to use of the product but no warning was given to the user to avoid the risk. The fact that no injuries had previously been reported, and that serious damage to the face were unlikely, indicated that the defendants were not negligent. However, this was irrelevant to a claim under the Act where only proof that the product was defective was needed to establish liability.

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A and others v National Blood Authority (2001) The claimants contracted Hepatitis C after being given transfusions of contaminated blood products supplied by the defendant. Held: the product was defective under the Act. The claimants did not have to prove fault or negligence, merely that the product did not meet the reasonable expectations of the public to be safe for any foreseeable use. A reasonable person would expect that blood used for transfusion would not be infected. Both the Act and the Directive required the court to take into account ‘all the circumstances attendant upon the reasonable person’s expectations of safety’. These did not include the questions of whether the defendant could have avoided the danger, nor whether this would have been impracticable, costly or difficult. The state of the art defence should be narrowly interpreted in order to avoid defeating the purpose of the Directive. It only protects the defendant against unknown risks in the context of the most advanced available knowledge which should have been accessible to them.

These cases provide a more level playing field for the consumer, the party which the Directive was aiming to assist. It can also be seen as a sensible loss distribution system since the losses of the claimant are made the responsibility of the manufacturer which sought to make a profit from its product. The manufacturer is not unreasonably burdened as the losses are insurable and that cost is passed on to the consumers.

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In the next case the judge constantly referred to the Directive for assistance in interpreting the meaning of defective product and the scope of the state of the art defence.

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Chapter summary A person harmed by a defective product may claim in: (a) breach of contract against the seller (provided claimant purchased the goods); or (b) tort (negligence/CPA 1987, Part 1). Negligence Defendant: the manufacturer. Claimant must prove: duty (owed by manufacturer to ultimate consumer of the goods), breach (failure to take reasonable care), resulting damage. Liability: based on fault: proof of failure to take reasonable care.

Compensation covers personal injury and all consequential economic loss. Generally pure economic loss cannot be recovered. The CPA Claimant: any person harmed by the product. Defendant: producer/‘own brand’ provider/ supplier/importer. Liability: strict. Claimant must prove that the product is dangerous (does not conform to reasonable public expectation of safety) and caused the relevant damage. Claims are limited to those over £275. Pure economic loss is never recoverable.

Key terms Consequential economic loss: financial loss resulting from injury to the claimant and/or damage to some property other than the defective product. Duty of care: a person undertaking an activity or course of behaviour owes a duty not to harm any person reasonably expected to be caused loss/damage as a result. Fault liability: most tort actions require the claimant to prove that the defendant was at fault, i.e. acted intentionally, carelessly or without reasonable foresight. Neighbour principle: formulated in Donoghue v Stevenson by Lord Atkin indicating that the defendant only owes a duty of care to persons with sufficient proximity to him or her. Proximity: a sufficiently close relationship must exist between claimant and defendant at the time the dangerous behaviour occurred for a duty of care to exist. Public interest: benefit of people in general. Influential on the court’s decision to permit/refute a duty of care Pure economic loss: loss of money alone, not arising from personal injury to the claimant or damage to other property. Reasonable foreseeability: limits the scope of duty of care as this is owed only when it is reasonable to anticipate damage to the claimant. Strict liability: exceptionally (as in claims under the CPA 1987) the claimant can succeed merely on proof that the tortious behaviour occurred and that damage resulted.

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Ultimate consumer: any person directly or indirectly harmed by a defective product or service. CPA 1987 terms Defective: goods dangerous physically to person/property. Importer: first party to import the product into an EU country from a non-EU country. Producer: manufacturer/processor. Product: covers a wide variety of goods, including agricultural produce, utilities like water and gas, and even blood.

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1

What must a claimant in an action for negligence prove?

2

In an action for negligence, what factors are important to proof of duty of care?

3

What circumstances may bring a duty of care for defective goods to an end?

4

Basil buys a pork pie from Tarragon Stores. The pie was manufactured by Marjoram Foods. Basil shares the pie with Rosemary and they both become ill. What are the civil law rights of Basil and Rosemary?

5

What are the main differences between liability for negligence and liability under the Consumer Protection Act 1987? Answers to all quizzes can be found in Appendix 2.

Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions. Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) Donoghue v Stevenson [1932] AC 32, HL Junior Books v Veitchi [1983] 2 All ER 301, HL A v National Blood Authority [2001] 3 All ER 289

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Quiz 13

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Web activity Please go to: http://en.wikipedia.org/wiki/Donoghue_v._Stevenson Scroll down to find links to a full law report, an interesting article (Mrs Donoghue’s Journey) giving some background information to the case, with photographs, and even a music video inspired by the case from YouTube.

Assignment 12 Florence visits a supermarket with her daughter Daisy, aged eight. A promotion for Funny Mug face paints is taking place and children are being offered a free make-over. Florence lets Daisy take part. Florence buys some frozen puff pastry and a bag of mixed salad leaves that bears a notice saying ‘Wash thoroughly before consumption’. Then she visits the deli counter to buy some ham for Edwina, her elderly next-door neighbour. When she gets home an hour later she immediately delivers the ham to Edwina and puts the puff pastry in her freezer in accordance with the instructions on the packet. She uses the leaves to make a salad for tea for herself and her husband, Gordon. That evening Florence and her husband, Gordon, become ill from bacteria in the salad. Next day Daisy develops an allergic rash, which her doctor says is caused by the face paints. Later in the week Edwina contracts salmonella poisoning which is traced to the ham. A month later Florence retrieves the puff pastry from the freezer and defrosts it. When she rolls it out she discovers that it smells strongly of petrol and is therefore unusable. Discuss the remedies available to Daisy, Edwina, Florence and Gordon.

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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chapter 14

Tort liability for defective services

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I n t ro d u c t i o n As indicated in the previous chapter, under Donoghue v Stevenson principles, any third party reasonably likely to be affected by the workmanship of a service provider is clearly owed a duty of care in negligence if he or she suffers personal injury or damage to property. A central heating engineer will, therefore, owe a duty to people in a building who suffer carbonmonoxide poisoning from the system which the engineer negligently installed. Sometimes there may be a large pool of potential claimants. The garage which services your car owes a duty of care to carry out the work safely not only to you, but to your passengers as well as other road users and pedestrians in the vicinity of your vehicle when it is in use. However, the law is unwilling to make defendants vulnerable to every possible claim of damage resulting from their negligent behaviour. Liability in negligence is greatly restricted by the courts in some situations. The problem of recovering pure economic loss was mentioned in the preceding chapter. There are also a number of other problematic duty situations relating to negligent statements, shock-induced injuries and damage caused by third parties. These may be relevant to the delivery of services and are explained below. Proof of duty alone does not guarantee a successful claim. In a negligence action the claimant must also prove that the defendant breached the duty by failing to take reasonable care and that damage which is not too remote resulted to the claimant.

L e a r n i n g O b j e c t i ve s After studying this chapter you should be able to:

Recognise the relationship from which a duty of care for pure economic loss may arise

Appreciate the scope of nervous shock liability

Describe when a duty exists for omissions and third party acts

Understand when a public authority may be liable in negligence

Explain the circumstances when a breach of duty of care may occur

Distinguish between causation in fact and in law.

Photo: TRIP/Art Directors and TRIP Photo Library

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Problematic duty situations In claims for damage outside the traditional scope of negligence, the criteria relevant to existence of duty (reasonable foreseeability, proximity, justice and reason) may be stringently applied. In order to limit the scope of duty to make it just and reasonable, the court may take a very restricted view of what is reasonably foreseeable and require proof of a very close relationship of proximity.

Pure economic loss Negligence liability does not usually arise from the poor quality of a service, but from the physical damage to people and property caused by it. Any purely financial loss arising from defective performance is not generally recoverable, as indicated by the decisions in Spartan Steel Alloys v Martin (1972, CA) and Murphy v Brentwood Council (1990, HL) (below).

Spartan Steel Alloys v Martin Ltd (1972, CA) Early one morning the negligent operation of a power shovel outside the claimant’s steelworks resulted in a power cut which put its furnace out of action for the rest of that day. The metal, which had been in the furnace when the power was cut off, was spoilt and no further consignments could be processed that day. Held: the claimant was entitled to damages for the cost of the spoilt metal and for the profit which would normally have been made on its sale in good condition. However, the claim for the lost profits on the melts which could not be processed that day must be rejected, as it concerned pure economic loss and did not result from any damage to the claimant’s property.

Murphy v Brentwood Council (1990, HL) The claimant’s newly built house subsided when the foundations turned out to be defective. As a result he had to sell the house for £35 000 less than its proper market value. He claimed that the local authority had been negligent in its checks on the foundations. The House of Lords held: the house was defective, but no personal injuries had been caused to Mr Murphy and none of his property had been damaged. Therefore, the local authority did not owe a duty of care to the claimant, since his only loss was purely economic: only the value of the house was affected. There was insufficient proximity between the parties, since it was not reasonably foreseeable to the council that Mr Murphy would place reliance on its checks. It also was not just and reasonable to burden local taxpayers with homeowners’ financial losses in such circumstances.

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In White v Jones (1995, HL) (below) the claimants were successful as the House of Lords acknowledged that there was a very close relationship between them and the defendant.

White v Jones (1995, HL) An elderly man, after a quarrel with his two daughters, cut them out of his will. Three months later he forgave them and informed his solicitor that he wished to make a new will under which the daughters were each to be given a legacy of £9000. Two months after giving his instructions he died, before the solicitor completed the necessary work. Due to this negligent delay, the daughters did not receive their inheritance. They successfully sued the solicitor.

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Note the different but equally valid criteria applied by the House of Lords for determining proximity in these cases:

Murphy v Brentwood Council: reasonable reliance by the claimant; White v Jones: voluntary assumption of responsibility by the defendant.

In some cases both factors may be present (see, for example, Hedley Byrne v Heller below). The White v Jones approach is more realistic, where the defendant is asked by a third party to do something which affects the well-being of a claimant, who is unaware of the request and so cannot realistically be said to be placing reliance on the defendant.

In the news West Bromwich Albion Football Club Ltd v El-Safty (2007) Michael Appleton damaged his knee during a training session with the claimant club. His contract required him to be treated by one of the medical advisers employed by the club’s insurance scheme. The defendant was a service provider to the insurers and his fees in respect of the treatment were settled by that company. The defendant negligently recommended reconstructive surgery and as a result Appleton became unable to play professional football. Had the appropriate conservative treatment been carried out, he would have been match fit within four months. As a result, the club claimed that they had lost millions for the loss of Appleton’s services, including the expense of finding a replacement and covering the costs of his lost salary. Held: the defendant did not owe a duty of care to the claimant for these losses. No special relationship existed between the claimant and defendant as the defendant had not assumed responsibility to the claimant for this type of loss. Also it was not fair, just and equitable to impose a duty in these circumstances.

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Held: the solicitor was brought into a special relationship of close proximity with the sisters. By agreeing to draft the will, he was deemed voluntarily to have accepted the responsibility for ensuring the creation of a valid will. It was reasonably foreseeable that any potential beneficiary would suffer pure economic loss if the will was invalid.

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Negligent statements In principle, there is no difference between liability arising from negligent statements and from negligent acts. A party may suffer damage by reliance on incorrect advice just as he or she may be injured by other negligent conduct (see T v Surrey County Council, below). In practice, the duty is generally limited because a negligent statement is likely to have more far-reaching effects than a negligent act. One snail-infested bottle of ginger beer will poison only one or two people, but a negligent statement may affect thousands and its effects may be long-lasting. The courts are not willing to make the defendant liable to potential claims from a large and unidentifiable class of persons, for an indefinable period of time. In exceptional cases where a duty is deemed to exist between the parties, there is liability for all forms of damage including pure economic loss. The duty arises from the claimant’s close relationship to or reliance on the defendant. In Hedley Byrne (below) the relationship was described variously as a ‘special relationship’, or ‘quasi-fiduciary’ in character and ‘akin to contract’.

The criteria determining existence of a ‘special relationship’ This relationship which is essential to success in all pure economic loss claims in negligence must satisfy certain criteria.

Proximity The parties must have been brought sufficiently into a close relationship of proximity with each other. A high degree of trust will be involved. This relationship may arise in a number of ways: 1 The statement may be made directly to the claimant by the defendant.

Hedley Byrne v Heller (1963, HL) An advertising agency was given a reference from a client’s bank which incorrectly represented the client’s creditworthiness. Trusting this, the agency mounted a campaign for the defendant, but was not paid when the defendant firm went into liquidation. Held: there could be a duty not to make a careless statement which causes economic loss, provided a special relationship of close proximity ‘akin to contract’ existed between the parties. The bank’s disclaimer prevented such a relationship existing between the parties (see below, page 283).

2 The statement may be made to a third party who passes it on to the claimant.

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Smith v Eric S. Bush (1989, HL) The defendant surveyors’ valuation report prepared for a building society was shown with their knowledge to the claimant buyer. In reliance on this Ms Smith bought the property. Held : the defendant owed a duty of care to the claimant since she could reasonably be expected to rely on the advice. (For more detail see page 113 above.)

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T v Surrey County Council (1994) T was injured by the actions of a childminder negligently recommended to his mother by the defendant council. Held: the council owed a duty of care to T, as, by advising his mother, the council had been brought into close relationship to T, who would be affected by the quality of the advice acted upon by his mother. (See also below, at page 285.)

Reasonable reliance and foreseeability These are in effect two sides of the same coin. It must have been reasonable for the claimant to rely on the statement and thus reasonably foreseeable to the defendant that reliance would be placed. The House of Lords has indicated criteria helpful to establishing when reliance can reasonably be placed (Hedley Byrne v Heller) (1963, HL)): 1 The defendant’s ability to give reliable advice. Specialist knowledge, professional qualifications or other expertise are all relevant. 2 The circumstances in which the advice was given. Specialist advice cannot reasonably be relied on when given off the cuff, or on a purely social occasion. Even if given in a business context, it may not be reasonable to rely on it if it is given without proper checks on relevant data. 3 Disclaimer or condition. If the defendant indicates expressly or impliedly that the advice should not be relied upon, this may make the claimant’s reliance unreasonable and, therefore, not reasonably foreseeable. In Hedley Byrne v Heller a disclaimer by the bank was a factor preventing imposition of a duty of care. The Unfair Contract Terms Act 1977 makes it impossible to exclude liability for negligence for death or personal injuries. Liability for negligence may be excluded for other damage or loss if reasonable. 283

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3 The statement may be made to a third party who relies upon it thus causing consequent loss to the claimant.

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(See above at page 111.) Even if no disclaimer is given, any doubt raised by the way the advice is worded – for example, statements like ‘as far as I know’, or ‘if performance reflects last year’, or ‘without checking my figures’, or ‘you might want a second opinion’, – may make it unreasonable for the claimant to rely upon the defendant. In Caparo v Dickman (1990) (facts below) the House of Lords tightened the Hedley Byrne rules to prevent a defendant from being potentially liable to a large and unascertainable group of people. This is an important safeguard where information is released into the public domain. No duty of care will arise unless the following conditions are satisfied: 1 when the advice was given the defendant must reasonably have anticipated what it would be used for; 2 the defendant must reasonably have known the destination of that advice – a specific (not necessarily named) individual, or a member of a clearly ascertainable group; 3 the defendant must reasonably have anticipated that the advice would be acted upon without the claimant seeking further clarification or independent advice.

It must be just and reasonable to impose a duty You may find some case decisions in this area conflicting. This is because the courts may interpret the concepts of proximity and foreseeability more strictly in some cases than others in order to prevent duty of care to develop in ways that are perceived not to be in the public interest. While glad to assist a vulnerable consumer like Ms Smith (see above, at page 283) without many financial resources, the courts do not wish to encourage a lack of responsibility in economically powerful parties with access to independent advice, particularly those pursuing a speculative deal with high stakes, as in Caparo v Dickman (1990) (see below). Similarly, if alternative legal remedies are available, a right of action in negligence may be seen to be redundant, even though the other remedies may not be applicable to the particular claimant. The following cases illustrate the operation of some of the Caparo criteria.

Caparo Industries plc v Dickman (1990, HL) The claimant company owned shares in Fidelity plc. The defendants were the accountancy firm which had audited the annual accounts. These negligently stated that Fidelity had profits of £1.3 million; it had actually made a loss of over £465 000. The claimant increased its shareholding and later made a successful takeover bid. It then discovered that its acquisition was much less valuable than it had been led to believe by the accounts. Held: no duty of care was owed to the claimant. The purpose for which the information was given was crucial here. The accounts were to enable shareholders to decide how to vote at the annual general meeting, not to give them personal investment advice.

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McNaughten (James) Paper Group Ltd v Hicks Anderson & Co. (1991, CA) No duty was owed by accountants to a company director for whom they prepared draft accounts for consideration prior to a takeover bid. Held: the defendant was not liable because it was not reasonably foreseeable that the claimant would rely on the draft accounts, particularly as he had access to expert advice to evaluate them.

14

Compare the two decisions above with the following:

The claimants’ takeover bid was made in reliance on a profit forecast issued to them by the defendant company. The defendant accountants and bank stated that this had been made in accordance with the company’s accounting procedures, after full and careful enquiry. Held: the defendants were liable. They had intended the claimants to rely on the information when making the bid, which they had done. The claimants’ reliance was reasonable since, although they had independent advice, much of the information was available only to the defendants and could not be independently verified.

See also Smith v Eric S. Bush (1989), which is described at page 113, above. Most of the reported cases on negligent statement concern pure economic loss; the next one concerns a personal injuries claim.

T v Surrey County Council (1994) T was a small baby. His mother consulted the council to check on the suitability of a registered childminder. The council failed to tell T’s mother that previously a small baby had been braindamaged while in the minder’s care and, although there was no conclusive evidence against her, it had been suggested that she should in future only look after children over two years old. T subsequently suffered severe brain damage when shaken violently by the childminder. Held: the council owed a duty of care to T since it had given advice directly relevant to his safety and thus created a relationship of sufficient proximity. The council should reasonably have foreseen that the advice, which came from one of their professional officers with special knowledge, would be relied upon. If incorrect, it would clearly jeopardise T’s safety.

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Morgan Crucible Co. plc v Hill Samuel Bank (1991, CA)

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Interesting and as yet unsolved questions of liability are raised by specialist information on financial and legal issues broadcast to the public on radio and TV programmes and published in some periodicals. There are also books which claim to help you to do your own conveyancing, or to make a will. Here the large class of potential claimants which exists might make the courts unwilling to entertain claims. On the other hand, such publications often encourage reliance on the given information by offering help and suggesting that this will be provided by experts. The more focused such information is (e.g. one-to-one on a radio phone-in), the greater the likelihood of a duty arising unless an appropriate and effective disclaimer is given.

Real Life Horace is an enthusiastic computer user and reads a lot of computer magazines. When he meets Florence at a party she is impressed by his apparent knowledge, and asks him if he will help her buy a computer for her new design business. Horace tells her that he knows where to find her a bargain and the following week takes her to the premises of Mouse Technology, where on his advice she buys a model which he assures her will do everything she needs. However, within a couple of weeks’ use it becomes evident that it is entirely unsuitable for the sort of programs that she needs to use and she has to buy a different machine which puts her £1500 out of pocket. Horace may unwittingly have made himself liable to Florence by taking her under his wing. Although he is not an expert in the relevant technology, he has held himself out as having that knowledge and a Hedley Byrne relationship has been held to exist in non-business relationships. In Chaudhry v Prabhakar (1988) amateur advice on buying a secondhand car gave rise to liability. However, unlike Ms Chaudhry, Florence was present when the computer was purchased and could have checked the advice with a shop assistant, so her reliance on Horace might well not be regarded as reasonable.

Nervous shock A duty of care readily exists where the claimant has suffered physical injury from the defendant’s careless behaviour. It may be harder to establish a duty of care when the claimant suffers illness induced by acute shock or distress caused by the defendant. Damages are not recoverable for the actual shock or distress; liability arises from the medically recognisable illness or condition triggered by it. Such illness could be physical, like a heart attack, but most recent claims concern psychiatric conditions like post-traumatic stress syndrome. In Page v Smith (see below) the House of Lords held that the rules determining duty of care for nervous shock are different according to whether the claimant is categorised as a primary or a secondary victim of the accident caused by the defendant. Primary victims were defined as those directly involved in the accident, who, as a result, have been physically hurt or reasonably put in fear for their own safety.

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Dulieu v White (1901) The defendant negligently failed to control his horse and cart, which demolished the wall of the pub, where the claimant was working as a barmaid. She managed to shelter from the shower of masonry and was not directly hurt. Later, however, she suffered a miscarriage from the shock. Held: the defendant was liable because it was reasonably foreseeable that the claimant would suffer shock from fear for her own physical safety in the dangerous situation created by the defendant’s negligence.

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Primary victims Since the defendant has caused a dangerous situation to arise, the duty is largely based on basic negligence principles. A duty of care arises because there is reasonable foreseeability of some physical or psychiatric injury to the claimant.

Page v Smith (1995, HL) The defendant’s negligent driving caused his car to collide with that of the claimant. Minor damage resulted to the vehicles but the claimant appeared unhurt. Shortly afterwards, however, he suffered a recurrence of ME (myalgic encephalomyelitis (then perceived as a psychiatric condition)) from which he had enjoyed a lengthy remission. Held: the defendant owed the same duty of care to the claimant as he would to any other fellow road user, since it was reasonably foreseeable that he might suffer personal injuries if the defendant drove negligently. It was not necessary for the claimant to prove that psychiatric damage might result. The distinction between physical and psychiatric injury was irrelevant in these circumstances.

Involuntary participants The claimant, an involuntary participant is made to feel responsible for the accident although it is the defendant’s conduct which is the real cause, may also be treated as a primary victim.

Dooley v Cammell Laird (1951) The claimant was operating a crane which had been negligently maintained by his employer. The crane cable snapped and he saw the heavy crate attached to it hurtle into the hold. His shock at the anticipated fate of his workmates (who miraculously escaped injury) induced an acute nervous breakdown.

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Secondary victims are not so closely involved since they merely witness the accident. Stricter rules are therefore necessary to limit the duty to them, as large numbers might claim and it would not be fair, just and reasonable to make the defendant responsible for them all.

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Held: the employer was liable since the claimant’s response was prompted by his feelings that he had helped to cause the accident, and fear for his colleagues was reasonably foreseeable.

Rescuers Until the House of Lords’ decision in White (below) rescuers were automatically deemed to be primary victims, provided they had a sufficient degree of involvement in the accident. The rationale of this principle was that it was in the public interest to encourage people to act humanely in an emergency.

Chadwick v British Rail (1967) The claimant became acutely clinically depressed after spending a gruelling night giving first aid and comfort to severely injured and dying victims within the compacted wreckage of a horrific train crash. Held: it was reasonably foreseeable that volunteers would render assistance and might suffer psychiatric injury as a result and, therefore, a duty of care was owed to the claimant.

The duty of care to rescuers was restricted by the House of Lords in White v Chief Constable of South Yorkshire, which held that a duty of care to rescuers exists only if the rescuer was actually in danger or reasonably believed that they were.

White v Chief Constable of South Yorkshire (1999, HL) At Hillsborough football stadium 95 people were killed and hundreds injured in the crush resulting from the failure of senior police officers adequately to control admission to the stadium. The claimants, who were junior police officers, claimed for post-traumatic stress syndrome resulting from the harrowing scenes in which they had been heavily involved for many hours as rescuers. Held: these claims must fail, since the claimants had not been exposed to or put in fear of danger and therefore no duty of care was owed to the claimants by their employers.

This decision can be justified on policy (public interest) grounds. The House of Lords was concerned to limit the increasing number of claims for compensation from members of the emergency services whose employment as a matter of course involves potential exposure to harrowing, though not necessarily dangerous, situations. The cost of settling such claims could, if not checked, undermine the provision of the services

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themselves and put an unreasonable burden on the taxpayer. However, someone like Mr Chadwick might not win his case today unless the court was prepared to acknowledge sufficient danger or reasonable fear.

Negligent statements and nervous shock

Secondary victims These merely witness the accident or, if involved, are not in danger or reasonable fear of it. The next case was the first secondary victim claim and laid down most of the basic principles governing such claims today.

Hambrook v Stokes (1925, CA) A mother saw the defendant’s driverless lorry careering down the hill in the direction of her two daughters who had just disappeared round the corner of the road. Although she did not see the accident, she heard the impact when the vehicle crashed through a wall after mounting the pavement close to her daughters. Miraculously the girls were unhurt, but their mother suffered a fatal heart attack due to the shock resulting from fear for her children’s safety. Held: the defendant was liable. A duty of care was owed to a person who suffered nervous shock from directly witnessing an accident caused by the defendant’s negligence, where such trauma was reasonably foreseeable in a person of reasonable fortitude. The shock might result from the claimant witnessing the build-up to the accident and/or the immediate aftermath, but without seeing the accident itself. The shock must be a product of what the claimant actually witnessed with their own senses, not what was reported to them by a third party.

In a later case the House of Lords further developed the law, stressing the need for proximity of the claimant both physically and temporally to the accident and imposed limits on the concept of immediate aftermath.

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Liability may arise from statements as well as acts. There is a duty of care to deliver bad news with sufficient sensitivity to prevent reasonably foreseeable psychiatric damage (AB v Tameside & Glossop Health Authority (1997)). Similarly, there is a duty to deliver news accurately. In Allin v City & Hackney Health Authority (1996), it was held that the defendant was liable for nervous shock suffered by the claimant when she received the sensitively delivered but inaccurate news that her baby was dead. Where negligent statements are involved duty may be based more on a Hedley Byrne relationship than the normal rules relating to nervous shock. Liability to primary victims may be costly for service providers. This is evidenced by the Kings Cross fire, where London Transport was liable for multiple successful claims, including firefighters. Other mass claims were brought by traumatised victims of the Zeebrugge ferry disaster and the sinking of The Marchioness pleasure boat.

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McLoughlin v O’Brian (1982, HL) The claimant suffered acute depression and personality change resulting from the shock of witnessing serious injuries caused to her husband and children by the defendant’s negligent driving. Held: her claim was successful. Although she was not present when the accident occurred, what she witnessed at the casualty department an hour afterwards was horrific enough to make her sufficiently proximate, and her response reasonably foreseeable.

In Alcock v Wright the House of Lords rationalised the criteria determining duty of care to secondary victims.

Alcock v Wright (1991, HL) The 16 claimants had loved ones who had perished in the horrific occurrences at the Hillsborough stadium. (See Web Activity on page 311.) None was successful because they did not fulfil the necessary criteria laid down by the House of Lords, which restrict the concepts of reasonable foreseeability and proximity applicable in such circumstances. Held: claimants must be able to prove the following: (a) They have suffered some medically recognised illness or condition as a result of a ‘sudden and immediate attack’ upon their senses. This rules out claimants who do not suffer a quick and sudden trauma, but whose illness is caused by a build-up of stress and fear. (b) It was reasonably foreseeable that they would react in this way: there must be a ‘close bond of love and affection’ between them and the accident victim. This is presumed only between spouses and parents and children; all other claimants must prove that the bond exists in the relevant circumstances. (Not all the Alcock claimants could satisfy this test.) (c) Their reaction was that of a reasonably brave person given the level of trauma that they witnessed. (d) They were sufficiently proximate to the accident. Proximity is measured both in terms of time and space. The claimant must usually be present at the scene when the accident occurs, although seeing the build-up to it and/or the immediate aftermath may be sufficient. The claimant must have witnessed the accident directly with his or her own senses and not have had the scene interpreted for him or her by a third party. (This ruled out some of the Alcock claimants, who had seen events unfold through a simultaneous TV broadcast, or who had identified a body at the mortuary eight hours after the accident.)

Worth thinking about? Why do you think the House of Lords in Alcock (above) insisted that secondary victims must witness the accident directly and ruled that TV transmitted pictures did not count? (Suggested solutions can be found in Appendix 2.)

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The Alcock criteria make a very useful checklist for you to refer to, particularly when answering problem questions on this topic. Their application is usefully illustrated by the next two cases.

Taylorson v Shieldness Products (1994, CA) The claimants were the parents of a 14-year-old boy who died three days after being crushed by a lorry driven by the defendant’s negligent employee. The parents, who did not witness the accident, only briefly glimpsed their son after initial treatment when he was transferred to a second hospital. They were not present while he was being treated. The father visited on the night of the accident but the mother did not see him until the next day. They both remained with him for the next two days while he was on a life support system. They claimed that they suffered clinical depression as a result of the experience.

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Held: no duty of care existed, as there was insufficient proximity of the parents in time and space to the accident. It was also probable that the damage to the claimants was more the result of grief than shock.

Palmer v Tees Health Authority (1999, CA) The claimant’s daughter was abducted and murdered by a psychiatric patient. The claimant suffered acute post-traumatic stress disorder and alleged that the defendant authority were negligent in failing to diagnose that the patient was a risk to children. She claimed that within 15 minutes of discovering that her daughter had disappeared she was told that she had been abducted and this produced an immediate shock to her nervous system. When the child’s body was discovered three days later the claimant was within the vicinity of the patient’s house but was not allowed to see her daughter’s body at that point. She claimed that the psychiatric illness was caused by her presence at the scene and the immediate aftermath of the abduction and the search for and discovery of the body, which she later identified. Held: her claim must fail on two counts: (a) she had not witnessed the abduction, nor the murder, nor the discovery of the body, nor was she involved in the immediate aftermath, so she was not sufficiently proximate; (b) what she had witnessed and experienced did not amount to a sudden and shocking event within the scope of Alcock. Her situation was similar to that of unsuccessful Hillsborough claimants who went through a period of acute anxiety before their worst fears were realised. Her imagination of what had happened was not the same as ‘the sudden appreciation by sight or sound of the horrifying event’.

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Walters v North Glamorgan NHS Trust (2002) Due to the negligence of the Health Trust the claimant’s son died of liver failure. During the 36 hours leading up to his death the claimant witnessed a number of traumatic events after the child had been admitted to the hospital, starting with her waking to find her son having a violent epileptic fit and vomiting blood all over his cot and ending when he died in her arms when life support was eventually terminated. She was given conflicting information about the likely outcome for her son. In effect, she was on an emotional roller coaster throughout: ‘her hopes were lifted and then dashed and finally destroyed’ (Ward LJ). As a result she suffered a pathological grief reaction. Held: these circumstances must be treated as one entire ‘horrifying’ event and therefore the Alcock criteria were satisfied and a duty of care was owed to her.

This is a complex and controversial area of the law of negligence. The rules often seem arbitrary and may sometimes produce apparently unjust results. In 1998 a Law Commission Report (No 249, Liability for Psychiatric Damage) was published which proposed statutory reform of the duty of care regarding secondary victims to replace the Alcock rule. The Report included the following recommendations: (a) The class of persons presumed to have a close bond of love and affection should be extended to include siblings and cohabitees of at least two years’ standing (including same-sex partners). (b) The claimant’s illness need not be caused by a sudden shock but might arise from a build-up of anxiety and stress over a period of time. (c) The claimant’s proximity to the accident or its aftermath should be irrelevant. (d) If physical injury were reasonably foreseeable there would be liability even if only psychiatric injury resulted. So far none of these proposals has been implemented by Parliament.

Omissions to act and liability for damage caused by third parties Omissions The law of tort is concerned with compensating acts by a defendant which have actively damaged the claimant, rather than with the defendant’s failure to act for their benefit. Consequently, it is rare for a duty of care to result from an omission to act. It is important here to distinguish between moral and legal duties as the two do not necessarily overlap. For example, you would not be liable in negligence or any other tort if you failed to stop a blind person, for whom you had no previous legal responsibility, from walking into a road in front of an oncoming bus. If, however, you did intervene, a duty of care would be created and you could be liable for resulting damage if your rescue operation was bungled.

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Acts of third parties The law does not generally impose a duty of care on one party for the wrongful acts of another. (However, an employer may be held vicariously liable for the negligence of its employees: see below at page 333.)

Smith v Littlewoods Organisation (1987, HL) Vandals started a fire on unoccupied premises belonging to the defendant. It spread to the claimant’s premises. The claimant alleged that the defendant had a duty to prevent this damage by making the premises secure against trespassers.

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The Littlewoods case is a good example of the court taking a restricted view of what is reasonably foreseeable. In cases involving property damage where the court expects a claimant to be insured, it is usually unsympathetic to claims for negligent omissions and third party damage. The aim is to encourage property owners to be prudent and to prevent insurance companies from fronting a successful action to recover their losses. Occupiers do not generally have a duty to secure their premises in order to safeguard neighbouring premises unless alerted by evidence that they represent a risk. If the defendant’s premises have previously been subject to trespass and vandalism, this would be more likely to make the court take the view that the damage to the claimant was reasonably foreseeable. A duty may arise in the following circumstances: 1 The defendant had a responsibility to control the third party’s behaviour because of a pre-existing relationship with the party.

Home Office v Dorset Yacht Co. Ltd (1970, HL) The Home Office was held liable when the claimant’s yacht was damaged by improperly supervised Borstal trainees who had escaped from a nearby work camp.

2 The defendant’s pre-existing relationship to the claimant makes the defendant responsible for preventing the damage.

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Held: the defendant was not liable as the vandals’ behaviour was not reasonably foreseeable.

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Stansbie v Troman (1948, CA) Stansbie was a decorator who was left in sole charge of Mrs Troman’s house. He left it unlocked when going out to buy wallpaper and was held liable for the loss arising from the burglary which took place in his absence.

Public authorities and statutory discretion Public service providers, such as local authorities, the fire brigade and the police, operate in the context of statutory duties and powers. A duty is mandatory but is often widely drafted, leaving a large element of discretion to the authority about how it is implemented. For example, a local authority must provide full-time education for children in its catchment area, but how it does so is left largely to its discretion. The authority decides, for example, whether single-sex education shall be an option and determines the selection methods, if any, for transfer to secondary schools. Such choices are made with regard to the perceived needs of the particular community and may be limited by budgetary concerns. The statutory duty exists to benefit the public at large through the provision of services relevant to local needs. The courts have traditionally been unwilling to permit a duty of care in negligence to be owed by a public authority to individual members of the public who claim to be harmed by the way the authority has used its statutory discretion in performing its public duties. There is particular reluctance where an omission to exercise the power is the alleged cause of the damage or where a third party is actually responsible for the harm. The fire brigades and ambulance services owe a limited duty.

Capital and Counties Bank plc v Hampshire Fire Brigade (1997, CA) Here the brigade fought a fire on the claimant’s premises, but left having turned off sprinklers in the roof area, which was still smouldering. Later it reignited and the building was destroyed. Held: a fire brigade was under no duty at civil law to attend a fire. Duty of care was to be limited to situations where acts of the fire brigade directly worsened the claimant’s problems. The defendant fire brigade was liable, as its intervention had increased the damage to the claimant.

Ambulance services owe a greater duty than other emergency services and must provide a timely service once a caller has been told that an ambulance will be dispatched.

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Kent v Griffiths and others (No 3) (2001, CA) The claimant had an acute asthma attack and suffered severe brain damage when delay caused by negligence by the ambulance service prevented her from receiving timely treatment. Held: provided an ambulance was available and a caller was told that it would be sent, it should attend within a reasonable time. The ambulance service was part of the health service. It was therefore appropriate to regard it as providing services of the same kind as those provided by hospital services rather than being equivalent to those of the fire brigade and police.

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Osman v Ferguson (1993, CA) A schoolmaster who became obsessed with a pupil harassed him and his family, carried out acts of vandalism against their property and tried to ram their car while it was being driven. The police were informed and interviewed the man but did not take steps to arrest him. He continued his campaign of harassment which culminated in his shooting both father and son, killing the former and injuring the latter. An action in negligence was taken against the police. Held: the action must be struck out. Arguably there was sufficient proximity between the police and the victims of the shooting to give rise to a special relationship. However, it was not fair, just and reasonable to impose a duty of care by the police to the victims of crime. It would not improve standards and could dangerously divert police resources from the general investigation and suppression of crime necessary to protect the public.

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The courts have, in the past, generally refused to allow claims to proceed in negligence against a local authority’s education and social services departments, on the grounds that this would fetter executive discretion in the use of resources, and interfere with social policy. In X v Bedfordshire County Council (1995) the House of Lords struck out two claims concerning allegedly negligent decisions by local authorities in failing to take children into care. It was held that no duty of care existed in such cases or social services departments would be unduly constrained. They might be inclined to act defensively and unnecessarily take children into care. Cases against the police also provide good examples of the courts’ approach. While the police authority will be liable in the same way as any other employer for negligent driving by its officers or failure to protect a person in custody from coming to harm, the court has refused to hear cases where the police have apparently been negligent in preventing crimes occurring. It was perceived that this would unduly restrict discretion in an area where much flexibility is needed and could lead to defensive behaviour by the police which would be prejudicial to the public.

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This case seemed to indicate that the police enjoyed complete immunity from litigation concerning policing discretion. However, the courts have felt compelled to take a less prescriptive approach since Osman v UK (1999), where the European Court of Human Rights held that giving the police immunity was in effect a breach of Article 6 of the ECHR (right to a fair trial). The House of Lords (Barrett v Enfield Borough Council (1999)) subsequently held that any claim where immunity is in question must be tried to determine whether a duty of care exists. Their Lordships also stated that the constraints imposed in such cases as X v Bedfordshire County Council no longer applied. This, of course, does not mean that a duty will necessarily be held to exist, but it gives the claimant the opportunity to have his or her own case considered, thus enabling his or her right to a fair trial.

Impact of the Human Rights Act 1998 Remember that, since 2000, an action under the Human Rights Act 1998 for breach of the Convention is now possible in cases against a public authority. This may well be more appropriate than an action in negligence and more likely to be successful, where the claim involves omission to act, failure to prevent damage by a third party or negligent exercise of a statutory discretion. In Z and A v UK (2002) the claimants (two of the child claimants involved in X v Bedfordshire County Council (1995)) successfully claimed that the council had breached its duty under Article 3 (the right not to be subjected to inhuman or degrading treatment) by failing to protect them from prolonged and serious ill-treatment and abuse. Article 8 (right to respect for family life) was breached in respect of another child who was wrongly taken into care. Her mother also succeeded with an Article 8 claim. Such claims can now be brought in the English courts, which must have regard to decisions of the European Court of Human Rights (see page 33, above).

Breach of duty It is up to the claimant to prove that the defendant failed to take reasonable care in performing the duty of care. What is reasonable is measured objectively against the standards of the so-called ‘reasonable man’ in the circumstances of the particular case. Certain criteria exist to guide the court.

The seriousness of the risk The greater the likelihood of an accident the more care the defendant may need to take. The court will need to be satisfied that the incidence of risk was reasonably reduced. It need not be completely removed for the standard to be met.

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Bolton v Stone (1951) The claimant was injured by a cricket ball hit from the cricket club grounds controlled by the defendant. The boundary fence was 17 feet high and the ball had travelled over 80 yards from the wicket. There was evidence to show that such a hit was a very rare occurrence. Held: the defendant was not liable as reasonable care had been taken to reduce the chances of such an occurrence, given the height of the fence and the distance from the wicket and the previous history of balls rarely escaping from the ground.

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Hilder v Associated Portland Cement (1961) Children were often known to play football on some land belonging to the defendant company which was close to a road and bordered by a wall less than three feet high. A motorcyclist was killed when a ball was kicked into the road. Held: the defendant was liable since it had not taken reasonable care to reduce the chances of a very likely accident. It had neither prevented the children playing on its land nor provided a boundary fence sufficient to prevent footballs escaping into the highway.

The extent of the potential harm The greater the extent of the likely damage the more the defendant is expected to do to reduce its risk.

Paris v Stepney Council (1951) The claimant was employed in a manual job by the defendant company. He had only one eye and was then blinded in his good eye in an accident at work. Held: the defendant had failed to act with reasonable care by failing to supply goggles to the claimant. It was irrelevant that the work he was doing would not necessitate use of goggles by a normally sighted person. The consequence of injury to his eyes was much more serious than to other employees.

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However, a similar accident occurring in different circumstances gave rise to liability for the defendant.

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The practicability of taking precautions: risk–benefit analysis The court when determining reasonable care seeks to impose a standard of care that gives reasonable protection to the claimant while not unduly burdening the defendant. This may be described as a risk–benefit analysis. A risk-free environment can never be fully guaranteed.

Withers v Perry Chain Ltd (1961) The claimant, who was employed in a factory where contact with grease was involved at every stage of the production process, became allergic to grease and developed a skin condition. Her employer moved her to the most grease-free job that fitted her capabilities but the allergy persisted. Held: the defendant company had done everything that it could reasonably be expected to do to prevent harm to the claimant and was therefore not in breach of its duty and Ms Withers’ claim must accordingly fail.

Latimer v A.E.C. (1953) A factory floor was slippery after a flash flood. The defendant spread sawdust over most of the walkways in the factory and issued warnings to employees. The claimant, who was injured when he slipped in an area which had not been sawdusted because it was less often used, argued that the building should have been closed until it had dried out. Held: the extent of the risk and likely injury did not justify this extreme response. The precautions taken were all that was practicable in the circumstances.

The defendant’s resources and the nature and size of the business may be relevant factors for the court to take into account. However, the greater the risk and danger the less relevant the cost factor to the defendant. This is an area of the common law where standards have been influenced by statutory developments in health and safety regulation (see Chapter 16 at page 352, below). This commonly requires prior risk assessment for certain activities. Evidence that this process was sufficiently comprehensive and resulted in relevant precautions is often sufficient to discharge the duty of care. Risk assessment is becoming accepted practice even where it is not statutorily required.

Skilful claimants If a claimant has a skill which should make him or her aware of an inherent danger, the defendant will not be expected to take steps to protect him or her from it.

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Roles v Nathan (1963) Two sweeps died when they were overcome by fumes while attempting to seal a hole in a flue while the boiler on the defendant’s premises was still alight. Held: the defendant was not negligent. The sweeps were experienced tradesmen and knew that the boiler should have been extinguished before work was started. It was not up to the defendant to put it out or issue warnings.

14 Defendants will be held liable if they fail to act with the reasonable degree of care and skill to be expected from a person with the qualifications which the defendants claim to have – Bolam v Friern Hospital Management Committee (1957) (see below).

Phillips v William Whitely (1938) The defendant jeweller who pierced the claimant’s ears was not liable for the abscess which resulted. Held: the defendant was not negligent. He had acted in accordance with the level of care and skill to be expected from a person with his training. The standards of a surgeon could not be expected of him.

Only the level of qualification is relevant. Lack of experience is not taken into consideration: the same standards are expected of a newly qualified professional or craftsperson as of one with considerable experience. In Wilsher v Essex Area Health Authority (1986) the Court of Appeal held that it was irrelevant that the doctor who treated the claimant was newly qualified and had been working excessively long hours when she treated the claimant (facts below, at page 302). This extends to learner drivers, who are required to demonstrate the same standard of care as those who have passed a driving test (see Nettleship v Weston (1971, CA)). This is to prevent insurance companies avoiding liability to third parties.

Good practice Conformity with accepted and current good practice may be indicative of reasonable care. Thus in Thompson v Smiths Ship Repairers Ltd (1984) the defendant employer’s failure to provide ear protectors was held not to amount to a failure to take reasonable care until they had been alerted to the necessity by government circular.

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The qualifications claimed by the defendant

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There may be more than one type of good practice: both claimant and defendant may produce expert witnesses with conflicting views. The judge does not have the relevant professional skill to decide whose procedure was correct. The claimant must prove that on the balance of probability the defendant was in breach. If there is proof that what the defendant did would also have been done by another similar professional in compliance with good practice then the claimant fails.

Bolam v Friern Hospital Management Committee (1957, CA) The claimant, who suffered a fractured pelvis when undergoing electro-convulsive therapy, brought expert evidence that his limbs should have been restrained during treatment. Held: on the balance of probability there was no proof of a failure to take reasonable care. The hospital was able to prove that its practice of cushioning limbs was equally well accepted in respected medical circles.

The House of Lords approved the Bolam principle in Bolitho v City and Hackney Area Health Authority (1997), but stressed that it is not enough to show that other professionals subscribe to the practice: an expert witness must be able to justify its use in the circumstances of the particular case, having weighed up its risks and benefits.

Unhappy outcomes In Bolam v Friern Hospital Management Committee Lord Justice Denning neatly summarised the nature of reasonable care when he said ‘the doctor does not promise to cure the patient nor the lawyer to win the case’. All reasonable care may be taken but the claimant may still suffer damage. Proof of damage to claimant or even proof of a mistake by the defendant does not necessarily prove that the defendant has failed to take reasonable care.

Luxmoore May v Messenger May Bakers (1990, CA) The defendant auctioneers claimed to be expert picture valuers. They failed to judge correctly the potential of two paintings owned by the claimant, who consequently obtained only a tiny fraction of their true value when they were sold. Held: the claimants had failed to prove that the defendants acted without reasonable care. Evidence from the defendant indicated that a competent valuer could have made the same mistake.

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Encoding the standard of care The Compensation Act 2006 Section 1 states that when a court is deciding whether a defendant has taken reasonable care it may ‘have regard to whether a requirement to take those steps might – (a) prevent a desirable activity from being undertaken at all, to a particular extent or in a particular way, or (b) discourage persons from undertaking functions in connection with a desirable activity.’

Proving consequent damage The claimant must prove the necessary link between the defendant’s failure to take reasonable care and the damage which the claimant has suffered. Two elements are involved:

1 Causation in fact: the ‘but for’ rule The defendant’s failure to take care must be the material cause of the damage. A claimant must show that he or she would not have been injured but for the defendant’s act or failure to act.

Barnett v Chelsea & Kensington Hospital Management Committee (1969) A man died from arsenic poisoning which the hospital negligently failed to detect. Held: the hospital was not liable, as according to expert evidence he would still have died even if the hospital had diagnosed the problem and treated him appropriately.

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From what you have read earlier, you will see that this statute merely reflects current judicial practice, so may appear to be a redundant piece of legislation. Parliament’s intention was presumably to improve awareness of this aspect of the law and to attempt to ensure that normal activities are not inhibited by fear of litigation and excessively riskaverse behaviour. There does appear to be an increase in such behaviour of late, encouraging the popular belief that life should be risk free, and that, since any and every accident is preventable somebody must be legally liable. Reflecting this legislation, the Health & Safety Executive published (August 2006) proposals for a code of principles for risk management which states that, while the safety of workers and members of the public should be properly protected, sensible risk management is not about ‘creating a totally risk free society’ or ‘stopping important recreational and learning activities’ or ‘scaring people by exaggerating or publicising trivial risks’.

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McWilliams v Arrol (1962) The claimant’s husband fell from a roof that he was repairing; he had not been wearing a safety belt. There was evidence that, although belts were normally available, on the day of the accident, the shed where they were stored was locked. The claimant argued that if the belts had been available her husband would not have fallen. Held: she must lose her case since the defendant employer was able to prove that her husband did not usually bother to wear a belt.

Multiple causes The ‘but for’ principle works well as long as there is only one likely cause of the damage. Where there are multiple causes then the claimant may be unable to prove on the balance of probability that it was the defendant’s behaviour which was a material cause of the accident.

Wilsher v Essex Area Health Authority (1988, HL) Failure by the hospital to give the claimant, a premature baby, the correct oxygen mixture was alleged to be the cause of his becoming visually impaired. Held: that the claimant could not succeed since the ‘but for’ test had not been satisfied, as he was suffering from a number of other conditions, any of which could have caused the same damage. It had not been proved on the balance of probability that the oxygen mixture was a material cause.

In a previous case the House of Lords had adopted a different approach.

McGhee v National Coal Board (1972, HL) The claimant worked in very hot and dirty conditions in a brick kiln. No showers were provided and he could not get clean until he had cycled home from work. He contracted dermatitis. He could not prove on the balance of probability that showering before leaving work would have prevented the dermatitis. Held: the NCB was liable as the medical evidence indicated that lack of showers greatly increased his chances of developing the condition.

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In Wilsher v Essex Area Health Authority the House of Lords described the McGhee approach as ‘robust and pragmatic’: correct on its facts but not a principle of law. This cast doubt on the standing of McGhee, and produced a puzzling distinction for many students. However, in 2002 the House of Lords clarified the law:

Fairchild v Glenhaven Funeral Services (2002, HL) The claimants in this case all contracted mesothelioma (a form of invariably fatal cancer) from being exposed to asbestos fibres at work. There was clear evidence of flagrant breach of safety standards by all the employers. Causation was problematic, however, as all the claimants had been employed by more than one employer. Each employee could only have contracted the disease during one period of employment, and it was impossible for them to prove which one was the source of the disease.

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Held (unanimously): given the impossibility of proof, the claimants should succeed. It was fair and just to use the less stringent McGhee rule here, as by breaching safety standards all the employers had materially increased the claimants’ chances of contracting the condition. The facts could clearly be distinguished from those in Wilsher where a number of possible causes, apart from the oxygen, could have led to the claimant’s disability. In Fairchild asbestos was the only possible cause. The House of Lords in Wilsher was incorrect in failing to acknowledge McGhee as establishing a new principle of law. The defendants were jointly and severally liable. Therefore, the claimants were entitled to full compensation from the employer who was being sued, since that employer could seek contribution from any other employer who had exposed the claimant to the risk.

The Fairchild decision is important as it firmly establishes the McGhee approach as a principle of law. It is also a good example of a public interest or ‘policy’ decision. Had the employers escaped liability others would be encouraged to ignore safety standards in similar situations, secure in the knowledge that the causative link could not be established. Insurers, too, would unjustly profit. Four years later in Barker v Corus UK Ltd, Murray v British Shipbuilders Ltd, Patterson v Smiths Docks Ltd (2006, HL) a differently constituted House of Lords decided three cases in which the facts were subtly different from Fairchild. This resulted in the principle in Fairchild being both expanded in one respect and restricted controversially in another.

The expansion Mr Barker had been exposed to the risk of mesothelioma not only by his employers but also during a period of self employment, but this was held to be irrelevant to his employers’ liability. It was held that, provided there was evidence of negligence by the defendant which materially increased the risk of contracting mesothelioma, it was irrelevant that the claimant had also been exposed to the risk from another source. It was irrelevant that that other exposure might have been caused by tortious or non-tortious behaviour or some natural cause.

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The restriction In Barker etc. the House of Lords by majority held that joint and several liability could only be imposed if the defendants had actually caused the claimants to contract the disease. It also held that only a minority of the House of Lords in Fairchild had actually decided that the defendants had done so. The majority (three out of five) had merely held that the defendant had exposed the claimants to the risk of contracting the disease. Therefore, their Lordships restated the decision in Fairchild holding that each defendant could only be held liable severally (only for the damage it had personally caused) and so would pay compensation proportionately to the period of time the claimant had been employed by them. This impacted unfavourably on the current claimants as all previous employers bar the current defendants were insolvent and, as mentioned above, Mr Barker had been self-employed for a time. This was a very controversial decision as regards the several liability issue. Lord Hoffmann said that it would ‘smooth the roughness of the justice which a rule of joint and several liability creates’. It certainly would have pleased the defendant insurers and those involved in other pending claims. However, it may be argued that it roughened the justice for the claimants and their dependants, as Lord Rodger clearly indicated in his dissenting judgment where he called upon Parliament to come to their assistance. Richard Leyton (president of the Association of Personal Injury Lawyers) declared that it was ‘an insult to the victims’ families’ and Parliament was quick to intervene.

The Compensation Act 2006, s 3 Section 3 in effect imposes joint and several liability for negligence and breach of statutory duty arising from the circumstances of exposure covered by the Fairchild and Barker decisions but s 3(5) expands this to cover liability for failure to protect from exposure. The Act received Royal Assent assent in July 2006 and s 3 has retrospective effect, which means that all future cases must be decided in accordance with it, even if the damage occurred before the section came into force. It also means that the outcomes of some past claims may need to be varied. This was a very welcome parliamentary intervention for those of us who agree with the House of Lords in Fairchild, that perfect justice cannot be obtained in this problematic causation situation and that any injustice should be borne by a party who is culpably in breach of their duty of care, rather than their innocent victims. The Barker decision no longer reflects the law as regards the issue of liability. However, we should not completely disregard the Fairchild and Barker cases in future. Section 3 clearly reflects them pretty precisely as regards exposure issues. Parliament has in effect made that part of those decisions statutory so they will presumably still be regarded as factually persuasive in future cases by courts interpreting and applying s 3.

2 Causation in law (remoteness of damage) The damage must not be too remote. The defendant is not held legally responsible for all the results of the breach. The law treats intentional and unintentional torts differently as regards determining remoteness. We are presumed to intend all the direct consequences of our intentional 304

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acts, so in a tort like trespass the defendant will be liable for all the direct consequences regardless of whether they could reasonably have been foreseen (Re Polemis (1921, CA)). However, it was decided in The Wagon Mound (1961) (below) that damage caused to the claimant by a non-intentional tort like negligence or nuisance must be of a reasonably foreseeable type.

Overseas Tankships & Engineering v Morts Dock & Engineering Ltd (The Wagon Mound (No 1)) (1961, PC)

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Held: the chance of fire breaking out in such circumstances was not reasonably foreseeable by the defendants who were therefore not liable.

Provided that the type of damage is reasonably foreseeable, the defendant will be liable. It is irrelevant that the defendant might not have been able to foresee its cause or its severity.

Hughes v Lord Advocate (1963, HL) The defendant telephone engineers left an inspection hole for the night, covered only by a tent and surrounded by lighted paraffin lamps. The child claimant was severely burned when he fell down the hole carrying a lamp which exploded as it hit the ground, producing a fireball. Held: the defendants were held liable as it was reasonably foreseeable that a child would be attracted by the lamps and might be burned when playing with them. It was irrelevant that the explosion and the severity of the burn damage were not reasonably foreseeable.

Their Lordships reaffirmed this principle in the following case:

Jolley v London Borough of Sutton (2000, HL) The defendant council failed to remove an abandoned boat from its land. The claimant (aged 14) was seriously injured when it fell on him after he had jacked it up to try to repair it. Held: the council was liable, as the precise circumstances causing the accident did not have to be foreseeable. The boat was a safety hazard and likely to attract children.

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Fire damage was caused to the claimant’s dock when a spark from a welding torch being used on the claimant’s dock ignited oil which the defendants had negligently discharged into the harbour.

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Intervening acts Sometimes subsequent behaviour of the claimant or a third party may lead to an aggravation of the damage set in train by the defendant. The question for the court to decide is whether that intervening act breaks the chain of causation and thus prevents the defendant from being liable for the resulting damage. However, if the act is reasonably foreseeable and/or the defendant has a duty to prevent it then liability remains with the defendant, as the damage is not too remote.

McKew v Holland & Cubitts Ltd (1969, HL) The defendant negligently injured the claimant’s leg. As a consequence it would quite often give way. In full knowledge of this, the claimant attempted to descend a steep stairway without using the hand rail. His leg gave way and he fell down the stairs, sustaining further injuries. Held: the defendant was not liable for the injuries sustained in the fall; the claimant’s descent of the stairs was an intervening act which was not reasonably foreseeable to the defendant. It was unreasonable of the claimant to behave as he had.

A different result was reached in Wieland due to the claimant being unaware of the full effects of her previous accident.

Wieland v Cyril Lord Carpets (1969) Due to negligence of the defendant, the claimant suffered injuries. She was sent to hospital and was fitted with a surgical collar. This impeded her head movement and, consequently, use of her bifocal spectacles. The next day when she was returning home from a checkup at the hospital, she felt so unwell that she called in at the defendant’s show rooms where her nephew worked, to get him to take her home. Unable to see properly, she fell down some steps and hurt herself. Held: the defendant was liable for all the claimant’s injuries since its negligence had left her unable to cope with the normal necessities of life. Descending the stairs was not unreasonable and did not break the chain of causation. She had not had time to adjust to the effects of her treatment and was still suffering from some residual shock at the time of the second accident.

When a third party is involved, the issue of whether the defendant had a duty to control them or to prevent such acts is relevant to determining liability.

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Reeves v Commissioner of Police for the Metropolis (1999, HL) Reeves committed suicide while in police custody. He was known at the time to be in a mentally unstable condition. Held: the police were liable for his death as it was their negligence, in failing to supervise him appropriately, which enabled him to end his life. His intervening act was both reasonably foreseeable and the very thing that they were meant to prevent.

14 The ‘eggshell skull’ rule is an exception to the Wagon Mound principle. If the claimant has some particular weakness that makes him or her susceptible to a type of harm which is not reasonably foreseeable, the defendant will nevertheless be liable.

Smith v Leech Brain & Co. Ltd (1962) Due to the defendants’ negligence, an employee suffered a minor burn to his lip which would normally have caused only superficial damage. However, pre-cancerous cells in his lip which might otherwise have remained dormant were activated and he died. It was held that the defendants were liable for their employee’s death although such serious damage was not foreseeable.

In Page v Smith (1995) the House of Lords held that the eggshell skull principle applied to both mental and physical conditions. The principle has also been held to apply to a claimant whose financial situation makes him or her more vulnerable to the damage caused by the defendant.

Mattocks v Mann (1993) The claimant’s car was damaged by the negligence of the defendant. When it had been repaired there was a delay before she could recover it, as the garage refused to part with it until the insurance company came up with the money. The claimant did not have the funds to pay the bill herself. Held: the defendant (in reality his insurers) was liable for the cost of her hiring a car until she could recover her own.

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The ‘eggshell skull’ rule

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Chapter summary Problematic duties of care The requirements for proof of duty of care in these problematic areas are rigorous and based on a high degree of foreseeability and proximity and public interest. Pure economic loss A special relationship of close proximity between the parties is essential, involving reliance by the claimant on the defendant’s expertise and/or assumption of responsibility by the defendant. A disclaimer or conditional undertaking by the defendant prevents creation of the relationship. Liability may result from negligent advice as well as other negligent behaviour. Nervous shock Shock causing physical/psychiatric injury which must be medically recognised. Primary victims: if duty for physical harm exists it includes nervous shock. Secondary victims: for a duty to exist the claimant must satisfy the Alcock criteria: (a) sudden shock causing medically recognised condition; (b) reasonable foreseeability of this reaction; (c) claimant’s reaction that of a reasonably brave person; (d) claimant close to the accident in time and space.

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Omissions/third party acts The defendant must generally owe a duty of care to the claimant/have a duty to control the third party. Public authority exercise of statutory discretion Duty of care is very rarely upheld. Limited duty: fire and ambulance services. Human rights action may be more viable. Breach of duty of care The claimant must prove that the defendant failed to take reasonable care taking into account: (a) seriousness of the risk arising from the defendant’s conduct; (b) the extent of the reasonably foreseeable damage to the claimant; (c) any relevant skill of the claimant; and (d) the skill/ qualifications of the defendant. Causation: the link between the breach and the damage to the claimant must exist: (a) in fact: the damage must be the result of the breach (‘but for’ test); (b) in law: the damage must not be too remote from the breach of duty. Test for remoteness: damage must be of a reasonably foreseeable kind in unintentional torts like negligence and nuisance. Intervening acts make damage too remote unless they were reasonably foreseeable to the defendant.

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Key terms ‘But for’ principle: damage to the claimant must be a result of the defendant’s breach. Close bond of love and affection: the required relationship between claimant and accident victim in nervous shock claims. Disclaimer: a statement by which a party seeks to avoid liability for the consequences of negligent advice or behaviour. ‘Eggshell skull’ rule: exception to remoteness rule, which makes the defendant liable for unforeseeable damage to a claimant arising from a pre-existing medical condition or weakness.

Involuntary participants: a primary nervous shock victim, who, though blameless, feels implicated in an accident caused by the defendant’s negligence. Nervous shock: psychiatric or physical harm caused by the shock of being involved in or witnessing an accident caused by the defendant’s negligence. Primary victim: nervous shock victim directly endangered by the defendant’s negligence. Reasonable man: the standard by which reasonable care is judged. This is said to reflect the behaviour of the average person in the given circumstances. Risk–benefit analysis: a balancing exercise to determine the required level of care relating to an activity to determine what precautions are necessary, without unreasonably inhibiting its beneficial effects. Quasi-fiduciary: describes a relationship involving a high degree of trust, though not a fiduciary relationship as such. Secondary victims: a claimant in a nervous shock claim who sustains damage as a result of directly witnessing the accident caused by defendant’s negligence. Special relationship: essential to liability for pure economic loss claims in negligence. The claimant reasonably places a high degree of reliance on the defendant’s knowledge or expertise. Statutory discretion: flexibility in implementation of a statutory duty derived from the wording of the relevant Act of Parliament. Sudden and immediate attack: the nature of the trauma which may give rise to nervous shock liability. Sufficiently proximate: describes the required degree of connection between a secondary victim and the accident scene in a nervous shock claim.

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Intervening acts: events aggravating the claimant’s damage which occur between the defendant’s act and resulting damage.

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Quiz 14 1

May a duty of care exist in the following circumstances? (a) To Ruby, who was wrongly advised by Turquoise on the value of her antique clock? (b) To Sapphire, by Beryl Electrical Appliances, the manufacturer of an electric kettle which was given to her for Christmas and which did not work? (c) To Emerald, who witnesses a horrific accident caused by Diamond in which Emerald’s daughter Crystal was killed? (d) To Amber, who suffered theft from her premises; the thieves gained access to her premises through a hole in the next-door fence which belongs to Garnet?

2

What is the relevant standard of care against which the defendant will be judged in a negligence action?

3

What is the eggshell skull rule? Answers to all quizzes can be found in Appendix 2.

Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions. Try looking up the law report or accessing it via a database, e.g. Bailli (www.bailii.org/ databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) Hedley Byrne v Heller [1963] 2 All ER 575, HL Alcock v Wright [1991] 4 All ER 907, HL Fairchild v Glenhaven Funeral Services [2002] 3 All ER 305, HL Overseas Tankships & Engineering v Morts Dock & Engineering Ltd (The Wagon Mound (No 1)) [1961] 1 All ER 404

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Web activity Please go to: www.bbc.co.uk Then type ‘Hillsborough’ into the search facility. Scroll down the results until you reach ‘Liverpool – Local History – Hillsborough disaster’. Click on this link to read the BBC report of this tragic accident. You can also listen to contemporaneous radio commentary of events as they unfolded or click on the video link on the search results page for relevant TV news coverage.

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Alice bought a small bakery business. It was surveyed by George, for Happy Homes Building Society, which provided Alice with the mortgage. Alice paid Happy Homes for a summary report from George. This stated that there were no major structural problems and that the premises were worth the asking price. It concluded: ‘This report is for valuation purposes only and will not give rise to any legal liability.’ Alice contracted with Industrial Kitchen Fitters Ltd (IKF) to refit the kitchen. They installed a new oven manufactured by Cinders plc. On moving in Alice discovered severe and large-scale dry rot when she fell through a storeroom floor and broke her leg. Her injuries and the eradication of the dry rot delayed the opening of the premises for several months. A week after the business eventually opened, the new oven malfunctioned. As a result a wedding cake was badly burnt, leading to a claim for damages for breach of contract against Alice, by the bride’s father. IKF have gone out of business. Advise Alice of the possible liability in negligence of George and Cinders.

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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Assignment 13

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chapter 15

Tort liability for premises

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I n t ro d u c t i o n This chapter explains the duties imposed by the law of tort on occupiers in relation to the maintenance and use of their premises. Occupiers have a duty to maintain the premises safely for the benefit of third parties on or outside the premises. They must also ensure that the use of premises does not cause unreasonable inconvenience to other people. This is obviously of great relevance to business occupiers, whose premises are often visited by large numbers of people, or whose business activities may be potentially hazardous or disruptive to their neighbours. An overview of the general defences in tort and the doctrine of vicarious liability conclude the Tort section of this book.

L e a r n i n g O b j e c t i ve s After studying this chapter you should be able to:

Appreciate the different ways in which an occupier may be liable for damage caused by the state of his or her premises or activities taking place there

Distinguish between the effect of the Occupiers’ Liability Act 1957 and the Occupiers’ Liability Act 1984

Recognise the situations where liability for public and private nuisance will arise

Describe the circumstances where the defences to liability may exist

Apply the doctrine of vicarious liability to hypothetical situations.

Photo: Digital Vision

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The occupier’s liability to people on the premises Negligent activities Occupiers who carry out activities on their land without taking reasonable care may be liable under the general principles of negligence which you studied in the previous two chapters.

Ogwo v Taylor (1987, HL) The defendant negligently set the roof space on fire while using a blowtorch to burn off paint from weatherboarding on his house. The claimant, a firefighter, was injured in the ensuing conflagration. Held: the defendant was liable as the claimant’s injuries were a reasonably foreseeable consequence of the defendant’s negligent behaviour.

Dangerous premises Occupiers have a legal duty to maintain the structure of their premises in a reasonably safe condition. If, for example, you run a hotel, you must take care to avoid harm to your guests from over-polished floors, low beams or slippery tiles. This part of the law is covered by statute.

The Occupiers’ Liability Act 1957 The 1957 Act (OLA 1957) covers the liability of an occupier to what the Act calls ‘visitors’, i.e. those people who are on the premises with the occupier’s consent – family members, employees, customers, the window cleaner and the meter reader are obvious examples. However, under s 2(6) any person exercising a right conferred by law is also covered. This includes the police and firefighters and anybody entering premises that are open to the public.

Maloney v Torfaen CBC (2005, CA) M, who was drunk, was returning home in the dark. When taking a short cut from the road to his house he fell down a steep grassy slope onto the concrete floor of a subway, sustaining injuries. Held: the defendant was not in breach of the OLA 1957, since M was not a visitor; the grassy slope was intended purely to be landscaping, not access, and so there was no implied permission to be on it.

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Who is the occupier? In Wheat v Lacon (1966, HL below) the occupier was defined as the person in control of the premises at the time of the accident. If you abandon your premises during radical refurbishment, the builder, shopfitter or plumber who is the cause of the hazard will be liable to the injured person rather than you. There may be more than one occupier at a time. In Wheat v Lacon (1966, HL) the licensee and brewery owner of a pub were both held to be the occupiers of a pub since, under the lease, the brewery was responsible for repairs and thus controlled the state of the premises.

What are premises?

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The extent of the occupier’s duty The occupier must take reasonable care to ensure that the visitor is reasonably safe for the purposes for which the visitor is on the land (s 2(2)). There is no duty to eliminate all the risks attached to the visit. Notice that the occupier’s duty is limited to taking reasonable care to ensure reasonable safety and only for the purposes of that visit. The occupier’s consent to a visitor’s presence is limited by the purpose of the visit. If a visitor strays into a part of the premises where he or she is not reasonably expected and suffers injury, the occupier is unlikely to be liable under the 1957 Act as the visitor has exceeded the scope of his or her permission to be on the premises. There may be liability instead under the Occupiers’ Liability Act 1984, which covers duty of care to entrants to premises without the occupier’s permission (see Tomlinson v Congleton Borough Council (2002) below).

The standard of care As in negligence, there exists a duty to take reasonable care. The occupier is not liable just because the accident happens; the injured visitor will have to prove that the occupier failed to take reasonably adequate precautions to prevent it. What is reasonable is determined with reference to all the circumstances.

Cunningham v Reading Football Club (1991) Due to the club’s failure to maintain its terraces, loose lumps of masonry provided handy missiles for the use of football hooligans. As a result the claimant, a policeman on duty at the ground, was injured and sued the club. Held: the club was in breach of its duty. It was reasonably foreseeable that troublesome elements which were known to cause problems at matches would use the masonry for illicit purposes.

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Premises are widely defined by the Act and cover not only buildings and open spaces but also ‘any fixed or moveable structure’, and include ‘any vessel, vehicle or aircraft’ (s 1(3)). This has been held to include a wide variety of things, including scaffolding (Kearney v Eric Waller (1966)) and a large excavating machine (Bunker v Charles Brand (1969)).

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The type of hazard, the nature of the premises and the needs of the visitor are all relevant. Each case has to be decided on its own facts.

Murphy v Bradford Metropolitan Council (1991) A school keeper had twice cleared snow from a notoriously slippery path before 8.30 a.m. on the morning when the claimant was injured by a fall. Held: reasonable care had not been taken: the nature of the path, the numbers of people using it and the severity of the weather demanded the use of grit, not just regular clearance.

An occupier whose premises are open to the public must take account of the needs of a wide cross-section of people, including children, the elderly and those with disabilities, since it is reasonably foreseeable that such people may form part of the clientele. The 1957 Act refers specifically to two categories of visitor: children and visitors with special skills. 1 Children. An occupier must expect children to be less careful of their own safety than adults; consequently a higher standard of care may be needed (s 2(3)(a)). Things which present no hazard to an adult may be a dangerous allurement to a child.

Glasgow Corporation v Taylor (1922, HL) The corporation was held liable for the poisoning of the child claimant by attractive berries on a tree in a public park.

An occupier is not liable for all accidents to children: the standard of care required of an occupier is no greater than that of a reasonably careful parent. It may be reasonable for the occupier to assume that very small children will be appropriately supervised by an accompanying adult.

Phipps v Rochester Corporation (1955) An occupier was held not to be liable to a five-year-old child who fell into a trench on a building site on the corporation’s land. Held: ‘responsibility for the safety of little children must rest primarily upon the parents’ (Devlin J).

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However, it all depends on the nature of the premises. A building site is not meant to be safe for unsupervised children, as it would be unusual to find them there, but stairways in public housing should be child friendly. Therefore, in Maloney v Lambeth Council (1966), the local authority (as occupier of a block of flats) was liable when a four-year-old child fell through a gap in banister railings that posed no danger to an adult. 2 Visitors with special skills. An occupier is not liable to contractors carrying out a service on the premises for accidents arising from job-related hazards, since the contractors should be aware of these given their trade skills and experience (s 2(3)(b)).

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The claimants were asphyxiated by fumes when they carried out flue repairs in a boiler room while the boiler was alight. Held: the occupier was not liable for their deaths: their knowledge and experience of this kind of work should have made them extinguish the boiler before starting work.

Under s 2(4) of the 1957 Act, the occupier is not generally liable if a visitor suffers damage arising from construction, repair or maintenance work carried out by an outside firm, provided that the occupier took reasonable precautions to select a competent firm and checked the completed work. Here the visitor must take action against the contractor. Section 1 of the Compensation Act 2006 (see page 301 above) applies not only to common law negligence but also to breach of statutory duty. It is therefore relevant when determining standard of care in cases brought under the Occupiers’ Liability Acts of 1957 and 1984.

Discharging the duty The duty of care may be discharged in a variety of ways. Ideally the hazard should be removed – you can carpet your shop entrance if the floor is slippery on a wet day. However, removal of the hazard may not always be practicable, either immediately or in the long term – if you remove the low beam in your quaint old tea shop the roof may fall in, presenting much greater risks to your customers than the occasional bruised head. It may be possible to protect visitors adequately by the erection of suitable barriers, or even warning notices. Under s 2(4) of the 1957 Act, occupiers may be found to have taken reasonable care of their visitors by giving adequate warning of the hazard. To be adequate the warning must be sufficient to allow the visitor to be reasonably safe. Such notice must be given in sufficient time and with sufficient clarity to enable the visitor reasonably to avoid the hazard. It should indicate the nature of the hazard (‘take care: wet floor’) and give an indication, where appropriate, of how it should be safely avoided (‘please use other exit’). Written warnings are not effective for those who cannot reasonably be expected to read or understand them: for example, children or the visually impaired. 317

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Roles v Nathan (1963, CA)

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Actionable damage Under the 1957 Act, the damage giving rise to liability is damage to the person or to goods.

Excluding liability It is possible to exclude liability for breach of the duty imposed by the 1957 Act (s 2(1)), subject to the Unfair Contract Terms Act 1977. Business liability cannot be excluded if the visitor dies or suffers personal injuries from the occupier’s failure to take reasonable care. Liability for damage to property may be excluded if this is judged to be reasonable in the circumstances: for example, if the damage is caused by a third party who is not subject to the occupier’s control.

Real Life Horace recently moved house. The path leading to the front door is slippery in wet weather. The other day after a heavy shower, Bernard, who was delivering advertising flyers for the local Pizza Parlour, slipped and fell straining his back. He has not been able to work since. As occupier, Horace has a duty under the OLA 1957 for Bernard’s reasonable safety, unless he has a notice on his gate saying ‘No Junk Mail’. An occupier impliedly consents to people entering the premises to deliver items unless notice to the contrary is clearly given. He may be in breach of his duty if he should have taken precautions to reduce or remove the risk. He might genuinely not know that it exists if it is only apparent in wet weather and maybe it had not rained since he moved in. If he should have known, a suitably clear notice (‘Take care slippery path!’) would probably be sufficient at least as an interim measure. (To be continued: see below, page 321.)

The Occupiers’ Liability Act 1984 This Act regulates the duty of an occupier of premises to people who do not have permission from the occupier to be on the premises. The Act embraces not only trespassers but other entrants such as visitors to national parks or people exercising a ‘right to roam’ under the Countryside and Rights of Way Act 2000. Not surprisingly, the occupier owes only a very limited duty of care. It would not be in the public interest to encourage a burglar to claim damages after falling down the stairs of the house which he was rifling. However, more innocent parties, straying onto premises containing highly dangerous plant or machinery, clearly deserve some protection. This is illustrated by the following case, which preceded the 1984 Act but was based on similar principles.

British Railways Board v Herrington (1972, HL) The claimant, a child of six, was injured when he strayed onto the railway from a public park through broken fencing belonging to the railway, whose drivers previously had reported trespassers on the line.

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Held: the Board was liable for the child trespasser’s injuries since it knew of the possibility of trespassers and could have avoided the risk at ‘small trouble and expense’ (i.e. by mending the fence).

When is the duty owed? Under s 1(3) of the 1984 Act, the following criteria must all be satisfied:

The courts will take account of the resources of the occupier relative to the likelihood of entrants and the extent of the danger. A lake in a remote hill area presents much less of a danger than an electrified railway running through a heavily populated locality. The following two cases will indicate possible approaches to determining whether the criteria in s 1(3) have been satisfied.

Maloney v Torfaen CBC (2005, CA) (For facts see above, page 314.) Held: the defendant did not owe a duty under the OLA 1984 as the danger, which was heightened by the claimant being drunk and the accompanying darkness, was not so obvious that the defendant should reasonably have known of it. Further, the presence of the claimant on the slope could not reasonably be anticipated. A safe path nearby led directly to the claimant’s premises.

Keown v Coventry Healthcare NHS Trust (2006, CA) K, aged 13, fell when climbing the underside of a fire escape on premises owned by the hospital and used by the public as a cut through. Held: the defendant was not liable. No duty of care was owed to K, as the danger did not arise out of the state of the premises. K was injured as a result of what K chose to do on the premises rather than the condition of the premises. Premises not dangerous to an adult might present a hazard to a child and it was a matter of fact or degree whether or not they did. It was not necessarily appropriate, however, to ignore a child’s choice to indulge in dangerous behaviour just because he was a child.

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1 the occupier must have reasonable knowledge of the danger; 2 the occupier must know or reasonably suspect that potential entrants, etc. are in the vicinity of the premises or are reasonably likely to come into the vicinity; 3 the risk is one against which, in all the circumstances, it is reasonable for the occupier to offer some protection.

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In Keown (above) the court may have been influenced by the fact that the claimant had strayed from a public access area on to the fire escape. Making the latter inaccessible to trespassers might have created a worse risk to people in the building in the event of fire.

The extent of the duty The occupier’s duty under the 1984 Act is limited to taking such care as is reasonable to see that the entrant does not suffer injury from the relevant danger (s 1(4)). It is interesting to compare this with the positive duty owed to the lawful entrant under the 1957 Act whereby the occupier must ensure that visitors are reasonably safe. The occupier’s responsibility to the entrant is a negative one: to take reasonable steps to prevent harm.

Performing the duty Such a minimal duty can be performed by taking reasonable steps to keep people out. A sufficiently explicit warning clearly displayed will generally be deemed enough for adults, while properly maintained boundary fencing should be a sufficient deterrent to children. The following case illustrates how these principles are applied.

Ratcliff v Harpur Adams Agricultural College (1998, CA) The claimant was a student at the college. One night he entered the grounds of the college pool by climbing over a seven-foot wall. He was paralysed when he broke his neck after diving into the pool where the water was too shallow. Held: the college was not liable. Even if it should have been aware that students trespassed in this manner, it was not in breach of its duty. Their duty did not extend to warning adult trespassers against evident risks, or to lighting the premises at night to make them safe for trespassers.

The House of Lords more recently took a similarly robust approach.

Tomlinson v Congleton Borough Council (2003, HL) Mr Tomlinson dived into shallow water in a lake in a public park. He was paralysed when he struck his head on a rocky outcrop. The lake was a flooded quarry and signs beside it clearly prohibited swimming and warned that it was dangerous. Held: no duty was owed. Since the claimant must have known of the risk of striking his head on the lake bottom before he dived, there was no duty to warn of risks that were obvious and against which the defendant could not reasonably be expected to offer some protection. It would be unreasonable to impose a duty on public authorities to protect people from selfinflicted injuries that resulted from taking risks voluntarily in the face of obvious dangers.

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Actionable damage Liability under the 1984 Act is restricted to death and personal injuries only (s 2(9)).

Real Life

Duties of an occupier to people outside the premises An occupier owes a variety of duties in tort to people who are not actually on the premises. Where physical damage to people or their property occurs which is caused by an adjoining occupier’s failure to take reasonable care, action may be taken in negligence. A heavier burden of liability, based purely on the reasonable foreseeability of damage, is imposed through the law of nuisance. This imposes liability not only for tangible harm, but also for unreasonable levels of inconvenience arising from the occupier’s use of premises. The law of nuisance is composed of two separate torts (private and public nuisance) which have some characteristics in common.

Private nuisance This protects an occupier of land against unreasonable interference with the enjoyment of his or her premises caused by the state of a nearby occupier’s land or activities taking place on it. A nuisance is usually caused unintentionally, indirectly and as a by-product of an ongoing state of affairs on the defendant’s land.

Proof of liability The claimant must prove, first, that the defendant has caused damage. This includes: 1 Damage to the structure of the claimant’s premises.

Davey v Harrow Corporation (1957, CA) Mr Davey sued the Harrow Corporation for subsidence damage caused to his house by trees growing on the corporation’s land.

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Horace recently moved house. The front path becomes slippery when wet. Bernard slipped and fell, injuring himself, while delivering a flyer for the local pizza parlour. On the front gate there is a notice saying ‘No Junk Mail’. This means that by entering Bernard becomes a trespasser. Under the OLA 1984, Bernard has no claim unless he can prove that Horace owes him a duty. If there has previously been sufficient rain to alert Horace to the problem, he may owe a duty as the problem with the path is one which could quite easily be rectified. Horace might argue that the notice refusing junk mail means that he need not anticipate people delivering it, but this will not be any use if he knows that the notice has already been ignored by other people. If a duty does exist it could be discharged by displaying a suitable warning notice.

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Held: the council was liable as it had unreasonably interfered with the claimant’s land by allowing the encroachment of the tree roots onto the claimant’s land.

2 Damage to goods on the claimant’s land. In British Celanese v Hunt (1969, CA) metal foil stored on the defendant’s premises blew onto power cables causing a cut in the electricity supply to the claimant’s factories. The defendant was liable for damage to machinery and components. Liability for personal injury may also arise, though this is only actionable if the injury was caused by the defendant’s negligent or intentional conduct. Private nuisance protects interests in land, rather than personal injuries. 3 Amenity damage. Liability may arise for amenity damage where the defendant’s behaviour has unreasonably reduced the comfort and convenience of use of the claimant’s premises. This may accompany, or exist independently of, property damage and can cover a wide range of annoying activities, commonly including noise, smells, smoke and vibrations. In Halsey v Esso Petroleum (1961) Esso were held liable for a variety of nuisances emanating from their processing plant. Pungent and nauseating smells invaded the claimant’s premises and at night noise from the boilers made the claimant’s doors and windows vibrate, preventing sleep. All day the passage of heavy lorries caused a high level of noise. In a private nuisance claim the claimant must show that the defendant’s activities caused an unreasonable level of interference. It is usually sufficient to prove some tangible damage.

St Helen’s Smelting Co. v Tipping (1865, HL) Fumes from the defendant’s chemical works damaged the claimant’s trees. Held: this damage indicated an unreasonable interference with the claimant’s enjoyment. It was irrelevant that the defendant’s activities were not out of keeping with the locality.

However, where amenity damage only is claimed, it is harder to prove unreasonable interference. Most of us would claim to suffer disturbance from our neighbours’ activities; few of us, however, would be able to persuade the court that the level of interference was unreasonable. The law aims to maintain a fair balance of interest between parties and requires a certain amount of give and take. While your shop is being refitted your next-door neighbour may be somewhat inconvenienced by noise or dust, but, provided you are doing what you reasonably can to keep it under control, you are within your legal rights. In six months’ time, when your neighbour is having major work done, you will be expected to show a similar understanding.

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Each case is decided on its own facts, but any of the following criteria may be relevant:

Moy v Stoop (1909) The claimant complained about the noise of children crying in the defendant’s day nursery next door. Held: the noise was an unavoidable consequence of the defendant’s activity. It was not caused by neglect by the defendant of the children’s welfare, and therefore the defendant was not liable.

4 The defendant’s motive. Most nuisance is caused by unthinking behaviour, but occasionally the defendant may actually be trying to cause distress to the claimant. If the claimant can prove such motivation, this may cast new light on the defendant’s behaviour, rendering potentially reasonable behaviour unreasonable.

Hollywood Silver Fox Farm v Emmett (1936) Believing that the presence of the claimant’s farm was inhibiting the sale of building plots on his own land, the defendant carried out intensive shooting operations on his land throughout the silver fox breeding season. He knew that this would disturb the animals and thus cause damage to the claimant’s business. Held: the defendant was liable since his malicious intentions made his behaviour unreasonable.

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1 Locality. In Sturges v Bridgeman (1879), Thesiger J declared: ‘What would be a nuisance in Belgrave Square would not necessarily be so in Bermondsey.’ No doubt Mr Justice Thesiger was glad to live nearer Belgrave Square than Bermondsey, but you can see the common sense of his pronouncement. If you live in an industrial and commercial area with a high density of population, the level of peace and quiet is bound to be reduced. Similarly, agricultural activity is to be expected in a rural area and some level of related smell or noise must be endured. Note, however, that locality is relevant only in a claim restricted to amenity damage. It is not appropriate where some tangible loss has been caused to the claimant (see St Helen’s Smelting Co. v Tipping (above)). 2 The timing, level, duration and frequency of the nuisance. Night-time noise is more likely to be actionable than noise during the day. See, for example, Leeman v Montague (1936) on the nocturnal crowing of cockerels. The more substantial the inconvenience to the claimant the less important is lengthy duration or frequency. 3 The practicability of preventing the nuisance. In Andreae v Selfridge (1938) the defendant was held liable in nuisance through failure to prove that it had taken reasonable steps to reduce the noise and dust arising from building operations. The law acknowledges that some annoyance to the claimant may be an inevitable consequence of the defendant’s activity. A defendant who can prove that they have taken all reasonable precautions to avoid causing annoyance is rarely liable for intangible, as opposed to tangible, damage.

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5 The claimant’s sensitivity. The claimant will have to prove that the level of nuisance is higher than that which the average person could reasonably be expected to endure. A sensitive claimant cannot impose a heavier duty on the defendant to accommodate his unusual need.

Robinson v Kilvert (1889) The defendant installed a boiler in his basement. This caused a rise in temperature and a drop in humidity in the claimant’s adjoining basement. Most people would have been pleased, but the claimant complained because the previous conditions were essential for the storage of paper which became damaged by the warmer and drier air. Held: the defendant’s behaviour was not a nuisance as warming the premises did not amount to unreasonable behaviour. The claimant’s damage arose from the peculiar sensitivity of his goods.

However, if the level of interference would be unreasonable to the average claimant, the defendant will be liable to one who is sensitive, provided the damage is reasonably foreseeable.

McKinnon Industries Ltd v Walker (1951) The escape of noxious fumes from the defendant’s premises caused damage to the claimant’s orchids. Held: the defendant was liable as any plants would have suffered similarly, not just exotic blooms.

6 Public benefit. This will be taken into account to some extent in assessing competing interests and reasonableness. The fact that planning permission exists for the particular land use may be relevant here. However, if the defendant’s behaviour is found to be unreasonable, the fact that it is of public benefit does not prevent liability, though it may affect the nature of the remedy.

Dennis v Ministry of Defence (2003) RAF low-flying training activity caused noise of great severity and frequency over the claimant’s estate. Held: the disturbance amounted to unreasonable interference. However, it was in the public interest that such training flights should continue, so damages must suffice in lieu of an injunction.

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Reasonable foreseeability The burden of proof is easier for the claimant to discharge in nuisance than in negligence, since in nuisance the claimant does not need to prove that the defendant failed to take reasonable care. The claimant need show only that the type of damage caused was a reasonably foreseeable consequence to a person in the defendant’s position. The state of the defendant’s knowledge is crucial. Defendants will naturally be expected to anticipate the consequences of their own actions. Where the nuisance arises from a state of affairs created by a third party like a previous occupant or a trespasser, a defendant will not be liable unless they should reasonably have known about this and of the risk to the claimant.

15 Tort liability for premises

Sedleigh-Denfield v O’Callaghan (1940, HL) A ditch ran across the boundary of the defendant’s property. The local authority installed a culvert (drainage pipe) in the ditch near the point where the ditch left the defendant’s land. The end of the pipe extended into the defendant’s property and a grid should have been placed at the other end of the pipe. The workman, however, left it on top of the pipe where it was completely useless. The defendant had not given permission to the local authority which was therefore trespassing when it entered his land. The defendant was aware that there was a danger of flooding if debris blocked the pipe. Usually the defendant kept the pipe clear, but once this job was overlooked and rubbish built up causing a flood on the claimant’s property during heavy rain. Held: the defendant was liable in private nuisance as it had failed to take reasonably practicable steps to remove a known hazard from the land. It would have been very easy to put the grid into place and the flood would not have occurred.

The courts have extended this principle to cover entirely naturally occurring events.

Leakey v The National Trust (1980, CA) The claimant owned a house at the foot of a steep hill in the care of the National Trust, which had been alerted by him to evidence of minor landslips which occurred due to drought. A major slippage then occurred and large quantities of debris landed in the claimant’s garden. Held: as the Trust knew of the risk of such damage, it would be liable as it had failed to take reasonable steps to prevent landslips.

Who may sue in private nuisance? Private nuisance protects the right to peaceable enjoyment of land and has traditionally been seen in law as the exclusive right of the owner-occupier, or tenant, since it pertains to the capital or amenity value of the land. Other residents do not have the right to sue in private nuisance.

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Malone v Laskey (1907) The claimant and her husband lived in premises owned by the defendant, her husband’s employer, but without a tenancy. The claimant was hit on the head by a lavatory cistern which became detached from its fixings due to the vibration of machinery on adjoining premises, and she claimed against the defendant in private nuisance. Held: her claim could not succeed, because she was ‘a mere licensee’ and had no proprietary rights over the premises.

The principle was upheld by the House of Lords in Hunter v Canary Wharf (1997), which disapproved the Court of Appeal’s decision in Khorasandjian v Bush (1993) to extend the right to sue to members of the occupier’s family.

Who may be sued? The current occupier is the most usual defendant, but the party who caused the nuisance (for example, a previous occupant) may be sued. A landlord who lets premises knowing that their use will create a nuisance is also liable. Thus, in Tetley v Chitty (1986) a landlord, who had let some premises for development as a go-karting track, was liable for the resulting noise nuisance. However, to be actionable the nuisance must be an inevitable result of the letting and must relate to the land use by the tenant.

Hussain & Livingstone v Lancaster City Council (1999, CA) The claimants were victims of a sustained campaign of racial harassment by a number of people including the defendant’s tenants. The council had statutory powers under the Housing Act 1985 to evict tenants and other occupants causing nuisance or annoyance to neighbours. Held: the defendant was not liable in nuisance. This was restricted to the use of land by the defendant which interfered with the claimants’ land. The harassment complained of fell outside the tort of nuisance; the campaign was not the result of the letting.

The defence of prescription Defendants will not be liable if they can prove that they have been causing the nuisance for 20 years without anybody taking action against them. It is not enough to show that an activity has been carried on for that length of time; the court will have to be satisfied that it caused a nuisance to the claimant or his predecessors for the whole of that time for prescription to be a defence.

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Sturges v Bridgeman (1879) A confectioner had a workshop in premises adjacent to the claimant dentist. Noisy equipment in the workshop had been in use for over 20 years, but caused no problems until the dentist built a new consulting room in his garden, near the boundary wall where the noise was highly audible. He sued the confectioner. Held: the defendant was liable in private nuisance since the noise level was unreasonable. Prescription was not an appropriate defence as it was the activity rather than the nuisance which had continued for 20 years. It was irrelevant that the claimant had moved into the noisier environment.

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The scope of liability The tort of public nuisance resembles private nuisance as it may arise from similar situations, including the escape of noise, smells, dust and vibration. However, the scope of public nuisance is wider, covering any activity which unreasonably interferes with the comfort and convenience of the public. This includes the obstruction of highways or waterways. Behaviour giving rise to a public nuisance always involves criminal behaviour. Today there are a large number of statutory offences to protect public health, covering pollution of all kinds and regulating businesses involved in the preparation and marketing of food. Until the twentieth century, these activities were prosecuted under the umbrella of public nuisance.

Potential defendants Action may be taken against the person who created the nuisance, or the current occupier of land from which a nuisance emanates.

Potential claimants Tort action may be taken to protect the public at large and an injunction may be sought, by the Attorney-General or by a local authority. Individuals are entitled to take action only where they have suffered special damage greater than that suffered by the public at large. Notice that, unlike private nuisance, claimants are not required to have any occupational rights to the land where they suffer damage, to entitle them to sue. Sufficient geographical proximity to the nuisance is all that is required.

Mint v Good (1950, CA) A garden wall belonging to the defendant collapsed onto the pavement and injured the claimant.

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Held: the claimant should succeed in his claim. Blockage of the pavement was a public nuisance: any members of the public passing by would be inconvenienced. The claimant who was injured clearly physically suffered special harm.

Proof of liability To establish public nuisance, the following points must be satisfied: 1 The nuisance must be capable of affecting ‘the public’. The nuisance must potentially affect too many people to make it reasonable to expect any one person to take action to stop it. 2 The level of inconvenience must be unreasonable. Similar criteria are relevant here as apply to private nuisance. 3 Damage must result. This includes physical damage to the person, land or goods, as well as amenity damage. Pure economic loss may also be actionable. Thus in Lyons & Co. v Gulliver (1914) the defendants were held liable for causing loss of custom to the claimant’s tea shop, access to which was blocked by long queues outside the defendants’ theatre. 4 The damage must be reasonably foreseeable to the defendant. As in private nuisance, the claimant is not required to prove any failure to take reasonable care. Defendants may avoid liability by showing that they took all reasonably practicable precautions to prevent reasonably foreseeable damage. A very high standard is required where the nuisance occurs on the highway.

Dollman v Hillman (1941) The claimant was awarded damages for injuries caused by slipping on a piece of fat, which had been dropped on the pavement outside the defendant’s butcher’s shop.

Remedies In claims in both public and private nuisance, the remedies are damages and/or an injunction.

The impact of the Human Rights Act 1998 The courts have acknowledged the relevance of the Human Rights Act 1998 in some recent nuisance cases.

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McKenna v British Aluminium Ltd (2002) The claimants were all children from over 30 families who claimed nuisance by British Aluminium in permitting a factory to emit fumes and noise which had caused them mental distress and physical harm. They argued that this breached their rights under Article 8 (right to respect for privacy and family life) and under Protocol 1, Article 1 (right to peaceful enjoyment of possessions) of the ECHR. British Aluminium argued that the claims should be struck out as none of the children had the necessary proprietary interest in the land to enable them to sue in nuisance. Held: the action should not be struck out since there were strong arguments supporting the claim. Potentially the law of nuisance was in conflict with the Convention rights and arguably needed to be developed compatibly. Otherwise a person living in his home where enjoyment of property was interfered with would be unable to protect his Convention rights unless he also had proprietary rights. The matter could only be decided at trial.

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Defences in tort Even if a claimant can satisfy the court that the defendant’s conduct does amount to a tort, the defendant may be able to prove that there are mitigating circumstances which remove, or at least reduce, liability. The following defences may be relevant to any of the torts covered in this book.

Consent If the claimant expressly or impliedly consented to the defendant’s behaviour, the defendant is not liable. The claimant must make the decision with full knowledge of the likely outcome and be free to make a choice.

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Note that the McKenna case does not in itself change the law of nuisance. That could only happen after a full trial decision, which might well result in appeal to the House of Lords. No such proceedings seem to have taken place. However, this case does indicate the potential for development in the light of the Human Rights Act 1998. In Dennis v Ministry of Defence (2003) (above, at page 324) the judge held that a declaration that the Ministry of Defence had breached Article 8 and Protocol 1 would have been in order, had the nuisance action not provided an appropriate remedy. An action under the Human Rights Act 1998 may therefore provide an alternative where a public authority is the defendant. Had the Hussains (Hussain & Livingstone v Lancaster City Council (1999, CA) (above, at page 326)) been able to sue the council for breach of Article 8 they might well have been successful, but sadly their claim arose before the Act was implemented.

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Smith v Baker (1891, HL) The claimant quarryman was injured by rocks falling from overhead machinery. He had protested about the danger, but continued to work after being ordered to do so and being told that he could leave if he was unhappy with his working conditions. The House of Lords held: the claimant had not consented to the risk of injury as, although he knew of the danger, he had never freely consented to the risk. He had no real choice in the matter.

Rescue cases If the claimant is injured rescuing somebody from a hazard created by the negligence of the defendant, the claimant is not considered to have consented to the risk, provided that: 1 There was no legal or moral duty to intervene. The nature of the claimant’s job may impose a legal duty to assist in an emergency: firefighters and the police are obvious examples; a schoolteacher supervising children on an outing would also qualify. Most people seeing a third party in danger could be said to be under a moral duty to take some action. 2 The method of intervention was reasonable in the circumstances. The greater the danger and the more able the rescuer, the more reasonable it will be to take risks. Nobody expects a non-swimmer to plunge into deep water, though such a person may have a moral duty to throw a lifebelt and summon assistance. Compare the next two cases.

Haynes v Harwood (1935, CA) A policeman was injured when attempting to stop bolting horses which were pulling a van in a busy street. Held: the defendant was liable for the policeman’s injuries; the policeman had not consented to the risk and his intervention was a natural and foreseeable result of the defendant’s negligence in failing to secure the horses.

Sylvester v Chapman (1935) The claimant, while visiting a travelling menagerie, attempted to extinguish a cigarette end which he noticed was smouldering near straw bales beside a leopard’s cage. To do so he climbed a safety barrier. The leopard, displeased by the disturbance, reached out between the bars of the cage and clawed him. Held: the claimant had consented to the risk. There was no need for him to do more than alert the staff to the fire risk and by putting himself unnecessarily in danger he had acted unreasonably.

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Consent to negligence It is not generally in the public interest to allow defendants to avoid liability for their careless behaviour. Where claimants have clearly acted recklessly, though, without regard for their own safety, or have willingly participated in the careless behaviour, the defendant may be provided with a defence.

1957 Act

1984 Act

Public nuisance

Private nuisance

Potential defendant

Person(s) in control of premises

Person(s) in control of premises

Owner/tenant/ creator of nuisance

Owner/tenant/ creator of nuisance

Potential claimant

Lawful entrants

Trespassers

Any member of public suffering special damage

Occupiers of adjacent premises

Where damage occurred

On defendant’s premises

On defendant’s premises

Anywhere outside defendant’s premises

On premises occupied by claimant

Type of damage

Personal injuries, damage to goods

Personal injuries only

Personal injuries, damage to property, interference with enjoyment of premises

Damage to property, interference with enjoyment of premises, possibly personal injuries

Cause of damage

State of premises

State of premises

State of premises and activities taking place there or obstructing highway

State of premises and activities taking place there

Nature of liability

Failure to take resonable care of visitor’s safety

Failure to take resonable care to avoid causing injury to trespassers

Failure reasonably to foresee damage to claimant

Failure reasonably to foresee damage to claimant

Figure 15.1 The occupier’s civil legal liability for premises

ICI v Shatwell (1964, HL) The claimant shot firer was injured when helping to carry out a controlled explosion. The claimant was experienced in the work and had encouraged the team leader to use inappropriate equipment. Held: the claimant had consented to the risk of injury by acting recklessly in regard to his own safety.

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Legal area

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Ratcliff v Harper Adams College (1998, CA) A student, who was paralysed after breaking his neck when trespassing in his college swimming pool outside opening hours, was deemed to have consented to the risk of diving into shallow water. (See above at page 320.)

Contributory negligence Under the Law Reform (Contributory Negligence) Act 1945, the court may reduce the damages payable by the defendant if the claimant has failed to take reasonable care for his own safety and so aggravated the damage suffered.

Sayers v Harlow UDC (1958, CA) The claimant visited the defendant’s public lavatory and was trapped when the lock jammed. After trying to attract attention for 15 minutes, she attempted to climb out over the partition. Unfortunately she fell when the toilet roll, which she was using as a foothold, rotated and threw her to the floor. Held: the claimant’s escape attempt was reasonable, therefore, she had not consented to the risk of injury. Her choice of foothold, however, involved an unreasonable risk and so the damages payable by the defendant would be reduced by one-quarter.

Stone v Taffe (1974, CA) The claimant’s husband was killed when, after a party hosted by The Royal and Antediluvian Order of Buffaloes, he catapulted himself down the unlit staircase in the defendant’s pub. The claimant’s wife and a friend who had preceded him had completed the descent safely. Held: damages should be reduced by 50 per cent to take account of the lack of care taken by the deceased for his own safety.

In the news Badger v Ministry of Defence (2006) Mr Badger died from cancer mainly caused by the negligence of the defendant in exposing him to asbestos, but B also was a long-term smoker which was a contributory factor.

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Held: his damages must be reduced by 25 per cent to reflect his contributory negligence for his death since, by the 1970s (when health warnings already appeared on cigarette packets), he was medically advised to give up smoking and received further warnings from doctors in 1991, 1992 and 1995.

Vicarious liability

Employees and independent contractors When you run a business you will employ your own staff but may need to bring in others to carry out some essential services. For example, if you run a shop you may employ sales assistants while window cleaning would be done by an outside firm. You are vicariously liable for any torts committed by the shop assistants because of the employer–employee relationship arising from the contract of service. Such a relationship does not exist between you and the window cleaner, who is your independent contractor and works for you under a contract for services. The window cleaner is an accessory to your business rather than integrated within it. This distinction may be difficult to make in big workplaces, where services like catering and cleaning may be contracted out to other firms. The distinction between the staff of the contractor and the ‘real employees’ is not immediately apparent; determining those employees for whose actions the owner of the workplace is vicariously liable may be problematic. The terms of the contract provide crucial evidence of the intention of the parties. The employee who provides plant, tools and materials and undertakes financial risks in carrying out a job will be deemed to be an independent contractor, even though the employer may exercise considerable control over the contractor’s business enterprise.

Ready Mixed Concrete v Ministry of Pensions and National Insurance (1968) Drivers employed by Ready Mixed Concrete had to buy their own vehicles from a supplier nominated by Ready Mixed and paint them in Ready Mixed livery. They could not use the vehicles for their own purposes, and had to make them available whenever required by Ready Mixed, with a substitute driver if necessary. Held: the drivers were independent contractors. Despite the high degree of control by Ready Mixed, the financial stake that they acquired by the purchase of their own vehicles and the fact that they could get a substitute driver to perform their contractual duties indicated that the parties intended the contract to be for services.

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Usually we are liable only for our own torts, but in certain situations we may be sued for the torts of others for whom we are said to be vicariously liable. Vicarious liability most commonly arises in relation to employers, with regard to the behaviour of their employees.

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The extent of the vicarious liability As long as the activity which gave rise to the tort was sufficiently closely connected with carrying out designated contractual duties, the employer is liable, even if the employee was negligent or disobeying orders concerning the execution of those duties. This may seem hard on the employer, but the law takes the view that employers are obliged to supervise their workforce properly.

Bayley v Manchester, Sheffield and Lincolnshire Railway (1873) Mistakenly believing that Mr Bayley had boarded the wrong train, the defendant’s porter hauled him from it when it had begun to move away, causing him injuries. Held: the porter had been carrying out his duties, although in a bungling and incompetent manner, and the railway company was vicariously liable.

Century Insurance v Northern Irish Road Transport Board (1949, HL) While discharging petrol from a tanker the defendant’s employee was smoking, which was forbidden under work rules. An explosion causing serious damage resulted. Held: the defendant employer was vicariously liable. The employee was carrying out his duties in an unauthorised way.

If, however, the employee’s behaviour is not sufficiently coincidental to his job, the employer is not vicariously liable. In Beard v London Omnibus Co. (1900) the company was not liable for injuries caused to Mr Beard when a bus conductor tried his hand at reversing the bus at the terminus, since he was not employed to drive the bus.

Warren v Henlys Garage Ltd (1948) A pump attendant challenged Mr Warren, believing that he intended to drive off without paying for his petrol. Mr Warren then said he would report him to the manager for insolence; the attendant, in response, hit him on the chin. Held: the employer was not vicariously liable; the attendant had not been acting to protect his employer’s interest when he hit Mr Warren, but to avenge himself and therefore was acting outside the scope of his employment.

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The House of Lords recently affirmed that an employer may be liable for an employee’s breach of statutory duty as well as common law torts.

Majrowski v Guys & St Thomas NHS Trust (2006, HL) M claimed that his employer was vicariously liable for the bullying and intimidating conduct of his manager, which amounted to a breach of the Protection from Harassment Act 1997. She was rude and abusive in front of his colleagues and subjected him to excessive criticism, setting him unrealistic performance targets and threatening him disciplinary behaviour if he failed to meet them. He alleged that this was motivated by homophobia.

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The application of the doctrine of vicarious liability is increasingly dictated by policy. Where the court believes that the employer should be publicly accountable it will be generous when interpreting the issue of close connection, even where on the face of things the employee has acted only to further his own interests. This is well illustrated by the next case.

Lister v Hesley Hall Ltd (2001, HL) A warden of a care home sexually abused boys for whom he was responsible. Held: the employer was vicariously liable because there was a very close connection between the acts of abuse by the warden and the work he was employed to do. By abusing the boys he was failing in the very obligation he had contracted to fulfil which was ensuring the care and safety of the children.

Worth thinking about? How does the doctrine of vicarious liability benefit the claimant? (Suggested solutions can be found in Appendix 2.)

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Held: the Trust was vicariously liable. It was irrelevant that the manager’s conduct was a breach of statutory duty, as vicarious liability was not restricted to common law torts. Nothing in the terms nor the practical effect of the Act indicated an intention by Parliament to exclude the effect of the doctrine of of vicarious liability. By s 3 Parliament had created a new cause of action, a new civil wrong, and damages were one of the remedies for that wrong.

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Liability for independent contractors Although a person who employs an independent contractor is never vicariously liable for the contractor’s torts, there are circumstances where the employer may be held personally liable for damage resulting from the contractor’s work. Such liability arises where a non-delegable legal duty is imposed: the law attaches particular responsibility to the employer, which cannot be transferred to anybody else. Examples of situations where the employer will be personally liable are as follows: 1 Public nuisance affecting the highway. If scaffolding used by building contractors working on your premises causes an obstruction, you will be personally liable. 2 Injury to a servant. Employers have a non-delegable duty to provide a safe working environment for their servants (employees, etc.) and will be personally liable for injuries caused by contractors’ work. This is covered in more detail in Chapter 16.

Chapter summary Tort liability and premises Negligence: damage to a person or their property caused by some activity taking place on the defendant’s premises.

Contributory negligence: damages may be reduced proportionately in relation to the claimant’s failure to take care for their own safety.

Occupiers’ Liability Acts of 1957 and 1984: defective structure or condition of the defendant’s premises, which adversely affects ‘visitors’ (OLA 1957) and trespassers (OLA 1984).

Vicarious liability An employer is liable for the torts of those working for him or her under a contract of service, provided that the tortious behaviour of the employee is sufficiently closely connected to their work.

Public and private nuisance: covers interference emanating from the defendant’s premises and interfering unreasonably with the right of peaceful enjoyment of occupiers of nearby premises/highway. Please see (Figure 15.1) above, page 331, for a detailed summary of the scope of the OLA 1957 and 1984 and public and private nuisance. Defences Consent: express/implied consent by the claimant to the defendant’s behaviour may be an effective defence.

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Personal liability for independent contractors Exists if the employer owes a non-delegable duty to the claimant.

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Key terms Amenity damage: nuisance liability may arise as a result of intangible interference with enjoyment of the premises, such as noise or smell. Contract for services: a contract between a party and an independent contractor. Contract of service: a contract of between employer and employee. Employee: part-full-time waged/salaried worker, job description defined by contract of service. Independent contractor: self-employed person providing services to a business/individual. Occupier (OLA 1957/1984): the person who is in control of the premises at the relevant time.

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Occupier (private nuisance): the owner/tenant of the premises affected by the nuisance.

Tort liability for premises

Premises: under the OLA 1957 any fixed or moveable structure, widely construed by the courts. Prescription: the right to continue to commit a nuisance which has already persisted for 20 years. Vicarious liability: liability for the tort of another person. Visitor: a person entering premises with the permission of the occupier under the OLA 1957.

Quiz 15 1

What is the likely tort liability of Red Leicester in the following circumstances? (a) Mrs Double Gloucester is hit by a can of paint dropped from the top of a ladder into the street by Cheddar, who was up the ladder painting Red’s shop front. (b) Stilton slipped on a spillage while climbing the stairs in the shop. A notice at the bottom of the stairs said ‘Take care: wet floor, please use other stairs’. (c) Lymeswold, aged seven, went through a door in the shop marked ‘Private’ and cut himself on some broken glass in a storeroom. (d) Sage Derby, Red’s next-door neighbour, has discovered wet rot in his premises caused by condensation from an unlined boiler flue on Red’s premises.

2

What defence may be open to Cheshire, whose car collided with Wensleydale who was riding his motor bike and not wearing a crash helmet?

3

What is the difference between an employer’s liability for the torts of employees and for those of independent contractors? Answers to all quizzes can be found in Appendix 2.

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Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions. Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) Ogwo v Taylor [1987] AC 431 Ratcliff v Harper Adams College [1999] 1 WLR 670 Hunter v Canary Wharf [1997] 2 All ER 426 Lister v Hesley Hall Ltd [2001] 2 All ER 769

Web activity Please go to: www.river-swimming.co.uk/occu.htm for some interesting comment on Tomlinson v Congleton Borough Council (2003, HL) (above, page 320) and some other occupiers’ liability cases concerning outdoor activity.

Assignment 14 Healing plc recently opened an anti-stress clinic on the edge of the village of Much-Dozing-inthe-Dell. Farmer Oswald’s arable farm is immediately adjacent to the clinic’s premises, which includes a swimming pool. For three weeks during the summer, Grinders Farming Contractors Ltd are employed by Oswald to bring in the harvest. The work involves daily use of huge machines. The noise of the machinery upsets the clinic’s patients, many of whom cancel expensive courses of treatment. The dust and dirt from the harvesting process forms a thick film on the swimming pool making it unusable, and clogs the filter causing it to break down and require expensive repairs. Ned, one of Grinders’ employees, drops a cigarette end which starts a fire in the field. It spreads into the clinic’s grounds and destroys a summer house. Advise Healing plc about its possible rights in tort.

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Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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PA R T 4

Elements of Employment Law

Photo: Photographers Choice/Getty Images

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chapter 16

Rights at work: the contract of employment and health and safety at work

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I n t ro d u c t i o n The employer and employee relationship is primarily based on the contract of employment. To some extent this is governed by the common law of contract described earlier in this book, but this has been considerably augmented by statutory regulation. This has restricted employers’ traditional freedoms to select, hire and fire staff at will, and to contract on their own terms. This chapter focusses on the formation and terms of the employment contract, and explains employers’ liability in tort and criminal law for the health and safety of their employees.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to:

Distinguish between an employee and an independent contractor

Be aware of the main terms in an employment contract

Understand the common law contractual duties of employer/employee

Grasp the extent of the employer’s civil liability for industrial illness and injury

Appreciate the role of the Health and Safety at work etc. Act in promoting the welfare of employees.

Photo: John Binch

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The employment contract: a contract of service Employees and independent contractors A business may be served both by its own employees under a contract of service and by independent contractors under a contract for services. The distinction is important, since it determines the employer’s liability in tort for harm caused to third parties (see Chapter 15). An employer has greater legal obligations to an employee than to an independent contractor. These include liability for paying National Insurance contributions and sick pay, and responsibility for deduction of income tax. An employee may also enjoy statutory protection against unfair dismissal and redundancy. References to ‘employees’ in this chapter are to staff with a contract of service with the relevant employer.

The form of the contract of service The validity of a contract is not dependent on its form. It can arise quite informally by word of mouth; writing is not essential to the existence of the contract. However, s 1 of the Employment Rights Act 1996 (ERA 1996) obliges an employer to provide an employee with a written statement of the key terms of the employee’s contract within two months of starting work. This statement must include: 1 the parties’ names; 2 the date when the employee started the job; 3 the date on which the employee’s continuous employment began. This may not be the same as 2 above if, for example, the employee was already employed by the same employer but in a different post. The length of continuous employment is crucial to rights relating to unfair dismissal and redundancy, which are discussed below; 4 a note of any disciplinary and grievance procedures; 5 full particulars of: (a) pay entitlement; (b) hours of work; (c) any holiday entitlement and pay; (d) any sick leave and pay entitlement; (e) any pension rights (unless these are controlled by a statute which itself ensures notification); (f) length of notice required to be given to and by the employee; (g) the title of the employee’s job and a brief description of what it involves; (h) if the job is not intended to continue indefinitely, the period for which it is expected to last, or the date it is intended to end if it is for a fixed term; (i) the place(s) where the employee will be required to work (employees required to work outside the UK for more than one month must be told how long this will be for, what currency they will be paid in, any entitlement to additional benefits and any terms relating to their return to the UK); (j) any collective agreement directly affecting the job.

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Failure to provide this statement does not invalidate the contract. It is merely intended to provide employees with sufficient written evidence of some of the conditions under which they are employed to enable them to enforce their statutory rights. The statement does not represent all the terms of the contract, which are described below.

Sources of the terms of the employment contract

custom and practice; works and staff rules; collective agreements; statute; common law rights and duties of employers and employees.

Custom and practice Relevant business practices acceptable nationally, locally or in the particular trade or workplace may be implied as terms of the contract. To be enforceable they must be reasonable, certain and not contrary to law. For example, in Lancashire, weaving factories employers customarily made deductions from pay for poor work. This was held to be a term of the contract (Sagar v H. Ridehalgh & Son Ltd (1930, CA)). This source of terms has diminished in importance with the increased formalisation of the employment contract. In the event of conflict with the written contractual terms, the written terms prevail.

Works and staff rules While not necessarily terms of the contract, failure to obey works and staff rules is likely to be treated as evidence of failure to obey reasonable orders. If the rule does not have the status of a contractual term, this is advantageous to the employer, since a rule may be introduced and varied at will without the consent which would be required from the employee to make a contractual term or variation binding. Policy considerations may influence judicial decisions on such issues.

Collective agreements The terms of a collective agreement between union and employer may expressly or impliedly form part of a contract of employment. With the decrease of union recognition in recent years, only a small minority of workers’ contracts are likely to be influenced by such agreements.

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The terms of the contract will not generally be found in one written document since they may be both express and implied and may be traced to a number of sources. Express terms are stated in any written contract of employment, but are also to be found in the written statutory information described above. They may also consist of promises made by word of mouth prior to acceptance. The court may imply a term from any of the following sources:

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Statute Legislation increasingly restricts the freedom of employers to impose the terms of their choice on employees. For example, the Working Time Regulations 1998 (implementing the Working Time Directive) impose limits on the hours which an employee can be asked to work and include requirements for minimum rest breaks and annual paid holidays.

Terms implied at common law The common law implies certain terms into contracts of employment which impose duties on both employer and employee. For example, the common law requires employees: 1 to do their job with reasonable care and skill; 2 to obey all reasonable orders; 3 to act in good faith towards the employer. Each of these duties is implied in the contract. They are discussed in detail below.

The common law duties of the employee The duty to work with reasonable care and skill Essentially this means that an employee must not be negligent. What is a reasonable standard depends on the status of the employee within the organisation and the level of qualification, skill and experience held by the employee. Grossly negligent performance may entitle an employer summarily to dismiss the employee.

The duty to obey reasonable orders An order is usually treated as reasonable as long as it does not require the employee to do something outside their job description, since under the terms of the contract the employee has expressly or impliedly agreed to do anything necessarily incidental to performing the job. In UK Atomic Energy Authority v Claydon (1974) the employment contract stated that Claydon could be asked to work in any base in the UK. It was held that by refusing a transfer he had failed to obey a reasonable order. An order is not reasonable if its performance is likely to endanger the personal safety or liberty of the employee. The employee must be able to show that imminent danger will result from carrying out the order. Compare the following two cases.

Ottoman Bank v Chakarian (1930) The defendant was an Armenian refugee who had escaped from Turkey where he was under sentence of death. Held: in the circumstances it was not reasonable to expect him to accept a posting in Turkey.

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Walmesley v UDEC (1972) Walmesley was ordered to accept a transfer to Ireland, which he refused because he was frightened of being harmed by the IRA. Held: he was acting in breach of his contract since he was unable to prove any imminent and specific threat of harm.

An employee cannot be ordered to break the law.

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Morrish v Henlys (Folkestone) Ltd (1973) An employee who had refused to falsify the company’s accounts was held not to be acting in breach of contract.

In determining what is reasonable, current standards of good industrial relations practice are taken into account. An employee cannot choose how far to perform an employer’s reasonable orders. Some forms of industrial action, short of going on strike, may entitle the employer to dock pay for part performance. The employees must receive prior notification of the employer’s refusal to accept part performance. In Wiluszynski v London Borough of Tower Hamlets (1988, CA) it was held that council employees who refused to answer councillors’ enquiries could legally be deprived of all their earnings for the five weeks that this action continued, even though they were carrying out all other aspects of their work. The employees had received specific and prior notice of the consequences of their action.

The duty to act in good faith Employees must act with complete honesty towards their employers when carrying out their contractual duties. The motivation of employees is irrelevant to their liability.

Dalton v Burtons Gold Medal Biscuit Co. Ltd (1974) Dalton falsified a clocking-in card to benefit another employee. Held: he had breached his duty of good faith by cheating his employer. It was irrelevant that he obtained no personal benefit from the dishonest action.

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The duty to act in good faith may be divided into three separate obligations: 1 Not to act in conflict with the employer’s interests. Employees must not compete with the employer’s business, even if they do so in their spare time. If the contract requires the employee to work for the employer exclusively, doing any paid work for another person is a breach of duty. 2 Not to reveal confidential information. The employee must not reveal confidential information about the employer’s profits, customers, work systems, products or services. This duty remains enforceable, though to a more limited extent, even after an employee has left the employer’s service. (There is detailed information about breach of confidence by employees in Chapter 25.) 3 To account for all profits. Taking bribes is obviously a gross breach of duty, but this duty may be breached by an employee who makes any unauthorised profit from the job. Employees are therefore not entitled to any secret commission. Tips may be retained in jobs where these are seen as part of payment, as in the restaurant trade.

The common law duties of the employer It is implied in the contract of employment that the employer will: 1 pay the employee as agreed by the contract; 2 not undermine the trust and confidence of the employee; 3 provide the employee with safe working conditions.

The duty to pay the employee Most employees (not just those with a contract of service) are entitled to a minimum wage, under the Minimum Wage Act 1999. The following people are not entitled under the Act: the genuinely self-employed, genuine volunteers, apprentices under 19, or within the first 12 months of their apprenticeship, students doing work as part of an undergraduate or post-graduate course, workers on certain training schemes, residents of certain religious communities, prisoners, the armed forces and share fishermen. The rates, in October 2007, are £5.52 per hour for workers aged 22 and over. Workers aged between 18 and 21 are paid a development rate of £4.60; 16–17-year-olds above the compulsory school leaving age are entitled to a minimum of £3.30 per hour, though this does not cover apprentices. The employer has no right to make pay deductions unless, like income tax or National Insurance contributions, these are authorised by statute or agreed in writing with the employee. In practice, the contract of employment often provides for employer’s deductions, and the employee thus waives the protection of the common law in this respect. The obligation to pay the employee exists whether or not the employer has provided work. In general, there is no duty to provide work but, if the nature of the work means that the employee is likely to obtain a benefit other than payment from doing the work, the employer may be under a duty to provide work. For example, actors and other performers require the publicity that performance brings. Similarly, apprentices are entitled to the opportunity to practise the skills they have contracted to learn. 348

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Not to undermine the trust and confidence of the employee This is aimed at preventing the employer from indulging in unreasonable and abusive conduct towards the employee; and is reciprocal to the employee’s duty to act in good faith. A wide variety of behaviour can give rise to a breach of this duty: for example, failing to provide extra support to staff at busy times (White v London Transport Executive (1982)), criticising a supervisor in front of employees who worked under him (Associated Tyre Specialists v Waterhouse (1976)), failure to protect an employee against harassment (Bracebridge Engineering Ltd v Darby (1990)).

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Isle of Wight Tourist Board v Coombes (1976) A manager, within earshot of the claimant who was his personal secretary, said to another employee: ‘She is always an intolerable bitch on Monday mornings.’ He did not attempt to apologise. Held: his behaviour shattered a close and confidential working relationship thus undermining the employee’s trust and confidence.

Breach of this duty may be grounds for a claim that the employee has been constructively dismissed. If the employer’s conduct is sufficiently serious, the employee is entitled to leave without notice.

To provide safe working conditions Employers must take all reasonable care to provide safe working conditions for their employees. Liability for breach of this duty is also imposed through the law of tort, both at common law and statute. In practice, actions for personal injury to employees are brought by an action in tort rather than for breach of contract. In the following section this is explained in that context.

The law of tort: employers’ civil liability for industrial injuries Two possible rights of action in tort may be open to an employee injured at work: 1 an action for breach of the employer’s common law duty of care; 2 an action for breach of statutory duty.

Employers’ common law liability This is a non-delegable duty. This means that an employer cannot avoid liability merely by showing that a hazard has been created by a third party. The responsibility to maintain safety remains with the employer. Therefore, if independent contractors cause a spillage on which a member of the employer’s staff slips and breaks a leg, the 349

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employer may be liable. The employee will have to prove that in the given circumstances, in a properly managed workplace, the employer would have ensured that the spillage was cleared up. Liability is, therefore, not strict, but requires an employer to take reasonable care, as in a negligence action. The common law duty comprises three interlinked obligations: 1 to provide competent staff; 2 to provide safe premises, plant and equipment; 3 to provide a safe system of work.

Competent staff The employer must take reasonable care to ensure that staff are competent to do their work so that they are not a danger to their fellow employees. Reasonable care must be taken in the selection, training, supervision and discipline of the workforce. The duty includes preventing hazards arising from activities that are not necessarily closely connected to the job in hand.

Hudson v Ridge Manufacturing Co. Ltd (1957) An employee, who had previously been reprimanded more than once for skylarking, injured a fellow employee when playing a practical joke. Held: the employer was liable since it had been alerted to the fact that the employee was a potential danger by his previous behaviour and should have taken adequate steps to control him.

Safe premises, plant and equipment This includes providing appropriate tools, machinery and materials maintained to an adequate standard. The premises must also be reasonably safe. In Pagano v HGS (1976) an employer which failed to maintain its vehicles in a safe condition, despite having been alerted to the problem by complaints from its workforce, was held liable for breach of duty. Under the Employers’ Liability (Defective Equipment) Act 1969, if equipment is defective due to the fault of a third party such as a manufacturer or repairer, the employer may be held liable even though it is not personally to blame and could not have known of the defect. Equipment may include the materials that employees are required to handle while carrying out their duties. So in Knowles v Liverpool CC (1993) the council was held liable for injuries caused to an employee by a defective paving stone which unexpectedly shattered while he was laying it.

A safe system of work This encompasses a huge variety of activities. It includes providing protective clothing with instructions about its use, setting up safe working procedures and appropriate training, ensuring sufficient washing and first aid facilities, and appropriate use of warning signs. 350

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Pennington v Surrey County Council and Surrey Fire & Rescue Services (2006, CA) The claimant firefighter was injured when his finger got caught in the moving part of a power ram which he was using to assist in a motor accident rescue operation. He had not been trained to use such a heavy ram although he was used to operating a lighter model. Held: the employer was in breach of his duty to the claimant by allowing him to use equipment that he had not been trained to use, in a stressful situation. This was not a safe system of work.

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Real Life Horace works as an administrative officer for Smallville Borough Council. Recently he had a bad day at the office. On his way to a meeting with his boss he tripped over some large packages left in a dark corner of a corridor by Cedric a new employee. His hand was badly sprained and it was four weeks before he could use it fully. The Council appears potentially to be in breach of all three aspects of its duty as employer. First, Cedric does not appear to have been trained to an appropriate level of competence. If the corridor is so dark that obstructions are not readily spotted this amounts to failure to provide safe plant or equipment. Finally, leaving obstructions in a passage way may be evidence of failure to impose a safe system of work. Similarly, if the passage was dark because the lighting had not been appropriately checked for faults, this would also point to lack of a safe system of work.

Stress-related illness Historically, claims against employers have been for physical injuries, but recently cases have come before the courts in which employers have been found liable for stress related illness.

Walker v Northumberland County Council (1995) The employers, who knew that Mr Walker had already suffered psychiatric illness due to stress at work, increased his workload. This caused the illness to recur so badly that he had to take early retirement. The judge, who awarded substantial damages, said that there was no difference in principle between mental and physical injury in the context of the employer’s duty to provide reasonably safe working conditions.

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An employer’s liability may arise from a mixture of breaches of these three interdependent duties. For example, a computer operator claiming repetitive strain injury might be able to prove (i) lack of proper equipment (the seating and desk not being at an appropriate height), and (ii) failure to maintain a safe system of work (if employees are required to use keyboards for lengthy periods without a proper break).

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Increasing numbers of similar claims have come before the courts since the decision in Walker. In Hatton v Sutherland (2002) the Court of Appeal laid down guidelines which stressed the need to avoid imposing too great a burden on employers:

No occupation should be regarded as intrinsically dangerous to mental health. The employer should be alerted to the risk to an employee when a reasonable employer would foresee that risk. Injury to health (not just emotional stress) must be reasonably foreseeable. It is reasonable for the employer to assume that the employee could cope with the level of stress normally associated with the job. Often it will be up to the employee to bring the issue to the employer’s attention rather than suffering in silence. A breach of duty must be judged by the normal criteria: the magnitude of the risk, the gravity of harm and the practicability of taking precautions. If the only way to resolve the risk is to dismiss the employee, the employer will not be in breach if the employee is allowed to continue working. The duty can often be performed by the offer of counselling or other treatment. The issue of causation is often problematic for employees given that stress-related illness can come from a number of sources, not just the working environment.

Application of these principles by the House of Lords is illustrated by the following case:

Barber v Somerset County Council (2004, HL) In 1995, restructuring took place at the school where Mr Barber worked and he was obliged to take on extra duties to enable him to continue at his current salary. In May 1996 he took three weeks’ certificated sick leave due to anxiety and depression. When he returned to work, he met with the school’s senior management team, which was unsupportive and did nothing to help him. Over the next three months Mr Barber visited his GP on a number of occasions with stress-related issues and eventually left the school in November 1996 after losing control and shaking a pupil. Held: the employer had a duty to take some action to assist the claimant, from the time it was put on notice of his condition, which was when he had met with senior staff. It had breached that duty by failing to make enquiries into his position to discover what could be done to support him. It was irrelevant that all the staff were stressed and overworked because of the severe problems currently facing the school. The employer had breached its duty by falling below the standard to be expected of a reasonable and prudent employer, and had not taken positive precautions to safeguard the safety of its employees, in the light of what it knew or ought reasonably to have known.

Civil liability for breach of statutory duty Any criminal or administrative legislation which does not expressly give rights to take action in tort for damages may be treated by the courts as being capable of doing so. This means that an employee who is the victim of an industrial accident or illness may

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be able to sue the employer for breach of a duty imposed on the employer by legislation designed primarily to impose public rather than civil law duties on an employer. The claimant will have to prove the following:

Chipchase v British Titan Products (1956) Building safety regulations required the provision of platforms of at least 34 inches wide when work was being conducted six-and-a-half feet above ground level. The claimant, who was working at a height of six feet, was injured when he fell from a platform which was only nine inches wide. Held: he had no right to claim for breach of the regulations since he had been working six inches below the regulated height when the accident happened.

Provided the conditions above are fulfilled, the court is often prepared to interpret unspecific statutory terms purposively as a matter of policy and justice. In the next case it seems common sense that an employer should be responsible for its employee’s safety

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1 The legislation gives the right to sue for damages. The legislation may make this explicit one way or the other. Section 47 of the Health and Safety at Work etc. Act 1974 clearly rules out an action for damages for breach of the employer’s general duty; no action is possible here. However, it also states that action is possible for breach of any regulations made under the authority of the Act unless expressly excluded. If no explicit reference is made, the court will have to decide whether such a remedy was intended by the legislation. The courts have been generous in their approach to claims by employees, and many successful actions have resulted from breach of the Factories Act 1961 and subsequent related legislation. In recent years these statutory duties have been replaced by regulations governing most aspects of workplace safety and derived from implementation of a whole raft of EC Directives, for example the Management of Health and Safety at Work Regulations 1999. These have often proved a fertile ground for claims by injured employees. 2 The employee is part of the class of persons protected by the legislation. Sometimes legislation is very limited in its application. For example, breach of a regulation to protect a machine operator might not protect a different type of employee. In Knapp v The Railway Executive (1949) a train driver injured in an accident caused by failure to close level-crossing gates, was held not to be protected by legislation intended to protect members of the public. 3 The defendant is in breach of the duty. The extent of the duty is specified by the statute. It may be advantageous to sue under statute if the standard of care it imposes is higher than the reasonable care required at common law, or if the burden of proof is placed on the employer to show that he or she discharged the duty. If strict liability is imposed, the claimant does not have to prove that the defendant was lacking in care and that the harm suffered resulted from it. The duty may operate only in very strictly defined situations, however, and this may defeat the action.

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while she was taking an appropriate route out of the building in which she worked and over which her employer had at least some control of health and safety.

Reid v PRP Architects (2007, CA) Precious Reid was injured at the end of the working day, due to poor maintenance of a lift which she was using to vacate the multi-occupancy office building where her employer, PRP, was based, and which was in the common part of the building. She argued that PRP was in breach of the Provision and Use of Work Equipment Regulations 1998, reg 5(1), which requires an employer to ensure work equipment is efficiently maintained and in good repair. Work equipment is defined (reg 3(2)) as ‘any machinery, appliance, apparatus, tool or installation for work (whether exclusively or not)’. The Court of Appeal held: PRP was liable because a lift was capable of coming within the meaning of an ‘installation’ which was being used for work under the regulations. On the facts of this case it was not appropriate to draw a line on the employer’s liability at the point an employee left its offices to take the lift. It provided the main route out of the building.

Worth thinking about? What other civil action was open to Precious Reid? (See PRP Architects v Reid (2006).) Suggested solutions can be found in Appendix 2.

Criminal law regulation of safety in the workplace Since the Factories Act 1802, the welfare of employees has increasingly been regulated by statute as well as by the common law. In recent years the UK’s membership of the EC has led to an increase in development of the law in this area. The Health and Safety at Work etc. Act 1974 was intended to implement a general policy of integrated statutory control of health and safety in the workplace. Powers are delegated under the Act to enable the Department of Employment (now the Department of Work and Pensions) to make regulations covering specific areas of workplace safety. The Act was an important development in three respects: 1 it imposed general duties on both employers and employees to maintain health and safety; 2 it created the Health and Safety Executive, with powers to enforce the legislation; 3 it gave wide powers to the Department of Employment to make detailed legally binding regulations to cover particular hazards. 354

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The employer’s and employee’s statutory duties The employer’s general duty to employees: s 2

The employee’s duty: s 7 Employees are also placed under a two-part duty: 1 to take reasonable care for their own health and safety and for that of others likely to be affected by their acts and omissions at work; 2 to co-operate with the employer as far as is necessary to enable it to carry out its legal responsibilities.

The employer’s duty to persons other than employees: s 3 Section 3 places the employer under a duty to conduct its business as far as practicable in a way that does not endanger persons other than employees who might be affected by it. This includes independent contractors, as well as visitors to the premises. Section 3 imposes a similar duty on self-employed persons. The s 3 duty is a negative requirement not to expose them to risks, compared with the positive duty in s 2 ‘to ensure as far as practicable’.

Health and safety policies: s 2 The 1974 Act seeks to ensure that employees are involved in and kept informed about health and safety provision in their workplace. An employer with a workforce of five or more must have a written health and safety policy and ensure that this is kept up to date and brought to the attention of the employees. A workplace safety committee must assist in the process. The employer must consult health and safety representatives from trade unions if required by Department of Trade and Industry regulations.

The powers of the Health and Safety Executive (HSE) HSE inspectors are given wide powers to enter and investigate workplaces and to enforce sanctions under the 1974 Act; and this has been widened by other subsequent legislation, for example, the Management of Health and Safety at Work Regulations 1999. The HSE has the following powers:

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Employers have a duty ‘to ensure as far as is reasonably practicable the health, safety and welfare of all their employees’. (This means only those under a contract of service to an employer.) Employers are not made strictly liable by the 1974 Act. They are responsible only if they have failed to take reasonably practicable precautions. This has been criticised for its vagueness. It is very similar to the common law duty of reasonable care, but the reference to practicability indicates that the resources of employers may be relevant in judging how much can be expected of them. The scope of the duty is spelt out in s 2 and encompasses particular areas of employer responsibility which closely mirror the employer’s common law duty in tort.

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Prosecution of any offence specified in the Act Offences may arise not only from breach of duty, but also from obstruction of the inspectors.

In the news Brewery fined £15 000 for worker’s injuries A Heath and Safety Executive press release (27 April 2007) described its successful prosecution of a brewery in Monmouthshire under HSWA 1974, s 2(1). The brewery was fined £15 000 for injuries to one of its maintenance workers who fell over four metres through a skylight onto a concrete floor below, due to the unsafe working practices of his employer. He suffered various injuries including a severed tongue.

Improvement notices: s 21 If in an inspector’s view the statute is being breached and this state of affairs is likely to continue, the inspector may issue a notice requiring the contravention to be corrected within specified time limits. Compliance may be enforced by prosecution if necessary.

Prohibition notices: s 23 If the inspector believes that the way the business is being conducted is likely to result in serious personal injury, a prohibition notice may be issued. This prohibits continuance of the relevant activity until the situation is resolved. These notices have to set out clearly the nature of the problem and may include advice about how it can be remedied. Section 24 gives rights to appeal against an order to an employment tribunal.

Ministerial regulations The 1974 Act empowers the Department of Employment to make specific regulations to ensure performance of duties under the Act. Progress was initially slow in this area, but the need to comply with EC Directives issued between 1989 and 1991 forced the Department to issue the Management of Health and Safety at Work Regulations 1992. These came into force progressively between 1993 and 1997 and replace most of the provisions of statutes like the Factories Acts and the Offices, Shops and Railway Premises Act 1963. These regulations expand the scope of obligations imposed on employers by the Health and Safety at Work etc. Act 1974, since they incorporate aspects of EC law not envisaged by the 1974 Act.

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Chapter summary A business is served both by employees and independent contractors and has different contractual relationships with each. The contract of service governs the relationship of employer and employee. It is valid without writing but ERA 1996 requires an employer to provide each employee with a written statement of the key terms.

Employer’s liability for injuries at work Civil liability: common law duty The employer has a non-delegable duty to take reasonable care to provide reasonably safe working conditions including: (a) competent staff; (b) safe plant and equipment;

16

It contains express and implied terms which may be derived from: (a) custom and practice; (b) works/staff rules; (c) collective agreements; (d) statute and common law. Common law duties of employee: (a) reasonable care and skill to fulfil all reasonable orders; (b) good faith (confidentiality, account for profits, no conflict of interest). Common law duties of employer: (a) payment; (b) trust and confidence; (c) safe working conditions.

Breach of statutory duty An employee may also sue an employer for failing to perform a statutory duty provided: (a) Parliament intended a civil remedy to be possible (can the statute be interpreted like this?); (b) the employee is a member of the class protected by the statute; (c) the employer has breached the statute; (d) damage has resulted from the breach. Criminal liability May arise under a variety of regulations and the HSWA 1974. The HSE is empowered to enter premises, issue improvement orders and prosecute employers.

Key terms Collective agreement: made with an employer, by a trade union on behalf of its members. Contract for services: contract between an independent contractor and another party. Contract of service: contract between an employer and employee. Custom and practice: business behaviour accepted locally/nationally/in the particular industry. Employee: individual worker with a contract of service with the party he or she works for.

Independent contractor: business/individual providing services under contract to another business/individual.

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(c) safe systems of work.

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Minimum wage: statutory entitlement under the Minimum Wage Act 1999. Subject to updating by the DTI. Non-delegable duty: a personal duty, liability for breach cannot be passed by requiring a third party to carry it out.

Quiz 16 1

What are the main differences in the legal obligations of an employer to an employee and to an independent contractor?

2

Angelica is employed by Juniper plc as personal assistant to the managing director. What contractual duties may Angelica have breached in the following circumstances? (a) She takes an evening job with Coltsfoot Ltd. (b) When serving refreshments at a meeting at Juniper plc, she drops a full coffee pot into the lap of Lupin, the chairman of the board. (c) After the meeting, Hawksbeard, a visiting consultant, who had enjoyed Lupin’s discomfiture, gives Angelica a £10 tip.

3

Heather, who is employed by Rush, was run over on work premises by a forklift truck driven by Bogbean. Her injuries were aggravated by difficulties in locating the first aid kit. What are Rush’s liabilities?

4

What powers are available to HSE inspectors who discover that a health and safety offence has been committed? Answers to all quizzes can be found in Appendix 2.

Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions. Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) Hudson v Ridge Manufacturing Co. Ltd [1957] 2 QB 348 Isle of Wight Tourist Board v Coombes [1976] IRLR 413 Reid v PRP Architects [2007] ICR 1119 Wiluszynski v London Borough of Tower Hamlets [1988] IRLR 259

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Web activity Please go to www.hse.gov.uk/index.htm Click on ‘what’s new?’ and then read a few items to help you get the feel of the sort of work done by the HSE. If you are interested in one particular type of workplace/activity, use the ‘browse by category’ function.

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Evaluate the ways in which the law regulates employers with regard to the health and safety of their employees.

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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Assignment 15

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Rights at work: protection against discrimination

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I n t ro d u c t i o n Since the 1960s some statutory measures have been introduced to attempt to control sex and race discrimination. The current domestic legislation in those areas is the Equal Pay Act 1970 (EPA 1970), the Sex Discrimination Act 1975 (SDA 1975) (as amended by the Sex Discrimination Act 1986), and the Race Relations Act 1976 (RRA 1976). Similar rights were extended to people with disabilities in 1995 with the implementation of the Disability Discrimination Act 1995 (DDA 1995). The implementation in 2000 of the Human Rights Act 1998 has widened the impact of anti-discrimination law. EU law has also already assisted development of English law through Article 119 (now 141) of the Treaty of Rome and a number of directives. The early years of the twenty-first century have seen the widening of sex, race and disability equality legislation and the introduction of legislation to protect against discrimination on the grounds of sexual orientation, and religious belief and age.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to: I

Understand when a claim under the EPA 1970 is appropriate

I

Appreciate the scope of anti-discrimination legislation

I

Grasp the difference between direct and indirect discrimination

I

Give examples of ‘genuine occupational qualifications’

I

Explain what is meant by harassment

I

Describe the functions of the Commission for Equality and Human Rights.

Photo: Comstock/PunchStock

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The Equal Pay Act 1970 The EPA 1970 was introduced in order to implement the EC principle of equal pay (Treaty of Rome Article 141 (previously 119)). It was amended in 1983 under the Equal Pay (Amendment) Regulations to comply with the Equal Pay Directive (75/117/EEC). Historically, women’s work has been undervalued, with low rates of pay in those areas of employment most often filled by women, like cleaning, nursing, catering, and shop work. Where men have been employed alongside women, they have often been paid at a higher rate than women doing similar, or even identical, work. The main provisions of the Act are discussed below.

The equality clause: s 1 The ‘equality clause’ is an implied term in every woman’s contract of employment giving her the right to be paid at the same rate as any man in her workplace who is doing: 1 the same or similar work; or 2 work which is rated as equivalent work by a job evaluation scheme; or 3 work of equal value. A claim may be brought for breach of this implied term.

The same or similar work A number of successful claims have been brought by women who were able to show that they were being paid less than a man who was effectively doing the same or broadly similar work, although the man’s job was sometimes dignified by a superior title.

Capper Pass v Lawton (1977) Held: a woman employed to cook meals for the directors’ dining room was doing essentially similar work to the assistant chefs in the canteen. The only differences were that the canteen chefs cooked more meals for greater numbers, were supervised and worked for four hours more every week than she did.

To justify unequal treatment the job done by the man must be more onerous in terms of its responsibility, anti-social hours or physical functions.

Noble v David Gold & Sons (Holdings) Ltd (1980) Male warehouse workers were paid more than women working alongside them.

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Held: this was justified by the fact that the men loaded and unloaded goods while the women’s work was lighter and involved sorting, labelling and packaging goods.

Notional responsibilities which are not actually performed will not be treated as a material difference.

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Shields v Coomes (Holdings) Ltd (1978)

Held: she was entitled to equal pay since the employer was unable to prove that the male assistant had received any security training, or that he had ever had to deal with troublemakers; there was no material difference between his function and the woman’s.

Work rated as equivalent by a job evaluation scheme A woman is entitled to claim breach of the equality clause if her employer has a valid job evaluation scheme in operation, under which the woman’s job is graded at the same level as a man’s but he is paid more, or if the woman’s job would have been graded at a higher level under the scheme if the evaluation had not been made according to different values for men and women. This claim is given additional force by the 1975 Equal Pay Directive (75/117/EC), which requires that the same criteria be applied to both men and women and that the scheme be drawn up in such a way as to avoid sex discrimination. The Act does not compel an employer to carry out such schemes and, due to the relatively small number in operation, claims in this area of the statute are uncommon.

Work of equal value Before 1983, many women were unable to claim successfully under the 1970 Act as they were unable to prove that the work they did was sufficiently similar to that being done by men. The comparative value of the work was irrelevant unless a job evaluation scheme was in operation. The Act was amended in 1983 to take account of the Equal Pay Directive 1975, which introduced the concept of equal pay for equal value. To determine the value of the work, the demands of the relevant jobs must be assessed and compared by the tribunal. It must take into account the skill, knowledge, trade or professional qualification, physical and mental effort, and levels of responsibility and decision-making.

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It was claimed by the employer that a male counter assistant at a betting shop was paid more than a female counter assistant because he was there for security purposes.

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Hayward v Cammell Laird Shipbuilders (1988, HL) Held: the work of a cook in the works canteen was of equal value to that of other skilled workers such as joiners, painters and insulation engineers, and she was entitled to the same basic pay as they were. It was irrelevant that her entitlement to sickness benefits, holiday leave and meals entitlement were superior to other skilled workers.

In Murphy v Bord Telecom Eireann (1988) the European Court of Justice closed a loophole in the 1970 Act. If the Act is given its literal meaning, a woman would have no claim if she was paid less for doing work of greater value than a man who is doing work of less value for higher pay. Such an interpretation was held to be a breach of Article 141 of the Treaty of Rome which requires that men and women ‘receive equal pay for equal work’. The claimant was entitled to be paid at least at the rate of the male comparator. In assessing whether work is of equal value, it is important to determine the area of comparison and the choice of comparator. The comparator must be or have been employed at the claimant’s workplace or at another workplace where the same conditions of service apply. In Macarthys v Smith (1981, CA) it was held (after reference to the European Court of Justice) that the comparator need not be employed contemporaneously with the claimant. Ms Macarthys could therefore refer to the salary paid to her male predecessor. This prevents an employer from replacing a man with a woman and paying her less. In Pickstone v Freemans plc (1988) the claimant worked in a warehouse alongside men doing similar work and who were paid the same as her. She chose as her comparator a male checker in the warehouse, claiming that her work was of equal value to his. The House of Lords held that she was entitled to choose with whom she wanted to be compared. Otherwise an employer could slip a ‘token male’ into the same line of work as the woman and pay him at the same rate. The procedure in equal value claims is lengthy and complicated: 1 the applicant applies to the employment tribunal; 2 the case is referred to ACAS and settlement attempted; 3 if no settlement is reached, the employment tribunal decides whether on the face of it there is a reasonable likelihood that the woman’s work is of equal value. The burden of proof is on the applicant. The employer is automatically discharged from liability if it can show that under a job evaluation scheme the woman’s job has been graded lower than the male comparator’s; 4 if the applicant makes out a reasonable case the tribunal refers the matter to an independent expert, who carries out a study and reports back to the tribunal (which is not bound by the report).

Defence to a claim under the EPA 1970: genuine material difference Under s 1(3), if the employer can prove that the reason for a pay differential between men and women is ‘genuinely due to a material factor which is not the difference of 364

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sex’, it will not be liable. Effectively, the employer is saying that the difference in pay between men and women is coincidental and that it can be shown to be linked to material differences between the two parties other than their sex. Such differences have been held to include levels of qualification, length of service, place of work and antisocial hours of work. Organisational and economic factors may also justify a pay differential, but it is a question of fact for the court to decide in each case. Staff shortages were held to represent a genuine material difference in the next case:

Rainey v Greater Glasgow Health Board (1987, HL)

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Held: this pay differential was justifiable on the grounds of market forces.

The market forces argument is only relevant while the particular circumstances prevail. Once they ease equal pay must be paid (Benveniste v University of Southampton (1989)). Economic conditions were held not to be relevant in the following case:

North Yorkshire County Council v Ratcliffe (1995, HL) Held: paying dinner ladies less than men judged to be doing work of equal value could not be justified on the ground that it was done to enable the employers to make the winning bid in compulsory competitive tender negotiations. This was ‘the very kind of discrimination which the Act sought to remove’.

The Sex Discrimination Act 1975 This statute makes it illegal to discriminate directly or indirectly against persons on the grounds of their sex or marital status. Treating men and women differently does not amount to illegal discrimination unless it results in members of one sex being treated less favourably than the other. The provisions of the 1975 Act must be read as applying equally to men. Although this statute was enacted primarily to combat sexual discrimination against women, men are given equal rights under its terms. In some years men have brought more successful cases than women.

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The Board set up a prosthesis service within the NHS. Some prosthetists were recruited from the NHS sector and were paid at its current rate, but this was insufficient to recruit the numbers required and so a further 20 (all male) were recruited from the private sector and paid at a higher rate to reflect their previous, more favourable, salary. Ms Rainey, an NHS recruit, claimed that this was discriminatory.

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Direct discrimination: s 1(1)(a) Direct discrimination is overt discrimination and occurs if a woman is treated on the grounds of her sex less favourably than a man. Reserving a job for male candidates only is an obvious example. See Batisha v Say (1977), where a woman who applied for a job as a cave guide was turned down on the ground that it was ‘a man’s job’.

Sexual harassment: s 4A Although harassment was not specifically identified as discrimination in the SDA 1975, a complainant could succeed where there was proof that a person of the opposite sex would not have been subject to the same treatment.

Porcelli v Strathclyde Regional Council (1986) Ms Porcelli worked as a technician in a laboratory with two male colleagues who mounted a campaign of sexual insults and physical intimidation to try to make her leave. Held: she was the victim of discrimination since the behaviour of her colleagues was ‘a particular kind of weapon which ... would not have been used against an equally disliked man’.

The Equal Treatment in Employment and Occupation Directive (2000/78/EC) states that harassment is to be treated as direct discrimination and defines it as happening where: ‘… any form of unwanted verbal, non-verbal or physical conduct of a sexual nature occurs, with the purpose or effect of violating the dignity of a person, in particular when creating an intimidating, hostile, degrading, humiliating or offensive environment.’ The Employment Equality (Sexual Discrimination) Regulations 2005 which implemented the Equal Treatment Amendment Directive (2002/73/EC) amended the Act to reflect this definition.

Indirect discrimination: s 1(2)(b) This section was also amended by the Employment Equality (Sex Discrimination) Regulations 2005, which has widened its scope. Covert or indirect discrimination occurs when an employer imposes on a female employee a ‘provision, criterion or practice’ which would apply equally to a man but which puts her at a disadvantage when compared with men and which the employer cannot show to be a ‘proportionate response to a legitimate aim’. For instance, an employer who imposes a minimum height requirement, which is likely to be satisfied by a much smaller number of women than men, clearly puts women applicants at a disadvantage. The employer will be guilty of indirect discrimination unless it can show that, for example, it is a proportionate measure for health and safety reasons, and applies to all job applicants irrespective of gender.

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Home Office v Holmes (1984) Held: a requirement that employees worked full-time, not part-time, was indirectly discriminatory against women. Their opportunities to go out to work full-time were more likely to be limited by child care responsibilities than men’s. The nature of the job did not justify the full-time requirement.

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Price v Civil Service Commission (1978)

Discrimination on the grounds of marital status: s 3 In the field of employment, it is illegal to discriminate against persons on the ground of their marital status. Direct and indirect discrimination are covered in the same way as by s 1.

Discrimination on grounds of victimisation: s 4(1) It is illegal to discriminate against persons who have asserted their rights under the EPA 1970 or under the SDA 1975, or who have been involved in any legal proceedings relating to those statutes.

The scope of employment: s 6 The legislation acknowledges that there are many situations where discrimination may come into play in relation to employment, and it covers most aspects of the employment process. For example: G G G G G G G

advertising jobs; interview and selection procedures; the terms of the employment contract; training; promotion; other facilities available to employees (like a canteen, social club or medical service); membership of trade unions and professional bodies.

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Held: a requirement that candidates for the executive officer grade should be under the age of 28 was indirectly discriminatory against women. Fewer women than men could comply with it since many women in their twenties would have taken career breaks to have children.

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The genuine occupational qualification (GOQ): s 7 Qualities like physical strength and stamina are not treated as sex specific. A woman cannot automatically be excluded from consideration for a job because it involves heavy lifting. However, it is acknowledged that in a minority of jobs the sex of the employee may be an essential qualification for the job. The burden of proving that there is a genuine occupational qualification for a particular job lies with the employer. This may be possible in the following situations.

The essential nature of the job For example, when it is in the interests of the authenticity of a dramatic performance, it will be legitimate to appoint a man to play a male role. A job may be reserved for a man or a woman specifically if this is essential for physiological reasons, such as life models for art classes and striptease artists.

Issues of privacy and decency This category includes lavatory and locker-room attendants, and jobs in private homes.

Etam plc v Rowan (1996, EAT) Held: being female was not a GOQ for a shop assistant selling women’s clothes. A male applicant could fulfil the bulk of the job, and the task of supervising changing rooms could be carried out by a female staff member without any inconvenience to the employer.

Lack of facilities This may be relevant, for example, if the job requires staff to live on the premises where appropriate separate sleeping or sanitary facilities cannot reasonably be provided.

Single-sex hospitals and prisons Employing persons of one sex only may be justifiable provided that the hospital or prison, or the relevant section of them, provides care to persons of one sex only.

Vicarious liability: s 41 The employer is vicariously liable for anything done by employees in the course of their employment, whether or not it is done with the employer’s knowledge and approval. This has been interpreted purposively in the context of the SDA 1975 and RRA 1976 to cover harassment (Jones v Tower Boot Co. Ltd, 1997). (See below at page 374.) The current trend is to interpret course of employment generously. In Chief Constable of

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Lincolnshire Police v Stubbs (1999), inappropriate sexual advances made by a male police officer to a woman during a leaving party for a colleague at a pub were treated as coming within the scope of employment. (More information about vicarious liability can be found above at page 333.)

Pregnancy and parental responsibility The SDA 1975 protects against discrimination on the grounds of pregnancy and covers all employees, including agency workers and the self-employed.

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Mrs Webb was recruited to cover for an employee on maternity leave and was dismissed when it was discovered that she herself was pregnant. Held: the House of Lords initially decided that her action under the SDA 1975 must fail, since a man absent for sickness for the same period of time would have been fairly dismissed. The case was referred to the European Court of Justice which held that this comparative approach was inappropriate: pregnancy and sickness were not the same. Under the Equal Treatment Directive 1976 she had suffered direct discrimination. When the case returned to the House of Lords (Webb v EMO Cargo (No 2) (1995)), it was held that she had been discriminated against directly under the SDA 1975, though it was suggested that this would not have been the case if the contract had been for a fixed term.

The Equal Treatment Directive (76/207/EEC) and the Pregnant Workers Directive (92/85/EC) (PWD) have led to changes in UK employment law and its interpretation by the courts, giving women a fair degree of protection at work while they are pregnant and for some months afterwards. Under s 47C of the ERA 1996 it is automatically unfair to dismiss a woman because of pregnancy. The 1996 Act also includes rights to time off for antenatal care, maternity leave, pay during such absences and the right to return to work after the birth. The Employment Relations Act 1999 amended and clarified these rights, in response to the PWD. It also implemented the Parental Leave Directive (97/75/EC) (PLD), entitling employees to time off to deal with domestic emergencies involving the care of their dependants. The Employment Rights Act 2002 enables further implementation of the PLD including the introduction of paternity leave and adoption leave with pay.

Pensions Neither the EPA 1970 nor the SDA 1975 applies to pensions, but EC law has led to antidiscrimination legislation:

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Webb v EMO Cargo (1994, HL)

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Barber v Guardian Royal Insurance (1990, ECJ) The European Court held: it was contrary to Article 141 for a man who had been made compulsorily redundant to be entitled only to a deferred pension, if a woman of the same age and in the same position would be entitled to claim her pension immediately.

The Pensions Act 1995, ss 62–66 provide that there must be equal treatment regarding pensionable service for all persons retiring since 17 May 1990.

Gender reassignment The Equal Treatment Directive (76/207/EEC) was also held to apply to transsexuals in P v S and Cornwall County Council (1986). In Chessington World of Adventures v Reed (1997) the Employment Appeal Tribunal held that transsexuals could be protected by the SDA 1975. The Sex Discrimination (Gender Reassignment) Regulations 1999 and the Employment Equality (Sexual Discrimination) Regulations 2005 amended the Sex Discrimination Act 1975 to implement the Equal Treatment Directive. Section 2A makes it illegal to discriminate by treating a person less favourably because that person intends to undergo or is undergoing or has undergone gender reassignment. Sections 7A–7B provide genuine occupational qualification defences.

The gender equality duty: SDA 1975, s 76A The Equality Act 2006 has amended the SDA 1975: s 76A now imposes a gender equality duty on all public authorities. This requires them actively to promote gender equality and eliminate sex and transgender discrimination. This duty, which came into operation in April 2007, impacts on all activities of public authorities including employment. A public authority is one which ‘has functions of a public nature’ and therefore includes police authorities, local and central government, hospitals and schools. Private or voluntary bodies will also owe the duty if carrying out public duties on behalf of the state: for example, providing cleaning, catering or stationery services for a central government department. Therefore a great variety of employers will be affected. The purpose of the legislation is to eradicate sex discrimination by putting responsibility for the promotion of equality firmly on the shoulders of the employer, rather than making individuals responsible for pointing out particular incidents of discrimination.

The Race Relations Act 1976 In structure the Race Relations Act 1976 (RRA 1976), which was amended by the Race Relations (Amendment) Act 2000 (RR(A)A 2000), is very similar to the SDA 1975. It embraces similar concepts of direct and indirect discrimination on racial grounds (s 1) 370

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and there is a defence of genuine occupational qualification. Like the SDA 1975, the RRA 1976 makes discrimination illegal in the provision of education and services, as well as in employment. The changes arising from the RR(A)A 2000 removed immunities previously enjoyed by public authorities under the RRA 1976. The RR(A)A 2000 also places a duty on specified public authorities to strive to eliminate unlawful discrimination and to promote equal opportunity and good relationships between people in different ethnic groups.

Meaning of ‘racial grounds’

Mandla v Dowell Lee (1983, HL) Held: an ethnic group existed for the purposes of the Act if the group was regarded by its members and by outsiders as a clearly distinguishable community with its own cultural traditions and a long-shared history. Other relevant factors were said to include a common geographical origin, or language, religion, or literature. Therefore Sikhs constituted a distinct ethnic group under the Act. School rules forbidding Sikh boys from wearing turbans and requiring their hair to be cut to a specified length indirectly discriminated against them.

In Commission for Racial Equality v Dutton (1989, CA) the Court of Appeal applied the Mandla decision and held that gypsies constituted an ethnic group which had not merged wholly with the general population, although it was no longer derived from a common racial stock. The Act does not give protection against discrimination on purely religious grounds.

Crown Suppliers (PSA) v Dawkins (1991, EAT) The complainant, a Rastafarian, claimed that he had suffered unlawful discrimination when he was dismissed for refusing to obey his employer’s order to cut his hair and beard. Held: Rastafarians were a religious sect which could not be regarded as a separate ethnic group. Their shared history of only 60 years was not long enough, and there was insufficient difference between them and other members of the Afro-Caribbean community, to bring them within the Mandla v Dowell Lee criteria. Religious discrimination is now covered by the Employment Equality (Religion or Belief) Regulations 2003 (see below, at page 379).

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Under s 3, ‘racial grounds’ are defined as meaning any of the following: colour, race, nationality, or ethnic or national origins. Note that under this section nationality includes citizenship. Ethnicity is interpreted more widely than race.

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In the next case, the Court of Appeal interpreted ‘racial grounds’ purposively, to prevent the legislation, which was intended to protect racial minorities, from being exploited by white supremacists.

Redfearn v Serco Ltd (2006, CA) R was dismissed by the defendant bus company when it found out that he was a member of the British Nationalist Party and a local councillor. The defendant argued that he was a risk to health and safety, as it was feared that Asians, who made up the majority of the customers and staff, might react violently to him. He had not worked for the defendant long enough to enable him to bring a case of unfair dismissal so he attempted to claim discrimination on ‘racial grounds’ under s 1(1)(a) of the RRA 1976. Held: Mr Redfearn had not been discriminated against on racial grounds (because he was white) but because of his particular views, which were shared by a tiny proportion of the white population. He had no more been dismissed on account of his race than if he had been dismissed for racially abusing his employer.

Worth thinking about? In Redfearn v Serco Ltd (above) Mr Redfearn was employed in the parcel delivery department of the bus company with very limited contact with the public, had a good relationship with his Asian supervisor and did not voice his political opinions at work. Can you think of any other claim he might have made against his employer? Do you think it would have been successful? (Suggested solutions can be found in Appendix 2.)

Direct discrimination: s 1(1)(a) Persons discriminate against somebody on racial grounds if they treat him or her less favourably than they would or do treat others because of his or her colour, race, etc. Less favourable treatment to one person may arise as a result of discrimination against a third party. In Showboat Entertainment Centre Ltd v Owens (1984, EAT) the complainant was held to have been unfairly dismissed for disobeying a management instruction to exclude young black men from the amusement centre where he was employed.

Indirect discrimination: s 1(1)(b) This occurs when a condition is imposed on members of a racial group which is applied equally to people who are not members of that group, but which considerably fewer members of the racial group are able to satisfy. The fact that they cannot comply with it 372

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must be to their detriment. If the condition can be shown to be justifiable on other grounds, e.g. health and safety, this is a defence available to the employer. In Panesaar v Nestlé (1980) a rule forbidding long beards and hair in the defendant’s factory, while indirectly discriminating against Sikhs, was nonetheless justifiable on hygiene grounds.

Racial harassment

Discrimination by victimisation: s 2 It is illegal to discriminate against persons who have asserted their rights under the RRA 1976, or who have given evidence in any proceedings under the Act.

Discrimination in employment: s 4 The content of this section is very similar to the corresponding provisions of the SDA 1975 and makes it illegal for an employer to subject an employee to racial discrimination with regard to most aspects of employment except for pensions.

The genuine occupational qualification: s 5 Choosing to employ a member of a particular racial group may be justified in the following circumstances.

Authenticity in the provision of entertainment, modelling or catering services It is justifiable to advertise for a black actor to play Othello, or for somebody Chinese to work in a Chinese restaurant.

Special welfare services This defence may also be applicable to jobs involving the provision of services to a specific racial group, where applicants may be required to be members of that group themselves.

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The RRA 1976 did not originally define harassment but has been interpreted to cover it. The Race Relations Act (Amendment) Regulations 2003 amended the 1976 Act in accordance with the EU Race Equality Directive (2000/43/EC). Under s 3A, racial harassment occurs where one person, on grounds of race, ethnic or national origins, engages in unwanted conduct which has the effect of violating another person’s dignity, or creating an intimidating, hostile, degrading, humiliating or offensive environment for him or her. It is unlawful for an employer to subject to harassment a person in his or her employment or who is applying for employment (s 4(2)(a)).

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Vicarious liability: s 32 This operates similarly to s 41 of the SDA 1975 (see above).

Jones v Tower Boot Co. Ltd (1997, CA) The complainant was subjected to verbal and physical racial abuse in his workplace from other employees. Held: his employer was vicariously liable. To give proper effect to the Act it was necessary to interpret ‘course of employment’ purposively. Otherwise, the more appalling the behaviour of the employee, the less likely it would be that the employer would be liable.

Until the implementation of the RR(A)A 2000 in April 2001 a chief constable was not vicariously liable for the acts of other members of the force (Chief Constable of Bedfordshire Police v Liversidge (2002)). However, a chief constable is now vicariously liable in the same way as any other employer.

Enforcement of claims under the 1976 Act: ss 54–55 Cases concerning employment must be referred to an employment tribunal within three months of the alleged incident, though this time limit may be extended on the grounds of justice and equity (s 54). Conciliation may be attempted (s 55), but if this fails the case proceeds to a tribunal hearing. If the claim is successful, damages awarded may include compensation for humiliation or hurt feelings. The employer may be ordered to take action to resolve the situation; the employer may be required to pay increased damages if the order is not obeyed.

Real Life Nigel Flash has just been made chief executive at Smallville Borough Council, which is Horace’s employer. Nigel, keen to make his mark, has made a variety of organisational changes, including a new dress code. This bans women from wearing trousers to work. Horace, as union representative for his department, has been approached by two female employees adversely affected by this rule. Ravinder, a Sikh, who works as a telephonist complains that her line manager won’t let her wear the shalwar kameez because it includes trousers. Her religion requires her to cover her legs and the shalwar kameez is required dress in her community. Alice works in the stores department and has always worn smart trousers to work. She finds this convenient given the nature of her job, which involves actively handling stores and transporting them round the building. Since she has complied with the code her colleague Percy has made a number of comments about her legs and the other day was peering up her skirt while she was up a step ladder.

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Horace takes up both these two issues with the human resources department. He argues that the dress code indirectly discriminates against Ravinder on both racial and religious grounds. That seems a sound claim. Imposing a rule of this kind is justifiable only if it is a proportionate response by an employer, whereas this seems to be a rigid rule imposed for no good reason except uniformity. Horace claims on behalf of Alice that the dress code directly discriminates against women and treats her less favourably than male colleagues. Current case law suggests that this would be successful. In Owen v Professional Golf Association (2000) the employment tribunal held that instructing a female employee to return home and change from a smart trouser suit into a skirt was sex discrimination. Percy’s behaviour is sexual harassment and Smallville will be vicariously liable if steps are not taken to resolve the situation.

The Disability Discrimination Act 1995 (DDA 1995) seeks to prevent less favourable treatment at work of people with disabilities. Section 4 outlaws discriminatory practices in recruitment, terms of employment, transfer and training, employment benefits and dismissal and other detrimental treatment. Interpretation of the Act is aided by the code of practice and guidance notes issued by the Disability Rights Commission. Its provisions largely reflect those of the SDA 1975 and the RRA 1976, though indirect discrimination is not covered by the DDA 1995. The Disability Discrimination Act 1995 (Amendment) Regulations 2003 and the Disability Discrimination Act 2005 have considerably amended the Act.

What is a disability? Section 1 defines disability as a physical or mental impairment which has a substantial and adverse long-term effect on a person’s ability to cope with everyday activities. The impairment must be medically recognised and relate, for example, to mobility, manual dexterity, eyesight, hearing, memory, concentration or comprehension. Progressive conditions are also included (for instance, multiple sclerosis, HIV/AIDS). Severe disfigurement may be a disability (birthmarks, scars, skin diseases), though not if selfinflicted (tattoos). Certain conditions, such as addiction to alcohol, nicotine and other substances, are specifically excluded by the Act, as are certain personality disorders such as pyromania and voyeurism. A mental impairment must be caused by medically recognised illnesses or conditions. Symptoms described as ‘anxiety’, ‘depression’ or ‘stress’ are not in themselves indicative of mental impairment without specific diagnosis. A variety of illnesses and conditions have been held to be disabilities under the 1995 Act: Cox v Post Office (1997), asthma; O’Neill v Symm & Co. Ltd (1998), ME/Chronic Fatigue Syndrome; Clark v Novacold (1998), soft tissue injuries; Howden v Capital Copiers (1998), acute abdominal pain. To be ‘substantial’ the condition must affect a person’s ability beyond the differences to be found between able-bodied people. The conditions must have lasted or be going to last for at least 12 months. 375

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Potential claimants Those protected by the DDA 1995 include the self-employed, as well as those with a contract of service. The 2003 Regulations have removed the small business exemption, which protected employers with a workforce of under 20. Firefighters and members of the police forces are now potential claimants; but members of the armed forces still do not enjoy the protection of the Act.

Meaning of discrimination The DDA 1995 covers the following types of discrimination: 1 Direct discrimination which can be justified. Section 3A(1) states that an employer discriminates against a person if: (a) for a reason which relates to the disabled person’s disability, he treats them less favourably than he would treat others to whom that reason does not apply; and (b) he or she cannot show that the discrimination was justified. Justification requires proof of material and substantial reasons. The code of practice states that the reasons must be related directly to the particular circumstances of the case. An employer, therefore, may be justified in refusing to employ as a model for cosmetics someone who suffers from a disfiguring scarring in the relevant body area. 2 Direct discrimination which cannot be justified. Under s 3A(5), an employer directly discriminates against a disabled person if, on the ground of the person’s disability, he treats the disabled person less favourably than he would treat a person, not having that particular disability, whose relevant circumstances, including his abilities, are the same as, or not materially different from, those of the disabled person. This type of discrimination relates to general assumptions about the nature of the disability. It would include, for example, refusing to shortlist a severely visually impaired person for a job involving computers, in the belief that this disability would automatically render the applicant incapable of using them. 3 Failure to make reasonable adjustments. An employer has a duty to take reasonable steps to prevent any ‘provision, criterion or practice’ imposed by the employer, or any physical features of the premises, from putting the disabled person at a substantial disadvantage (s 4A). Section 18B lists a wide variety of examples of reasonable adjustments. It includes variation of working hours, training, modifying or obtaining new equipment and making physical changes to the structure of the premises. Whether it is reasonable to expect the employer to make the adjustment will be decided on the basis of proportionality. Thus, the effectiveness and practicability of the measure are relevant, as well as the size of the employer’s business, the cost of alterations, the financial and other resources of the employer.

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Tarling v Wisdom Toothbrushes (1997) Ms Tarling had a club foot which made it difficult for her to stand for long periods. This impaired her work performance, which led to her dismissal. Held: her dismissal was discriminatory and due to the failure of the employer to make reasonable adjustments. Her employer knew that a special chair was available, on four weeks’ free trial at a subsidised cost which reduced the price to £200, but took no steps to obtain one.

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Protection from harassment Section 3B defines harassment as occurring where, for a reason which relates to a person’s disability, a person engages in unwanted conduct which has the purpose or effect of violating the disabled person’s dignity, or creating an intimidating, hostile, degrading, humiliating or offensive environment for him or her.

Vicarious liability: s 58 The employer will be vicariously liable for the acts of any employee done in the course of business, subject to the defence that the employer took all practicable steps to prevent the behaviour.

Sexual orientation Until 2003 an employee enjoyed little legal protection against discrimination on the grounds of sexual orientation. Human rights legislation provided some redress. The European Convention on Human Rights (Article 8, Article 13 and Article 14, which prohibits discrimination) does not refer expressly to sexual orientation but can be interpreted purposively. The European Court of Human Rights, in Smith and Grady v UK (1998), held that the ban on lesbians and gay men in the armed forces violated their rights under Article 8 (the right to privacy and family life) and Article 13 (the right to an effective domestic remedy). This led to a radical change in policy by the Ministry of Defence, which lifted the ban. The implementation of the Convention in the English courts by the Human Rights Act 1998 enabled further developments of English law in this area. EC law eventually prompted change under the Equal Treatment Directive 2000.

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4 Victimisation. Under s 55 it is unlawful to discriminate against a person because he or she has, in good faith, brought proceedings under the Act, or given evidence or provided information relating to such proceedings.

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The Employment Equality (Sexual Orientation) Regulations 2003 These regulations make it unlawful to discriminate against any employee by treating them less favourably on account of their sexual orientation. It is thus illegal to discriminate against a heterosexual, lesbian, gay man or bisexual because of their sexuality. The legislation covers the same aspects of employment as the SDA 1975 and the RRA 1976. It covers direct and indirect discrimination as well as victimisation. It also includes harassment, which is defined as occurring where, on grounds of sexual orientation, a person engages in unwanted conduct, which has the purpose or effect of violating the dignity of the other person, or creating an intimidating, hostile or offensive environment for the other person. The regulations include two genuine occupational qualifications which may permit discrimination: 1 where the nature of the employment requires an employee to have a specific sexual orientation; 2 where the employment relates to an organised religion, the doctrine of which requires a specific sexual orientation, or where the discrimination is necessary to avoid conflict with the religious beliefs of a significant number of the religion’s adherents. An employer may be vicariously liable for acts of discrimination or harassment caused by employees, but has a defence if it took all reasonable precautions to prevent the behaviour.

Martin v Parkham Foods (2006) In May 2005 abusive and homophobic graffiti naming Mr Martin appeared on the toilet wall at his workplace. He complained to the human resources department and a very limited cleaning operation took place which merely obliterated his name. Notices were put up telling staff not to deface the building, but homophobia was not mentioned. In October 2005 his name re-appeared on the graffiti. He complained again but was told that there was little that could be done to discover the culprit. He then wrote a formal complaint letter and Parkham suspended him to allow an investigation to take place. In December 2005, while suspended, Mr Martin resigned and claimed harassment, direct discrimination and constructive dismissal. Held: Parkham was vicariously liable for the harassment and had directly discriminated against Mr Martin. It had not taken all reasonable steps to prevent the recurrence of the homophobic behaviour, which should have been addressed by appropriate training, team briefings or notes in pay-slips to make it crystal clear to all employees that homophobic behaviour would not be tolerated. The grievance had not been diligently investigated and the failure to apologise to him was also culpable. His suspension, given the connotations it carried, was inappropriate. All of these factors led to a breach of Mr Martin’s trust and confidence and meant that he had been constructively dismissed.

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Religion or belief As a result of implementation of the Equal Treatment Directive of 2000, the Employment Equality (Religion or Belief) Regulations 2003 were introduced. These regulations are similar in scope and function to the other anti-discrimination legislation described above. It is unlawful for employers to discriminate directly or indirectly on the grounds of religious belief or lack of it. This would cover, for example, rules regarding uniform, dress or leave for the purpose of religious observance.

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In the news

Ms Azmi was suspended from her job as a teaching assistant when she persisted in wearing a full veil, despite instructions not to do so. She claimed that the council had directly and indirectly discriminated against her as her religion required her to wear a veil while the class teacher, who was male, was in the room. The council denied the claim arguing (from observing her at work) that the veil which covered her face and mouth interfered with her ability to communicate properly with the children and interfered with their learning to read. Held: no direct discrimination had occurred. She had not been treated any differently, on the grounds of her religious belief, than any woman employee, Muslim or otherwise, who covered her face for non-religious reasons. They would have been subject to the same rule. No indirect discrimination had occurred. While the council’s dress policy contained a provision which some Muslim women might not be able to fulfil, it did not target the veil but acknowledged that the policy had an impact in that area and that every case would be dealt with on its merits. The policy was neutral or at least applicable to non-Muslims. The council had acted with proportionality in order to achieve a legitimate end (the children’s learning).

Discrimination by way of victimisation and harassment are also covered. Harassment is defined as occurring where, on grounds of religious belief, a person engages in unwanted conduct, which has the purpose or effect of violating the dignity of the other person, or creating an intimidating, hostile or offensive environment for the other person. Genuine occupational requirements protect from liability those organisations whose ethos is based on religion or belief such as churches and religious schools.

Age discrimination The Employment Equality (Age) Regulations 2006 Until these regulations (which implemented the Equal Treatment Amendment Directive (2000/73/EC)) came into force on 1 October 2006, there was no direct legislative 379

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prohibition of age discrimination under English law. In fact, the Employment Rights Act 1996 effectively sanctioned discrimination by denying protection from unfair dismissal and the right to redundancy pay, to people past retirement age. This is no longer legal. The regulations operate similarly to the other anti-discrimination legislation. They make it illegal on grounds of age to discriminate directly or indirectly against someone or to harass or victimise him or her. Discrimination may exceptionally be legal where a genuine occupational qualification exists. While discrimination in this area is seen as predominantly affecting older people, young people are also protected by this legislation. Any person constantly made the butt of jokes concerning their age might claim harassment whether they were being described as ‘an old fogie’ or ‘wet behind the ears’.

Retirement age Under the regulations an employee can no longer automatically be made to retire on reaching retirement age and can claim unfair dismissal if this occurs. However, this is not quite as comprehensive as it sounds. The regulations do not give a right to employees to go on working past retirement age, but only to request their employer to consider allowing them to do so. If the normal retirement age (NRA) is under 65 (e.g. police retire at 55) the employer must be able to show objective justification for requiring the employee to retire. Where the NRA is 65 the employer will not have unfairly dismissed the employee provided that the employer notified the employee, not more than 12 months and not less than 6 months from the employee’s sixty-fifth birthday, of their rights and duly considered any request at a special meeting with the employee. Similarly, an employer is entitled to reject an application for a job from someone past the NRA. In December 2006, Heyday, a membership organisation backed by Age Concern, successfully sought judicial review of the regulations. It argued that the regulations do not sufficiently reflect the Equal Treatment Directive from which they originate. It was held that the issue should be referred to the European Court of Justice which should be the final arbiter in the matter. So far no final decision has been handed down.

Enforcing anti-discrimination legislation A complainant may apply to take the matter before an employment tribunal. An application must usually be made within three months of the alleged discriminatory behaviour. Initially, grievance and possibly conciliation procedures are implemented, but if these fail the case will be heard by the tribunal.

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Remedies 1 Recommendations: The employer may be ordered to take practical steps to correct the situation. 2 Damages: These may be awarded for hurt feelings as well as loss of earnings if the discrimination caused constructive dismissal (see Chapter 18). 3 Declaration: This may be issued at the same time alongside an award of damages. It states the rights of the employee and the employer and is aimed at preventing further discriminatory behaviour.

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The Commission for Equality and Human Rights (CEHR) has been created under the Equality Act 2006, s 1. From October 2007 it replaced the Equal Opportunities Commission, the Commission for Racial Equality and the Disability Rights Commission which had been responsible for overseeing the working of the legislation relevant to sexual, racial and disability legislation respectively. The CEHR took over their functions but with additional powers enabling it to exercise a unifying role in monitoring antidiscrimination legislation as a whole. It is also responsible for the promotion of a culture of equality and human rights. The core functions of the Commission are: 1 Promoting and encouraging awareness and good practice in equality and diversity. 2 Promoting understanding of rights under the legislation through provision of easily accessible advice and information. 3 Enforcing rights under the legislation through individual case work support. 4 Working towards eliminating unlawful discrimination and harassment through promotion of awareness and provision of advice and through strategic enforcement, including the use of investigations and enquiries. 5 Promoting awareness, understanding and protection of human rights by initiating good practice in public authorities, in order to improve compliance with the Human Rights Act 1998. 6 Promoting good relations between the different groups covered by the equality laws and between them and society at large.

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Chapter summary The scope of anti-discrimination law Gender: Equal Pay Act 1970, Sex Discrimination Act 1975. Race: Race Relations Act 1976. Disability: Disability Discrimination Act 1995. Sexual orientation: Employment Equality (Sexual Orientation) Regulations 2003. Religion/belief: Employment Equality (Religion or Belief) Regulations 2003. Age: Employment Equality (Age) Regulations 2006. Cases are heard in the employment tribunal. Structure Sex Discrimination Act, Race Relations Act and the Regulations All structured similarly and give an employee rights to seek compensation from their employer for: (a) direct/indirect discrimination (general occupational qualifications may provide justification); (b) harassment;

Equal Pay Act Entitles a woman to equal pay with a man doing the same/similar/equivalent work or work of equal value. Disability Discrimination Act Differs from SDA, RRA and the regulations as it does not include indirect discrimination. Direct discrimination includes: Justifiable discrimination: less favourable treatment because of a person’s disability for which the employer is not liable if it can show material and substantial reason for the discriminatory behaviour. Unjustifiable discrimination: less favourable treatment not justified by some material/substantial reason. Failure to make reasonable adjustment: it is the employer’s duty to take reasonably practicable steps to avoid the person with the disability from being substantially disadvantaged. The Act also gives protection against harassment and victimisation. The employer may be vicariously liable.

(c) victimisation. An employer may be vicariously liable for discriminatory behaviour of employees.

Remedies Damages, recommendations, declaration.

Key terms Commission for Equality and Human Rights: body responsible for monitoring the operation of anti-discrimination law in the UK. Direct discrimination: openly treating an employee less well than others because of sex, race, disability, sexual orientation, age or religion. Disability: DDA 1995 definition: physical/mental impairment having substantial long-term adverse effect on a person’s ability to do their job.

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Equality clause: implied term in a woman’s employment contract entitling her to equal pay with men doing the same/similar/equivalent work or work of equal value. Gender equality duty: Equality Act 2006 requires public authorities positively to promote gender equality and eradicate racism in all aspects of their work. Genuine occupational qualification (GOQ): essential characteristic needed for a job which may permit employer to discriminate against members of groups who lack it. Harassment: verbal/non-verbal behaviour which creates an intimidating/hostile/degrading/ offensive environment and is intended/has the effect of violating a person’s dignity.

Racial grounds: RRA 1976 definition: colour/race/nationality, or ethnic/national origins.

Quiz 17 1

(a) Ms Antelope, who is employed as a cleaner by Cheetah plc, is paid less than the packers. (b) Mr Buck was refused a job at the Warren Family Planning Clinic because of his sex. What legal rights may they have?

2

What is the difference between direct and indirect discrimination?

3

When may it be legal to advertise a job as being open only to members of a particular ethnic group?

4

What aspects of employment discrimination come within the scope of the Sex Discrimination Act 1975 and the Race Relations Act 1976? Answers to all quizzes can be found in Appendix 2.

Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions. Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) L

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Indirect discrimination: covert discrimination. Selection criteria, policies, benefits, rules or conditions applicable to the whole workforce but discriminatory to members of a particular group.

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Azmi v Kirklees Metropolitan Borough Council (2007) The Times, 17 April, EAT O’Neil v Symm & Co. [1998] IRLR 233 Rainey v Greater Glasgow Health Board [1987] AC 224 HL Redfearn v Serco Ltd [2006] IRLR 623.

Web activity Please go to: www.acas.org.uk/ Click on ‘our publications’, then type ‘age’ into the search box. You will then be able to read two guides to the Employment Equality (Age) Regulations, one for employees and one for employers.

Assignment 16 Trumpet Ltd provides public relations and publicity services. Madeline has been working for the company as a receptionist for seven years. Recently she was severely injured in a road accident unconnected with her job and is now confined to a wheelchair. Trumpet has given her notice saying that it cannot guarantee her safe evacuation from the building in the event of fire and that the toilet arrangements are not accessible to wheelchair users. Raj, recently recruited to the company, receives an anonymous message through the internal mail saying ‘Why don’t you get a job nearer home?’ and others follow containing website addresses for airlines doing bargain flights to Pakistan. He reports the matter to his manager, Gladys, who says he should ignore it and, anyway, there is nothing she can do about it. Jane has worked in public relations for several years. She recently applied to Trumpet for a job and in her application was able to demonstrate conformity with all the essential and desirable requirements in the job description. At her interview, when asked to give examples of successful projects, she describes a publicity campaign that she ran for ‘Outcome’, a lesbian and gay organisation. She does not get the job and afterwards finds out that it has been given to another applicant less well qualified than she. She queries this with Trumpet’s human resources manager who tells her: ‘We were not convinced that your professional experience fits the needs of our client group.’ Advise Madeline, Raj and Jane.

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Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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Rights at work: protection against dismissal and redundancy

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I n t ro d u c t i o n This chapter focuses on the legal consequences which result when the employment contract is brought to an end by the employer. Three legal concepts are crucial to this area: 1 Wrongful dismissal. At common law an employee dismissed without appropriate notice may sue in the civil courts for breach of contract at common law. 2 Unfair dismissal. Provided that the required notice is given, dismissal is lawful at common law, but may nonetheless be unfair as an employee is potentially vulnerable to dismissal at the whim of the employer. Since 1971, statutory rights have existed which protect employees found to have been dismissed unfairly. An employee may be entitled to bring a claim before an employment tribunal, whether dismissed with notice or not. Unless the employer can prove that it was fair to dismiss the employee (because of incompetence, for example), he or she may have to pay compensation to the employee who might, in exceptional cases, be reinstated. 3 Redundancy. An employer may need to reduce the size of the workforce, but an employee consequently made redundant may have a statutory entitlement to compensation. These concepts are explained in detail below.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to:

See the difference between wrongful and unfair dismissal

Explain the circumstances when a claim for unfair dismissal exists

Understand when a claim for redundancy exists

Describe in outline the employee’s remedies for unfair dismissal and redundancy

Appreciate the concept of transfer of undertakings.

Photo: © William Manning/Corbis

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Wrongful dismissal Wrongful dismissal is a breach of contract action which may be brought by an employee if the contract of employment is terminated by the employer without the appropriate notice, or, in the case of a fixed-term contract, if termination is enforced before the contract’s completion date. Summary dismissal (without notice) may be justified only if the employer can prove that the employee was guilty of gross misconduct. This usually involves theft, fraud, violence or drunkenness, reckless behaviour or wilful refusal to obey a reasonable order.

Minimum notice periods Under the Employment Rights Act 1996 (ERA 1996) the following notice periods apply unless a longer period is specified in the contract (s 86):

up to one month in employment: no notice; one month to two years’ employment: one week’s notice; two to ten years’ employment: one week’s notice for every completed year; over ten years’ employment: 12 weeks’ notice.

Remedies for wrongful dismissal An employee is entitled to sue for breach of contract in the courts to recover any lost earnings payable during the notice period, as well as any commissions and gratuities which the employee would normally have acquired. An apprentice is entitled to be compensated for loss of prospects. An employee may also obtain compensation for benefits lost where the wrongful dismissal prevented the employee from completing the necessary period of continuous employment to entitle the employee to pursue a claim for unfair dismissal (see below). Alternatively, action may be brought in the employment tribunal, though here the damages are limited to £55 000. Claims before the tribunal are usually time barred after three months from termination of the contract, while a limitation period of six years applies to court claims. (See also remedies for breach of contract at page 187, above.)

Unfair dismissal This area of the law, which has been subject to constant change, is currently largely governed by the ERA 1996 (as amended by the Employment Relations Act 1999). Any employee entitled to sue for wrongful dismissal may also be entitled to bring a claim for unfair dismissal to an employment tribunal. However, an employee who has not been dismissed wrongfully may qualify to claim for unfair dismissal. Employers, therefore, are no longer necessarily free to dispense with an employee’s services unless 388

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they can satisfy the tribunal that they acted fairly and with reasonable cause within the legislative criteria. Certain types of employee are not eligible to claim unfair dismissal: for example, employees whose contracts of employment require them to work primarily outside Great Britain.

Eligibility to claim Claims must be brought within three months of the termination of the contract. The following criteria must be satisfied:

The employee must have been continuously employed for at least one year A previous requirement that part-time workers must have been continuously employed for five years has been abandoned. It was held by the House of Lords (R v Secretary of State for Employment, ex parte Equal Opportunities Commission (1994)) to breach Article 119 (now Article 141) of the Treaty of Rome. It was discriminatory to women, who are more likely than men to work part-time. The number of hours worked per week is now also irrelevant in computing continuous employment. Employment remains continuous despite certain interruptions:

sickness; pregnancy and maternity leave; temporary lay-offs; holidays; change of job with the employer or its associate; takeover by a new employer.

Until 1999 the continuous employment qualification period was two years (ERA 1996, s 108(1)) but the legality of this provision was challenged in R v Secretary of State for Employment, ex parte Seymour-Smith and Perez (1995) and the Court of Appeal held that it was discriminatory to women, since they are more likely to take career breaks than men. The House of Lords referred the case to the European Court of Justice to determine whether the requirement was in breach of the Equal Treatment Directive. In June 1999, the government introduced a one-year qualification under the Unfair Dismissal and Statement of Reasons for Dismissal (Qualifying Period) Order 1999.

Employees must prove that they have been dismissed Dismissal may be actual, constructive or deemed. 1 Actual dismissal. The employer clearly indicates an intention to dispense with the employee’s services.

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1 continuous employment; 2 the employee must prove the fact of the dismissal; 3 the employer must prove the dismissal was fair.

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2 Constructive dismissal. The employee resigns claiming that the employer’s behaviour made it impossible for the employee to stay. Breach of the employer’s duty not to undermine the trust and confidence of the employee is often the ground for such a claim. A number of such cases have arisen from an employer’s failure to prevent sexual harassment and bullying. Martin v Parkham Foods (2006, EAT) is a good example of this (see page 378, above). 3 Deemed dismissal. An employee who has been on maternity leave but has given appropriate notice that she wishes to return to work is deemed to be dismissed if the employer refuses to let her resume her job. In the following circumstances dismissal does not occur: 1 The employee fails to return to work after leave of absence has expired. This may deprive an employee of the right to return but it is not a dismissal. 2 Completion of purpose of employment. Employees will not be able to claim that they were dismissed if they were appointed to complete a specific project. Once this is done, their employment ceases. This is common in seafaring and fishing contracts. 3 Resignation. The employee must neither have resigned voluntarily, nor have been forced into doing so (see constructive dismissal above).

Compliance with grievance procedures Under the Employment Act 2002 (Dispute Resolution) Regulations 2004 an employer must have a grievance procedure. If an employee has a grievance about something that could form the basis of an employment tribunal claim they must attempt to resolve the matter initially through the grievance procedure before starting proceedings, or a claim may be struck out and not allowed to proceed. An employee who has already resigned, believing he or she has been constructively dismissed must also prove compliance with a modified grievance procedure. In practice the courts interpret such requirements very flexibly where this is necessary to permit a just outcome.

Shergold v Fieldway Medical Centre (2006, EAT) Ms Shergold resigned from her job with the medical centre by letter in which she stated that she was unable to work under a particular manager. Her letter described a number of the problems she had allegedly encountered while working for the manager, but did not ask for it to be treated as registering a grievance. Her employer invited her to discuss the situation at a meeting and told her that she could raise a formal grievance but she did not attend. She started proceedings at the tribunal and the employer argued that they should be struck out. Held: her claim should not be struck out. As long as a grievance was put into writing there was no need to specify that it was a grievance nor that it was intended to initiate a grievance procedure. The purpose of the legislation was to encourage conciliation and discourage unnecessary use of the tribunal, but ‘undue technicality and sophistication were to be avoided’.

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The burden of disproving unfairness lies with the employer The employer must prove: (a) grounds for the dismissal; (b) that in the circumstances it is fair.

Grounds for dismissal Section 98 of the ERA 1996 lays down five grounds, any of which may justify dismissal:

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There are numerous cases to illustrate the application of these criteria, including the following examples. Each case is judged on its particular facts. 1 Lack of qualification or capability. The missing qualification must be essential to the proper performance of the current job.

Litster v Thom & Sons Ltd (1975) Litster was given a job on condition that he obtained an HGV licence. However, he failed the test and was transferred to a fitter’s post. Later he was given notice. Held: he had been unfairly dismissed. The lack of a licence had not prevented him from serving his employer. (Presumably if he had been sacked immediately on failing the driving test that might have been justifiable.)

Negligence may justify dismissal. One isolated act of negligence is unlikely to be sufficient grounds for dismissal unless it is gross negligence and/or endangers the life and limb of third parties.

Taylor v Alidair (1978) An airline pilot who once landed a plane in such a careless manner as seriously to disturb his passengers and crew was subsequently dismissed. Held: this was not unfair because very high standards of safety needed to be maintained given the high risks attaching even to a momentary lapse in skill by a pilot.

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lack of appropriate qualifications/capability to do the job; the employee’s conduct; the employee was redundant: the job had ceased to exist; continuance of employment would result in illegality; any other substantial reason.

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Dismissal is not deemed fair if the employee’s lack of capability can be attributed to the fault of the employer. In Davison v Kent Meters (1975) a production line worker was held to have been unfairly dismissed for wrongly assembling several hundred components since she had been neither properly trained nor supervised. Long-term sickness may make dismissal fair if it places an unreasonable burden on the employer. The employer must prove that they made proper enquiries, including (where appropriate) with the employee’s medical adviser. 2 Misconduct. This covers a multitude of obvious evils, including lying, fighting, theft, and dangerous and careless behaviour, but a wider range of behaviour may constitute grounds for fair dismissal. Employees who are guilty of rudeness to superiors, drinking on duty, or who refuse to co-operate with management instructions may also be fairly dismissed. The crucial factor is that the misconduct must be incidental to the job that the employee was employed to do.

Thomson v Alloa Motor Co. (1983) A petrol pump attendant was dismissed after she managed to demolish one of the pumps by carelessly driving her car into it. Held: this was held to be unfair dismissal as her dubious driving skill was not relevant to how she did her job.

Conduct which occurs in the employee’s spare time may be incidental to employment if it reflects adversely on the employee’s suitability for the job or reasonably reduces the employer’s confidence in the employee.

Moore v C & A Modes (1981) Ms Moore worked as shop assistant for C & A. She was caught shoplifting in another shop. Held: this was fair dismissal, as her conduct clearly reflected adversely on her integrity and made it reasonable for the employer to suspect that she might help herself to the firm’s property.

It is generally a mistake to sleep with your employer’s spouse.

Whitlow v Alkanet Construction (1987) Whitlow was asked by a senior executive to do some work at his house, where he departed from management instructions by starting an affair with the executive’s wife.

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Held: he was fairly dismissed since he was in breach of his duty of good faith.

In the news Damages for sacked blogger In March 2007 a French employment tribunal awarded damages amounting to a year’s salary to Catherine Sanderson for unfair dismissal. While working as a secretary in Paris, she was sacked by a large British accountancy firm, for anonymously publishing a blog under the name of ‘Petite Anglaise’. This has a large readership and contains stories about her home life, work mates, child and former French boyfriend. She did not name her employers, but they claimed that a photograph of her effectively identified them, that she had wasted work time writing the blog and risked bringing them into disrepute by publishing it. The tribunal held that these were insufficient grounds on which to dismiss her. The publicity surrounding the case has hugely boosted readership of the blog and led to her being offered a profitable publishing contract to write two books. Sources: www.petiteanglaise.com/, The Daily Telegraph 31/03/07, The Guardian 30/03/07, The Sunday Times 1/04/07.

Worth thinking about? The blogging case (‘In the news’, above) is a good example of when it might be a good idea to avoid litigation. It certainly sounds like an over-reaction by the employers, when a warning would probably have been a better move. As it is, they have probably done more to bring their firm into disrepute than the blog would ever have done. They certainly helped to publicise it and enabled Catherine Sanderson to profit from it. Can you think of any other situations (not just in employment law) where litigation might best be avoided? Suggested solutions can be found in Appendix 2.

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Dismissal for misconduct was held to be fair in all the following cases: Atkin v Enfield Hospital Management Committee (1975): failure to wear appropriate clothing; Boychuk v Symons Holdings (1977): wearing provocative badges in breach of instructions and several warnings; Newman v Alarm Co. Ltd (1976): conducting a sexual relationship in the company’s time; Parsons v McLoughlin (1981): fighting; Minter v Wellingborough Foundries (1981): refusing to attend a training course. Blogging in the firm’s time has led to dismissal in more than one country including the UK. Whether this is grounds for unfair dismissal depends on the circumstances. See ‘In the news’.

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3 Redundancy. This topic is dealt with in depth later in this chapter. 4 Statutory restriction. The employer claims that the employee can no longer be legally employed, or can no longer legally perform the job. Disqualification from driving is an obvious example, provided driving is central to the job description. Dismissal is not automatically fair in such circumstances. The nature of the job, the length of disqualification, the type of criminal offence from which it arose and the possibility of redeployment must all be considered.

Mathieson v Noble (1972) A travelling salesman who lost his driving licence arranged to pay for a driver out of his own pocket, but his employer dismissed him. Held: he should not have been dismissed unless or until it was evident that this arrangement was unworkable.

5 Retirement (Employment Equality (Age) Regulations 2006). Retirement is not unfair dismissal if the employer has complied with the requirement to notify the employee of their rights in this respect, and given proper consideration to the employee’s request to work past retirement age. (This proviso may have to change: see Age Discrimination and the Heyday litigation, in Chapter 17.) 6 Some other substantial reason. A variety of circumstances which do not fit into any of the above categories may make dismissal reasonable. In Gorfin v Distressed Gentlefolks’ Aid Association (1973) it was held that dismissal of an employee to resolve a personality clash may be reasonable to restore harmony to the workplace, when all other reasonable steps to resolve the situation have failed.

Farr v Hoveringham Gravels Ltd (1972) A term in Farr’s contract required him to live within reasonable travelling distance of his workplace, as he was sometimes needed to cope with emergencies outside working hours. Held: it was fair for his employer to dismiss him after he had moved house to an address 44 miles away.

Long-term sickness may amount to a substantial reason to justify dismissal, though the employer must show that it has made all reasonable efforts to accommodate the employee. (See also Disability Discrimination Act 1995 above, pages 375–7.] Economic reasons may also be treated as ‘substantial’, provided that the employer can show that these are based on good business practice. Employment tribunals seem readily convinced by such arguments. Employees who leave in protest at attempts to 394

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impose detrimental changes to their contracts may well fail in a claim that they have been constructively and unfairly dismissed. If, for instance, the employer can show that the new terms will result in cost saving, necessary to the continuance of the business and maintenance of most of the existing workforce, these are likely to be treated as substantial reasons.

St John of God (Care Services) Ltd v Brooks (1992, EAT) A hospital, after large cuts in government funding, offered its staff new contracts which reduced pay and overtime and removed paid holiday entitlement.

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Fairness of dismissal It is not enough for the employer to prove that there were adequate grounds for dismissal. He or she must also prove that appropriate procedures were followed. Section 98(4) states that fairness is judged by deciding whether in all the circumstances of the case the employer acted reasonably. This ‘shall be determined according to equity and the merits of the case’. It is not enough for the employer to prove that the employee received contractual notice and that one of the relevant criteria is satisfied. Good industrial practice demands that dismissal (except for gross misconduct, justifying summary dismissal) must not come out of the blue. The employee must be given adequate warnings that his or her job is under threat or the dismissal may still be unfair. To justify the dismissal, the employer must prove that he or she dealt with the problem in a reasonable way in the particular circumstances. The employer will have to prove that dismissal was the last resort and that the employee had been given every opportunity to change the situation, by spoken and written warnings and, where appropriate, by providing training, support and supervision. In some cases redeployment is an option which the employer should explore. If the employee was dismissed after disciplinary proceedings, the employment tribunal should take into account whether the employer has complied with the ACAS Code of Practice on Disciplinary Practice and Procedures in Employment. The process is also controlled by the Employment Act (Dispute Resolution) regulations 2004 which implement provisions of the Employment Act 2002. The regulations require the employer to have a meeting with the employee, before dismissal on any grounds takes place. After any dismissal the employee is automatically entitled to an appeal hearing in person. Appeals in writing are not sufficient. Failure to follow these procedures entitles the employee to claim unfair dismissal and, if this claim is successful, his or her damages may be increased by 10–50 per cent.

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Held: the employer had proved substantial reasons for its decision, which must be examined with reference to all the relevant circumstances and not just to its impact on the employees.

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Dismissal is automatically unfair in certain specified circumstances Certain classes of employees, being vulnerable to victimisation, are automatically treated as unfairly dismissed in certain circumstances. The following employees are entitled to take their cases to the tribunal without having to satisfy the continuous employment requirement.

ERA 1996, s 99 (as amended by the Employment Relations Act 1999): women dismissed in connection with the exercise of maternity rights: when the amendment is implemented, this right will be extended to cover any person exercising rights to parental leave to take time off for domestic incidents; ERA 1996, s 100: health and safety representatives; ERA 1996, ss 102 and 105: trustees of occupational pension schemes; ERA 1996, s 103: employees representing the workforce in redundancy consultations; ERA 1996, ss 103A and 105A (as amended by the Public Interest Disclosure Act 1998) protects employees dismissed for ‘whistle blowing’; ERA 1996, s 104: employees who have taken legal action against their employer to enforce statutory rights; ERA 1996, s 105: employees who have been made redundant; Trade Union and Labour Relations (Consolidation) Act 1992 (TULR(C)A 1992), s 152: trade union membership or activity. This protection is extended by s 14 of and Sch 5 to the Employment Relations Act 1999 (adding s 238A to TULR(C)A 1992) to include protection for employees participating in official industrial action; Employment Relations Act 1999, s 12: employees accompanying workers to a disciplinary hearing.

Remedies for unfair dismissal Reinstatement: ERA 1996, s 113 This may be ordered at the request of the employee if it is a practicable option. If granted, the employee resumes the job under the same pay and conditions as before.

Re-engagement order The employer may be ordered to find a job for the employee which is reasonably comparable to the post from which the employee was dismissed. The new job may be with an associated employer (ERA 1996, s 114).

Compensation An employer may be liable to compensate an employee who is unfairly dismissed. The basic award (ERA 1996, s 119) is intended to protect the employee against the losses caused by a break in continuous employment and is, therefore, calculated in the same way as the statutory redundancy award with reference to the employee’s age, current gross weekly pay and years of service:

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an employee aged 18–21 is entitled to half a week’s pay per year of service;

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an employee aged 22–40 is entitled to one week’s pay per year of service; an employee aged 41–64 is entitled to one-and-a-half weeks’ pay per year of service.

Real Life Horace, trade union representative for his section at Smallville Borough Council, receives an email from Clarence, a housing officer who is currently on leave. Clarence explains that he is about to resign as he has been unhappy at work ever since Arnold became his line manager. He says Arnold has been endlessly and unjustifiably critical of his work, made him alter his leave plans to attend a tenants’ conference, has been unsupportive when Clarence sought his help in dealing with difficult and abusive tenants and reprimanded him for incompetence in front of a queue of people at the enquiry desk. This all suggests that Clarence may have a good case for constructive dismissal if he does leave. He would be able to cite these incidents as evidence that Smallville is in breach of its duty of trust and confidence to him. Horace should suggest that he attempts to resolve the matter through Smallville’s grievance procedure. However, if he does choose to resign he must make sure that he repeats all the information that he gave Horace in his letter of resignation to indicate his grievance. Otherwise he would be in danger of having his case struck out.

Redundancy A redundant employee may have the right to make one or both of the following claims: 1 Redundancy payment. While it is legitimate to reduce the size of a workforce, thus rendering some employees surplus to requirements, those employees may have statutory entitlement to compensation for losing their jobs (a redundancy payment). 2 Unfair dismissal. Employees who can prove that the method by which they were selected for redundancy did not meet the standards of good industrial practice, may additionally have a claim for unfair dismissal which might result in a compensatory award or an order for their reinstatement. 397

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Under ERA 1996, s 120A the basic award may be increased to four weeks’ pay if the employer failed to observe the statutory dismissal procedures and the employee would otherwise receive less than four weeks’ pay. The maximum for a week’s pay is currently £310 and the maximum basic award is limited to £9300 (30 weeks’ pay). The compensatory award is intended to redress losses arising from the dismissal so far as these may be seen as the fault of the employer (ERA 1996, s 123). The ceiling was raised by s 29(4) of the Employment Relations Act 1999 from £11 500 to £50 000. The Secretary of State may vary the minimum of the basic award and the upper limit of the compensatory award with reference to the Retail Price Index (Employment Relations Act 1999, s 29). It is currently £60 000. The conduct of the employee is relevant to the size of the compensatory award. It may be reduced if the behaviour of the employee contributed to the dismissal, or failed to take reasonable steps to mitigate his or her loss. The additional award may be payable (ERA 1996, s 117 as amended by the Employment Relations Act 1999) where an employer fails to comply with an order to reengage or reinstate an employee. It consists of 26–52 weeks’ pay.

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Redundancy payment Eligibility In order to be able to claim compensation the claimant must be able to prove the following: 1 One year’s continuous service with the relevant employer. 2 Relevant employee status. Certain categories of employees excluded from claiming unfair dismissal are also excluded from statutory redundancy protection. (See above at page 389.) 3 Dismissal. To be able to claim, employees must be able to prove that they have been actively or constructively dismissed within the meaning of ERA 1996, s 136. Dismissal includes the expiration of a short-term contract where renewal is not offered. An employee is also dismissed if the employer dies, or if the employer is a partnership or company which is dissolved or wound up. An employee who leaves voluntarily, having been warned of the threat of redundancy, is not dismissed. 4 Redundancy has caused the dismissal. Under ERA 1996, s 139 redundancy may occur where: (a) the employer ceases to carry on business or ceases to carry on business at the location where the employee worked; or (b) the employer restructures the business or changes production methods so that fewer employees are needed. (An employee may also be redundant if dismissed by the employer who intends to take any of the above actions.)

Change of workplace location Where the employee’s contract contains a term that the employee may be required to work at any place of business the employer directs, the employee is not made redundant by being moved. If no term exists, it is a question of fact whether or not redundancy has occurred. Distance is often a material fact in deciding this. Where compliance with the employer’s order would force the employee to move house or undertake a much longer journey to work than before, the employee will be able to claim to have been constructively dismissed in circumstances which make the employee redundant. Compare the following two cases.

O’Brien v Associated Fire Alarms (1969) Reduction in the amount of business available in Liverpool resulted in the employer offering O’Brien a transfer to its Barrow-in-Furness branch. When he turned the offer down he was dismissed. Held: he had been made redundant. Taking it up would have increased his journey to work very considerably.

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Managers (Holborn) Ltd v Hohne (1977) Held: an employee dismissed when he refused a transfer from an office in Holborn to one in Regent Street (a short tube ride) had not been made redundant.

Offers of suitable alternative employment

Time limitation on redundancy claims Employees must start their claims within six months of the date when a short-term contract expired or when their notice period expired. Late claims may be admitted by the tribunal if this is judged to be just and equitable.

Financial entitlement This is calculated with reference to the age of the employee and the length of service up to a maximum of 20 years:

18–21: half a week’s pay per year of service; 22–40: one week’s pay per year of service; 41–64: one-and-a-half weeks’ pay per year of service.

A week’s pay is currently subject to an upper limit of £310, but there is, of course, nothing to stop an employer from voluntarily exceeding this. The Secretary of State is empowered to vary this sum (s 227) and under the Employment Relations Act 1999 does so with reference to the Retail Price Index.

Unfair dismissal arising from redundancy An employee who has been made redundant may have an additional claim for unfair dismissal (s 98). To avoid liability, the employer must show that he or she acted reasonably in selecting the employee for redundancy. Criteria determining selection should 399

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Employees offered suitable redeployment cannot, if dismissed, claim that they have been made redundant (ERA 1996, s 138(1)). What is ‘suitable’ is a question of fact to be determined by the tribunal in each case. Factors like travelling distances, domestic problems and lack of appropriate educational facilities for the employee’s children may all have to be taken into account. An employer must show reasonable sensitivity and regard for the individual employee, but there are limits to this. In Fuller v Stephanie Bowman Ltd (1977) a secretary working at her employer’s Mayfair branch was held not to have acted reasonably when she refused to transfer to a Soho office because it was situated over a sex shop. Under ERA 1996, s 138(2) an employee who takes up an alternative post has at least four weeks to decide if it is workable. If the employee gives up within the time limit, any rights to redundancy pay are not prejudiced.

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include safeguards against bias. The employee must have been given proper warning, adequate consultation must have taken place, and proper consideration must have been given to the provision of alternative employment. (The relevant awards of compensation are described above at page 396.) What is reasonable is judged with reference to the size and resources of the employer’s business. A successful claimant is entitled to the same levels of compensation as any other unfairly dismissed employee.

Transfer of undertakings In the event of a new employer taking over an existing business entity (a transfer of undertaking) current employees have enjoyed protection of their job security and existing conditions of service since 1981 when, prompted by the Acquired Rights Directive 1977, the Transfer of Undertakings (Protection of Employment) Regulations 1981 (TUPE 1981) were introduced. These have been replaced by the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE 2006). While the rights and obligations of the previous regulations remain in place, the new regulations clarify and update them to reflect case law developments and increase the rights of employees and the duties of employers. The regulations apply to a ‘relevant transfer’.

The meaning of ‘relevant transfer’ Relevant transfer includes:

transfer of a business, undertaking or part of one to another employer as a going concern (e.g. a company takeover or merger); or a ‘service provision change’, e.g. contracting out of services or re-tendering or bringing the work in-house.

Therefore, a business transfer only takes place when the identity of the employer of a discrete group of employees changes. Certain types of transfer are, however, specifically excluded, such as transfer by share takeover, where the employer (the company) remains unchanged despite a change of shareholders.

The meaning of ‘undertaking’ This has been interpreted widely by the courts and covers non-commerical operations as well as ordinary businesses, for instance, contracting out of public services by competitive tendering, or charities. No one factor is crucial to this definition and the ECJ has warned against the application of technical rules in this context. It may represent a small part of the transferor’s enterprise as long as it remains ‘an economic entity which retains its identity’. The bottom line is whether there is evidence that the unit transferred retains a minimum level of independence, enabling it to enjoy a separate existence either on its own, or as a discrete part of a larger undertaking. 400

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Who is protected? Any employee in the business or the part of the business being transferred who was employed immediately before the transfer took place is protected. Employees who can prove they were dismissed earlier for reasons connected with the transfer can also sue. Employees include not just those with a contract of service but also apprentices and workers supplied by an agency.

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Both collective and individual rights are created by the regulations.

Both old and new employers must inform the relevant trade union or elected employee representatives of the transfer, when it will take place and why it is happening. Information as to the legal, economic and social implications of the transfer is also required, including any measures which either employer may need to take in relation to them. Consultation with union or elected representatives is required regarding such measures as, for example, a reduction in manpower. TUPE 2006 introduces liability for failure to supply the relevant information to employees and enables the employment tribunal to order compensation to be paid jointly or severally by the old and new employers.

Provision of employee liability information TUPE 2006 requires the transferor to provide information to the transferee prior to the transfer about the identity and age of the employees who will be transferred as well as details of collective agreements, grievances, and disciplinary proceedings concerning them. Failure to do so enables an employee to claim for compensation of £500 at the employment tribunal if this is considered just and equitable.

Job security Any dismissal connected with the transfer is unfair unless there is ‘an economic, technical or organisational reason’ (ETO) which necessitates changes in the workforce. Thus, where redundancy occurs, it may be treated as fair under the ERA 1996.

Continuation of existing terms and conditions of employment The transfer does not terminate the employee’s contract of employment: almost all the existing rights, duties and liabilities of the old employer are transferred to the new one. Changes can only be justified if relevant to an ETO. Failure to comply with this may entitle the employee to claim constructive and unfair dismissal.

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Information and consultation with employees

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Insolvent businesses TUPE 2006 makes it easier for transfer of a business which has become insolvent. The Regulations prevent some of the transferor’s pre-existing debts from passing to the transferee and in appropriate circumstances enable a transferee to take on a reduced workforce.

Chapter summary Wrongful dismissal: court/employment tribunal action. Unfair dismissal: ERA 1996 employment tribunal action. Employee must prove: (a) dismissal (actual/constructive/deemed); (b) 12 months’ continuous employment; (c) use of grievance procedure. Employer must prove: dismissal fair (grounds and procedures). Remedies: (a) reinstatement; (b) damages: basic/compensatory/additional award. Redundancy ERA 1996 Payment: employee entitled if: (a) 12 months’ continuous employment;

(b) relevant status; (c) dismissed because of actual/imminent redundancy. Unfair dismissal on account of redundancy If employer cannot prove fair procedures (selection/consultation/suitable alternative work offer). Transfer of Undertakings (TUPE 2006) Current employment contract terms of the relevant body of workers continue to apply after takeover/merger/sale of business/part of business subject to ETO. Any redundancy connected with the transfer is unfair subject to ETO. Consultation with/information for employees is required prior to transfer. Some adjustment of liability for employer taking on an insolvent business.

Key terms Actual dismissal: employer tells employee that he or she is dismissed. Additional award: damages awarded against an employer who fails to comply with an order to re-engage or reinstate an employee. Basic award: damages intended to cover an unfairly dismissed employee’s loss of income while they seek new employment.

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Compensatory award: damages intended to compensate an unfairly dismissed employee for losses arising from the dismissal which are the fault of the employer. Constructive dismissal: employee feels forced into resignation by employer’s behaviour. Continuous employment: minimum of one year’s working for the same employer which qualifies an employee to claim unfair dismissal at the employment tribunal. Deemed dismissal: an employer who refuses to permit an employee to resume her job after maternity leave is deemed to have dismissed her. ETO: an economic, technical or organisational reason to justify changes to workforce/conditions of service after the transfer of an undertaking.

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Redundancy: an employee’s job ceases to exist because the employer restructures/changes business practices/ceases to carry on business/or closes location where employee works.

Rights at work: protection against dismissal and redundancy

Summary dismissal: employee is dismissed without notice. Transfer of undertakings: a new employer takes over an existing business. Unfair dismissal: dismissal which cannot be justified as fair by the employer. Wrongful dismissal: breach of contract by the employer.

Quiz 18 1

Distinguish between wrongful and unfair dismissal.

2

On what grounds may Tiger Enterprises claim that they fairly dismissed the following employees? (a) Zebra, who was given a job as a trainee lorry driver three years ago and has just failed the HGV test for the sixth time. (b) Camel, who sexually harassed Ms Wart-Hog at the works’ Christmas party. (c) Possum, a van driver who has crashed his vehicle three times. (d) Rhino, who was recently convicted of being drunk and disorderly one Saturday night.

3

Have the following employees been made redundant by Lynx plc? (a) Aardvark, who heard rumours of redundancy and resigned. (b) Porcupine, a senior computer programmer, whose current workplace is being closed down. He is told that he is being transferred to another branch 80 miles away.

4

What procedures should be observed by an employer before making employees redundant? Answers to all quizzes can be found in Appendix 2.

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Take a closer look The following cases provide important examples of how the law you have studied in this chapter has developed. They are primary sources illustrating the law in action and give you more detail about their facts, as well as helping you to understand the law and to appreciate how the judges reached their decisions. Try looking them up in the law reports or accessing them via a database, e.g. Bailli (www.bailii.org/databases.html). LexisNexis or Westlaw may be available in your university or college library, or you may find extracts in a case book. (See Appendix 1: Additional resources.) Farr v Hoveringham Gravels Ltd [1972] IRLR 104 Gorfin v Distressed Gentlefolks’ Aid Association [1973] IRLR 290 St John of God (Care Services) Ltd v Brooks [1992] ICR 715, EAT Shergold v Fieldway Medical Centre [2006] ICR 76, EAT

Web activity Please go to: www.acas.org.uk Click on ‘resolving disputes’, then ‘individuals at work’, then ‘disputes involving an employment tribunal’. You can read about the ACAS conciliation service or scroll down to the bottom of the page to watch the conciliation video.

Assignment 17 Explain the proposition that an employee may be unfairly dismissed even though the employer had reasonable grounds for his or her dismissal.

Visit www.mylawchamber.co.uk/adams to access multiple choice questions and glossary flashcards to test yourself on this chapter. You’ll also find weblinks to the web activity in this chapter.

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PA R T 5

Introduction to Company Law

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chapter 19

Business organisation

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I n t ro d u c t i o n This chapter provides an outline description of the commonest forms of business organisation (the sole trader, the partnership and the registered company) and the legal consequences which flow from setting up a business in each of these ways. First, though, it is necessary to gain understanding of three concepts which are recurring themes in the law relating to business organisation – legal personality, incorporation and limited liability.

L e a r n i n g O b j e c t i ve s When you have studied this chapter you should be able to:

Define the different forms of business organisation described in this chapter

Understand the concept of legal personality

Distinguish between public and private companies

Explain what is meant by limited liability and how it is created.

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Legal personality, incorporation and limited liability Legal personality Under English law all human beings are endowed with a legal personality from birth until death. A person’s legal personality is made up of that person’s legal rights and duties. These are subject to change throughout the lifetime of the subject. A child has only very limited rights and few duties. The average adult has a complex bundle of rights and duties determined by the adult’s current status: for example, as a married or single person, employer, employee, taxpayer, receiver of welfare benefit, debtor or creditor.

Incorporation It is not just human beings who have legal rights and duties: the law permits the creation of artificial or legal persons (corporations) which have a legal personality, separate from the members. A corporation is brought into being (incorporated) by operation of law. Some form of legal process must be completed before it comes into existence. This chapter is primarily concerned with corporations created exclusively for commercial purposes by registration in compliance with the Companies Acts. However, corporations may be created by other means and for different reasons. The Crown may create corporations by royal charter for a variety of different purposes, like education (the universities) or management of a profession (the Chartered Institute of Surveyors) or public service broadcasting (the BBC). Parliament may grant corporate status to an organisation by passing a special Act; the nationalised industries were all created in this way. All types of corporation have certain characteristics in common: 1 Creation by operation of law. The necessary legal process (charter, Act or registration) must take place to bring the corporation into existence. Once created, the corporation will continue to exist unless or until the appropriate legal procedure takes place. A registered company may be wound up, a chartered corporation may have its charter withdrawn, repeal of the relevant statute ends the life of a statutory corporation). 2 One or many members. Incorporation may create an office held by one person (a corporation sole), like a bishop or the Public Trustee, but most corporate bodies have at least two members (a corporation aggregate). 3 Its own legal personality. The corporation’s rights and duties are conferred by the charter or law under which it was created. The company’s legal personality is distinct from that of the company’s members. A change in membership does not affect the existence of the company. Even if all the members of a corporation were to die simultaneously, the company would continue to exist. Company members cause of breaches of its contracts, or commit tort or crimes in the execution of its policies, but it is the company which is legally liable for the wrongdoing. For example, a registered company which pollutes a river may be prosecuted and fined. Payment of the fine will come from the company’s bank account, not the pocket of the managing director whose order caused the pollution. 410

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Limited liability A corporation’s legal liabilities are its own and not its members’, so the members are not generally liable for the company’s debts. The members of a registered company have limited liability which means that, while they do not enjoy complete immunity, their liability is generally limited to the sum which they have agreed to invest, even if the company runs out of money and cannot satisfy its creditors. Most companies limit their liability by shares but it is also possible to limit it by guarantee. Some companies have unlimited liability.

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Any person may set up in business and trade under his or her own name or a business name. Such a sole trader has independent control of the business and all the profits are his or hers. He or she also has total responsibility for the legal liabilities and financial risks of the business. The sole trader provides all the start-up capital; often this will involve a bank loan secured by a mortgage on the sole trader’s home. Since he or she is personally liable for all business debts, the sole trader may be bankrupted by the creditors of the business.

The partnership This is a type of unincorporated association, which simply means that it is an organisation without any legal personality distinct from its members. There any many different kinds of unincorporated associations which exist for social, educational, political and business purposes. You may belong to one: they include sports clubs, pressure groups, local chambers of commerce, trade unions and political parties, not to speak of the Scouts, Guides and Brownies. What distinguishes a partnership from these organisations is the motivation of the partners: they have joined together intending to carry on a business with a view to making and sharing profits. The partnership is the favoured method of business organisation for many professionals like doctors, solicitors and accountants. They can share facilities which a sole practitioner would be unable to afford. It is also very common for small businesses to operate from this base, as it enables start-up capital and expertise to be drawn from a number of people. Partners, like sole traders, often raise their contributions through a bank loan and are also personally liable for business debts. The Partnership Act 1890 governs the creation and regulation of partnerships.

Forming a partnership It is usual to formalise the existence of the partnership by written agreement, which is sometimes described as the partnership deed. Writing is not essential, though. The part411

Business organisation

The sole trader

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nership relationship may be implied from the conduct of two or more persons carrying on a business in common (as joint proprietors) with the intention of making and sharing the profits arising from their enterprise. The partnership relationship, with all its ensuing rights and duties, exists from the time when the business is up and running. Planning to run a business does not in itself create the partnership. For clarity and for evidential purposes it is wise to have a written partnership agreement, which indicates the nature and purpose of the business, its name and address, the amount of capital invested by each partner, and how profits are to be shared and paid. If there are sleeping partners, whose only involvement is providing capital and taking a share of the profits, the agreement should specify which partners are actually responsible for the management. The partnership agreement, whether written or unwritten, is a contract governed by the rules which you have studied earlier in this book. The partnership may trade under the names of the partners (Glossit, Over and Dodge (Estate Agents), Bloggs Bros, Smith & Daughters), or under a business name (Speedy Cleaners).

Numbers of partners There must be at least two partners. Until 2001, the Companies Act 1985 imposed a maximum of 20 on commercial partnerships. It was believed that a business of such size should more appropriately be run as a registered company. However, the Partnership (Unrestricted Size) No 17 Regulations 2001 has removed this restriction completely. No such limits have ever applied to professional partnerships such as accountants and surveyors, since the rules of their professional organisations do not permit incorporation.

The partnership relationship is a fiduciary one This means that the partners are placed in a position of trust with each other and have the following duties:

to make full disclosure to each other of all issues relevant to the business; to declare any personal financial benefit received by a partner in carrying out the firm’s business; not to compete with the firm without the consent of the other partners.

Each partner acts as the agent of the others When transacting business on behalf of the firm, a partner is treated as its agent. Partners can act only within their legal authority and must carry out their duties with reasonable care and skill. The Partnership Act 1890 states that partners have apparent authority to carry out any transaction relating to the business, therefore, any resulting contract is binding on the other partners whether or not they actually authorised it. Failure to perform the contract could result in an action for breach against any or all of

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the partners. For example, if a partner ordered headed writing paper for the firm, the other partners will be jointly liable for its cost, even though it had previously been decided by majority at a partners’ meeting that new supplies were not needed. Similarly, if a partner committed a tort while carrying out the firm’s business, the other partners would be vicariously liable for it. A negligently performed job could give rise to this sort of liability.

The partners are jointly and severally liable for all partnership obligations

Limited liability partnerships The Limited Partnerships Act 1907 enabled the creation of a limited liability partnership. However, at least one partner must retain unlimited liability for the partnership debts. The liability of the others, provided that they play no part in running the business, is restricted to the amount specified in the partnership agreement. In practice, such partnerships were extremely rare, as any body seeking limited liability was more likely to seek registration as a company. The Department of Trade and Industry started a consultation procedure in 1997 to discover the views of interested parties on the introduction of fully limited liability partnerships in the UK. As a result, the Limited Liability Partnerships Act 2000 was passed and came into effect in April 2001. By April 2002 over 200 such partnerships had come into existence. To set up a limited liability partnership (LLP) it must be registered with the approval of the Companies Registrar. An incorporation document is required. Once registered the LLP takes on a legal identity of its own, with each partner’s liability limited to the amount of his or her investment in the firm. It enjoys all the advantages of incorporation and relatively few of the disadvantages. An LLP can hold property and sue and be sued in its own name. The ultra vires rule, which may bind companies to their stated objects (see below, page 436) does not affect the LLP, so that it is free to pursue any business venture with the agreement of a majority of the partners. It is not subject to the same rules as companies concerning its internal governance and may regulate its relationships with its members and make its own management rules. Despite incorporation, the LLP is still treated as a partnership for the purposes of tax. This is a key advantage and puts partners in a better financial position than if they were 413

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As the partnership has no legal existence distinct from its members, all the partners are personally liable for its debts and other legal obligations. If the firm does not have sufficient funds, the partners have to make good the shortfall out of their own pockets. Legal action can be taken against a partnership in its own name, but the partners remain jointly or severally liable for what is owed. This means that if a judgment debt is not paid, it can be enforced against all or any of the partners. This may result in one partner having to pay the entire debt, though that partner may seek a contribution from the others. Like a sole trader, a partner may be personally bankrupted if the assets of the business are not sufficient to cover its debts.

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company shareholders. However, certain legal responsibilities follow incorporation. The LLP must present its annual audited accounts to the Companies Registrar and the accounts are then available for public scrutiny. Insolvency procedures governing companies also apply to an LLP.

Dissolving the partnership A partnership may come to an end for a number of different reasons. 1 Lapse of time. Most partnerships are formed in the belief that they will be continued indefinitely, but a specified lifetime may be stated in the partnership agreement. For example, two people might decide to run catering facilities for the duration of an exhibition or a trade fair. 2 The sole purpose of the partnership is achieved. The example in 1 above is also relevant here. 3 Death or bankruptcy of a partner. Usually the partnership makes provision for such occurrences, but failure to do so could result in dissolution. 4 Illegality. If the purposes of the partnership subsequently become illegal, the partnership contract is frustrated (see Chapter 8). A partnership created for the import of certain goods would be dissolved if the import of those goods was subsequently banned by Department of Trade and Industry regulations. 5 Notice from a partner. Unless the agreement provides otherwise, the partnership will terminate if one party decides to leave. Usually provision is made for this. 6 Court order. A partner may ask the court to order dissolution on the grounds of mental or physical incapacity of a partner, or because of misconduct by a partner prejudicial to the business or which amounts to wilful and persistent breach of the partnership agreement. The court may also dissolve the partnership if it is just and equitable to do so. Dissolution will be ordered if the business cannot be carried on without making a loss.

Public scrutiny of partnerships Unless the partnership is an LLP, its affairs, unlike those of a registered company, are not subject to any more public scrutiny than those of an individual trader: relevant tax returns must be made and the planning requirements of the local authority concerning business use of the premises must be met. Members of the public have no right to inspect the accounts of the partnership and there is no legal duty to audit them. If a business name is used, the names of the proprietors must be displayed at the place of business and on any letterheads of business stationery (Companies Act 2006, s 1202, which repealed and replaced s 4 of the Business Names Act 1985). This enables customers and traders to ascertain the identity of the people running the business.

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Proposals for reform In 2003 the Law Commission published a report (No 283) recommending a new Partnership Act under which partnerships in England and Wales should become legal entities. This would enable them to enter into contracts and hold property. They would not be dissolved by the death of a partner. So far no such legislation has been introduced.

The registered company

The purposes of the registration process This serves:

to check that, before it starts trading, a business is financially viable, has a reasonable chance of success, and is likely to be reputably managed for legal purposes; to provide a public record of all such businesses, which may be inspected by interested parties before trading with or investing in them; to guard against fraud; to enable continuing supervision of the company by the Companies Registrar.

A registered company is generally required to provide a regular update of the information required on registration.

Types of registered company The public company Under the CA 2006 a public company is a company which: 1 2 3 4 5

is limited by shares; has ‘plc’ (or its Welsh equivalent ) after the company name; has limited liability; is registered at Companies House; and in its certificate of incorporation states that it is a public company.

A public company will only be registered as such if it has at least £50 000 of authorised share capital. It is called a public company because its shares may be transferred freely to members of the public. If the company is listed the shares may be traded on the Stock Exchange. This enables capital to be raised easily. An applicant for listing must satisfy the requirements of the Financial Services Act 1986. In practice only large public companies will be eligible. Most of the members of a public company will aim to share in its profits without taking any part in its management.

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This is a corporation created in compliance with the registration procedures in the Companies Act 2006 (CA 2006) and monitored by the Companies Registry.

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The private company The CA 2006 states that any registered company which is not a public company is a private company. It must have ‘limited’/‘ltd’ (or the Welsh equivalent) after its name. This is the type of company usually formed by a sole trader or a partnership seeking the advantages (like limited liability) which incorporation may bring. Since the implementation of the Single Member Private Limited Companies Regulations 1992, a private company may be formed with only one member and the CA 2006 (s 270(3)) has dispensed with the requirement for a company secretary. Shareholding in a private company is usually limited to participants in the business (and sometimes their families). Most, if not all, of the shareholders may be engaged in managing the business. Such companies are sometimes described as ‘quasi-partnerships’. The transfer of the shares will be controlled by the company rules. If a member leaves, he or she may have to sell back his or her shares to existing members of the company, or obtain the company’s permission before selling them to a third party. A private company may later re-register as a public company if it grows to the point where this is appropriate. The Companies Act 1985 was amended by the Companies Act 1989 to assist deregulation of private companies. The legislation aims to remove unnecessary bureaucracy and to lessen the administrative burdens of small businesses. The process of registration has not changed, but a private company may choose by a unanimous vote of its members to opt out of certain obligations under the 1985 Act, like holding an annual general meeting or appointing auditors. This is clearly a sensible choice for a company incorporating a previous partnership of three or four people. The CA 2006 continues this process of simplification.

Real Life Horace was recently left £20 000 in his great Uncle Maurice’s will. He is undecided about how to invest it. His friend Cyril, who has just applied to patent a mouse trap which he has invented, would like Horace to join in partnership with him. He paints an optimistic picture of all the resulting profits in which Horace would share in the future. Horace should be cautious. While Cyril may ultimately be very successful, Horace’s money will be tied up and he will not see any return on his investment unless and until sufficient profits come in. Unless it is a limited liability partnership he has no security if the business fails. He might not only lose his entire investment but, in a worst instance scenario, find he has to pay out more, since he has joint liability for business debts. If he wants a safer business investment he would be much better off buying shares in three or four limited liability public companies. Then, at worst, he can lose only what he has invested. If he chooses well, the shares will gain in value and he may even get dividends (bonus payments) in a good year. He will also be free to sell shares at any time he needs some liquidity, or reinvest elsewhere if a particular investment is not doing well.

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Holding and subsidiary companies During the latter half of the twentieth century, it became increasingly common for public companies to operate in groups. One (the holding company) controls the others (subsidiary companies). Such a relationship exists where the holding company has the capability to control the voting majority within the subsidiaries. Under the Companies Act 1985 there is a duty to disclose this relationship to ensure that members of the public are not misled in their dealings with any of the members. The holding company is also obliged to present group accounts as well as its own (s 277).

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The consequences of incorporation

The company is a separate entity distinct from its members Once registration has been successfully completed a new legal person is created: its legal liabilities are entirely separate from those of its members. What the courts have described as a veil of incorporation prevents the members being held responsible for the company’s liabilities, however close their connections with it. This is clearly illustrated in the following case.

Salomon v Salomon & Co. Ltd (1897, HL) Mr Salomon had a boot factory. He set up a company and sold the business to it for £39 000. He was paid £9000 in cash and £20 000 in shares, the remaining six shares being held by members of his family acting as his nominees. Mr Salomon lent the company the remaining £10 000 of the purchase price, and this debt was secured by a charge on the company’s property. In due course the company got into financial difficulties and had to be wound up, leaving unpaid debts. As a secured creditor, Mr Salomon recovered what he was owed in full, but there were insufficient assets left to satisfy the other creditors. They argued that the company was a sham used by Mr Salomon as a front for his own business activities, and that he should have to pay off the creditors personally. Held: the company had been created properly in accordance with the Companies Act and was a separate entity on whose behalf Mr Salomon acted as agent. It was irrelevant that after incorporation ownership and management stayed in the same hands as they had before. The company had borrowed the money and was legally liable to pay it back to its secured creditor who took preference over the other creditors.

Generally the Salomon v Salomon approach has been strictly adhered to, though to a very limited extent the courts have created exceptions to prevent fraud. There was no evidence of fraud from the evidence in Salomon v Salomon. Although Mr Salomon may seem to outward appearances to have been sailing rather close to the wind, he did not deceive 417

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Once registered the business is said to be incorporated. This has an effect on the financial and general legal liabilities of the company, its directors, its shareholders and any outsiders who have dealings with the company or are affected by its actions.

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anybody. His fellow shareholders knew what was going on. The charge on the company’s assets was appropriately registered; the creditors could have found out about it before dealing with the company had they chosen to do so. In law they had notice of it. The court may, however, be prepared to question whether a company owner is personally liable for its debts if it appears that the alleged company is a mere façade for the fraudulent activities of the owner. This is known as ‘lifting the veil of incorporation’.

Jones v Lipman (1962) Mr Lipman contracted to sell some land to Mr Jones and then changed his mind. He set up a company and conveyed the land to it to defeat Mr Jones’s attempt to get a decree of specific performance. Held: since Mr Lipman had absolute control and ownership of the company and had set it up specifically to defraud Mr Jones, he was personally liable and must perform the contract. The veil of incorporation did not protect him.

If the company is used as a front to conceal criminal activities the court will hold that piercing the veil is justifiable.

Re K and others (2005) Under s 41(1) of the Proceeds of Crime Act 2002, Customs & Excise sought to restrain the assets of two companies as part of an investigation into a smuggling conspiracy involving the defendants. The companies argued that this could not be done, since the defendants did not control them and so it was not justifiable to pierce the corporate veil. Control of the companies was in the hands of the family of the defendants. Held: although the defendants had no formal connection with the companies, they were clearly being used to assist the defendants’ fraudulent activities in evading Customs duty. It was therefore justifiable to pierce the corporate veil.

The veil may be lifted to make a director personally liable for negligent advice given on behalf of the company provided that a ‘special relationship’ exists under the principle in Hedley Byrne v Heller (1963). (See pages 282–6 for a full explanation of the Hedley Byrne principle.)

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Williams and another v Natural Life Health Foods Ltd and Mistlin (1998, HL) Natural Life was a very small company consisting of Mr Mistlin, the director, who owned all the shares except his wife’s nominal holding. Apart from Mr Mistlin, there were only two company employees. Mr Williams and his partner bought a franchise to run a health food shop from Natural Life. They were given a brochure which described the company and Mr Mistlin’s knowledge and expertise in glowing terms. They also received some financial projections of the potential of their franchise. All this information was compiled by Mr Mistlin, but he had no personal dealings at all with Mr Williams, who negotiated the sale with one of Mr Mistlin’s employees. The turnover of Mr Williams’s shop always fell substantially short of the projected levels and he went out of business within 18 months of opening. Mr Williams claimed that he had been negligently advised by Mr Mistlin.

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Held: Mr Mistlin was not personally liable. The veil of incorporation could only be lifted in very exceptional circumstances, particularly where one-person companies were concerned, otherwise their owners would unreasonably be deprived of the protection of incorporation. Negligent advice by a director to an outsider dealing with the company could only give rise to personal liability of the director if the necessary special relationship under Hedley Byrne principles existed. This required a voluntary assumption of responsibility by the director and reasonable reliance by the recipient upon it. A voluntary assumption of responsibility by Mr Mistlin could not be presumed merely because he compiled the relevant literature: in any one-person company the owner was likely to be the individual with most of the skill and knowledge relevant to the running of the company. Mr Mistlin had no personal dealings with Mr Williams and there was no evidence that he or anybody on his behalf conveyed ‘directly or indirectly to the prospective franchisee that the director assumed personal responsibility towards the prospective franchisee’ (per Lord Steyn). Objective assessment of the evidence indicated no grounds for reasonable belief by Mr Williams that Mr Mistlin was assuming personal responsibility, given the lack of direct dealings or undertakings to this effect.

There are a number of statutory exceptions to the separate entity rule, mainly relating to tax and insolvency law. For example, under s 213 of the Insolvency Act 1986, if during the liquidation of a company it becomes evident that the directors were trading fraudulently, they may be required personally to contribute to the payment of the company’s creditors. (Fraudulent trading in this context includes continuing to trade when the directors are or should be aware that the company is unable to meet its current debts.)

Company members may enjoy limited liability for the company’s debts The company has unlimited liability to its creditors, but the liability of its members may be limited. Company law does not permit a company’s members to be completely free of financial liability, as this would promote irresponsible trading. Members’ liability for company debts may, on registration of the company, be limited to the value of the capital which they have agreed to invest. Limitation of liability is seen to be in the public interest since it encourages investment in business enterprise and, therefore, promotes the economy. 419

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